New York Bagels & Deli Raleigh

★★★★☆
  • 7909 Falls of Neuse Rd Ste 121

    Raleigh, NC 27615

    Map & Directions
  • 919-848-1310

About New York Bagels & Deli Raleigh

4.125 24
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I am from Long Island, NY and have worked in deli's all my life. The food is good but it is NOT as good as long island. My complaints with this place were:\r
1. They were extremely rude, never smile and are nasty, even for a true New

3
★★★★★

I am from Long Island, NY and have worked in deli's all my life. The food is good but it is NOT as good as long island. My complaints with this place were:\r
1. They were extremely rude, never smile and are nasty, even for a true New

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I know this sounds hard but this is a typical new york bagel /deli. they are not rude because they really mean no harm that's how they speak to each other. Northerns are a little cold and hard and it takes time to adjust to the Southern

3
★★★★★

I know this sounds hard but this is a typical new york bagel /deli. they are not rude because they really mean no harm that's how they speak to each other. Northerns are a little cold and hard and it takes time to adjust to the Southern

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it was discussing.everything about it. the place was not busy. and the employees would not clean it up. dirty floors and tables.the manger named denise.would yell and scream at female customers when they would complain.she told female

3
★★★★★

it was discussing.everything about it. the place was not busy. and the employees would not clean it up. dirty floors and tables.the manger named denise.would yell and scream at female customers when they would complain.she told female

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Just wondering, but does it seem funny that 'Gabby N' tells you to ask for 'Gabby', because she is the best!!!

3
★★★★★

Just wondering, but does it seem funny that 'Gabby N' tells you to ask for 'Gabby', because she is the best!!!

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If u dont like these bagels your crazy best ever ask for gabby the blonde she's the best! Bagles are always fresh ans there kosher it dosent get better then that go there you will love it

3
★★★★★

If u dont like these bagels your crazy best ever ask for gabby the blonde she's the best! Bagles are always fresh ans there kosher it dosent get better then that go there you will love it

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Now i dint know what the other people are saying but me and my family has been going there for 5 years. People are friendly service is kinda slow but, the bagels are really good just don't go in a rush

3
★★★★★

Now i dint know what the other people are saying but me and my family has been going there for 5 years. People are friendly service is kinda slow but, the bagels are really good just don't go in a rush

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I have been going to the New York Bagels & Deli\r
for a few years. It is the one on the corner of Falls of Neuse and Strickland. It is in the Kroger shoppping center. When I first started going there I noticed the rude workers and

3
★★★★★

I have been going to the New York Bagels & Deli\r
for a few years. It is the one on the corner of Falls of Neuse and Strickland. It is in the Kroger shoppping center. When I first started going there I noticed the rude workers and

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I stop there a couple of times a week,for breakfast and lunch, because this place has the best bagels in town. But to be honest, the service can be HORRIBLE!!!

I have seen one employee literally push another out of the way to take an

3
★★★★★

I stop there a couple of times a week,for breakfast and lunch, because this place has the best bagels in town. But to be honest, the service can be HORRIBLE!!!

I have seen one employee literally push another out of the way to take an

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My expeirence eating at NYBD is always phenomenal! The girl Gabrielle with the blonde hair makes the best sandwiches ever!!! The Empire State sandwich is my personal FAV!! I love the owners, very nice people and have alot of talent. I

3
★★★★★

My expeirence eating at NYBD is always phenomenal! The girl Gabrielle with the blonde hair makes the best sandwiches ever!!! The Empire State sandwich is my personal FAV!! I love the owners, very nice people and have alot of talent. I

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Growing up in Raleigh, there weren't very many original bagel shops/deli's. We go here almost every sunday. Always great, fast service, exceptional bagels. the BEST we've ever had (even in NY and eastern PA), great prices. We take our 2 yr

3
★★★★★

Growing up in Raleigh, there weren't very many original bagel shops/deli's. We go here almost every sunday. Always great, fast service, exceptional bagels. the BEST we've ever had (even in NY and eastern PA), great prices. We take our 2 yr

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I wouldn't bother going here again. Have been in a few times and this last time, took forever to make one sandwich, while the lady stood around and gossiped with the other workers, right in front of me while I waited. Then I had to ask 3

