The Other Woman

very helpful, friendly - time savers!

Posted 11/10/09

I use this cleaning service for moveout cleaning in a rental house I own. I used to do the cleaning myself but one time I did not have enough time to do it myself so I called The Other Woman. They did a great job. The place was spotless - the bathroom was clean, the cabinets were clean, everything was wiped down and sparkling. I will never do this cleaning again myself. I will always use The Other Woman. It is worth every penny!!!

Pros: Great Availability

Posted 09/06/09

I am a single Dad of three children. There is not enough time for cleaning between work, school, homework, soccer, band, teachers' meetings, etc. The Other Woman has gives me the freedom to take on what is important to me, as opposed to adding scrubbing the bath to the grueling schedule. I have found the staff helpful, flexible, and just plain good at their job. On more than one occasion I've had them do my laundry because I had gotten behind. Am very grateful for their help! Thanks!

Pros: Flexibility and dependability.

Cons: None so far.

Posted 09/05/09

I am a single guy living in a big house with three dogs that shed constantly. Keeping this place clean became too big a job for me & I hired The Other Woman since I had become dissatisfied with my old cleaning service. The Other Woman representative answered all my questions professionally & courteously.

When the woman came to clean, she was pleasant & had all of her own professional equipment. I work at home & she was (it seemed to me) overly careful not to disturb me while I was working.

In less time than I had imagined, she had completely worked the house over. It sparkled. Besides the normal cleaning chores (& without me requesting it), she had vacuumed & cleaned the stairs leading to the upstairs & had even made the bed - things my old cleaning service never did.

I was delighted with the results, & to top it off, The Other Woman service was less expensive than several others that I had investigated. I don't normally write reviews, but this service was exceptional, & I highly recommend it.

Pros: Extremely attentive to details

Cons: None

Posted 09/02/09

We have been using The Other Woman for Cleaning Services since at least 2001. They are very reliable and they do a great job. They are also very easy to work with if you have questions or requests. They are flexible and honor special requests and schedule needs. We have had just a few different people clean our house over the years so they have great employee retention and their crew is outstanding. My children know our cleaning person by name and look foward to seeing her and thank her for cleaning their rooms! I highly recommend The Other Woman. I very much appreciate all they do for my home. I am a working mom so it allows me more time with my children. That's priceless! Thanks Loy, Tammy, Stephanie and the crew!

Pros: Thorough and Reliable, Great to Work With

Posted 09/01/09

I recently started using The Other Woman on a bi-weekly basis, and I am SUPER happy with the service. I have the same person come each time, so I don't need to make a list of what needs to be done. I absolutely love coming home from work to find my house shiny clean! I also get a kick out of reminding my kids that "the other woman is coming tomorrow". They think that is so funny, since the employee is actually a man, not a woman.

Pros: Super Service

Posted 09/01/09

A couple weeks ago I found out my aunt was going to come for a visit. It had been an especially busy week at work and I didn't have time to clean the house, wash the sheets and make up the beds in the guest room, and get my other errands completed before she arrived. What could have been a very stressful situation turned out to be wonderful - The Other Woman saved the day! They arrived right on time, and were able to handle all of my requests at the last minute. And I had a terrific, stress-free visit with my aunt. Many thanks to the Other Woman for being there when I needed you most!

Pros: On time, dependable, thorough

Cons: none!

Posted 05/21/08

The Other Woman has been a fantastic help. From doing the laundry to cleaning the house to running errands, they have been a great help. With a house full of kids coming and going it sure makes life that much easier to have responsible and friendly people come and help take care of your home.
The staff are timley, personable and know how to get the job done. I would recommend their services to anyone, whether it be a simple errand or a few days a week house clean.
Thanks to the other woman I can come home and relax!

Posted 08/27/07

The Other Woman has never let me down. Cleaning, laundry, grocery shopping, dry cleaning - their goal is to make peoples' lives easier. I am impressed with the efficiency and "can-do" attitude of the office staff, and responsiveness and enthusiasm of the owner. They do what they say they'll do, and the cleaners are good, friendly and trustworthy. If you're looking for a cleaning service, I highly recommend them.

