Movie Mars INC

★★★☆☆
  • 270 Unionville Indian Trl Rd W

    Indian Trail, NC 28079

    Map & Directions
  • 704-821-3654

About Movie Mars INC

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I saved Movie Mars to my shopping favorites since I had an excellent experience with this company. They had the best price on the DVD I wanted. I ordered it on 9/16/10 and received it within just a few days - earlier then I expected. I will go to Movie Mars first for the next DVD I order.

2
★★★★★

I saved Movie Mars to my shopping favorites since I had an excellent experience with this company. They had the best price on the DVD I wanted. I ordered it on 9/16/10 and received it within just a few days - earlier then I expected. I will go to Movie Mars first for the next DVD I order.

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I placed an order for a CD on Sept 22nd 2010. I had compared the prices on amazon, and the price was the lowest available.The CD arrived sooner than advertised, and in excellent condition.
Overall, I am extremely pleased with the shopping experience, and will be shopping from movie Mars for years to come!

2
★★★★★

I placed an order for a CD on Sept 22nd 2010. I had compared the prices on amazon, and the price was the lowest available.The CD arrived sooner than advertised, and in excellent condition.
Overall, I am extremely pleased with the shopping experience, and will be shopping from movie Mars for years to come!

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I placed an order for a DVD and was very pleased with the price and how fast the DVD arrived. I placed my order on September 13, 2010 and had the DVD on my doorstep within a few days. I was also very impressed with the wide selection of movies that they offer. I would recommend Movie Mars Inc., www.moviemars to friends and family any day of the week!

2
★★★★☆

I placed an order for a DVD and was very pleased with the price and how fast the DVD arrived. I placed my order on September 13, 2010 and had the DVD on my doorstep within a few days. I was also very impressed with the wide selection of movies that they offer. I would recommend Movie Mars Inc., www.moviemars to friends and family any day of the week!

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I placed an order on Sept 17 for CD's and received them on Sept 21, it was that quick, this was the second time ordering from wwwmoviemarscom. Just like the first time my items arrived in perfect condition, not to mention at a good price. I highly recommend movie mars.

2
★★★★★

I placed an order on Sept 17 for CD's and received them on Sept 21, it was that quick, this was the second time ordering from wwwmoviemarscom. Just like the first time my items arrived in perfect condition, not to mention at a good price. I highly recommend movie mars.

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I recently (8/14/10) placed an order for several fitness dvd's from moviemarsdotcom. My shipment arrived in a timely manner - in fact, an order I placed with another discount merchant the same day has yet to arrive! Customer service was also easy to reach when as issue arose (new sealed dvd case without a dvd in it - sometimes this happens, not the sellers fault), and they were quick to process a replacement which arrived less than a week later.

I would definitely recommend this vendor - I have purchased from them in the past through Amazon and always received outstanding and timely service, and recently discovered that the prices are even better on their direct website, since shipping is free! I saved a little over $30 on an order of five dvd's, versus purchasing them elsewhere. I've got them bookmarked in my favorites. =)

2
★★★★★

I recently (8/14/10) placed an order for several fitness dvd's from moviemarsdotcom. My shipment arrived in a timely manner - in fact, an order I placed with another discount merchant the same day has yet to arrive! Customer service was also easy to reach when as issue arose (new sealed dvd case without a dvd in it - sometimes this happens, not the sellers fault), and they were quick to process a replacement which arrived less than a week later.

I would definitely recommend this vendor - I have purchased from them in the past through Amazon and always received outstanding and timely service, and recently discovered that the prices are even better on their direct website, since shipping is free! I saved a little over $30 on an order of five dvd's, versus purchasing them elsewhere. I've got them bookmarked in my favorites. =)

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I have ordered from MovieMars either directly or through Amazon. I always have a great experience with them. Recently, I ordered two music dvds and before I new it, it was right at my doorstep. And the best part, shipping was free!!! The Stanley Jordan dvds I ordered are a treasure. For prompt delivery and excellent service, MovieMars is the name! Thank you.
Order # 2343588 - 08/24/2010
Check their website!

