Alegria's Brides

★★★★★
  • 120 Miracle Mile

    Coral Gables, FL 33134

    Map & Directions
  • 305-448-0699

About Alegria's Brides

Hours
Sun 11am-5pm, Mon-Wed 10am-6pm, Thu 10am-7pm, Fri 10am-4pm

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My first impression was good before they got all the money from me for my 8 bridesmaids dresses. They were very helpful to the point of emailing me back and forth and the communication was very good. The Salesperson was very helpful and pleasant, and I enjoyed working with him.
The tables turned when I paid off and had to ship the last 3 of the dresses as I could not pick them up at the store. They told me that it would be $10 each to ship each dress. I was expecting to get three boxes/packages. I was disappointed to see that all three dresses were STUFFED into one box with no protective covering for the dresses. The box could barely hold one of them, let alone three. I expected the sales associate to be a little more considerate, when I expressed my dissatisfaction, considering the relationship we had, but instead he insisted on telling me that I do not know their policy because I am not from the states. And that if I wanted to know if it will come in three separate boxes, I should have asked. This is the COMPANY'S policy not standard shipping policy, and he had a right to explain to me that it will not come in three boxes but I still have to pay for 3 shipping charges. It is that simple.
I am a drop shipper as well, and I have drop shipped multiple packages at a time using one shipping cost, and if i had known that Alegrias was going to take advantage of me and charge me three shipping charges for one package, I would have gotten someone to do it for me.

And to top all this off instead of trying to turn around the situation, he tells me that I can go ahead and write a bad review, because it will not matter to him! He does not feel guilty and he basically does not care. I have seen other reviews similar to mine on this company,where they are nice to you up until the point that you are fully paid off on your purchase. So use at your own risk.

2
★★☆☆☆

My first impression was good before they got all the money from me for my 8 bridesmaids dresses. They were very helpful to the point of emailing me back and forth and the communication was very good. The Salesperson was very helpful and pleasant, and I enjoyed working with him.
The tables turned when I paid off and had to ship the last 3 of the dresses as I could not pick them up at the store. They told me that it would be $10 each to ship each dress. I was expecting to get three boxes/packages. I was disappointed to see that all three dresses were STUFFED into one box with no protective covering for the dresses. The box could barely hold one of them, let alone three. I expected the sales associate to be a little more considerate, when I expressed my dissatisfaction, considering the relationship we had, but instead he insisted on telling me that I do not know their policy because I am not from the states. And that if I wanted to know if it will come in three separate boxes, I should have asked. This is the COMPANY'S policy not standard shipping policy, and he had a right to explain to me that it will not come in three boxes but I still have to pay for 3 shipping charges. It is that simple.
I am a drop shipper as well, and I have drop shipped multiple packages at a time using one shipping cost, and if i had known that Alegrias was going to take advantage of me and charge me three shipping charges for one package, I would have gotten someone to do it for me.

And to top all this off instead of trying to turn around the situation, he tells me that I can go ahead and write a bad review, because it will not matter to him! He does not feel guilty and he basically does not care. I have seen other reviews similar to mine on this company,where they are nice to you up until the point that you are fully paid off on your purchase. So use at your own risk.

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Hello iam bride from brasil i loved alegrias brides specially the service. The girl who helped me her name is gigi was the best service i had she made my experience amazing, i was alone shopping for my dress and she made me feel like i was

3
★★★★★

Hello iam bride from brasil i loved alegrias brides specially the service. The girl who helped me her name is gigi was the best service i had she made my experience amazing, i was alone shopping for my dress and she made me feel like i was

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While the customer service may be great here, the alterations team is HORRIBLE! They butchered my dress. I had to pay an additional $250 in alterations at another salon who was gracious enough to fix my dress. The alterations team was

3
★★★★★

While the customer service may be great here, the alterations team is HORRIBLE! They butchered my dress. I had to pay an additional $250 in alterations at another salon who was gracious enough to fix my dress. The alterations team was

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I absolutely love Alegria's Brides ! My sister bought her dress there 16 years ago and a couple of my cousins have bought theirs there too, so naturally I went there to get mine. The staff was amazing and so sweet! I tried on so many

3
★★★★★

I absolutely love Alegria's Brides ! My sister bought her dress there 16 years ago and a couple of my cousins have bought theirs there too, so naturally I went there to get mine. The staff was amazing and so sweet! I tried on so many

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The ladies who work there tried on 1 dress on me and because I was emotional (it was my first wedding dress try-on ever...duh), bullied me into buying it. They made an invoice and after started asking how I was paying. The rest is a blur.

3
★★★★★

The ladies who work there tried on 1 dress on me and because I was emotional (it was my first wedding dress try-on ever...duh), bullied me into buying it. They made an invoice and after started asking how I was paying. The rest is a blur.

