Southpoint Dodge Chrysler Jeep

★★★★★
  • 5210 N Interstate 35

    Austin, TX 78751

    Map & Directions
  • 512-445-1151

About Southpoint Dodge Chrysler Jeep

Categories
  • New Car Dealers
  • Used Car Dealers
Details
  • Dodge
  • Jeep
  • Chrysler-Plymouth
Hours
Monday: 07:00 AM - 09:00 PM
Tuesday: 07:00 AM - 09:00 PM
Wednesday: 07:00 AM - 09:00 PM
Thursday: 07:00 AM - 09:00 PM
Friday: 07:00 AM - 09:00 PM
Saturday: 07:00 AM - 09:00 PM
Sunday: Closed

Automotive

Automotive
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4.8 20
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.

As always the team at Southpoint Dodge did an exceptional job at making my repairs easy and fixed my car perfectly.

5
★★★★★

As always the team at Southpoint Dodge did an exceptional job at making my repairs easy and fixed my car perfectly.

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.

I was able to get an aggressively priced jeep. Overall the easiest car buying experience I ever had.

5
★★★★★

I was able to get an aggressively priced jeep. Overall the easiest car buying experience I ever had.

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Joey was extremely professional and polite. No pressure at all.

5
★★★★★

Joey was extremely professional and polite. No pressure at all.

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.

Dealing with their sales man Anthony was very easy. Very accommodating and courteous.

5
★★★★★

Dealing with their sales man Anthony was very easy. Very accommodating and courteous.

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Got the vehicle I want thanks to Darion.

5
★★★★★

Got the vehicle I want thanks to Darion.

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.

Very knowledgeable and friendly staff.

5
★★★★★

Very knowledgeable and friendly staff.

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.

We got approved by Mario which was awesome. We can now take a new car to our children. They're more than excited for our new ride. Thanks Southpoint.

5
★★★★★

We got approved by Mario which was awesome. We can now take a new car to our children. They're more than excited for our new ride. Thanks Southpoint.

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.

Would I buy car again here? Absolutely! I wasn't forced or pushed into anything.

5
★★★★★

Would I buy car again here? Absolutely! I wasn't forced or pushed into anything.

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.

Truly wonderful experience at Southpoint! I got the vehicle of my choice without hassle.

Sami Derder was very helpful and I couldn't be happier. I am loving my Jeep Grand Cherokee!

5
★★★★★

Truly wonderful experience at Southpoint! I got the vehicle of my choice without hassle.

Sami Derder was very helpful and I couldn't be happier. I am loving my Jeep Grand Cherokee!

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.

I came in to get my dodge serviced. A guy named Mario assisted me throughout the whole process. Made the whole thing bearable. Definite thumbs up.

5
★★★★★

I came in to get my dodge serviced. A guy named Mario assisted me throughout the whole process. Made the whole thing bearable. Definite thumbs up.

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.

I will recommend this place to all of my friends. Thank you Marco for making this whole experience painless.

5
★★★★★

I will recommend this place to all of my friends. Thank you Marco for making this whole experience painless.

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.

Flexible and accommodating. Thank you South Point, love my new ride!!

5
★★★★★

Flexible and accommodating. Thank you South Point, love my new ride!!

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.

No pressure, relaxed sales approach definitely bought us in. Definitely worth it.

5
★★★★★

No pressure, relaxed sales approach definitely bought us in. Definitely worth it.

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.

Great experience and price. Anthony was a great salesman.

5
★★★★★

Great experience and price. Anthony was a great salesman.

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.

I recommend you go and head to south point dodge and talk to Genesis, she helped me although i didnt t walk in with the best of credit and still got me a deal i couldn't walk away from.

5
★★★★★

I recommend you go and head to south point dodge and talk to Genesis, she helped me although i didnt t walk in with the best of credit and still got me a deal i couldn't walk away from.

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.

I came in with doubts after receiving the mailer, until I met Mai. Every question or concern I had, she answered. She made this an easy going process and this was a great Christmas gift to myself. I would highly recommend you go to South Point Dodge and ask for Mai Phan. 10's across the board.

5
★★★★★

I came in with doubts after receiving the mailer, until I met Mai. Every question or concern I had, she answered. She made this an easy going process and this was a great Christmas gift to myself. I would highly recommend you go to South Point Dodge and ask for Mai Phan. 10's across the board.

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.

Yes, they worked real hard to get you in the vehicle you want n at a price range that is suitable to you!

5
★★★★★

Yes, they worked real hard to get you in the vehicle you want n at a price range that is suitable to you!

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.

This new dealership is amazingly great! Anthony Hernandez was very easy to work with and Ill make sure to recommend him to my family and friends.

5
★★★★★

This new dealership is amazingly great! Anthony Hernandez was very easy to work with and Ill make sure to recommend him to my family and friends.

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.

He was wonderful and very knowledgeable!!! We could not have ask for better help!

