Chris's Open Hearth Steakhouse

★★★☆☆
  • 2620 Raeford Rd

    Fayetteville, NC 28303

    Map & Directions
  • 910-485-2948

About Chris's Open Hearth Steakhouse

Hours
Mon. - Thu., Sun. 5am - 10pm;Fri. - Sat. 5am - 11pm

Food

Food
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.

Hand cut steaks, good salad bar, great drinks, nice decor and kid-free atmosphere make for a great time. What's not to like? They have been in Fayetteville for a long time and we've been eating here for a long time. Connie and her crew

3
★★★★★

Hand cut steaks, good salad bar, great drinks, nice decor and kid-free atmosphere make for a great time. What's not to like? They have been in Fayetteville for a long time and we've been eating here for a long time. Connie and her crew

.

There was nothing to like about this place. The decor is the best thing, the steaks were dry, and service was horrible, the sides were all frozen, could not have been fresh. My husband only ate 4 bites and complained because it was all grissle and fat, with not bone in the T-bone, the waitress returned after speaking to someone she referred to as "owner" then "chef" then "manager" whoever they were said they could refire it, and that sometimes the T-bones are just cut like that. Sounds like crap to me, but anyway My husband was upset and said that refiring it would only make it dry and would do nothing to put meat on the non-existant T-bone, and asked her to just take it away. We were upset and through with the experience. They still made him pay over $20 for it, price was not the issue, we don't mind paying $100 or more for good food, but this wasn't even mediocre.. PLEASE DON'T WASTE YOUR MONEY!!!

1
★☆☆☆☆

There was nothing to like about this place. The decor is the best thing, the steaks were dry, and service was horrible, the sides were all frozen, could not have been fresh. My husband only ate 4 bites and complained because it was all grissle and fat, with not bone in the T-bone, the waitress returned after speaking to someone she referred to as "owner" then "chef" then "manager" whoever they were said they could refire it, and that sometimes the T-bones are just cut like that. Sounds like crap to me, but anyway My husband was upset and said that refiring it would only make it dry and would do nothing to put meat on the non-existant T-bone, and asked her to just take it away. We were upset and through with the experience. They still made him pay over $20 for it, price was not the issue, we don't mind paying $100 or more for good food, but this wasn't even mediocre.. PLEASE DON'T WASTE YOUR MONEY!!!

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.

We were excited to dine in a "better quality steak house," or so we thought!!! The service started out very slow, it took at least 10 minutes after being seated for the waitress to take our order, for drinks. Service was very slow to say the least, but they did refill our tea often, though they didn't refill the kids' lemonade even after the glass was dry!!!

I ordered the lady's sirloin, while my husband ordered a T-bone, our kids both had chicken tenders. When the food arrived the first impression was okay, it looked good enough. The steaks are not seasoned, but I've experienced this before at steak houses. Mine was tough even at medium.

My husband's steak was HORRIBLE!!! He ordered a medium done T-bone, it was medium rare at best, and not the T-bone you would expect for $26.99 for sure!!! Instead of a quality T-bone he recieved an end piece that didn't even 'T'... it was a bone with a center of grissley meat, the ribeye protion was the size of a half dollar, and the other half was fatty only about a 5 ounc portion (at a cheap place)...all together the $27 steak that was supposed to be 18-20 ounces was only about 6.5 ounces (at the most).

When my husband tried to voice his disapproval, the waitress took it to the "owner" who she also claimed to be the "chef", and later said he was the "manager"...whatever...He said that it happens that sometimes you get a T-bone without a bone, I guess they also cut their T-bones to be virtually meatless too. The "owner/chef/manager" also said he could refire it! REFIRE WHAT EXACTLY? Besides, if there were any meat on it even a bonehead would know it would be dry after the meat being cut open. My husband told the waitress to just take it away, in total disgust. After another 10 minutes she said that they'd take it off the ticket, what she meant to say is that they refunded $6.00 of the $26.99, so my husband paid $20.00 for a piece of grissle and fat which he only consumed about 4 bites of.

