Cakes By Darcy Inc

★★★★☆
  • 625 W Crossville Rd Ste 130

    Roswell, GA 30075

    Map & Directions
  • 770-993-2253

About Cakes By Darcy Inc

Categories
Hours
Tue - Fri, 10am - 5:30pm; Sat, 10am - 2:30pm; Sun, Mon, closed

Food

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Complete and utter disgust! Horrible customer service and the owner could care less. Pests lurk here...BEWARE!

3
★★★★★

Complete and utter disgust! Horrible customer service and the owner could care less. Pests lurk here...BEWARE!

.

I usually don't have time to post reviews but I logged on my computer this morning after eating a slice of left over butterfly cake from my daughter's first birthday party..\r
I have been in Georgia for over 3years and I have had lots of

3
★★★★★

I usually don't have time to post reviews but I logged on my computer this morning after eating a slice of left over butterfly cake from my daughter's first birthday party..\r
I have been in Georgia for over 3years and I have had lots of

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I'm sorry, I really really am. Heres what I know. I know that most people's experience with cake outside of a bakery usually involves a cake mix from the store with canned icing. Its what I grew up on. Therefore, I know exactly what it

3
★★★★★

I'm sorry, I really really am. Heres what I know. I know that most people's experience with cake outside of a bakery usually involves a cake mix from the store with canned icing. Its what I grew up on. Therefore, I know exactly what it

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This was my first time as a customer, probably my last. There was some type of miscommunication in the ordering of the cake. I placed an order in the store for a baby shower one week in advance. I was quite surprised when I went to pick

3
★★★★★

This was my first time as a customer, probably my last. There was some type of miscommunication in the ordering of the cake. I placed an order in the store for a baby shower one week in advance. I was quite surprised when I went to pick

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I have always used Cakes by Darcy for birthday cakes and have paid a pretty penny for them too. I called them to inquire about a cupcake order on a Wed and needed them for Sat. They were going to charge me over $100 for 3 dz cupcakes.

3
★★★★★

I have always used Cakes by Darcy for birthday cakes and have paid a pretty penny for them too. I called them to inquire about a cupcake order on a Wed and needed them for Sat. They were going to charge me over $100 for 3 dz cupcakes.

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The folks here are lovely to work with as they took so much time to make sure they understood precisely what design we wanted for our 3 tier cake. The craftsmanship was perfect and the cake looked impressive. The effect was exactly what we wanted. Unfortunately the quality did end there. The three different cake tiers (flavors we chose of chocolate, french vanilla and lemon) were extremely dry and tasted blah. Even the buttercream frosting was quite dull. Teens actually turned down all the leftovers! The wow factor is definitely there at a decent price but it ends where the fork begins. Remember that their chocolate cake has a hint of salt on purpose to cut the sweetness. I usually like that, but not here. Perhaps our cakes just fell through the cracks taste-wise this time. I plan on giving them another try because they were so professional and easy to work with though.

1
★★★☆☆

The folks here are lovely to work with as they took so much time to make sure they understood precisely what design we wanted for our 3 tier cake. The craftsmanship was perfect and the cake looked impressive. The effect was exactly what we wanted. Unfortunately the quality did end there. The three different cake tiers (flavors we chose of chocolate, french vanilla and lemon) were extremely dry and tasted blah. Even the buttercream frosting was quite dull. Teens actually turned down all the leftovers! The wow factor is definitely there at a decent price but it ends where the fork begins. Remember that their chocolate cake has a hint of salt on purpose to cut the sweetness. I usually like that, but not here. Perhaps our cakes just fell through the cracks taste-wise this time. I plan on giving them another try because they were so professional and easy to work with though.

Pros: Beautifully decorated to our specifications, Fantastic staff

Cons: Taste

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My family and I love Cakes by Darcy and shop there all the time. I just saw the review by "What You Don't Know" and had to respond. I happened to be in the shop to pick up an order when she was there to get her cake. She was so off her rocker I was afraid to leave the store and leave those two ladies alone with her. Her cake was lovely. I would have been proud to have it at my wedding. If the cake would "just about ruin" her wedding day, she needs to examine the really important part of the day.... the wedding vows. I hope all you brides out there don't let one true bridezilla keep you from at least going into Cakes by Darcy for a tasting and see her beautiful cakes. I have never been disappointed with her cakes and she's made my children's birthday cakes since they were born. One is in middle school now.