3
★★★★★

I wouldn't bother going here again. Have been in a few times and this last time, took forever to make one sandwich, while the lady stood around and gossiped with the other workers, right in front of me while I waited. Then I had to ask 3

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i don't know what these other people are talking about..great place to go and have breakfast or lunch.the owners are from new york,and i guess some people don't like it....the owners said they make everything there!!nothing is brought in

3
★★★★★

i don't know what these other people are talking about..great place to go and have breakfast or lunch.the owners are from new york,and i guess some people don't like it....the owners said they make everything there!!nothing is brought in

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this place is too expensive for what you get theres a lot more places to go where you get better value for your money.

2
★★☆☆☆

this place is too expensive for what you get theres a lot more places to go where you get better value for your money.

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I waited in line for 15 minutes with two people in front of me. The blond gril with blue eyes who waited on me was the most rude, inconsiderate, nasty and unpropfessional person I have met in a long time. She threw my change all over the counter, with her gloves on, and then proceeded to make a sandwich for someone without changing them after she touched my money. No thank you. Nothing. I will NEVER EVER set foot in that place again. New Yorkers can go back home. You people SUCK!

0
★☆☆☆☆

I waited in line for 15 minutes with two people in front of me. The blond gril with blue eyes who waited on me was the most rude, inconsiderate, nasty and unpropfessional person I have met in a long time. She threw my change all over the counter, with her gloves on, and then proceeded to make a sandwich for someone without changing them after she touched my money. No thank you. Nothing. I will NEVER EVER set foot in that place again. New Yorkers can go back home. You people SUCK!

Pros: None

Cons: Customer service and clenliness

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I used to carpool with someone who would stop in about once per week. The people there are SERIOUSLY rude. Either they are never supervised, or the supervisor approves of the way customers are treated, because I have witnessed multiple incidents of open hostility toward customers. I don't know that I ever heard a thank you or a "have a nice day", but I did see a cashier yell at someone for asking for a new bagel when they had given him the wrong one. The guy looked like you could have knocked him over with a feather. Twice, I bought two dozen bagels to bring to my office and both times, the bag held fewer than 24 bagels (once, they were short by 4- that's not just a mistake- that seems purposeful). The blantantly rude attitude is the worst part. As soon as that carpool changed, I never went back. Three months without bagels is definitely worth the lack of agita I got stewing over how people are treated there.

0
★☆☆☆☆

I used to carpool with someone who would stop in about once per week. The people there are SERIOUSLY rude. Either they are never supervised, or the supervisor approves of the way customers are treated, because I have witnessed multiple incidents of open hostility toward customers. I don't know that I ever heard a thank you or a "have a nice day", but I did see a cashier yell at someone for asking for a new bagel when they had given him the wrong one. The guy looked like you could have knocked him over with a feather. Twice, I bought two dozen bagels to bring to my office and both times, the bag held fewer than 24 bagels (once, they were short by 4- that's not just a mistake- that seems purposeful). The blantantly rude attitude is the worst part. As soon as that carpool changed, I never went back. Three months without bagels is definitely worth the lack of agita I got stewing over how people are treated there.

Pros: decent bagels

Cons: no food is worth my loss of dignity

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If you are like me and relocated to the south from the north and Brueggers Bagels isn't cutting it, you have to try this place out. SO delicious and they also have genuine Italian pastries in there. I could go on and on! The staff is a little moody but hey, you get the whole NY experience in there and if they weren't moody then you wouldn't feel like you were in NY!

2
★★★★★

If you are like me and relocated to the south from the north and Brueggers Bagels isn't cutting it, you have to try this place out. SO delicious and they also have genuine Italian pastries in there. I could go on and on! The staff is a little moody but hey, you get the whole NY experience in there and if they weren't moody then you wouldn't feel like you were in NY!

Pros: Authentic NY Bagels

Cons: Moody Staff

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I've been there a hundred times, you'd think for once I'd get acknowledged as a regular customer and receive good service.

But invariably, the service is lacking.