When the waitress brought the bill she didn't leave a pen, and acted upset when my husband approched the front for a pen, at this point we just wanted to cut our losses and get out of there. WE WILL NEVER GO BACK, AND COULD NEVER RECOMMEND ANYONE WE LIKE GO THERE....WE WILL RECOMMEND THAT THOSE CONSIDERING EATING HERE RECONSIDER!!! DON'T DROP $84.00 ON FOUR PEOPLE FOR SLOW, BAD SERVICE, WITH FOOD THAT ANY NOVICE COULD DO FOR MUCH LESS, WITH MUCH LESS HEADACHE, AND MUCH MORE SATISFACTION!!!

0
★☆☆☆☆

We were excited to dine in a "better quality steak house," or so we thought!!! The service started out very slow, it took at least 10 minutes after being seated for the waitress to take our order, for drinks. Service was very slow to say the least, but they did refill our tea often, though they didn't refill the kids' lemonade even after the glass was dry!!!

I ordered the lady's sirloin, while my husband ordered a T-bone, our kids both had chicken tenders. When the food arrived the first impression was okay, it looked good enough. The steaks are not seasoned, but I've experienced this before at steak houses. Mine was tough even at medium.

My husband's steak was HORRIBLE!!! He ordered a medium done T-bone, it was medium rare at best, and not the T-bone you would expect for $26.99 for sure!!! Instead of a quality T-bone he recieved an end piece that didn't even 'T'... it was a bone with a center of grissley meat, the ribeye protion was the size of a half dollar, and the other half was fatty only about a 5 ounc portion (at a cheap place)...all together the $27 steak that was supposed to be 18-20 ounces was only about 6.5 ounces (at the most).

When my husband tried to voice his disapproval, the waitress took it to the "owner" who she also claimed to be the "chef", and later said he was the "manager"...whatever...He said that it happens that sometimes you get a T-bone without a bone, I guess they also cut their T-bones to be virtually meatless too. The "owner/chef/manager" also said he could refire it! REFIRE WHAT EXACTLY? Besides, if there were any meat on it even a bonehead would know it would be dry after the meat being cut open. My husband told the waitress to just take it away, in total disgust. After another 10 minutes she said that they'd take it off the ticket, what she meant to say is that they refunded $6.00 of the $26.99, so my husband paid $20.00 for a piece of grissle and fat which he only consumed about 4 bites of.

When the waitress brought the bill she didn't leave a pen, and acted upset when my husband approched the front for a pen, at this point we just wanted to cut our losses and get out of there. WE WILL NEVER GO BACK, AND COULD NEVER RECOMMEND ANYONE WE LIKE GO THERE....WE WILL RECOMMEND THAT THOSE CONSIDERING EATING HERE RECONSIDER!!! DON'T DROP $84.00 ON FOUR PEOPLE FOR SLOW, BAD SERVICE, WITH FOOD THAT ANY NOVICE COULD DO FOR MUCH LESS, WITH MUCH LESS HEADACHE, AND MUCH MORE SATISFACTION!!!

Pros: Filled tea often, though didn't refill kids' drinks

Cons: Everything else

.

My husband and I went to Chris's Steak House for a night out and many people suggested we go there. We put our name on the list and decided to go to the bar for a drink before dinner. The bartender was very attractive and friendly and greeted us instantly even though the bar was full. She made our drinks on key. She also offered for us to eat at the bar. That's something we have never done, but thought we might try it since she offered. We order stuffed mushrooms for an appetizer, it came out fast and was wonderful. We then ordered dinner, our filets came out perfect, compliments to the chef. She told us that the owners of the restaurant actually cut and cook the steaks that come out, we were very impressed. Overall the other "regulars" and staff were very friendly, we had great conversations. We will definitely be back!