2
★★★★★

My family and I love Cakes by Darcy and shop there all the time. I just saw the review by "What You Don't Know" and had to respond. I happened to be in the shop to pick up an order when she was there to get her cake. She was so off her rocker I was afraid to leave the store and leave those two ladies alone with her. Her cake was lovely. I would have been proud to have it at my wedding. If the cake would "just about ruin" her wedding day, she needs to examine the really important part of the day.... the wedding vows. I hope all you brides out there don't let one true bridezilla keep you from at least going into Cakes by Darcy for a tasting and see her beautiful cakes. I have never been disappointed with her cakes and she's made my children's birthday cakes since they were born. One is in middle school now.

Pros: Lemon bars to die for!

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They have gorgeously decorated cakes, but beware the reality. The cake I bought didn't get made with any "real" ingredients I could taste, like butter or milk or eggs. The frosting was white vegetable shortening with some sugar added, the cake was dry, tasteless and not worth the $40 I spent on it. However, if you want something to ooh and aah over, this is your place to go. Plus, If you work, as I do, it's very hard to get there when the shop is actually open for business. If you want a real cake, go to Whole Foods instead. There's butter in the frosting, eggs and milk in the cake and is a true delight to serve to your guests.

1
★★☆☆☆

They have gorgeously decorated cakes, but beware the reality. The cake I bought didn't get made with any "real" ingredients I could taste, like butter or milk or eggs. The frosting was white vegetable shortening with some sugar added, the cake was dry, tasteless and not worth the $40 I spent on it. However, if you want something to ooh and aah over, this is your place to go. Plus, If you work, as I do, it's very hard to get there when the shop is actually open for business. If you want a real cake, go to Whole Foods instead. There's butter in the frosting, eggs and milk in the cake and is a true delight to serve to your guests.

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I always love to look at the beautiful cakes that are displayed here. We have used this bakery several times and are each time more impressed and pleased with our cake!

5
★★★★★

I always love to look at the beautiful cakes that are displayed here. We have used this bakery several times and are each time more impressed and pleased with our cake!

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Darcy herslef helped me when i needed a really personalized cake for my hubbys grooms cake for our wedding. she said bring in a picture and she would do it. turned out great!!! cake taste pretty good, but loved how creative they are. they will really bend over backwards to get you what you want!

4
★★★★☆

Darcy herslef helped me when i needed a really personalized cake for my hubbys grooms cake for our wedding. she said bring in a picture and she would do it. turned out great!!! cake taste pretty good, but loved how creative they are. they will really bend over backwards to get you what you want!

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This is a cute little place just off hwy 92. You look in the window and see deliciously decorated cakes and laugh at some that are just adorable. She can design almost any cake you want.

5
★★★★★

This is a cute little place just off hwy 92. You look in the window and see deliciously decorated cakes and laugh at some that are just adorable. She can design almost any cake you want.

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Ordered two dessert cake from them for the holidays. I think it was the best cake I have ever had. One was French Vanilla with almond icing adn the other was Chocolate with strawberries on top. Both were excellent but I preferred the white cake better. I generally don't eat much of cake icings. I know it is bad for me and usually I don't care for the taste but this time I couldn't get enough of it. Very addictive. As I waited for them to box my cakes I watched as perfectly decorated cakes came out of the back one by one for other customers. I will definately use them the next time I need a decorated cake!!!!! AAAAA++++++ rating from me.

2
★★★★★

Ordered two dessert cake from them for the holidays. I think it was the best cake I have ever had. One was French Vanilla with almond icing adn the other was Chocolate with strawberries on top. Both were excellent but I preferred the white cake better. I generally don't eat much of cake icings. I know it is bad for me and usually I don't care for the taste but this time I couldn't get enough of it. Very addictive. As I waited for them to box my cakes I watched as perfectly decorated cakes came out of the back one by one for other customers. I will definately use them the next time I need a decorated cake!!!!! AAAAA++++++ rating from me.