2
★★★★★

I have ordered from MovieMars either directly or through Amazon. I always have a great experience with them. Recently, I ordered two music dvds and before I new it, it was right at my doorstep. And the best part, shipping was free!!! The Stanley Jordan dvds I ordered are a treasure. For prompt delivery and excellent service, MovieMars is the name! Thank you.
Order # 2343588 - 08/24/2010
Check their website!

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If I had known Movie Mars has an "F" rating from the Better Business Bureau, I would NEVER have purchased from them. They debited my bank card the day after I placed my order and then claimed they never had. Hence, I could not get a refund!

After waiting all week for the order to process, I then had oodles of trouble trying to cancel the order.

Their claim that they have items in their warehouse is dubious. Some of those really low prices may be for items never in stock. BEWARE! Don't shop here just to save a few bucks. It's not worth it--just plenty of headaches!

0
★☆☆☆☆

If I had known Movie Mars has an "F" rating from the Better Business Bureau, I would NEVER have purchased from them. They debited my bank card the day after I placed my order and then claimed they never had. Hence, I could not get a refund!

After waiting all week for the order to process, I then had oodles of trouble trying to cancel the order.

Their claim that they have items in their warehouse is dubious. Some of those really low prices may be for items never in stock. BEWARE! Don't shop here just to save a few bucks. It's not worth it--just plenty of headaches!

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The item was advertised to be in stock, while in fact it's not. Proposed to wait several days or several weeks for the expedite delivery already paid (?! ). The recent negative responses (see below) are very convincing and in line what I already met: this company just grabs your money and does not worry about the delivery. Beware ! Rip-off. Do not believe those positive responses.

0
★☆☆☆☆

The item was advertised to be in stock, while in fact it's not. Proposed to wait several days or several weeks for the expedite delivery already paid (?! ). The recent negative responses (see below) are very convincing and in line what I already met: this company just grabs your money and does not worry about the delivery. Beware ! Rip-off. Do not believe those positive responses.

Pros: Nothing

Cons: Too much to enumerate - everything.

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Movie mars is such a good company! I have been ordering from them for years! My family LOVES movies and music and I love giving them gifts so I always pick them first when ordering from Amazon. Their prices are ALWAYS the lowest , and shipping is always fast. I have had only one or two lost orders (of MANY orders, thats pretty good) one they refunded because I no longer needed it anyways, and the other they reshipped it I got it a couple days after that! Their customer is always willing to work with me. I just dont understand why everyone is so negative towards them. Changes are the customer messed up somewhere and just cant admit it. Anyways, I am happy to be a repeat customer of theirs and I would highly recomment them to anyone!

2
★★★★★

Movie mars is such a good company! I have been ordering from them for years! My family LOVES movies and music and I love giving them gifts so I always pick them first when ordering from Amazon. Their prices are ALWAYS the lowest , and shipping is always fast. I have had only one or two lost orders (of MANY orders, thats pretty good) one they refunded because I no longer needed it anyways, and the other they reshipped it I got it a couple days after that! Their customer is always willing to work with me. I just dont understand why everyone is so negative towards them. Changes are the customer messed up somewhere and just cant admit it. Anyways, I am happy to be a repeat customer of theirs and I would highly recomment them to anyone!

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Movie mars is a great seller. I place an order with them a few weeks ago and got it so fast. They have excellent feedback on ebay! the order came in a padded envelope and undamaged. I first had to ask about the item i wanted to order and their customer service called me back in less than 15 minutes. I find all the negative reviews interesting because i had a great experience, as did my friends whom i recommended them to!

2
★★★★★

Movie mars is a great seller. I place an order with them a few weeks ago and got it so fast. They have excellent feedback on ebay! the order came in a padded envelope and undamaged. I first had to ask about the item i wanted to order and their customer service called me back in less than 15 minutes. I find all the negative reviews interesting because i had a great experience, as did my friends whom i recommended them to!