5
★★★★★

My husband and I went to Chris's Steak House for a night out and many people suggested we go there. We put our name on the list and decided to go to the bar for a drink before dinner. The bartender was very attractive and friendly and greeted us instantly even though the bar was full. She made our drinks on key. She also offered for us to eat at the bar. That's something we have never done, but thought we might try it since she offered. We order stuffed mushrooms for an appetizer, it came out fast and was wonderful. We then ordered dinner, our filets came out perfect, compliments to the chef. She told us that the owners of the restaurant actually cut and cook the steaks that come out, we were very impressed. Overall the other "regulars" and staff were very friendly, we had great conversations. We will definitely be back!

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.

I have to agree that this is place is overpriced and a real disappointment to anyone hoping for a pleasant dining experience. I don't mind paying a lot if the meal is good. But Chris's failed to deliver on every level. The steaks were bland. The sides were overcooked and appeared to be prepackaged not prepared on site. The appetizer seemed to be Cheez Whiz. The salad bar was small and not very appealing. The service was minimal at best. The waitress did seem to care if we enjoyed ourselves and didn't seem happy with her job. I can understand a restaurant can have an off night. This was so much more than that. We won't be giving them a second chance!

1
★☆☆☆☆

I have to agree that this is place is overpriced and a real disappointment to anyone hoping for a pleasant dining experience. I don't mind paying a lot if the meal is good. But Chris's failed to deliver on every level. The steaks were bland. The sides were overcooked and appeared to be prepackaged not prepared on site. The appetizer seemed to be Cheez Whiz. The salad bar was small and not very appealing. The service was minimal at best. The waitress did seem to care if we enjoyed ourselves and didn't seem happy with her job. I can understand a restaurant can have an off night. This was so much more than that. We won't be giving them a second chance!

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.

My wife and I had received a gift certificate for Chris's steak house, so we thought we would use it for our first wedding anniversary. It was a chance to go somewhere nice and enjoy a meal, or so we thought.

For an appetizer we ordered the spinach artichoke dip which was a withered, overcooked monument to mediocrity served with untoasted, lifeless pita wedges.

Sometime much later the steaks arrived. To make things clear, I love steaks. I cook them at home, I order them with a great unerring consistency when given the opportunity, and I eat them rare. I do not use steak sauce or any other device to mask their natural flavor. I appreciate the flavors of a bleeding hunk of beef as much as any man with a primal, cave-dwelling, uberhunter screaming at the moon in the depths of his dark heart. But I could tell just by looking at the flat, stretched out, grizzled remains of the New York Strip which I ordered that this was a low quality cut of meat.

The steak had no flavor, none. It was like biting into a tough wedge of fat and grizzle, devoid of any of the texture or flavors that normally sing to my carnivorous palate. My wife ordered a filet and was treated to the same dire lack of deliciousness, albeit served in a mooshy hockey puck of beef. The steak was served with obviously frozen twice-baked potatoes. It was a dismal first anniversary dinner.

We contacted the waitress who became openly hostile at this point. We were informed at this point that Chris's Steak House DOES NOT SEASON THEIR STEAKS. No salt, no pepper, nothing but fire. To date, I've never seen this folly attempted anywhere else.

In short, worst steak I've ever had. The waitress became hostile when we didn't subscribe to their brand of philosophy on meat. The prices are outrageous, especially for the quality of fare they're serving.

You would do well to avoid this place.

0
★☆☆☆☆

My wife and I had received a gift certificate for Chris's steak house, so we thought we would use it for our first wedding anniversary. It was a chance to go somewhere nice and enjoy a meal, or so we thought.

For an appetizer we ordered the spinach artichoke dip which was a withered, overcooked monument to mediocrity served with untoasted, lifeless pita wedges.

Sometime much later the steaks arrived. To make things clear, I love steaks. I cook them at home, I order them with a great unerring consistency when given the opportunity, and I eat them rare. I do not use steak sauce or any other device to mask their natural flavor. I appreciate the flavors of a bleeding hunk of beef as much as any man with a primal, cave-dwelling, uberhunter screaming at the moon in the depths of his dark heart. But I could tell just by looking at the flat, stretched out, grizzled remains of the New York Strip which I ordered that this was a low quality cut of meat.

