Baptist Minor Medical Center

★★☆☆☆

About Baptist Minor Medical Center

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Alexander County Ems

Rte 3 S Olive Branch, IL

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Alexander County EMS

26711 State Highway 3 Olive Branch, IL

1.5 2
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This was the worst medical experience I have ever had. The front office staff was rude, there was a 2 hour wait, with only 4 people in the waiting room. The doctor spoke to me slowly as if I struggled with the language or was mentally challenged. I neither suffer from a language barrier nor struggle with deafness. He literally made motions to explain how to use eye drops and how to take oral antibiotics. I took a total of 3.25 hours to get back out the door and the same poor people were still in the waiting room when I left. Baptist Health care should completely overhaul the staff at this facility.

1
★☆☆☆☆

This was the worst medical experience I have ever had. The front office staff was rude, there was a 2 hour wait, with only 4 people in the waiting room. The doctor spoke to me slowly as if I struggled with the language or was mentally challenged. I neither suffer from a language barrier nor struggle with deafness. He literally made motions to explain how to use eye drops and how to take oral antibiotics. I took a total of 3.25 hours to get back out the door and the same poor people were still in the waiting room when I left. Baptist Health care should completely overhaul the staff at this facility.

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Based on the service over the phone, I would not go to this facility. I was concerned that my son may have fractured his arm after a door shut on it and called here. I was informed that they could take an x-ray but that no one would read it for 3 days. Then I was told flat out that if his arm was broke, they would do nothing for it because they couldn't read the x-ray. Wasn't very impressed for a minor med! Overall they weren't concerned about patients! So much for avoiding a trip to the ER for a 'minor' injury.

2
★★☆☆☆

Based on the service over the phone, I would not go to this facility. I was concerned that my son may have fractured his arm after a door shut on it and called here. I was informed that they could take an x-ray but that no one would read it for 3 days. Then I was told flat out that if his arm was broke, they would do nothing for it because they couldn't read the x-ray. Wasn't very impressed for a minor med! Overall they weren't concerned about patients! So much for avoiding a trip to the ER for a 'minor' injury.

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