Massage Envy - Stonebriar

★★★☆☆
  • 3685 Preston Rd Suite 159

    Frisco, TX 75034

    Map & Directions
  • 972-370-3689

About Massage Envy - Stonebriar

Categories
  • Spas
  • Massage
Details
  • Chair Massages
  • Deep Tissue Massages
  • Pregnancy Massages
  • Sports Massages
  • Swedish Massage
Hours
M-F 8am-10pm, Sa 8am-8pm, Su 10am-6pm
Emails
  • clinic0061@massageenvy.com

Personal Services

Personal Services
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Introductory Prices

Total Body Care

    3.2353 17
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    .

    I've worked at Massage Envys and been a client. Not only is it a great value once you find a therapist or two that fits your needs, but this location is run by one of the nicest, fairest people I've worked for. It's nice to feel good from getting a massage, and also knowing that you're spending your dollars somewhere deserving. Thanks Brendon.

    2
    ★★★★★

    I've worked at Massage Envys and been a client. Not only is it a great value once you find a therapist or two that fits your needs, but this location is run by one of the nicest, fairest people I've worked for. It's nice to feel good from getting a massage, and also knowing that you're spending your dollars somewhere deserving. Thanks Brendon.

    .

    The saying, ""You get what you pay for"" comes to mind... I was very disappointed with my experience at Massage Envy Stonebriar.
    I arrived ON TIME for my appt. and sat in the waiting room for a few minutes until I was taken back. Once I got into the room w/the therapist, she pointed to the clock in the room saying that we were already ""5 minutes into our session"" and that there may not be enough time to have a full body massage and asked if she could just work on my ""upper body"". I said no, that I would prefer a full-body massage even if she had to cut out some areas. She left the room so I could change and I spent the next few minutes thinking about what areas could go without being massaged since there now wasn't enough time.
    After the therapist returned and I tried to relax, she placed ICE COLD hands on my shoulders. Already very much UN-relaxed, I commented that her hands were ""freezing"" as goosebumps spread all over my body (this continued the ENTIRE massage). Her response was that she tried to make them warm but that there was nothing she could do. To make matters worse, she then proceeded to tell me that I was her first client of the day and that her hands are cold for her first client of the day and her first client after lunch. Her exact words were, ""If you are my first client of the day or my first client after lunch, I feel sorry for you"". I could NOT BELIEVE she said this. This was EXTREMELY unprofessional and I could not believe that I had spent money on this massage which was already shaping up to be a generally bad experience. I couldn't wait until the massage was over as I forfeited the idea of having 55 minutes of relaxation.
    I have given both Massage Envy Stonebriar and Massage Envy in general MULTIPLE tries but unfortunately have yet to find a good masseuse.
    Also, I question what kind of establishment would hire people like this to perform services for the public.

    0
    ★☆☆☆☆

    The saying, ""You get what you pay for"" comes to mind... I was very disappointed with my experience at Massage Envy Stonebriar.
    I arrived ON TIME for my appt. and sat in the waiting room for a few minutes until I was taken back. Once I got into the room w/the therapist, she pointed to the clock in the room saying that we were already ""5 minutes into our session"" and that there may not be enough time to have a full body massage and asked if she could just work on my ""upper body"". I said no, that I would prefer a full-body massage even if she had to cut out some areas. She left the room so I could change and I spent the next few minutes thinking about what areas could go without being massaged since there now wasn't enough time.
    After the therapist returned and I tried to relax, she placed ICE COLD hands on my shoulders. Already very much UN-relaxed, I commented that her hands were ""freezing"" as goosebumps spread all over my body (this continued the ENTIRE massage). Her response was that she tried to make them warm but that there was nothing she could do. To make matters worse, she then proceeded to tell me that I was her first client of the day and that her hands are cold for her first client of the day and her first client after lunch. Her exact words were, ""If you are my first client of the day or my first client after lunch, I feel sorry for you"". I could NOT BELIEVE she said this. This was EXTREMELY unprofessional and I could not believe that I had spent money on this massage which was already shaping up to be a generally bad experience. I couldn't wait until the massage was over as I forfeited the idea of having 55 minutes of relaxation.
    I have given both Massage Envy Stonebriar and Massage Envy in general MULTIPLE tries but unfortunately have yet to find a good masseuse.
    Also, I question what kind of establishment would hire people like this to perform services for the public.