The steak had no flavor, none. It was like biting into a tough wedge of fat and grizzle, devoid of any of the texture or flavors that normally sing to my carnivorous palate. My wife ordered a filet and was treated to the same dire lack of deliciousness, albeit served in a mooshy hockey puck of beef. The steak was served with obviously frozen twice-baked potatoes. It was a dismal first anniversary dinner.

We contacted the waitress who became openly hostile at this point. We were informed at this point that Chris's Steak House DOES NOT SEASON THEIR STEAKS. No salt, no pepper, nothing but fire. To date, I've never seen this folly attempted anywhere else.

In short, worst steak I've ever had. The waitress became hostile when we didn't subscribe to their brand of philosophy on meat. The prices are outrageous, especially for the quality of fare they're serving.

You would do well to avoid this place.

Pros: Salad bar was decent, nice piece of blue collar Americana

Cons: Steaks should be seasoned. Use quality cuts of meat.

.

My wife and I had received a gift certificate for Chris's steak house, so we thought we would use it for our first wedding anniversary. It was a chance to go somewhere nice and enjoy a meal, or so we thought.

My first clue that the night was headed for disaster was when we pulled up to a broken neon-light sign with a steer on the roof. The monstrosity was jutting out from the rear of a lower-end shopping center. Once inside things looked a little better, the atmosphere was pleasant if old-fashioned.

Upon seeing the menu we were shocked to find that everything was well over-priced. What kind of shopping-center steak house with a salad bar charges $25 for a steak? We were about to find out.

For an appetizer we ordered the spinach artichoke dip which was a withered, overcooked monument to mediocrity served with untoasted, lifeless pita wedges. We salvaged this with a trip to the salad bar which was the one part of the night that went smoothly.

Sometime much later the steaks arrived. To make things clear, this is not my first rodeo. I love steaks. I cook them at home, I order them with a great unerring consistency when given the opportunity, and I eat them rare. I do not use steak sauce or any other device to mask their natural flavor. I appreciate the flavors of a bleeding hunk of beef as much as any man with a primal, cave-dwelling, uberhunter screaming at the moon in the depths of his dark heart. But I could tell just by looking at the flat, stretched out, grizzled remains of the New York Strip which I ordered that this was a low quality cut of meat.

The steak had no flavor, none. It was like biting into a tough wedge of fat and grizzle, devoid of any of the texture or flavors that normally sing to my carnivorous palate. My wife ordered a filet and was treated to the same dire lack of deliciousness, albeit served in a mooshy hockey puck of beef. The steak was served with obviously frozen twice-baked potatoes. It was a dismal first anniversary dinner.

We contacted the waitress who became openly hostile at this point. We were informed at this point that Chris's Steak House DOES NOT SEASON THEIR STEAKS. No salt, no pepper, nothing but fire. This was a shock to me. I've never heard of this nihilistic school of thought on meat. To date, I've never seen this folly attempted anywhere else. Regardless, it was implied that we were some form of uneducated mongoloid who wouldn't appreciate a good seared side of cow if it hit them in the face. She then contacted the manager (who to her credit was friendly and understanding), who contacted the owner. The owner, who never made an appearance, obliged us by sending out our feisty waitress back out to take the sad chunks of beef off of our ticket and replacing this with full price salad bars and our drinks. We left our gift certificate and the large portion of balance remaining, and left the place never to return.

In short, worst steak I've ever had. The waitress became hostile when we didn't subscribe to their brand of philosophy on meat. The prices are outrageous, especially for the quality of fare they're serving.

You would do well to avoid this place.

1
★☆☆☆☆

My wife and I had received a gift certificate for Chris's steak house, so we thought we would use it for our first wedding anniversary. It was a chance to go somewhere nice and enjoy a meal, or so we thought.

My first clue that the night was headed for disaster was when we pulled up to a broken neon-light sign with a steer on the roof. The monstrosity was jutting out from the rear of a lower-end shopping center. Once inside things looked a little better, the atmosphere was pleasant if old-fashioned.

