Rainbow Chrysler Dodge Jeep

★★★★★
  • 301 River Highlands Blvd

    Covington, LA 70433

    Map & Directions
  • 985-892-9165

About Rainbow Chrysler Dodge Jeep

Hours
9:00 AM - 8:00 PM Mon-Fri 9:00 AM - 7:00 PM Saturday
4.75 8
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I have been a customer of Rainbow since 1985 and have never had problems. Being a single female it was nice to find a dealership that does not take advantage of women. If you had a bad experience, there is more going on than you are

3
★★★★★

I have been a customer of Rainbow since 1985 and have never had problems. Being a single female it was nice to find a dealership that does not take advantage of women. If you had a bad experience, there is more going on than you are

.

I just bought a new charger and the experience I had a Rainbow Chrysler Dodge was the bext experience I have ver had. They did not pressure me and went out of there way to find the car that I wanted, they even sent a porter to Mississippi

3
★★★★★

I just bought a new charger and the experience I had a Rainbow Chrysler Dodge was the bext experience I have ver had. They did not pressure me and went out of there way to find the car that I wanted, they even sent a porter to Mississippi

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While i cant speak to Richard M's comments below (although I will say it seems a bit over the top and far-fetched... with all caps and the threat of class action being a special touch), I did purchase a new Dodge Ram 1500 in 2009 from

3
★★★★★

While i cant speak to Richard M's comments below (although I will say it seems a bit over the top and far-fetched... with all caps and the threat of class action being a special touch), I did purchase a new Dodge Ram 1500 in 2009 from

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I have bought several cars from Rainbow CDJ and so has my husband. We have always been 100% satisfied with our buying experience.This satisfaction continues with their customer service and maintainence department. I drive from the

3
★★★★★

I have bought several cars from Rainbow CDJ and so has my husband. We have always been 100% satisfied with our buying experience.This satisfaction continues with their customer service and maintainence department. I drive from the

.

Has to be the BEST dealership I've ever dealt with. I have bought several cars from this dealership and intend to buy any subsequent vehicles from this dealership. The service department here is the only one I use for all of my general

3
★★★★★

Has to be the BEST dealership I've ever dealt with. I have bought several cars from this dealership and intend to buy any subsequent vehicles from this dealership. The service department here is the only one I use for all of my general

.

I PURCHASED A 2012 DODGE RAM 1500 TRUCK FROM RAINBOW. IT HAS BEEN MY WORST BUYING EXPERIENCE I HAVE EVER HAD. I WAS PROMISED A FACTORY CRUISE FROM CHRYSLER AND RAINBOW. CHRYSLER, AFTER THE SALE LEFT RAINBOW WITH WHAT THEY PROMISED AND

3
★★★★★

I PURCHASED A 2012 DODGE RAM 1500 TRUCK FROM RAINBOW. IT HAS BEEN MY WORST BUYING EXPERIENCE I HAVE EVER HAD. I WAS PROMISED A FACTORY CRUISE FROM CHRYSLER AND RAINBOW. CHRYSLER, AFTER THE SALE LEFT RAINBOW WITH WHAT THEY PROMISED AND

.

In all my years of doing business with various auto dealerships this by far the WORSE service I have ever received!

We purchased a used vehicle for my son who is in college from them some months back...no problems.
I brought my own car to them due to transmission problems and actually had no problems with the car.

Approximately 3 -4 weeks after the transmission issue, I brought my vehicle in for repair because the car was overheating. Upon picking it up my car with my husband, who was in a different vehicle, my husband motioned for me to roll down my window. He told me to take at look at the rear side of the car. The car had been smashed in on the driver's side rear panel. We immediately asked the service manager to step outside and see the car. He indicated that his auto body man was not there that day (Saturday) and he asked us to return the following Monday, which we did.

The long and short of this is they refused to repair the damage that occured while the vehicle was in their care. They stated the following reasons:
1. They aren't set up to separte vehicles from the public and therefore can't protect vehicles in their care or in their parking lot. They also stated it is no different than if I had parked my vehicle in a Wal-Mart parking lot, although they parked my vehicle in their parking lot.
2. They have a sign hanging up stating that they aren't responsible for damage to cars left in their care.
3. My car is an older model (2003)...had it been like new they would have considered repairing the damage.
4. They were nice to my husband when he was fussing with them about the damage.
5. That's why I have insurance. (Why should I pay the deductible?) That's what they have insurance for.

I called the dealership back today and asked for the General Manager and the Sales Manager who identified himself as the Genreal Manager then actually tried to sell me a car for at least 10 mins!

I will NEVER DO BUSINESS with this company again and I do not recommend anyone doing business with them. After all, according to them, they are not responsible for vehicles left in their care.

0
★☆☆☆☆

In all my years of doing business with various auto dealerships this by far the WORSE service I have ever received!

We purchased a used vehicle for my son who is in college from them some months back...no problems.
I brought my own car to them due to transmission problems and actually had no problems with the car.

Approximately 3 -4 weeks after the transmission issue, I brought my vehicle in for repair because the car was overheating. Upon picking it up my car with my husband, who was in a different vehicle, my husband motioned for me to roll down my window. He told me to take at look at the rear side of the car. The car had been smashed in on the driver's side rear panel. We immediately asked the service manager to step outside and see the car. He indicated that his auto body man was not there that day (Saturday) and he asked us to return the following Monday, which we did.

The long and short of this is they refused to repair the damage that occured while the vehicle was in their care. They stated the following reasons:
1. They aren't set up to separte vehicles from the public and therefore can't protect vehicles in their care or in their parking lot. They also stated it is no different than if I had parked my vehicle in a Wal-Mart parking lot, although they parked my vehicle in their parking lot.
2. They have a sign hanging up stating that they aren't responsible for damage to cars left in their care.
3. My car is an older model (2003)...had it been like new they would have considered repairing the damage.
4. They were nice to my husband when he was fussing with them about the damage.
5. That's why I have insurance. (Why should I pay the deductible?) That's what they have insurance for.

I called the dealership back today and asked for the General Manager and the Sales Manager who identified himself as the Genreal Manager then actually tried to sell me a car for at least 10 mins!

I will NEVER DO BUSINESS with this company again and I do not recommend anyone doing business with them. After all, according to them, they are not responsible for vehicles left in their care.

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Do not bring your vehicle into Rainbow Chrysler. They are horrible. Did more damage to my vehicle than it went in with.

0
★☆☆☆☆

Do not bring your vehicle into Rainbow Chrysler. They are horrible. Did more damage to my vehicle than it went in with.

Pros: Tells you "they are working on it"

Cons: They damage more than they fix. Lies Lies Lies to customers!!

 

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