Institute Der Med

★★★★☆
  • 4520 Olde Perimeter Way # 200

    Atlanta, GA 30346

    Map & Directions
  • 770-698-8828

About Institute Der Med

Categories
  • Business Organizations
  • Skin Care Specialists
  • Spas
  • Fraxel

Personal Services

Personal Services
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Institut Dermed are so wonderful, l visited them once and l felt so good about their services. l will recommend them to everybody.

5
★★★★★

Institut Dermed are so wonderful, l visited them once and l felt so good about their services. l will recommend them to everybody.

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I came in here for an eyebrow wax while I was waiting to get my hair done at the salon down the way. I clearly stated that all I wanted was an eyebrow wax. The owner kept telling me about other services and insisting that I pre-pay for packages. First off, I have never received a facial or massage there. Why on earth would I pre-purchase services that I don't even know I need or will like? She was very unprofessional with her persistent nagging about the other services and me purchasing them. Then she used tweezers that she dug out of her purse. If you offer eyebrow waxing you should have the proper tools in the spa. You shouldn't have to fish them out of your purse! After all was said and done she missed a ton of hair on my eyebrows but I said they were fine just to get out of there. I almost missed my hair appointment because this lady was taking her sweet time. They were clearly empty and I knew I was the only person there. Why did it take so long? $18 I paid for the worst eyebrow wax ever. I would rather just give her $18 to shut up next time. I will pass on the eyebrow wax!

0
★☆☆☆☆

I came in here for an eyebrow wax while I was waiting to get my hair done at the salon down the way. I clearly stated that all I wanted was an eyebrow wax. The owner kept telling me about other services and insisting that I pre-pay for packages. First off, I have never received a facial or massage there. Why on earth would I pre-purchase services that I don't even know I need or will like? She was very unprofessional with her persistent nagging about the other services and me purchasing them. Then she used tweezers that she dug out of her purse. If you offer eyebrow waxing you should have the proper tools in the spa. You shouldn't have to fish them out of your purse! After all was said and done she missed a ton of hair on my eyebrows but I said they were fine just to get out of there. I almost missed my hair appointment because this lady was taking her sweet time. They were clearly empty and I knew I was the only person there. Why did it take so long? $18 I paid for the worst eyebrow wax ever. I would rather just give her $18 to shut up next time. I will pass on the eyebrow wax!

Pros: None

Cons: Everything

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I was very unsatisfied with my massage, manicure and pedicure. This was my first time there and it was my Birthday. It started off with the appointment. They scheduled me for a 9 am massage and when I got there 15 minutes early, they weren't even open. In fact they opened 5 minutes late. When my massage finally began, the music was too loud and NOT relaxing at all. She also started the massage with COLD HANDS!! I then had a manicure and pedicure which no one came to walk me to after my massage, I had to find the area for myself. The lady that did my manicure and pedicure was very nice but all her supplies were empty and she was digging stuff out with her fingers! Over all I would never recommend anyone to this spa! They were not professional at all!

0
★☆☆☆☆

I was very unsatisfied with my massage, manicure and pedicure. This was my first time there and it was my Birthday. It started off with the appointment. They scheduled me for a 9 am massage and when I got there 15 minutes early, they weren't even open. In fact they opened 5 minutes late. When my massage finally began, the music was too loud and NOT relaxing at all. She also started the massage with COLD HANDS!! I then had a manicure and pedicure which no one came to walk me to after my massage, I had to find the area for myself. The lady that did my manicure and pedicure was very nice but all her supplies were empty and she was digging stuff out with her fingers! Over all I would never recommend anyone to this spa! They were not professional at all!

Pros: NONE

Cons: BAD SERVICE! NOT RELAXING! Not Professional!

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Great place with tons of services available... I definitely think you should check this place out soon.

2
★★★★★

Great place with tons of services available... I definitely think you should check this place out soon.

.

I phoned this establishment to set up an appointment for a Brazilian bikini wax because I found that they had great prices for this service. First I phoned and left a message, and then had to follow up when they did not call back in an hour. (They did return my call three days later, not realizing that I was the very unsatisfied customer that stormed out of there a few days prior). I made the appointment, and my entire Saturday off revolved around driving up to Sandy Springs for this. Only after I was undressed did the aesthetician inform me that she only performed basic bikini waxing and that the lady who did the Brazilian went home sick earlier that day (thanks for calling). So I decided to get facial waxing (since I was already in SANDY SPRINGS!). When I paid for the service, I expressed my dissatisfaction to the women who were working up front, one of whom happened to be the woman who booked my appointment. She became defensive, saying that what I told her on the phone was that I wanted a bikini wax and that I had the Brazilian before and needed a touch up. Well, I also left a voice mail, which I informed her of when I called, and I still felt that I was very clear on the phone. They did not offer any compensation for my time or inconvenience, and I left there feeling extremely dissatisfied and actually appalled at their response to my complaint. I do not recommend this establishment to anyone interested inwaxing or proper customer service.