Upon seeing the menu we were shocked to find that everything was well over-priced. What kind of shopping-center steak house with a salad bar charges $25 for a steak? We were about to find out.

For an appetizer we ordered the spinach artichoke dip which was a withered, overcooked monument to mediocrity served with untoasted, lifeless pita wedges. We salvaged this with a trip to the salad bar which was the one part of the night that went smoothly.

Sometime much later the steaks arrived. To make things clear, this is not my first rodeo. I love steaks. I cook them at home, I order them with a great unerring consistency when given the opportunity, and I eat them rare. I do not use steak sauce or any other device to mask their natural flavor. I appreciate the flavors of a bleeding hunk of beef as much as any man with a primal, cave-dwelling, uberhunter screaming at the moon in the depths of his dark heart. But I could tell just by looking at the flat, stretched out, grizzled remains of the New York Strip which I ordered that this was a low quality cut of meat.

The steak had no flavor, none. It was like biting into a tough wedge of fat and grizzle, devoid of any of the texture or flavors that normally sing to my carnivorous palate. My wife ordered a filet and was treated to the same dire lack of deliciousness, albeit served in a mooshy hockey puck of beef. The steak was served with obviously frozen twice-baked potatoes. It was a dismal first anniversary dinner.

We contacted the waitress who became openly hostile at this point. We were informed at this point that Chris's Steak House DOES NOT SEASON THEIR STEAKS. No salt, no pepper, nothing but fire. This was a shock to me. I've never heard of this nihilistic school of thought on meat. To date, I've never seen this folly attempted anywhere else. Regardless, it was implied that we were some form of uneducated mongoloid who wouldn't appreciate a good seared side of cow if it hit them in the face. She then contacted the manager (who to her credit was friendly and understanding), who contacted the owner. The owner, who never made an appearance, obliged us by sending out our feisty waitress back out to take the sad chunks of beef off of our ticket and replacing this with full price salad bars and our drinks. We left our gift certificate and the large portion of balance remaining, and left the place never to return.

In short, worst steak I've ever had. The waitress became hostile when we didn't subscribe to their brand of philosophy on meat. The prices are outrageous, especially for the quality of fare they're serving.

You would do well to avoid this place.

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1 out of 1 people found this review helpful.

.

I heard rave reviews about Chris's since moving to the area. I have visited several times and don't see much comparison to some of the finer steakhouses that I have visited throughout the country. Perhaps subliminally I think of Ruth Chris Steakhouses when I see the name. I do think that there are a few steakhouses in the area whose food is just as good. What I like about Chris's is the atmosphere when I want to enjoy a meal and speak at a normal level.

4
★★★★☆

I heard rave reviews about Chris's since moving to the area. I have visited several times and don't see much comparison to some of the finer steakhouses that I have visited throughout the country. Perhaps subliminally I think of Ruth Chris Steakhouses when I see the name. I do think that there are a few steakhouses in the area whose food is just as good. What I like about Chris's is the atmosphere when I want to enjoy a meal and speak at a normal level.

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.

They have great steaks of course but the other items on the menu are just as good. The atmosphere is great and you will see a lot of people you know there. The staff are so friendly that you feel instantly at home.

5
★★★★★

They have great steaks of course but the other items on the menu are just as good. The atmosphere is great and you will see a lot of people you know there. The staff are so friendly that you feel instantly at home.

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.

The atmosphere and food is only part of the reason to visit. The staff is fantastic, they are so friendly and really seem like they enjoy their work. It has been newly remodeled and looks great.

5
★★★★★

The atmosphere and food is only part of the reason to visit. The staff is fantastic, they are so friendly and really seem like they enjoy their work. It has been newly remodeled and looks great.

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.

I've been to Chris's for several special occasions. the food is always good although it is a little pricey.

The bar area is great. Serivce is always fantastic.

Great place to go if you are not into chains.

4
★★★★☆

I've been to Chris's for several special occasions. the food is always good although it is a little pricey.