Pros: great service. wonderful cake. great decoration

Cons: Small customer service area too small when busy.

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I ordered a cake from this bakery for my graduation celebration in December 2008. I chose this bakery because I was impressed with the samples I saw on the website, and I thought "surely they would be able to make something that was both aesthetically appealing as well as tasty". I selected the "uga" mascot cake, and when I received it, I was surprised to see that it looked EXACTLY like the picture. It was beautiful!!! While I was at the bakery to pick up the cake, I tasted some samples, and I was not impressed, but strangely, I thought my cake would be different. The cake was terrible. The buttercream was incredibly sweet and grainy and the yellow cake was spongy and dry. The strawberry filling was a very thin layer of bland preserves that helped to magnify the dryness of the cake. I should have asked for a sample before ordering, but I guess that was a lesson learned. On top of all of that, the cake was $90 for a half sheet of the worst tasting confection. I would have been able to justify the price if the cake tasted good. I will not be ordering from this establishment again!
The customer service was fantastic!

REVISION:
I think it would be robbery not to mention that I received a voicemail message from Darcy yesterday. She read my review and was very willing to correct my experience with her bakery. I think that speaks volumes for the level of customer service that you can expect to receive from this establishment. Many times, when we have less than positive experiences with a business, we charge it to experience and spread a bad word. I stick to what I said in my original review; however, after listening to the message, I am more than willing to give this bakery another try. Thank you, Darcy, for caring enough about your customers to reach out and try to make things right!
I will definitely try again!

1
★★★☆☆

I ordered a cake from this bakery for my graduation celebration in December 2008. I chose this bakery because I was impressed with the samples I saw on the website, and I thought "surely they would be able to make something that was both aesthetically appealing as well as tasty". I selected the "uga" mascot cake, and when I received it, I was surprised to see that it looked EXACTLY like the picture. It was beautiful!!! While I was at the bakery to pick up the cake, I tasted some samples, and I was not impressed, but strangely, I thought my cake would be different. The cake was terrible. The buttercream was incredibly sweet and grainy and the yellow cake was spongy and dry. The strawberry filling was a very thin layer of bland preserves that helped to magnify the dryness of the cake. I should have asked for a sample before ordering, but I guess that was a lesson learned. On top of all of that, the cake was $90 for a half sheet of the worst tasting confection. I would have been able to justify the price if the cake tasted good. I will not be ordering from this establishment again!
The customer service was fantastic!

REVISION:
I think it would be robbery not to mention that I received a voicemail message from Darcy yesterday. She read my review and was very willing to correct my experience with her bakery. I think that speaks volumes for the level of customer service that you can expect to receive from this establishment. Many times, when we have less than positive experiences with a business, we charge it to experience and spread a bad word. I stick to what I said in my original review; however, after listening to the message, I am more than willing to give this bakery another try. Thank you, Darcy, for caring enough about your customers to reach out and try to make things right!
I will definitely try again!

Pros: The best customer service I have ever received!

Cons: Parking

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I got the cutest little lady big cake from them. They were professional and the cake was on time was promised. She had a lot of pictures I could look through to choose, and she helped me go through all the details. The cake was adorable. The icing was good, but the actual cake part was just okay. Not sure if I left it out too long or what.

It was still a good deal for the money, and she did a better job than a grocery store would have done. Plus, it was unique! I would recommend them 100%.

4
★★★★☆

I got the cutest little lady big cake from them. They were professional and the cake was on time was promised. She had a lot of pictures I could look through to choose, and she helped me go through all the details. The cake was adorable. The icing was good, but the actual cake part was just okay. Not sure if I left it out too long or what.

It was still a good deal for the money, and she did a better job than a grocery store would have done. Plus, it was unique! I would recommend them 100%.

