Valley Appliances

★★★★☆

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Do not under any circumstances get your appliances from any of the Valley Appliance stores. The owners, Tim Tyrka and his relatives Pete, Steve, Marty, will not respond to your emails when something goes wrong. They won't come to the

3
★★★★★

Do not under any circumstances get your appliances from any of the Valley Appliance stores. The owners, Tim Tyrka and his relatives Pete, Steve, Marty, will not respond to your emails when something goes wrong. They won't come to the

.

I had an agreement with this awful company for Frigidaire washing machine FTF2140FE for $540 including shipping. Pretty good deal, huh? After waiting nearly a week to receive an invoice, I end up getting an invoice for $575 for

3
★★★★★

I had an agreement with this awful company for Frigidaire washing machine FTF2140FE for $540 including shipping. Pretty good deal, huh? After waiting nearly a week to receive an invoice, I end up getting an invoice for $575 for

.

Horrible Service!! Have reported them to the BBB. Bought appliance pkg from Tim. Had to deal directly with appliance makers because my wife and I have been told serveral times by 2 different employees that they don't build the merchandise they just sell it. Contacted Thermador directly and they took care of my oven problem thru another company. Greg is the "service manager" and he had our ice maker there for 6 weeks and again had to get mfg involved to get repaired. After picking it up at the Decatur location and bringing it home he had left a part off of it!! He refused to bring it to my home. Asked over and over to speak to owner who evidently hides behind employees. Was called a "moron" by the receptionist...evidently customer service isn't honored here. Again spend your money where you can get service after the sale!

0
★☆☆☆☆

Horrible Service!! Have reported them to the BBB. Bought appliance pkg from Tim. Had to deal directly with appliance makers because my wife and I have been told serveral times by 2 different employees that they don't build the merchandise they just sell it. Contacted Thermador directly and they took care of my oven problem thru another company. Greg is the "service manager" and he had our ice maker there for 6 weeks and again had to get mfg involved to get repaired. After picking it up at the Decatur location and bringing it home he had left a part off of it!! He refused to bring it to my home. Asked over and over to speak to owner who evidently hides behind employees. Was called a "moron" by the receptionist...evidently customer service isn't honored here. Again spend your money where you can get service after the sale!

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We purchased a 48" DCS freestanding stove from Valley Appliances, and got a great deal, several thousand under retail. They didn't haggle a lot, just gave a great price from the start. Delivery was slow, but over all it was worth the wait.

4
★★★★☆

We purchased a 48" DCS freestanding stove from Valley Appliances, and got a great deal, several thousand under retail. They didn't haggle a lot, just gave a great price from the start. Delivery was slow, but over all it was worth the wait.

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