    .

    The second I walked into the clinic from the moment I left, my experience was amazing and was sure to schedule my next appointment while checking out. You do not realize what your missing until visiting a Massage Envy therapist who provides more than relaxation.

    I lived in San Diego for years and would enjoy the posh overpriced day spa that provide masseuses rather than the ACTUAL THERAPISTS found at Massage Envy! There is truly a difference and best part is their services cost a fraction of the day spas.

    2
    ★★★★★

    The second I walked into the clinic from the moment I left, my experience was amazing and was sure to schedule my next appointment while checking out. You do not realize what your missing until visiting a Massage Envy therapist who provides more than relaxation.

    I lived in San Diego for years and would enjoy the posh overpriced day spa that provide masseuses rather than the ACTUAL THERAPISTS found at Massage Envy! There is truly a difference and best part is their services cost a fraction of the day spas.

    .

    I just cancelled my membership after a year. There prices are going up and I just didnt feel it was worth it. They have about three top notch massage therapists, and its really difficult to get scheduled with them. While i enjoyed my massage the front desk staff has horrible customer service. If you have a question you are out of luck because if they dont know the answer, they are not going to find one for you.\r
    I also always felt like they were trying to upcharge/ nickel and dime me to death..

    1
    ★★☆☆☆

    I just cancelled my membership after a year. There prices are going up and I just didnt feel it was worth it. They have about three top notch massage therapists, and its really difficult to get scheduled with them. While i enjoyed my massage the front desk staff has horrible customer service. If you have a question you are out of luck because if they dont know the answer, they are not going to find one for you.\r
    I also always felt like they were trying to upcharge/ nickel and dime me to death..

    .

    Been very happy with staff, and everything

    2
    ★★★★★

    Been very happy with staff, and everything

    Pros: Great for deep tissue or sports massage and stretching

    Cons: They are always booked

    .

    Envy is too inconsistent, it's like a box of chocolate, you may get treated nice, or you may not, it depends on the therapist and even the reception. You can see in this and other forums that they just don't know how to treat people. I tried Siena, a new upscale spa down the street and they are much more professional and they have similar prices although they hit you for extras like hot rocks. Try them and see.

    2
    ★★☆☆☆

    Envy is too inconsistent, it's like a box of chocolate, you may get treated nice, or you may not, it depends on the therapist and even the reception. You can see in this and other forums that they just don't know how to treat people. I tried Siena, a new upscale spa down the street and they are much more professional and they have similar prices although they hit you for extras like hot rocks. Try them and see.

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    0 out of 1 people found this review helpful.

    .

    I had one of the most unprofessional massages here. These are inexperienced students who are still wet behind the ears. Don't let the low prices fool you. When all is said and done, you'll spend the same money at a day spa with an experienced therapist.
    What a waste of time and money.

    1
    ★☆☆☆☆

    I had one of the most unprofessional massages here. These are inexperienced students who are still wet behind the ears. Don't let the low prices fool you. When all is said and done, you'll spend the same money at a day spa with an experienced therapist.
    What a waste of time and money.

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    0 out of 1 people found this review helpful.

    .

    I would highly recommend Massage Envy to anyone looking to make massage therapy a life style change.

    I have been a member now for over a year and I can not believe all of the benefits that I have experienced from just getting regular massages. I do not know how I lived with out them before.

    My advice to first time clients is to communicate with the front staff what your looking for in a therapist. Therapists all have their own techniques and specialties.
    Call in advance not the same day. The most popular therapist are booked some times a week or more in advance. (Ladies think about how much in advance you have to schedule with your awesome hair stylist?!) I tried a couple of therapist there before "I found the one." I always have to book in advance to get in with her but it is worth it. The one thing she has taught me is it is important to communicate with her. I never thought that for $49.00 a month I would have my own professional massage therapist.

    The process is just like being at the doctor??s office. Get there early to fill out your patient intake form and to use the restroom. Keep in mind that you have the hour booked with your therapist but 50 minutes is the hands on treatment time. Also note that if you are late it cuts into your hands on massage time.

    I would challenge everyone to try it for six months. You will not believe how much better you feel. You can not beat the prices. If 50 minutes is not enough time try the 90 minute session. That is the one I prefer. There is no hidden cost either with the membership. If you miss one month your session rolls over to the next month. The only extra cost you should budget in is the tip for your therapist. I recommend for an hour you tip $15 to $30 dollars.

