Fuddruckers

★★☆☆☆
  • 3149 Silverlake Village Dr

    Pearland, TX 77584

    Map & Directions
  • 713-436-8760

Food

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For Father's Day my father stated he wanted to have a good hamburger and milkshake so I recommended taking him and the family to Fuddrucker's in Pearland, TX. Upon arrival, we found the restaurant in an unclean and disorganized manner - numerous tables vacant but still dirty from previous patrons, trash strewn on floor, the salad bar and condiment containers empty (including ketchup, mustard, and particularly the cheese which Fuddrucker's is famous for). Needless to say, to top the dining experience off our food order for 6 people took approximately 30 minutes to complete and the milkshake my father had wanted was unavailable because the staff told us they were out of milkshakes (at 7pm on a Sunday holiday evening???; very ill prepared). Our food in hand I collected cheese for my food but found it to be cold. I stated this concern to one employee at the serving counter and he simply shrugged his shoulders and said "okay". Feeling as my issue was not going to be addressed I asked for the Manager on duty. I spoke with him, he stated he would rectify the issue within 5 minutes, yet 10-15 minutes later there was still no cheese present and we had concluded our meal. The entire dining experience was less than par and I was upset that I had chosen to subject my father to a dining experience far below the standard that he deserved on a holiday recognizing him. Extremely disappointed!

1
★★☆☆☆

For Father's Day my father stated he wanted to have a good hamburger and milkshake so I recommended taking him and the family to Fuddrucker's in Pearland, TX. Upon arrival, we found the restaurant in an unclean and disorganized manner - numerous tables vacant but still dirty from previous patrons, trash strewn on floor, the salad bar and condiment containers empty (including ketchup, mustard, and particularly the cheese which Fuddrucker's is famous for). Needless to say, to top the dining experience off our food order for 6 people took approximately 30 minutes to complete and the milkshake my father had wanted was unavailable because the staff told us they were out of milkshakes (at 7pm on a Sunday holiday evening???; very ill prepared). Our food in hand I collected cheese for my food but found it to be cold. I stated this concern to one employee at the serving counter and he simply shrugged his shoulders and said "okay". Feeling as my issue was not going to be addressed I asked for the Manager on duty. I spoke with him, he stated he would rectify the issue within 5 minutes, yet 10-15 minutes later there was still no cheese present and we had concluded our meal. The entire dining experience was less than par and I was upset that I had chosen to subject my father to a dining experience far below the standard that he deserved on a holiday recognizing him. Extremely disappointed!

Pros: good variety in menu, hamburgers

Cons: lack of cleanliness, short-staffed, poor committment to customer service

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I can't speak for the previous commenter, but me and my buds went in here after I found this place by my new apartment. The food was good and the atmosphere was relaxing. I had their Southwest burger (half-pound cooked well done) - was probably one of the juiciest burgers I've eaten. Their meat was fresh and the guacamole was nicely tangy - not bland like it is at some restaurants. For a side I had coleslaw (nice and crunchy with not too much mayo in it). I asked the manager and he said that they made everything daily. They even have a decent beer selection. Now, I gotta admit that it took about fifteen or twenty minutes to get the food, but when our buzzer went off our food was right and we didn't have any problems except that they were out of jalape?o cheese, but considering they had regular melted cheddar and jalape?os on the produce bar I managed to mix it myself. This was on a Thursday night just a week or two ago in early March 2008.

2
★★★★☆

I can't speak for the previous commenter, but me and my buds went in here after I found this place by my new apartment. The food was good and the atmosphere was relaxing. I had their Southwest burger (half-pound cooked well done) - was probably one of the juiciest burgers I've eaten. Their meat was fresh and the guacamole was nicely tangy - not bland like it is at some restaurants. For a side I had coleslaw (nice and crunchy with not too much mayo in it). I asked the manager and he said that they made everything daily. They even have a decent beer selection. Now, I gotta admit that it took about fifteen or twenty minutes to get the food, but when our buzzer went off our food was right and we didn't have any problems except that they were out of jalape?o cheese, but considering they had regular melted cheddar and jalape?os on the produce bar I managed to mix it myself. This was on a Thursday night just a week or two ago in early March 2008.

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Well Please BEWARE of this Fuddruckers. My Husband got food poising and got deathly ILL after eating a burger there today. Lucky me and my kids did not get burgers . So think twice before dinning at this place!!!!!! And one more thing every Fuddruckers is dark so you don?t realize your burgers are not cooked?????.

0
★☆☆☆☆

Well Please BEWARE of this Fuddruckers. My Husband got food poising and got deathly ILL after eating a burger there today. Lucky me and my kids did not get burgers . So think twice before dinning at this place!!!!!! And one more thing every Fuddruckers is dark so you don?t realize your burgers are not cooked?????.

Editorial from

Fuddruckers is famous for their juicy, delicious burgers and tasty fresh fries. Families are welcomed to the restaurant by a team of friendly staff me...

 

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