Otelco Inc

★★★☆☆
  • 505 3rd Ave E

    Oneonta, AL 35121

    Map & Directions
  • 205-625-3574

2.8 5
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The internet is ok, but it's way way expensive for what it is, which is not much. The cable television they offer is substandard at best; constantly there are channels that freeze or cease to be aired. Even when a repair guy works on it, it doesn't improve the quality any. The HD package is a joke- Network channels, ESPN, and a couple other cable channels- and that's an extra $10 a month if you want that! The customer service is staffed by people who just don't care; they are rude and unaccommodating. As far as internet, I may be stuck with them, but I'm seriously considering Dish.

1
★☆☆☆☆

The internet is ok, but it's way way expensive for what it is, which is not much. The cable television they offer is substandard at best; constantly there are channels that freeze or cease to be aired. Even when a repair guy works on it, it doesn't improve the quality any. The HD package is a joke- Network channels, ESPN, and a couple other cable channels- and that's an extra $10 a month if you want that! The customer service is staffed by people who just don't care; they are rude and unaccommodating. As far as internet, I may be stuck with them, but I'm seriously considering Dish.

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The service is ok, but the pricing is nothing less than arrogant given the market dynamics. As this area grows form the Birmingham sprawl this "country bumpkin" outfit will be swallowed whole by a firm that understands competition. The fact that these folks charge an unbundling fee for just internet is proof positve that their days are numbered.

2
★★☆☆☆

The service is ok, but the pricing is nothing less than arrogant given the market dynamics. As this area grows form the Birmingham sprawl this "country bumpkin" outfit will be swallowed whole by a firm that understands competition. The fact that these folks charge an unbundling fee for just internet is proof positve that their days are numbered.

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I was disappointed when we first moved to Oneonta with the prices from Otelco. We got our long distance much cheaper from A T & T. Otelco did come out with a better package, but I know from family members who live in Cullman that they get way more for their money than I do with Otelco. I feel like they are not competetive and they are like a monopoly in this area. I would recommend going with a cell phone especially if you want fast speed internet because my bill runs over $95 just for phone and high speed.

3
★★★☆☆

I was disappointed when we first moved to Oneonta with the prices from Otelco. We got our long distance much cheaper from A T & T. Otelco did come out with a better package, but I know from family members who live in Cullman that they get way more for their money than I do with Otelco. I feel like they are not competetive and they are like a monopoly in this area. I would recommend going with a cell phone especially if you want fast speed internet because my bill runs over $95 just for phone and high speed.

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OTELCO is more than a phone company; they also offer high speed internet service and cable TV. The internet service has been a positive experience. When I need help, I call the help line. The cable service has had very few problems. It is nice to have all three services on one bill.

4
★★★★☆

OTELCO is more than a phone company; they also offer high speed internet service and cable TV. The internet service has been a positive experience. When I need help, I call the help line. The cable service has had very few problems. It is nice to have all three services on one bill.

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My experience with Otelco was a positive one. I had to get my mother a phone line in the nursing home in Oneonta. I knew nothing about the phone company in Oneonta but found it to be very personal and cooperative. For the Four years I have had the service I haven't had a problem that wasn't handled quickly and professional.

4
★★★★☆

My experience with Otelco was a positive one. I had to get my mother a phone line in the nursing home in Oneonta. I knew nothing about the phone company in Oneonta but found it to be very personal and cooperative. For the Four years I have had the service I haven't had a problem that wasn't handled quickly and professional.

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