The bar area is great. Serivce is always fantastic.

Great place to go if you are not into chains.

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I took my wife there shortly after we moved to Fayetteville in February. We waited to be seated even though the restaurant was not busy. After ordering the waitress brought us a bowl of an oily, cheesy spread and some stale crackers. We decided to skip it. The salad bar was ok but nothing to rave about. Our steaks were even less impressive. They were cooked as we requested but they were very plain and quite small. I had a twice baked potato which was only half a very small potato. It was dry and not very good. My wife had green beans which were overcooked. Overall, the meal was such a disappointment that we won't go back. Hopefully, there are better restaurants in the area!!!!

0
★☆☆☆☆

I took my wife there shortly after we moved to Fayetteville in February. We waited to be seated even though the restaurant was not busy. After ordering the waitress brought us a bowl of an oily, cheesy spread and some stale crackers. We decided to skip it. The salad bar was ok but nothing to rave about. Our steaks were even less impressive. They were cooked as we requested but they were very plain and quite small. I had a twice baked potato which was only half a very small potato. It was dry and not very good. My wife had green beans which were overcooked. Overall, the meal was such a disappointment that we won't go back. Hopefully, there are better restaurants in the area!!!!

Pros: Off the beaten path

Cons: Plain food, poor service,overpriced

.

We went there for my birthday. I'm glad the rest of the day went so well, because dinner was a huge let down. After we ordered the waitress bought us a bowl of what appeared to be cheez whiz and a basket of mostly broken crackers. The salad bar was pretty good, but nothing special. The steaks were tender, juicy and cooked just right. The problem was they had not been seasoned at all. Not even a speck of salt and the twice baked potato was very dry and had an odd overly smoky flavor. It was an o.k. dinner at best. But for the prices they charge I expected more! Next time, I'll get a couple of nice steaks from my favorite butcher and grill them at home. I have seasonings and I'm not afraid to use them!!!

0
★☆☆☆☆

We went there for my birthday. I'm glad the rest of the day went so well, because dinner was a huge let down. After we ordered the waitress bought us a bowl of what appeared to be cheez whiz and a basket of mostly broken crackers. The salad bar was pretty good, but nothing special. The steaks were tender, juicy and cooked just right. The problem was they had not been seasoned at all. Not even a speck of salt and the twice baked potato was very dry and had an odd overly smoky flavor. It was an o.k. dinner at best. But for the prices they charge I expected more! Next time, I'll get a couple of nice steaks from my favorite butcher and grill them at home. I have seasonings and I'm not afraid to use them!!!

Pros: Ambience

Cons: Price, bland food, cheez whiz

.

My girlfriends and I treat ourselves to Chris's at least once a month. The martinis are execptionally wonderful. No matter what we order (steak, fish, chicken) , it always comes out very tasty. The atmosphere is relaxing and we always have fun with our favorite waitress (kelly). We are catered to as if we were celebrities. The owner (Greg) always walks through the dining room to ensure everyone is having a pleasureable experience. I would avoid going on fridays and saturdays unless you plan on having a few cocktails while you are waiting for your table.

2
★★★★★

My girlfriends and I treat ourselves to Chris's at least once a month. The martinis are execptionally wonderful. No matter what we order (steak, fish, chicken) , it always comes out very tasty. The atmosphere is relaxing and we always have fun with our favorite waitress (kelly). We are catered to as if we were celebrities. The owner (Greg) always walks through the dining room to ensure everyone is having a pleasureable experience. I would avoid going on fridays and saturdays unless you plan on having a few cocktails while you are waiting for your table.

Pros: service, cocktails

Cons: no sweet potatoes, small dining room, average salad bar

.

This is just a very good steak house. Entre's run about $17 to $25 dollars with a salad & potato. It usually takes a while to get in, about 20-30 minutes average.

2
★★★★★

This is just a very good steak house. Entre's run about $17 to $25 dollars with a salad & potato. It usually takes a while to get in, about 20-30 minutes average.

 

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