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I'm a very demanding person and before buying any dress I took the time to visit every single store on Miracle Mile. And I most definitely say, that I would have saved lots of time if I would have went to Alegria's Brides first. It has a great personal attention, they really take the time to help you find the perfect dress. And like I said I'm very demanding and wanted the perfect dress, so I tried on at least 7 dresses, and they showed no sign of impatience, it is just a great store, with a great well trained personnel, they are the best at what they do. Absolutely recommend it! Best attention, great dresses, and I found my perfect dress!

5
★★★★★

I'm a very demanding person and before buying any dress I took the time to visit every single store on Miracle Mile. And I most definitely say, that I would have saved lots of time if I would have went to Alegria's Brides first. It has a great personal attention, they really take the time to help you find the perfect dress. And like I said I'm very demanding and wanted the perfect dress, so I tried on at least 7 dresses, and they showed no sign of impatience, it is just a great store, with a great well trained personnel, they are the best at what they do. Absolutely recommend it! Best attention, great dresses, and I found my perfect dress!

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After spending all day up and down Miracle Mile, looking for wedding dresses with my daughter, with no success, we entered Alegria's. We were pleasantly surprised. Their selection is very tasteful and up to date. The people working there were very professional (not like some of the other stores on that street!) and were willing to work with me and my budget. I was very happy with the way they treated me and my daughter loved the dress she chose.

5
★★★★★

After spending all day up and down Miracle Mile, looking for wedding dresses with my daughter, with no success, we entered Alegria's. We were pleasantly surprised. Their selection is very tasteful and up to date. The people working there were very professional (not like some of the other stores on that street!) and were willing to work with me and my budget. I was very happy with the way they treated me and my daughter loved the dress she chose.

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1 out of 1 people found this review helpful.

.

I was out with my bridesmaids looking for their dresses. A lady named Sandra was helping us and asked me when my wedding was and I said November 14th. She said, "its really late, you need to buy something now". Did not like the pressure. After selecting some dresses, another lady came to help us (cant remember her name, but wore glasses and dressed in black) and led us to a fitting room. One of my bridesmaid's is around a size 14 and big breasted. This lady humiliated her in front of us by saying that she would rip the dress if she would try it on. I took the dress to verify and it certainly seemed large enough. I asked her to clarify what she said. She insisted that it would not fit as it would not go through her body. After being completely humiliated in front of us, my bridesmaid put it on (at my request) and guess what... it fit fine. She stopped trying on dresses and insisted my other bridesmaid (skinny) try hers on. I was so upset, I let it happen but after 1-2 dresses I asked her to put on her clothes and we walked out of the store. When we walked out, my bridesmaid burst into tears out of the humiliation she had experienced. We will NEVER go back.

0
★☆☆☆☆

I was out with my bridesmaids looking for their dresses. A lady named Sandra was helping us and asked me when my wedding was and I said November 14th. She said, "its really late, you need to buy something now". Did not like the pressure. After selecting some dresses, another lady came to help us (cant remember her name, but wore glasses and dressed in black) and led us to a fitting room. One of my bridesmaid's is around a size 14 and big breasted. This lady humiliated her in front of us by saying that she would rip the dress if she would try it on. I took the dress to verify and it certainly seemed large enough. I asked her to clarify what she said. She insisted that it would not fit as it would not go through her body. After being completely humiliated in front of us, my bridesmaid put it on (at my request) and guess what... it fit fine. She stopped trying on dresses and insisted my other bridesmaid (skinny) try hers on. I was so upset, I let it happen but after 1-2 dresses I asked her to put on her clothes and we walked out of the store. When we walked out, my bridesmaid burst into tears out of the humiliation she had experienced. We will NEVER go back.

Pros: central location among many bridal stores

Cons: humiliating service

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After bridal dress shopping at several locations, a friend recommended Alegria's. Since it was on Miracle Mile, I was first hesitant thinking it may be too expensive as I had a $1000 budget or a sense I may feel out of place. On the contrary! The staff was incredible from the moment I entered! They were extremely attentive to what I was looking for in my price range. I actually bought the first dress I tried on... and any bride who has shopped for a dress knows that is almost impossible. But I can honestly say they made my experience a memorable one. I would definitely recommend them.

2
★★★★★

After bridal dress shopping at several locations, a friend recommended Alegria's. Since it was on Miracle Mile, I was first hesitant thinking it may be too expensive as I had a $1000 budget or a sense I may feel out of place. On the contrary! The staff was incredible from the moment I entered! They were extremely attentive to what I was looking for in my price range. I actually bought the first dress I tried on... and any bride who has shopped for a dress knows that is almost impossible. But I can honestly say they made my experience a memorable one. I would definitely recommend them.

Pros: Great personal attention, professional

Cons: None

 

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