I give it 2 stars. Remember: always treat the repeat customer with respect, because competition is on your heels - especially in this economic climate. See how fast you'll be jockeying around that service counter when another bagel store opens.

1
★★☆☆☆

I've been there a hundred times, you'd think for once I'd get acknowledged as a regular customer and receive good service.

But invariably, the service is lacking.

I give it 2 stars. Remember: always treat the repeat customer with respect, because competition is on your heels - especially in this economic climate. See how fast you'll be jockeying around that service counter when another bagel store opens.

Pros: Good, chewy bagels

Cons: Very slow service

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rude young white male.he was slow to wait on me.talked to me in a rude way.i had to yell at him to get waited on.he walked away from me.not come back without explination.did not say much.gave me nasty looks.talked back rude to me. when he spoke to me.i told him i wanted a refund on a meal.his manager saw it.she pretended not see anything rude at all. the manage,diane from new york. started to yell at me i was a nasty rude person.and she talked back to me rude.i finally told her to stop talking to me. she gave me a surprise look. not say anything at all to me. just walked away.

0
★☆☆☆☆

rude young white male.he was slow to wait on me.talked to me in a rude way.i had to yell at him to get waited on.he walked away from me.not come back without explination.did not say much.gave me nasty looks.talked back rude to me. when he spoke to me.i told him i wanted a refund on a meal.his manager saw it.she pretended not see anything rude at all. the manage,diane from new york. started to yell at me i was a nasty rude person.and she talked back to me rude.i finally told her to stop talking to me. she gave me a surprise look. not say anything at all to me. just walked away.

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The food is reasonable to good - but that's all that is good about this place.

The alleged service is slow and is carried out by harsh-looking women who spend a great deal of their time shouting and all of whom seem to have spent some or most of the adult lives in prison. They are rude, somewhat vulgar, crude and spend their time shouting out jokes and comments to each other, whether there are customers to serve or not. They seem indifferent to whether their customers can hear their private matters or not. Truly appalling and shocking.

The staff are also gruff to their customers and so don't expect any sense of welcome and service here. We witnessed one "server" verbally attacking a female customer and her daughter, in an accusatory tone, because there was some mistake with their order. Even if this was true, the manner in which this customer was treated is nothing short of despicable.

If this is what I can expect from New York people and their service, they can keep it. I think you can make their bagels and fillings on your own, much cheaper at home, but most importantly, you will have peace and you won't have to put up with shoddy and offensive behavior from rough-looking, cackling women.

0
★☆☆☆☆

The food is reasonable to good - but that's all that is good about this place.

The alleged service is slow and is carried out by harsh-looking women who spend a great deal of their time shouting and all of whom seem to have spent some or most of the adult lives in prison. They are rude, somewhat vulgar, crude and spend their time shouting out jokes and comments to each other, whether there are customers to serve or not. They seem indifferent to whether their customers can hear their private matters or not. Truly appalling and shocking.

The staff are also gruff to their customers and so don't expect any sense of welcome and service here. We witnessed one "server" verbally attacking a female customer and her daughter, in an accusatory tone, because there was some mistake with their order. Even if this was true, the manner in which this customer was treated is nothing short of despicable.

If this is what I can expect from New York people and their service, they can keep it. I think you can make their bagels and fillings on your own, much cheaper at home, but most importantly, you will have peace and you won't have to put up with shoddy and offensive behavior from rough-looking, cackling women.

Pros: not much

Cons: almost everything, including dirty tables.

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These are easily the best bagels in the Triangle. I lived in NY my whole life, so I was not interested in Bruegger's Bagels when we moved down. I wanted a NY Bagel Shop, complete with deli and knish. This is the place. Their bagels are tasty and delicious. Their desserts are also classically yummy. Typical of bagel shops, it's a small shop and the people behind the counter are probably mostly family of the owners. They're busy and scrambling to get out their orders quickly. I don't find them to be rude. They're just in a hurry. If you want good customer service, go to Panera Bread. But you're not gonna get bagels like these at Panera Bread!