    If you are looking for a great deal for the money...hands down Massage Envy can not be beat. Now all of my friends, co-workers and even my husband all go to Massage Envy and we all see the same cute profession blond massage therapist.

    4
    ★★★★☆

    I would highly recommend Massage Envy to anyone looking to make massage therapy a life style change.

    I have been a member now for over a year and I can not believe all of the benefits that I have experienced from just getting regular massages. I do not know how I lived with out them before.

    My advice to first time clients is to communicate with the front staff what your looking for in a therapist. Therapists all have their own techniques and specialties.
    Call in advance not the same day. The most popular therapist are booked some times a week or more in advance. (Ladies think about how much in advance you have to schedule with your awesome hair stylist?!) I tried a couple of therapist there before "I found the one." I always have to book in advance to get in with her but it is worth it. The one thing she has taught me is it is important to communicate with her. I never thought that for $49.00 a month I would have my own professional massage therapist.

    The process is just like being at the doctor??s office. Get there early to fill out your patient intake form and to use the restroom. Keep in mind that you have the hour booked with your therapist but 50 minutes is the hands on treatment time. Also note that if you are late it cuts into your hands on massage time.

    I would challenge everyone to try it for six months. You will not believe how much better you feel. You can not beat the prices. If 50 minutes is not enough time try the 90 minute session. That is the one I prefer. There is no hidden cost either with the membership. If you miss one month your session rolls over to the next month. The only extra cost you should budget in is the tip for your therapist. I recommend for an hour you tip $15 to $30 dollars.

    If you are looking for a great deal for the money...hands down Massage Envy can not be beat. Now all of my friends, co-workers and even my husband all go to Massage Envy and we all see the same cute profession blond massage therapist.

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    2 out of 2 people found this review helpful.

    .

    Very clean facility. I was greated nicely and offered water while I waited which wasnt long at all. My therapist was awesome and the price was good. With the price I will definitely be able to allow myself massages more often. I highly recommend it. Its a great deal.

    5
    ★★★★★

    Very clean facility. I was greated nicely and offered water while I waited which wasnt long at all. My therapist was awesome and the price was good. With the price I will definitely be able to allow myself massages more often. I highly recommend it. Its a great deal.

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    1 out of 1 people found this review helpful.

    .

    My opinion..people are just too picky..I see a lot of regulars and really nice people and really rude people that come and go. I think it is a really good deal on the membership..maybe it does take a couple of therapists to get what you want but thats just how it is if you're real picky. Tell the front desk people on what you're looking for and they'll put you with the right therapists. I've had 4 massages already and they were all wonderful. Each therapist had their own technique and I respect that. I've looked at other spas and massage places and they are highly expensive. I would not go anywhere else to get a massage..Getting to know the people that work there is amazing so you can create a relationship and that makes it easier to check in and check out. Massage Envy is not there to make your massage horrible they try the best they can and if you're not satisfied then that is your problem..I really think this place is one of the best. :)

    2
    ★★★★★

    My opinion..people are just too picky..I see a lot of regulars and really nice people and really rude people that come and go. I think it is a really good deal on the membership..maybe it does take a couple of therapists to get what you want but thats just how it is if you're real picky. Tell the front desk people on what you're looking for and they'll put you with the right therapists. I've had 4 massages already and they were all wonderful. Each therapist had their own technique and I respect that. I've looked at other spas and massage places and they are highly expensive. I would not go anywhere else to get a massage..Getting to know the people that work there is amazing so you can create a relationship and that makes it easier to check in and check out. Massage Envy is not there to make your massage horrible they try the best they can and if you're not satisfied then that is your problem..I really think this place is one of the best. :)

    .

    Had a horrible experience with the staff at check in after scheduling an appointment for specific preferences was treated rudely. One staff member humiliated my companion in front of other clients. This was unacceptable and we had to leave. Please teach your staff what hurtful comments can do.

    0
    ★☆☆☆☆

    Had a horrible experience with the staff at check in after scheduling an appointment for specific preferences was treated rudely. One staff member humiliated my companion in front of other clients. This was unacceptable and we had to leave. Please teach your staff what hurtful comments can do.

    .