0
★☆☆☆☆

I phoned this establishment to set up an appointment for a Brazilian bikini wax because I found that they had great prices for this service. First I phoned and left a message, and then had to follow up when they did not call back in an hour. (They did return my call three days later, not realizing that I was the very unsatisfied customer that stormed out of there a few days prior). I made the appointment, and my entire Saturday off revolved around driving up to Sandy Springs for this. Only after I was undressed did the aesthetician inform me that she only performed basic bikini waxing and that the lady who did the Brazilian went home sick earlier that day (thanks for calling). So I decided to get facial waxing (since I was already in SANDY SPRINGS!). When I paid for the service, I expressed my dissatisfaction to the women who were working up front, one of whom happened to be the woman who booked my appointment. She became defensive, saying that what I told her on the phone was that I wanted a bikini wax and that I had the Brazilian before and needed a touch up. Well, I also left a voice mail, which I informed her of when I called, and I still felt that I was very clear on the phone. They did not offer any compensation for my time or inconvenience, and I left there feeling extremely dissatisfied and actually appalled at their response to my complaint. I do not recommend this establishment to anyone interested inwaxing or proper customer service.

Pros: Well trained and polite aesthetician did my facial waxing

Cons: Poor customer service, rude front dest staff

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This is a gem in the Perimeter area. I work near Repose MedSpa and it is so easy to get there after work - it's right by the Perimeter Mall and near SuperTarget. Jeremy gives awesome deep tissue massages and although I have not tried it yet, I'm dying to go in for some facial treatments because their aestheticians seem really professional and knowledgable without being snobby and pretentious. I'm considering having a bridal party there because they will close the spa for us and I can host a special, private event!

2
★★★★★

This is a gem in the Perimeter area. I work near Repose MedSpa and it is so easy to get there after work - it's right by the Perimeter Mall and near SuperTarget. Jeremy gives awesome deep tissue massages and although I have not tried it yet, I'm dying to go in for some facial treatments because their aestheticians seem really professional and knowledgable without being snobby and pretentious. I'm considering having a bridal party there because they will close the spa for us and I can host a special, private event!

.

I am not a stranger when it comes to massage. My wife and I have seen the best and worst when it comes to massage services. We usually seek deep-tissue massages that treat the tightness and soreness that comes with an active outdoor lifestyle (cycling, running, etc.). Unfortunately, a "real" deep-tissue massage is a service that seems to be harder and harder to come by these days.

I see people offer the service, but they really don't perform it to the degree that someone like myself would need. Thus, when I came to this spa, I wasn't quite sure what to expect. I asked for deep-tissue, and that is exactly what I got. It had to have been one of the deepest and most consistent massages I have received in a long time. The therapist's name was Ushi. She is the little European woman with all the muscles - make sure to ask for her. I would recommend getting it earlier in the day; with all the pressure that she applied on me, I can't imagine she would be able to do that all day long.

I didn't try all the services, just the deep-tissue massage. However, I was very impressed with my experience.

2
★★★★★

I am not a stranger when it comes to massage. My wife and I have seen the best and worst when it comes to massage services. We usually seek deep-tissue massages that treat the tightness and soreness that comes with an active outdoor lifestyle (cycling, running, etc.). Unfortunately, a "real" deep-tissue massage is a service that seems to be harder and harder to come by these days.

I see people offer the service, but they really don't perform it to the degree that someone like myself would need. Thus, when I came to this spa, I wasn't quite sure what to expect. I asked for deep-tissue, and that is exactly what I got. It had to have been one of the deepest and most consistent massages I have received in a long time. The therapist's name was Ushi. She is the little European woman with all the muscles - make sure to ask for her. I would recommend getting it earlier in the day; with all the pressure that she applied on me, I can't imagine she would be able to do that all day long.

I didn't try all the services, just the deep-tissue massage. However, I was very impressed with my experience.

Pros: service, clean, relaxing atmophere

Cons: parking, location (upstairs)

.

I visited Repose Medspa with a friend in early August 2006. We had a perfect experience, from the moment we walked in. The lobby is open, well-lit, and very soothing. The people who work there are really friendly, without being meddlesome. Both of us got facials, massages, and manicures/pedicures, and we enjoyed every minute of the experience. Ask for Frances for your facials - she really knows what she is doing. We will definitely go back!

2
★★★★★

I visited Repose Medspa with a friend in early August 2006. We had a perfect experience, from the moment we walked in. The lobby is open, well-lit, and very soothing. The people who work there are really friendly, without being meddlesome. Both of us got facials, massages, and manicures/pedicures, and we enjoyed every minute of the experience. Ask for Frances for your facials - she really knows what she is doing. We will definitely go back!

Pros: Lovely ambience, great staff

Cons: None

 

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