2
★★★★★

These are easily the best bagels in the Triangle. I lived in NY my whole life, so I was not interested in Bruegger's Bagels when we moved down. I wanted a NY Bagel Shop, complete with deli and knish. This is the place. Their bagels are tasty and delicious. Their desserts are also classically yummy. Typical of bagel shops, it's a small shop and the people behind the counter are probably mostly family of the owners. They're busy and scrambling to get out their orders quickly. I don't find them to be rude. They're just in a hurry. If you want good customer service, go to Panera Bread. But you're not gonna get bagels like these at Panera Bread!

Pros: Cheap, delicious bagels

Cons: Small and busy

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The woman in charge, Joann, was incredibly rude! I have never been treated so badly! The Italian hero listing said nothing about mayo, and when she loaded the sandwich with it, instead of making a new one, or at least replacing the bread, instead she SCRAPED it off and gave it to us on burnt bread! How rude! Never again, will I set food in that nasty little Hell Whole! The whole time she was scraping off the mayo she was shaking her head and looking up at the Italian Hero listing, pretty much trying to make us feel like it was our fault! How rude! How inconsiderate! If you're reading this! I beg you! Do not give your hard earned money to that woman!

0
★☆☆☆☆

The woman in charge, Joann, was incredibly rude! I have never been treated so badly! The Italian hero listing said nothing about mayo, and when she loaded the sandwich with it, instead of making a new one, or at least replacing the bread, instead she SCRAPED it off and gave it to us on burnt bread! How rude! Never again, will I set food in that nasty little Hell Whole! The whole time she was scraping off the mayo she was shaking her head and looking up at the Italian Hero listing, pretty much trying to make us feel like it was our fault! How rude! How inconsiderate! If you're reading this! I beg you! Do not give your hard earned money to that woman!

Pros: Decent Bagels, Boars head meat

Cons: Horrible service, Rude people, Tiny place, Kind of smelled

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Joann, the woman that runs the place, is so incredibly rude! I have never been treated so badly! The listing for the Italian Hero Sub said nothing about mayo. So when she loaded it on the sandwich, we told her we did not want mayo. To "fix" the problem, she SCRAPED it off, and continued to give us the sandwich on burnt bread! And the whole time in doing so, she was shaking her head and examing the menu board, basically trying to make us feel like it was our fault! How rude! I will never give them my money again!

1
★☆☆☆☆

Joann, the woman that runs the place, is so incredibly rude! I have never been treated so badly! The listing for the Italian Hero Sub said nothing about mayo. So when she loaded it on the sandwich, we told her we did not want mayo. To "fix" the problem, she SCRAPED it off, and continued to give us the sandwich on burnt bread! And the whole time in doing so, she was shaking her head and examing the menu board, basically trying to make us feel like it was our fault! How rude! I will never give them my money again!

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1 out of 2 people found this review helpful.

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I eat at the restaurant twice this week and the service was slow. The ladies at the counter overcharged me both times I eat there...keep in mind that I ordered the same meal both times. The owner of the restaurant really needs to make it a policy to give every customer an itemized receipt, who knows how many other customers have over paid for their meal. The food seemed to be fine althought the ladie's at the counter kept forgetting what I ordered...they should write down on a piece of paper every order they take...might make it easier for the workers to remember everyones orders.

1
★★☆☆☆

I eat at the restaurant twice this week and the service was slow. The ladies at the counter overcharged me both times I eat there...keep in mind that I ordered the same meal both times. The owner of the restaurant really needs to make it a policy to give every customer an itemized receipt, who knows how many other customers have over paid for their meal. The food seemed to be fine althought the ladie's at the counter kept forgetting what I ordered...they should write down on a piece of paper every order they take...might make it easier for the workers to remember everyones orders.

Pros: The food was fine.

Cons: The service was slow and the employees overcharged me twice. Really suggest an itemized receipt to be given out to every customer.

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This place is nothing fancy, but the food is great. Fresh New York Style bagels, wide selection of cream cheeses, boars head deli meats and the egg salad & chicken salad are awesome. I highly recommend this place.

2
★★★★★

This place is nothing fancy, but the food is great. Fresh New York Style bagels, wide selection of cream cheeses, boars head deli meats and the egg salad & chicken salad are awesome. I highly recommend this place.

Pros: Food

Cons: ?

 

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