Pros: quick scheduling, great service

Posted 08/02/07

I recently found myself having company coming last minute, I was frantic at what I could do at such a last minute. I googled house cleaners and came across this wonderful name "The Other Woman". So I gave them a call and they responded quickly, they put me on the schedule the very next day. The cleaning went so well I am going to call them back to set up scheduling. Thanks

Pros: quick response

Posted 07/29/07

I used The Other Woman and it worked out really well. I bought 4 hours worth of time, and they got everything on my list completed. I have now scheduled them for 4 hours every other week. Woo hoo I have my weekends back.

Pros: weekends free again

Posted 07/29/07

The Other Woman cleaned our home three times. We were quoted a price based on the number of hours it was estimated to do the cleaning. The first time was nothing spectacular but they were very nice to deal with and I was encouraged to give them another try. I had left a note with some specific requests that weren't done but I figured it was something that would be resolved the next time they came.

The second time they came, I came home during lunch to meet the ladies but found they had already left. This concerned me because we had paid for six hours of cleaning (two girls for three hours) and I arrived two hours after they started. When I called the office, I was told that three girls cleaned for two hours. They still did not do the one thing I had specifically requested but the house looked pretty good so I let it go.

The third time they came, my daughter was home from college and left the house just as the cleaners were coming in. My daughter called me back less than two hours later and I told her not to go back in the house until the cleaners were done and she told me they were already gone. I asked her how many cleaners were there and she said there were two women. When I returned home, I found that the house looked like nobody had been there except for some minimum vacuuming and dusting. This was unacceptable so I called The Other Woman to request my money back. They wanted to come and redo the house but my belief in their credibility was completely gone. They agreed to send me half of the money back and that was that.

The reason I chose to write this negative recommendation is that, when I did receive the check, it was for much less than we agreed and they had the audacity to justify their reasons. I did not enter this situation expecting to be misled that that was the result. I would not trust this company to honor their commitments and I would not recommend them to anyone.

Pros: Friendly

Cons: Not Credible

Posted 06/30/07

This company was recommended by a neighbor. I was told I would have 2 housekeepers for a 3 hour minimum at $30/hour. What I received was one worker who only vaccumed several rooms in my house. My 18 year old daughter was home and observed the lack of cleaning. This is was evident when I arrived home to a house which did not look any cleaner than when I went to work. None of the bedrooms had been picked up. There were still dishes in the sink and piles of misc. items spread out on the dining table. I found many corners with large amounts of dust in them. The floor had not been mopped. I was looking forward to coming home to a clean house and instead found I had paid $90 to come home to a mess and have to clean my own house. Things were so bad I took pictures of what this company considers "cleaning". I called the office to discuss the lack of cleaning and have not yet received a return call. I would not recommend this company to anyone. It is a waste of money.

Pros: Available on short notice

Cons: Misrepresented their services

Posted 06/27/07

I contacted the service for help with errands and cleaning in my home. Everything went great and I would use the service again. WONDERFUL!!!

Pros: Was able to fit me in on a few days notice.

Posted 05/10/07

I initially used the services of The Other Woman on a gift certificate I got for Christmas never intending to use the service again, but they are reasonable and commended for a job well done. I?m now a regular customer and plan to stuff stockings this Christmas with tons of their gift certificates!

Posted 02/01/07

Personalized, quality service is absolutely priceless! The first clean took a little longer than usual, but I love the way my every need was adhered and my input prioritized - once they became accustomed to my home, the cleaning remained superb but flowed a little quicker. The staff is intelligent, attentive and professional and the overall customer service a rare commodity these days - TWO THUMBS UP!

Posted 01/25/07

They do an excellent, thorough job with cleaning. I like that they will do other things too, like running errands. And their staff is always so friendly. I have been using this service for years and would recommend them to anyone.

Pros: reliable

Posted 01/25/07

I?ve an invalid husband and just can?t find time to get everything done. The Other Woman has been doing my cleaning, shopping, dry cleaning and other task for many years?they?re more like an old friend now rather than a service and I don?t know what I?d do without them.

Posted 01/25/07

I would say the cleaning was of average quality, but the price was well above average and the work was surprisingly slow. On the plus side they were prompt, courteous and professional, but the bottom line is that we didn't receive good value for our dollar.

Posted 01/18/07

You guys are incredible! I love your work, and just wanted to let other people know about your great service. I have my own company and family, and don't know how we would get everything done without you. From cleaning, grocery shopping, laundry, and ironing, our household is finally manageable. Thanks for all the excellent cleaning and errands!