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Gave them broad idea of what I was looking for and told them to be creative. They exceeded my expectation, a work of art! Tasted fantastic too. I've tried other bakeries and Cakes by Darcy is second to none. Bob

2
★★★★★

Gave them broad idea of what I was looking for and told them to be creative. They exceeded my expectation, a work of art! Tasted fantastic too. I've tried other bakeries and Cakes by Darcy is second to none. Bob

Pros: decoration incredible

Cons: pricey but worth it!

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I was very disappointed with the cake. I have heard nothing but good things about their desserts. I expected it to taste different than a normal grocery store cake but it did not. For the cost, I could have bought one at Publix and had thirty dollars left over.

I also sent a picture expecting to receive what I sent, but it looked as if they only used it as a marker. They freelanced and made what they wanted.

1
★★☆☆☆

I was very disappointed with the cake. I have heard nothing but good things about their desserts. I expected it to taste different than a normal grocery store cake but it did not. For the cost, I could have bought one at Publix and had thirty dollars left over.

I also sent a picture expecting to receive what I sent, but it looked as if they only used it as a marker. They freelanced and made what they wanted.

Pros: People were very nice

Cons: overpriced, average taste

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First of all, let me give credit where credit is due, their cakes are delicious. However, their customer service is terrible. I have only encountered rude people that work here. They are so very unpleasant and seem so arrogant that I dread going in there. But their cakes are so great and get such rave reviews when served that I get up my nerve and go in, always to regret it. Now I have said no more!! I am going to stick with the very sweet and friendly folks at Henri's. They have been around forever, their cakes are really good too, and they are so sweet and kind there. I love it at Henri's. You feel like they appreciate your business, and at the end of the day, I don't care if your cake is the best in the world, if you are snobby, arrogant, and unappreciative of your customers, the fate of your business will eventually suffer!! NO MORE CAKES BY DARCY!!

0
★☆☆☆☆

First of all, let me give credit where credit is due, their cakes are delicious. However, their customer service is terrible. I have only encountered rude people that work here. They are so very unpleasant and seem so arrogant that I dread going in there. But their cakes are so great and get such rave reviews when served that I get up my nerve and go in, always to regret it. Now I have said no more!! I am going to stick with the very sweet and friendly folks at Henri's. They have been around forever, their cakes are really good too, and they are so sweet and kind there. I love it at Henri's. You feel like they appreciate your business, and at the end of the day, I don't care if your cake is the best in the world, if you are snobby, arrogant, and unappreciative of your customers, the fate of your business will eventually suffer!! NO MORE CAKES BY DARCY!!

Pros: good cake

Cons: no cake is worth their very rude customer "no" service

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I dont know what the user's problem is but Darcy has did me right EVERY time Ive been in her store. Its always absolutely PRECIOUS and the treats are FRESH and CUTE! I think I have gained about a gazillion pounds from visiting every other week. YUMMY!

You must make a commitment when you preorder but what kind of reputable place wouldnt need advance notice and an assurance of your commitment before they do business with you??!!! This place is always hopping and its easy to see why.

The window is chocked full of fun and entertaining cakes. It smells divine in the store.

Do you remember the bakerys from when you were small? I do. We visited one once in my preschool. I have yet to find one that I could walk inside and treat myself to a freshly decorated cupcake! ENTER DARCY! I turn 5 every time I open the door. Its nothing short of sugary heaven. TAKE ME HOME!!!!!

I LOVE YOU DARCY AND I LOVE YOUR STORE!!!!!

2
★★★★★

I dont know what the user's problem is but Darcy has did me right EVERY time Ive been in her store. Its always absolutely PRECIOUS and the treats are FRESH and CUTE! I think I have gained about a gazillion pounds from visiting every other week. YUMMY!

You must make a commitment when you preorder but what kind of reputable place wouldnt need advance notice and an assurance of your commitment before they do business with you??!!! This place is always hopping and its easy to see why.

The window is chocked full of fun and entertaining cakes. It smells divine in the store.

Do you remember the bakerys from when you were small? I do. We visited one once in my preschool. I have yet to find one that I could walk inside and treat myself to a freshly decorated cupcake! ENTER DARCY! I turn 5 every time I open the door. Its nothing short of sugary heaven. TAKE ME HOME!!!!!

