Fantastic Sams

★★★★☆

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Personal Services
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This place is under new management, so I stopped here for a quick trim and to ask about their color special they have advertising on the radio and in the store with hanging signs ($49 for a single process color). According to the manager (who by the way, came off as rude with no customer service experience...umm eye contact? a smile? a hello when a customer comes in? any of those would have been nice), she said you need an email for that radio deal. Umm really? Where on your sign or in your radio ad does it mention that. She told me for single all over color it'd start at $65. Whatever. So I decided to just do a haircut. I probably should have just left after the crappy customer service I received from the manager but I decided to give them a shot at a haircut. A 20 minute dry haircut later (no shampoo, spraying my hair wet, etc), the stylist, who was nice enough but not very good, tries to sell me hair products. Then at checkout, my total was $25. Really? When the sign there says "Woman's Cut $20 includes shampoo, cut, dry" and "Designer Cut $25 includes shampoo, cut, dry." At this point I'm just ready to leave so I pay the stupid bill (and still gave more than a 10% tip to the stylist.) So I overpaid for my crappy trim that had nothing included. Not happy with my haircut either...it's uneven! What a waste of time and money. NEVER coming back again. If you're a guy getting a buzz cut, then yeah this is your place. But if you need an actual haircut and expect even a small amount of customer service, go somewhere else.

1
★☆☆☆☆

This place is under new management, so I stopped here for a quick trim and to ask about their color special they have advertising on the radio and in the store with hanging signs ($49 for a single process color). According to the manager (who by the way, came off as rude with no customer service experience...umm eye contact? a smile? a hello when a customer comes in? any of those would have been nice), she said you need an email for that radio deal. Umm really? Where on your sign or in your radio ad does it mention that. She told me for single all over color it'd start at $65. Whatever. So I decided to just do a haircut. I probably should have just left after the crappy customer service I received from the manager but I decided to give them a shot at a haircut. A 20 minute dry haircut later (no shampoo, spraying my hair wet, etc), the stylist, who was nice enough but not very good, tries to sell me hair products. Then at checkout, my total was $25. Really? When the sign there says "Woman's Cut $20 includes shampoo, cut, dry" and "Designer Cut $25 includes shampoo, cut, dry." At this point I'm just ready to leave so I pay the stupid bill (and still gave more than a 10% tip to the stylist.) So I overpaid for my crappy trim that had nothing included. Not happy with my haircut either...it's uneven! What a waste of time and money. NEVER coming back again. If you're a guy getting a buzz cut, then yeah this is your place. But if you need an actual haircut and expect even a small amount of customer service, go somewhere else.

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I Love this place.The stylist there did a very nice job.Their price is very reasonable.I paid 65.00 for hair cut and color.They are also very friendly with kids.They made me love my hair.

5
★★★★★

I Love this place.The stylist there did a very nice job.Their price is very reasonable.I paid 65.00 for hair cut and color.They are also very friendly with kids.They made me love my hair.

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My family and I have been very loyal customers for 4+ years. This location is clean, cheerful and the staff is friendly. I have always had exceptional service. I still highly recommend this salon and the great stylists there.
Recently the two Stylists we have been loyal too have left the salon and no one knows where they have gone. Many and I stress MANY, of my friends used them as well and they do not know where they are. Yani and Gloria always made me feel beautiful and my children adorable. I felt like family when I went to see them. They are very, very, very, missed.

5
★★★★★

My family and I have been very loyal customers for 4+ years. This location is clean, cheerful and the staff is friendly. I have always had exceptional service. I still highly recommend this salon and the great stylists there.
Recently the two Stylists we have been loyal too have left the salon and no one knows where they have gone. Many and I stress MANY, of my friends used them as well and they do not know where they are. Yani and Gloria always made me feel beautiful and my children adorable. I felt like family when I went to see them. They are very, very, very, missed.

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1 out of 1 people found this review helpful.

 

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