Pros: beller seller on ebay!

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MovieMars is a great internet retailer. I've order from them many, many times and the one time I had a problem, they offered a prepaid shipping label to return the broken movie and shipped me a replacement. You can tell they sell alot of stuff by how many listing they got on ebay and all the feedback too so yeah, sometimes crap happens and if your order gets lost in the mail, it's not the company's fault - duh! I called MovieMars customer service and asked them what happens if my DVD gets lost and they said they ship out a new at no charge, they just ask the customer to wait like,20 days first in case it shows up. That seems reasonable to me. I know other people who buy from them and they haven't had any issues either. The ffedback on ebay and amazon are all real, I'm a seller too and I know you can't fake that stuff. The people writing the previous reviews are probably just hard to please and expect everything to be perfect all the time. I called the NC attorney general and they said the company is NOT under investigation.

2
★★★★★

MovieMars is a great internet retailer. I've order from them many, many times and the one time I had a problem, they offered a prepaid shipping label to return the broken movie and shipped me a replacement. You can tell they sell alot of stuff by how many listing they got on ebay and all the feedback too so yeah, sometimes crap happens and if your order gets lost in the mail, it's not the company's fault - duh! I called MovieMars customer service and asked them what happens if my DVD gets lost and they said they ship out a new at no charge, they just ask the customer to wait like,20 days first in case it shows up. That seems reasonable to me. I know other people who buy from them and they haven't had any issues either. The ffedback on ebay and amazon are all real, I'm a seller too and I know you can't fake that stuff. The people writing the previous reviews are probably just hard to please and expect everything to be perfect all the time. I called the NC attorney general and they said the company is NOT under investigation.

Pros: Fast shipping, very fair, great customer service

Cons: none!

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North Carolina based Movie Mars has come a long way from it's inception and we want you to give us another look! We're putting customer service at the forefront. We have unbeatable prices and fast shipping. If there is a problem with your order we will correct it. You can reach us at 1-800-213-8334 between 7 am and 4 pm M-F.

2
★★★★★

North Carolina based Movie Mars has come a long way from it's inception and we want you to give us another look! We're putting customer service at the forefront. We have unbeatable prices and fast shipping. If there is a problem with your order we will correct it. You can reach us at 1-800-213-8334 between 7 am and 4 pm M-F.

Pros: fast shipping, great prices

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I ordered a DVD from these thiefs back in 2007. After not receiving my DVD and a broken promise of reshipment, even after sending 10 emails to their customer service. I never ever got my damn DVD!

Now reading other peoples comments about pirated DVD's being sent directly from China, this is probably possible since Customs on my side would have seized anything thats pirated.

I think they have built up several lifetimes of bad karma credits!

Best advice, Save your money and go to a reputable seller

0
★☆☆☆☆

I ordered a DVD from these thiefs back in 2007. After not receiving my DVD and a broken promise of reshipment, even after sending 10 emails to their customer service. I never ever got my damn DVD!

Now reading other peoples comments about pirated DVD's being sent directly from China, this is probably possible since Customs on my side would have seized anything thats pirated.

I think they have built up several lifetimes of bad karma credits!

Best advice, Save your money and go to a reputable seller

Pros: Take your money

Cons: Never get your product

.

So i ordered like 120$ worth of disney dvds for my daughter, and i was really impressed with myself for saving 60$ by using this company instead of amazon.

after I got an email confirmation I decided to look up the company i just handed money to and became terrified based on the reviews and even went so far as to send amazon a preemptive email for a potential fraud claim.

Not sure if they are slowly improving or what but they actually got my order correct.

based on the clearly exaggerated amazon reviews and the loads of bad ones on here, I will probably not be using them again, but I felt that I had to at least mention that in 1 out of a million orders, it seems they do get it right.