I LOVE YOU DARCY AND I LOVE YOUR STORE!!!!!

Pros: Superior atmosphere. Presentation is above par!!!!

Cons: You will gain weight.

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We had a 3-D Haunted House cake this weekend that was absolutely amazing! It was the coolest cake I have ever had, and the flavors were incredible! I will definitely order from them again.

2
★★★★★

We had a 3-D Haunted House cake this weekend that was absolutely amazing! It was the coolest cake I have ever had, and the flavors were incredible! I will definitely order from them again.

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Cakes by Darcy did a fantastic job on our wedding cake. It was decorated just like I wanted it!! The french vanilla cake was incredible too. I had proably 30 of our guests comment that it was the best wedding cake they had ever had. Darcy herself helped us create the keyboard custom design we had in mind for the grooms cake. Highly recommend!!

2
★★★★☆

Cakes by Darcy did a fantastic job on our wedding cake. It was decorated just like I wanted it!! The french vanilla cake was incredible too. I had proably 30 of our guests comment that it was the best wedding cake they had ever had. Darcy herself helped us create the keyboard custom design we had in mind for the grooms cake. Highly recommend!!

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What poor service, they just about ruined my wedding day. The cake was nothing I had asked for it was hideous, looked like a child made it. Pam the lady that took my order wrote my request wrong, and latter refused to take the responsibility. I told them I was not satisfied with my cake as it was not what I had requested they told me to take it or live it, I asked for them to remake/fix it, and they refused, I had to fight them on getting a refund and all I got was 75% of $300 back. Not to leave out When I complained about my cake to Darcy, she told me to get out of her store, or she was going to call the cops. I would strongly advice to look for another cake baker before you think of using Cakes by Darcy, there is no satisfaction guarantee, and your request is not guaranteed. They showed no care as to how they just about ruined one of my most important days of my life.

0
★☆☆☆☆

What poor service, they just about ruined my wedding day. The cake was nothing I had asked for it was hideous, looked like a child made it. Pam the lady that took my order wrote my request wrong, and latter refused to take the responsibility. I told them I was not satisfied with my cake as it was not what I had requested they told me to take it or live it, I asked for them to remake/fix it, and they refused, I had to fight them on getting a refund and all I got was 75% of $300 back. Not to leave out When I complained about my cake to Darcy, she told me to get out of her store, or she was going to call the cops. I would strongly advice to look for another cake baker before you think of using Cakes by Darcy, there is no satisfaction guarantee, and your request is not guaranteed. They showed no care as to how they just about ruined one of my most important days of my life.

Cons: If you are not happy they don?t care, and good luck getting your money back, you might get cops called on you if you complain to the owner

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Her cakes are like little works of art. The had a cake that looked like Chanel and Luis Vitton bag! I have only eaten her cake once, and it was very yummy. Even if it wasn't, I would still use her by the way her cakes look.

2
★★★★★

Her cakes are like little works of art. The had a cake that looked like Chanel and Luis Vitton bag! I have only eaten her cake once, and it was very yummy. Even if it wasn't, I would still use her by the way her cakes look.

Pros: Beautiful!!

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We have ordered several cakes here recently, and every one has been fantastic! Both beautiful and delicious! They do the most amazing shaped and tiered cakes! A friend of mine is using Darcy for her wedding cake, and I know we'll be back for a graduation cake! Oh, and try their brownies!!!

2
★★★★★

We have ordered several cakes here recently, and every one has been fantastic! Both beautiful and delicious! They do the most amazing shaped and tiered cakes! A friend of mine is using Darcy for her wedding cake, and I know we'll be back for a graduation cake! Oh, and try their brownies!!!

Pros: great cake, and beautiful too

Cons: none

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I bought my daughter's baptism cake here. She made it look exactly like the invitation! It was so beautiful and delicious! I was very happy! Plus Darcy was so nice and easy to work with!

2
★★★★★

I bought my daughter's baptism cake here. She made it look exactly like the invitation! It was so beautiful and delicious! I was very happy! Plus Darcy was so nice and easy to work with!

 

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