5
★★★★★

He was wonderful and very knowledgeable!!! We could not have ask for better help!

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.

On September 8, 2009, at approximately 10:00 a.m. I took my 2006 Chrysler 300C to South Point Chrysler's Service Department, gave them information detailing problem of rattle underneath the car, handed the service-drive representative key to car, and took their courtesy vehicle back to my home. Around 2 p.m. the representative called and asked if I had driven my car home. I said no, and he told me they would continue to look for it. I hadn't heard by 4 p.m. so called and was told they would file a stolen vehicle report with Austin Police Department. Through this whole experience the Service Department and the dealership General Manager had no concept of public relations--were totally unsympathetic and did absolutely nothing to assist us during this difficult experience. They had us contact Enterprise Car Rental, who provided an inferior vehicle. Two days later a Traveler's Insurance Company Claims Representative called and informed me that the "dealership is no longer involved. Traveler's handles everything from here." After quite a few frustrating questions, the Claims Representative denied responsibility and stated "That's the risk you take when you turn your car over to someone." After 5 weeks of unreturned calls, reports of information I sent but they said they didn't receive, and contradictory information we did receive a check from Traveler's for $20,004.30. This is a minimum amount for that make and model and did not take into consideration several "pluses" such as one-owner and using synthetic oil and Plus gasoline consistently to get better gas mileage. On October , I was told that "a new claim has to be filed for the contents." I have documented record for items totaling $2,513.27. My husband talked to South Point's General Manager and was told that I had signed a disclaimer when I turned the auto over to them. This disclaimer states they are not responsible for "... theft, or any other cause beyond our control." Leaving the key in the ignition, in the unlocked, unattended car on their service drive is not beyond their control. We contacted an attorney, who sent a letter dated November 13, 2009, to South Point Chrysler Dealership suggesting that they visit to resolve this matter short of a lawsuit. They did not respond and a Petition was filed on January 20, 2010. On February 19 we were advised that South Point hired an attorney who filed an Answer on March 3. On April 1 we gave our attorney permission to send a letter stating that we would accept settlement of value of articles stolen plus attorney's fees. Nine months after vehicle was stolen we finally received check for contents.

0
★☆☆☆☆

On September 8, 2009, at approximately 10:00 a.m. I took my 2006 Chrysler 300C to South Point Chrysler's Service Department, gave them information detailing problem of rattle underneath the car, handed the service-drive representative key to car, and took their courtesy vehicle back to my home. Around 2 p.m. the representative called and asked if I had driven my car home. I said no, and he told me they would continue to look for it. I hadn't heard by 4 p.m. so called and was told they would file a stolen vehicle report with Austin Police Department. Through this whole experience the Service Department and the dealership General Manager had no concept of public relations--were totally unsympathetic and did absolutely nothing to assist us during this difficult experience. They had us contact Enterprise Car Rental, who provided an inferior vehicle. Two days later a Traveler's Insurance Company Claims Representative called and informed me that the "dealership is no longer involved. Traveler's handles everything from here." After quite a few frustrating questions, the Claims Representative denied responsibility and stated "That's the risk you take when you turn your car over to someone." After 5 weeks of unreturned calls, reports of information I sent but they said they didn't receive, and contradictory information we did receive a check from Traveler's for $20,004.30. This is a minimum amount for that make and model and did not take into consideration several "pluses" such as one-owner and using synthetic oil and Plus gasoline consistently to get better gas mileage. On October , I was told that "a new claim has to be filed for the contents." I have documented record for items totaling $2,513.27. My husband talked to South Point's General Manager and was told that I had signed a disclaimer when I turned the auto over to them. This disclaimer states they are not responsible for "... theft, or any other cause beyond our control." Leaving the key in the ignition, in the unlocked, unattended car on their service drive is not beyond their control. We contacted an attorney, who sent a letter dated November 13, 2009, to South Point Chrysler Dealership suggesting that they visit to resolve this matter short of a lawsuit. They did not respond and a Petition was filed on January 20, 2010. On February 19 we were advised that South Point hired an attorney who filed an Answer on March 3. On April 1 we gave our attorney permission to send a letter stating that we would accept settlement of value of articles stolen plus attorney's fees. Nine months after vehicle was stolen we finally received check for contents.

Pros: None

Cons: Had to consult attorney to get settlement for stolen vehicle

More about Southpoint Dodge Chrysler Jeep

We proudly service Austin, Sequin, Lakeway, Georgetown, Bastrop, Taylor, Leander, Bee Caves, San Marcos, Dripping Springs, Wimberley, Marble Falls, Burnet, Johnson City, Blanco and the rest of the Texas Hill Country. At South Point Chrysler, Dodge Jeep, we are committed to our customers, and we will deliver free of charge anywhere within a 100 mile radius of our dealership. We look forward to working with you and becoming your preferred Texas Dodge Chrysler Jeep dealership.

 

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