1
★★★☆☆

So i ordered like 120$ worth of disney dvds for my daughter, and i was really impressed with myself for saving 60$ by using this company instead of amazon.

after I got an email confirmation I decided to look up the company i just handed money to and became terrified based on the reviews and even went so far as to send amazon a preemptive email for a potential fraud claim.

Not sure if they are slowly improving or what but they actually got my order correct.

based on the clearly exaggerated amazon reviews and the loads of bad ones on here, I will probably not be using them again, but I felt that I had to at least mention that in 1 out of a million orders, it seems they do get it right.

Pros: delivered on time and product was as specified.

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I ordered an exercise video from them, and they sent me a western video. It took forever to get in touch with them and then when I did they said they'd sent a return shipping label, which I still haven't received. I can't get in touch with them over the phone and so far, not so good.

0
★☆☆☆☆

I ordered an exercise video from them, and they sent me a western video. It took forever to get in touch with them and then when I did they said they'd sent a return shipping label, which I still haven't received. I can't get in touch with them over the phone and so far, not so good.

Pros: none

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My experience is the same as the prior reviewers of this Movie Marss Inc. I would add that Buy should be on your "Do Not Use" list too, because they knew, or should have known that they were supporting a crook.

0
★☆☆☆☆

My experience is the same as the prior reviewers of this Movie Marss Inc. I would add that Buy should be on your "Do Not Use" list too, because they knew, or should have known that they were supporting a crook.

Pros: None

Cons: Took my money, didn't send merchandise

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This company is a front for a Chinese company. Most of their dvds are poor quality pirated copies shipped directly from China. One reason their shipping takes so long is because their warehouse is in China, not the USA. If they do not have something in stock they will tell you that it has shipped, but what they don't say is that they have ordered the product from the Chinese factory and it can takes weeks to get to you. I don't see why Amazon allows them to use their platform to sell their goods, because this gives them an aura of respectability they don't deserve. My advice is spend more money and get the real dvd. You will do yourself a favor.

0
★☆☆☆☆

This company is a front for a Chinese company. Most of their dvds are poor quality pirated copies shipped directly from China. One reason their shipping takes so long is because their warehouse is in China, not the USA. If they do not have something in stock they will tell you that it has shipped, but what they don't say is that they have ordered the product from the Chinese factory and it can takes weeks to get to you. I don't see why Amazon allows them to use their platform to sell their goods, because this gives them an aura of respectability they don't deserve. My advice is spend more money and get the real dvd. You will do yourself a favor.

Pros: Low Cost

Cons: Bad service, slow shipping, poor quality dvds

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I placed an order through Amazon with this company - MovieMars. Although they charged my credit card they never acknowledged my order, no email was ever sent nor did they ever send send order! I have repeatedly tried to communicate with them but they do not reply. If you search the internet you will find many people who are taken advantage of by MovieMars. It appears that their "glowing reviews" on Amazon are fake.

This business should be closed down! Buyer beware!

0
★☆☆☆☆

I placed an order through Amazon with this company - MovieMars. Although they charged my credit card they never acknowledged my order, no email was ever sent nor did they ever send send order! I have repeatedly tried to communicate with them but they do not reply. If you search the internet you will find many people who are taken advantage of by MovieMars. It appears that their "glowing reviews" on Amazon are fake.

This business should be closed down! Buyer beware!

Pros: NONE

Cons: Fraud and Theft

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I ordered a DVD back on April 4th, 2009! They never sent it, I never got it, and I spend my time talking to a machine.
I'm contacting the North Carolina State Attorney General's Office on this one!

0
★☆☆☆☆

I ordered a DVD back on April 4th, 2009! They never sent it, I never got it, and I spend my time talking to a machine.
I'm contacting the North Carolina State Attorney General's Office on this one!

Pros: Lousy! No one calls you back!

Cons: Real cons!