Pros: great house cleaning, errands, laundry, ironing, and more

Posted 12/05/06

The Other Woman does it all. It's impossible to find a better service in the Triangle. From cleaning bathrooms to grocery shopping, their performance has been excellent. We feel we can rely on The Other Woman for our housecleaning and errands, and they free up so much of our time. As two busy professionals, we are really thankful that this flexible and efficient service exists. We couldn't do it without you!

Pros: excellent service at very reasonable price

Posted 11/29/06

The Other Woman came and cleaned my house from top to bottom. The bathrooms, kitchen, bedrooms, and floors were spotless. It felt great to come home to a really clean house - baseboards, blinds, and all! I left a prioritized list and it was all done. I really like the personalized service. This unique company was a great find and a real life-saver! Thank you so much!

Pros: great clean, personalized service

Posted 11/29/06

The Other Woman comes to us every Tuesday. They do such a good job. I leave a list of things to do and they do itl. Now, my children keep count. They say we have more " family time" on those Tuesdays. When both parents work, that's really big!

Posted 07/25/06

I have been very pleased with this service. I think the best thing about it is the fact that I can leave a list with each service date and the cleaners work from my list. I can change my list and add or delete items as needed. I also like the idea of "buying time" versus just the normal house clean. I can utilize my time for organization, laundry, re-potting plants, cleaning closets. I'm so glad that the owner came up with this idea. How clever! Try it, you'll like it.

Posted 06/14/06

The cleaning was absoutly great I cant beleive how great my shower looked. It felt great to come home from work to a clean house. I love how I can leave a list of priorities each time they come to clean.

Posted 06/14/06

This cleaning service is low worry and worth the money. They were very responsive to our needs and reliably show up. Highly Recommended.

Lyman

Pros: Reliable

Posted 03/09/06

I could not manage my home without The Other Woman. They are professional, do superior work and appear to treat my home as their own. They address our home with respect. I also appreciate the fact that they are so sensitive to my daughter's allergies and use lint free cleaning cloths and environmentally friendly products. I have utilized their errand running service, however, they routinely clean my home. They have been fabulous to work around our schedules. Try them, they are heaven sent!

Pros: Professional, Thorough

Posted 03/07/06

I love coming home to an exceptionally clean and well-organized home! It makes my day all the better. Also, it gives me more time to do the things I like to do, which doesn't include vacuuming and cleaning the bathrooms all the time. The people are very friendly and well-trained.

Posted 03/07/06

I needed someone to come in and clean my house once every 2 weeks or so.
They told me that it would be $28.00 per hour 3 hour minimum. I prepared a list of things I needed to have done. Household chores that take me 3 hours to complete.
When the woman arrived I went over the list with her and showed her everything I wanted to have done. I then left her a check for $84.00 and went back to work.
When I came home I found that she did very little. She didn't even dust in my Master Bedroom or Living Room. My Kitchen table was still dirty and none of my Bathroom floors had been cleaned. I was extremely disappointed!

Posted 02/24/06

The Other Woman has been a lifesaver for me. I get my house cleaned every other week by the same woman, which I find much better than having a team of cleaners! She's professional, reliable, efficient (cleans my house in two and a half hours), careful with my fragile items and extremely thorough. She even brings her own cleaning supplies. The Other Woman definitely keeps my house in order -- something I just don't have the time to do. I highly recommend this service.

Pros: Same person each week, Use own supplies, Speak English

Posted 05/24/05

This was a wonderful gift. The cleaners came in and went right to work. They needed no directions, bougnt their own supplies. I went to lunch and when I returned, it looked like the cleaning faries had been by. I'm thinking of giving my other friends one of their gift cards!

Pros: Needed no directions, Bought own supplies, could leave them.

Posted 05/22/05

I love the idea that I could leave a list. They were very helpful.

Pros: flexible, spoke english, good prices

Posted 05/10/05

They did more then I expected them to do in the time I bought.
They were very couteous.

Posted 05/09/05

I've posted here before about how bad this service is. I see where the owner of this business had mine deleted has repeatedly put in the remarks herself! Typical.

This service did not do any follow ups nor care about customers satisfaction. Cleaning person was too leisure since their pay is by the hour and not the job.

Cons: No Pros

Posted 01/12/05