PetSmart

★☆☆☆☆
  • 17723 Tomball Pkwy

    Houston, TX 77064

    Map & Directions
  • 281-807-6197

About PetSmart

Categories
  • Pet Stores
  • Pet Sitting
Details
  • Shop Online
Hours
M-Sa 9am-9pm, Su 9am-6pm
Year Established
  • 1986
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Grreat Choice
  • Authority
  • Simply Nourish
  • Top Paw
  • Toy Shoppe
  • Top Fin
  • All Living Things
  • Top Wing
  • Wellness
  • Marvel
  • Natural Choice
Services
  • Dog Day Care Center
  • Pet Groomer
  • Pet Boarding Service
  • Pet Trainer
  • Veterinarian

Pets & Animals

Pets & Animals
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PetsMart Grooming
Training
PetSmart PetsHotel
PetsMart Doggie Day Camp

    Dog Services

    Our personalized dog grooming services will keep your dog feeling happy and healthy and looking great.

      Cat Services

      At select Grooming Salons, we offer cat grooming services by certified Cat Groomers.

        Dog Walk-In Services

        When it comes to trimming your dog's nails, moisturizing his paws, brushing his teeth and cleaning his ears, we can take care of him while you wait or shop. We offer many pet grooming services you can walk right into the pet salon for without an appointment. All walk-in services are available individually or as add-ons to Dog Bath or Dog Groom Packages.

          What Our Pet Parents Have to Say

            1.0 3
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            .

            This place is a joke!!

            Do not sign up for the puppy wellness plan .
            I signed up for this socalled puppy wellness plan and right after the third set of shots my puppy isn't lucid she's done nothing but throw up and have diarrhea not to mention the inside of her mouth turned white for the last 2 days since the shots. I call these heartless people and they said give her Benadryl and take her to an emergency vet (in other words) yea we caused it we don t care take her to a real vet. So my wife takes her to this joke of a vet today and they are like it's parvo so let's see the puppy had her parvo treatment the first visit, then they were like oh no it can t be parvo she had that treatment to which we were like duh. Then the untrained drop outs say oh she must have swallowed something and that isn t possible because from the moment she got home all she did was sleep waking up only long enough to throw up or have explosive diarrhea. We tried to tell them she was like this since right after the shots and all they did was try to cover their lack of ability, they didn t care if the puppy lived or died all they care about is the money as evidenced by the fact that they actually finally admitted to us that she had an allergic reaction to one of the shots then they had the balls to try and charge us $497 for X-rays and Benadryl! If you care about your dog do not take it to these people their knowledge is very limited and they could care less about you or your dog find a vet that loves dogs and does it for that reason,once you sign up for the "puppy wellness plan" there is no getting out of it and they will charge you for the remainder of the year they now want to charge us 300 bucks to get out of their plan so we can take the puppy to somebody that might actually know something about being a veterinarian and that cares about animals.

            1
            ★☆☆☆☆

            This place is a joke!!

            Do not sign up for the puppy wellness plan .
            I signed up for this socalled puppy wellness plan and right after the third set of shots my puppy isn't lucid she's done nothing but throw up and have diarrhea not to mention the inside of her mouth turned white for the last 2 days since the shots. I call these heartless people and they said give her Benadryl and take her to an emergency vet (in other words) yea we caused it we don t care take her to a real vet. So my wife takes her to this joke of a vet today and they are like it's parvo so let's see the puppy had her parvo treatment the first visit, then they were like oh no it can t be parvo she had that treatment to which we were like duh. Then the untrained drop outs say oh she must have swallowed something and that isn t possible because from the moment she got home all she did was sleep waking up only long enough to throw up or have explosive diarrhea. We tried to tell them she was like this since right after the shots and all they did was try to cover their lack of ability, they didn t care if the puppy lived or died all they care about is the money as evidenced by the fact that they actually finally admitted to us that she had an allergic reaction to one of the shots then they had the balls to try and charge us $497 for X-rays and Benadryl! If you care about your dog do not take it to these people their knowledge is very limited and they could care less about you or your dog find a vet that loves dogs and does it for that reason,once you sign up for the "puppy wellness plan" there is no getting out of it and they will charge you for the remainder of the year they now want to charge us 300 bucks to get out of their plan so we can take the puppy to somebody that might actually know something about being a veterinarian and that cares about animals.

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            .

            We paid over $100.00 for our dog to be trained. The trainer was absolutely horrible at getting her point across and would get nasty with pet owners (including us) if we didn't understand or do what she demanded that we do. Upon requesting a refund, or to take the classes again she lied and said that the people taking care of my dog had come and finished the classes. The people said they came one time for me. They are liars over there and cannot conduct business in a proper manner. The managers even help them lie. If they cannot conduct business any better than what they do than I will not conduct business with them at all!

            0
            ★☆☆☆☆

            We paid over $100.00 for our dog to be trained. The trainer was absolutely horrible at getting her point across and would get nasty with pet owners (including us) if we didn't understand or do what she demanded that we do. Upon requesting a refund, or to take the classes again she lied and said that the people taking care of my dog had come and finished the classes. The people said they came one time for me. They are liars over there and cannot conduct business in a proper manner. The managers even help them lie. If they cannot conduct business any better than what they do than I will not conduct business with them at all!

            Pros: Location

            Cons: Trainers, Managers, store experience

            .

            I took my mini-poodle in for a groom. He had been there before and I told them to repeat the groom they had on file. I verified the instructions verbally as well as reading what was printed out on the paper. Now, I don't like the typical bizarre poodle haircuts, and I keep my poodle one length all over. No pompoms, no fluffy ears. Just a groom that makes him look like a normal poodle - not a circus freak. When I got there to pick him up, I couldn't believe the dog that came out was my dog! His body was shorter than what I had requested, his head hadn't been shortened at all and looked way too big for his body. His head was groomed like a Bichon! It was awful. He also had a pompom on his tail. I don't know what instructions the groomer was looking at, but it wasn't what I gave. We were in a hurry to get out of town that day, so we just had to accept it. Once we got to our destination, I pulled out a set of clippers and shaved the pompom off and shortened his face as best I could. He looked 10 times better, but it's still not what I wanted. It's ridiculous that I had to groom my dog after paying $44 for Petsmart to do it.

            0
            ★☆☆☆☆

            I took my mini-poodle in for a groom. He had been there before and I told them to repeat the groom they had on file. I verified the instructions verbally as well as reading what was printed out on the paper. Now, I don't like the typical bizarre poodle haircuts, and I keep my poodle one length all over. No pompoms, no fluffy ears. Just a groom that makes him look like a normal poodle - not a circus freak. When I got there to pick him up, I couldn't believe the dog that came out was my dog! His body was shorter than what I had requested, his head hadn't been shortened at all and looked way too big for his body. His head was groomed like a Bichon! It was awful. He also had a pompom on his tail. I don't know what instructions the groomer was looking at, but it wasn't what I gave. We were in a hurry to get out of town that day, so we just had to accept it. Once we got to our destination, I pulled out a set of clippers and shaved the pompom off and shortened his face as best I could. He looked 10 times better, but it's still not what I wanted. It's ridiculous that I had to groom my dog after paying $44 for Petsmart to do it.

            Pros: Usually decent grooming

            Cons: Groomer did NOT follow instructions!

            Message from PetSmart

            PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Houston PetSmart today!

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