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I will never order from this company again!! Ordered a CD back in December thru amazon, when wasn't received make excuses that it was an inventory problem,and offered to re-ship, it is now April and still have not received have emailed company 3 additional times and they stated they would re-send the item ordered (that was in Feb.) and I still have not received. I phoned the company directly and spoke with a machine,no luck in talking with a real person. I do not recommend anyone use this company!! HORRIBLE!!

0
★☆☆☆☆

I will never order from this company again!! Ordered a CD back in December thru amazon, when wasn't received make excuses that it was an inventory problem,and offered to re-ship, it is now April and still have not received have emailed company 3 additional times and they stated they would re-send the item ordered (that was in Feb.) and I still have not received. I phoned the company directly and spoke with a machine,no luck in talking with a real person. I do not recommend anyone use this company!! HORRIBLE!!

Pros: NONE

Cons: Never received product

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This company does not send products once purchased through ebay or amazon. They will be happy to take your money for the order, feed you false excuses about inventory, tell you its shipped, and soon its 2 months and you have no refund or your order.

0
★☆☆☆☆

This company does not send products once purchased through ebay or amazon. They will be happy to take your money for the order, feed you false excuses about inventory, tell you its shipped, and soon its 2 months and you have no refund or your order.

Pros: None

Cons: Everything

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Ordered a movie for my daughter's birthday. A month later, still no movie & the birthday had come & gone. Tried to call customer service 704-821-3654 but no one EVER answers or returns messages you leave. Tried to contact them via email & the only reply I received was automated. After filing a claim through Amazon about not receiving what I paid for, they finally called me. They said I could not receive a refund until the movie was missing for 30 days & then they could begin the refund process. No apologies or explaination. They did offer to re-ship the movie (even though they could not give me my $ back they could send me out new one? Does that make any sense?). Why would I assume I would receive it this time when they couldn't get it to me the first time? So I guess I have to wait another couple of days to begin the refund process, that should be fun if it ever happens.
DO NOT WASTE YOUR MONEY ORDERING FROM MOVIEMARS!

0
★☆☆☆☆

Ordered a movie for my daughter's birthday. A month later, still no movie & the birthday had come & gone. Tried to call customer service 704-821-3654 but no one EVER answers or returns messages you leave. Tried to contact them via email & the only reply I received was automated. After filing a claim through Amazon about not receiving what I paid for, they finally called me. They said I could not receive a refund until the movie was missing for 30 days & then they could begin the refund process. No apologies or explaination. They did offer to re-ship the movie (even though they could not give me my $ back they could send me out new one? Does that make any sense?). Why would I assume I would receive it this time when they couldn't get it to me the first time? So I guess I have to wait another couple of days to begin the refund process, that should be fun if it ever happens.
DO NOT WASTE YOUR MONEY ORDERING FROM MOVIEMARS!

Pros: Orginal price was good, but doesn't help if you never receive what you paid for.

Cons: Never received the product. Serious issues here.

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Did not ship as promised. Did not respond to email qusetions. Will not talk to you even thought they list a phone number.

0
★☆☆☆☆

Did not ship as promised. Did not respond to email qusetions. Will not talk to you even thought they list a phone number.

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I ordered a movie through Amazon and they sent it but forgot to put my apartment number on it. My Multiple attempts to contact them have been fruitless once they realized it was their mistake. NO PHONE NUMBER ANYWHERE ON WEB.... WHY????
I still have not received my christmas gift for my girl friend. I would not buy from them again. I will not recommend them to any one.

0
★☆☆☆☆

I ordered a movie through Amazon and they sent it but forgot to put my apartment number on it. My Multiple attempts to contact them have been fruitless once they realized it was their mistake. NO PHONE NUMBER ANYWHERE ON WEB.... WHY????
I still have not received my christmas gift for my girl friend. I would not buy from them again. I will not recommend them to any one.

Cons: Worst Customer Service, No phone available to talk to a human.

 

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