Miracle Method Of Charlotte

★★☆☆☆

About Miracle Method Of Charlotte

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I got my clawtub refinished in 2008 after they finished the job they left little fuzzes from the rag, called them and charlie said he will fix it and never heard from them..so i decided it was not too bad and i left it alone...well now i have a chip in the finish and was told i have a 5 yr warranty so called back .....no reponse....had my husband called and talked with charlie they said they will come out and fix it .....still no one!!! very frustrated with their service!!!!!!!!!!!

1
★☆☆☆☆

I got my clawtub refinished in 2008 after they finished the job they left little fuzzes from the rag, called them and charlie said he will fix it and never heard from them..so i decided it was not too bad and i left it alone...well now i have a chip in the finish and was told i have a 5 yr warranty so called back .....no reponse....had my husband called and talked with charlie they said they will come out and fix it .....still no one!!! very frustrated with their service!!!!!!!!!!!

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The Charlie's were fast in coming out to provide us with an estimate, and fast to come out to do the job. The tech that came out was in a hurry to finish the job so that he could make it to Daytona - and shower and tub show the result of a slap dash job. Charlie Sr. promises that he personally stands behind the companies service - and right now that's all he's doing, standing there - but not doing a thing to repair the shoddy work. There are places where the finish is sagging, there are tiny needle holes where the finish did not cover and there are several spots where there were obvious drips that they attempted to buff out. I've called 4 times now and have been promised that Charlie Sr. would come out and "make it right". He's never returned - all talk, and so far, no action. The tub and shower look bad enough that we will probably end up replacing them any way.

1
★☆☆☆☆

The Charlie's were fast in coming out to provide us with an estimate, and fast to come out to do the job. The tech that came out was in a hurry to finish the job so that he could make it to Daytona - and shower and tub show the result of a slap dash job. Charlie Sr. promises that he personally stands behind the companies service - and right now that's all he's doing, standing there - but not doing a thing to repair the shoddy work. There are places where the finish is sagging, there are tiny needle holes where the finish did not cover and there are several spots where there were obvious drips that they attempted to buff out. I've called 4 times now and have been promised that Charlie Sr. would come out and "make it right". He's never returned - all talk, and so far, no action. The tub and shower look bad enough that we will probably end up replacing them any way.

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The Charlies came and resurfaced our tub surround a few weeks ago. We thought we were going to have to replace the whole thing. They resurfaced it and it looks like new with a much studier bottom!

They were there on time, completed the job quickly and came back the next day to inspect the work and do some last little clean-up.

Awesome job!

5
★★★★★

The Charlies came and resurfaced our tub surround a few weeks ago. We thought we were going to have to replace the whole thing. They resurfaced it and it looks like new with a much studier bottom!

They were there on time, completed the job quickly and came back the next day to inspect the work and do some last little clean-up.

Awesome job!

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