Wilmington Tea Room

★★☆☆☆
  • 224 S Water St

    Wilmington, NC 28401

    Map & Directions
  • 910-343-1832

About Wilmington Tea Room

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2.0 1
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There is not a low enough score to rate this place! I am IRRATE as of right now. My close friends and I have planned to have a nice luncheon for our friend, who is to be married end of this month. We thought it would be nice to enjoy time together there celebrating her engagement. BOY WERE WE WRONG!!! From the moment we entered the a dark curly haired woman greeted us with nothing but PURE attitude. I have never seen such behavior. Rushing us to get our group of 10 ppl there & start our lunch orders. (knowing with a group of 10 not everyone is going to arrive at the same times) I think that should be knowledge that every restaurant could understand. Especially with this location being downtown wilmington with no specialized parking place for the restaurant. The woman proceded to continue with her bad customer service skills. We decided to continue and/or try to make a nice day for our friend and attempt to have a nice time. Once we finished our soup & chicken salad sandwich. She approached our table saying she would go ahead and print our bill and asked us to leave??? The problem here is the only one who is acting out of order, was HER. I don't feel like we were causing a scene by any means. This is not the way to conduct a business. Living in Wilmington, NC you will learn with it being a small town, WORD of Mouth, takes a business far. What this lady does not realize that she had a group of 10 highly professionals sitting at her table. One being, myself as an Event Planner. As long as that lady is working there , I will make sure not any one of my clients hold any type of event in this venue. Even to grab a cup of tea.

2
★★☆☆☆

There is not a low enough score to rate this place! I am IRRATE as of right now. My close friends and I have planned to have a nice luncheon for our friend, who is to be married end of this month. We thought it would be nice to enjoy time together there celebrating her engagement. BOY WERE WE WRONG!!! From the moment we entered the a dark curly haired woman greeted us with nothing but PURE attitude. I have never seen such behavior. Rushing us to get our group of 10 ppl there & start our lunch orders. (knowing with a group of 10 not everyone is going to arrive at the same times) I think that should be knowledge that every restaurant could understand. Especially with this location being downtown wilmington with no specialized parking place for the restaurant. The woman proceded to continue with her bad customer service skills. We decided to continue and/or try to make a nice day for our friend and attempt to have a nice time. Once we finished our soup & chicken salad sandwich. She approached our table saying she would go ahead and print our bill and asked us to leave??? The problem here is the only one who is acting out of order, was HER. I don't feel like we were causing a scene by any means. This is not the way to conduct a business. Living in Wilmington, NC you will learn with it being a small town, WORD of Mouth, takes a business far. What this lady does not realize that she had a group of 10 highly professionals sitting at her table. One being, myself as an Event Planner. As long as that lady is working there , I will make sure not any one of my clients hold any type of event in this venue. Even to grab a cup of tea.

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