    These massage envy places are popping up all over the place like a 7-eleven!\r
    There is a reason that the massage is only $39, the therapists are terrible!\r
    I am more than sure that 95 percent of the clients are one time customers only and the other 5 percent that repeat, just don't know a good massage when they feel one.\r
    Trust me when I say don't waste your money or time, just pay the little extra money and go to a real spa for a massage.

    0
    ★☆☆☆☆

    These massage envy places are popping up all over the place like a 7-eleven!\r
    There is a reason that the massage is only $39, the therapists are terrible!\r
    I am more than sure that 95 percent of the clients are one time customers only and the other 5 percent that repeat, just don't know a good massage when they feel one.\r
    Trust me when I say don't waste your money or time, just pay the little extra money and go to a real spa for a massage.

    Pros: cheap

    Cons: not worth the money

    .

    Excellent service from Massage Envy, reception area staff are very nice and offer drinks/ water while you wait. Massages are 55 minutes in length and a great value for the cost.

    5
    ★★★★★

    Excellent service from Massage Envy, reception area staff are very nice and offer drinks/ water while you wait. Massages are 55 minutes in length and a great value for the cost.

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    3 out of 3 people found this review helpful.

    .

    This spa experience was nothing special. I felt like I was just a number. Their primary focus was trying to sell me a package. The suite are small but beautifully painted in purple. I just experience a run of the mill masssage.

    3
    ★★★☆☆

    This spa experience was nothing special. I felt like I was just a number. Their primary focus was trying to sell me a package. The suite are small but beautifully painted in purple. I just experience a run of the mill masssage.

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    0 out of 1 people found this review helpful.

    .

    I really like the Massage Envy experience. The place has minimal ambiance and a mass market consumer feel to it. BUT, I have to say, that's part of what I like. I don't really want a marble lobby with complimentary champagne. I don't want it to feel like it's some major extravagance, that should be reserved for special occasions. I just want a good, affordable, therapeutic massage on a regular basis. Massage Envy fits the bill. The only watch-out is that not all the massage therapists are great. I tried about 6 of them before I found one that I really, really liked. None of the others were bad, just not top rate. I almost hate to give out her namebecause I don't want her book to be full when I call. But, I'll take that chance. Whitney seems to find all the knots and make them go away. Pure bliss.

    2
    ★★★★☆

    I really like the Massage Envy experience. The place has minimal ambiance and a mass market consumer feel to it. BUT, I have to say, that's part of what I like. I don't really want a marble lobby with complimentary champagne. I don't want it to feel like it's some major extravagance, that should be reserved for special occasions. I just want a good, affordable, therapeutic massage on a regular basis. Massage Envy fits the bill. The only watch-out is that not all the massage therapists are great. I tried about 6 of them before I found one that I really, really liked. None of the others were bad, just not top rate. I almost hate to give out her namebecause I don't want her book to be full when I call. But, I'll take that chance. Whitney seems to find all the knots and make them go away. Pure bliss.

    Pros: Price, hours, availability of appointments without planning ahead

    Cons: Not all therapists are top notch

    .

    Got my one hour massage but it wasn't an hour....it's really only 50 minutes plus ""consult"" time and dressing time. I want a FULL HOUR. Then I get someone just out of massage school. If I wanted someone to just put lotion on me, I would have just asked my wife and saved myself $39.00. Don't go-go somewhere else and get a real massage!

    0
    ★☆☆☆☆

    Got my one hour massage but it wasn't an hour....it's really only 50 minutes plus ""consult"" time and dressing time. I want a FULL HOUR. Then I get someone just out of massage school. If I wanted someone to just put lotion on me, I would have just asked my wife and saved myself $39.00. Don't go-go somewhere else and get a real massage!

    .

    I had a wonderful experience with my massage today at Massage Envy in Frisco. The people were friendly, the therapist was very responsive to my needs, and the price was fantastic at $39. I left a tip too, as I found out that's not part of the price, and there are posters in the clinic that give ""suggested"" tip rates for people that might not be familiar with getting massage...I wasn't!\r
    \r
    They also have a membership that I'll look in to when I feel like I need a massage. Not quite sure how it worked, but it sounds like something worth looking at. I'm definitely relaxed though! :)

    2
    ★★★★★

    I had a wonderful experience with my massage today at Massage Envy in Frisco. The people were friendly, the therapist was very responsive to my needs, and the price was fantastic at $39. I left a tip too, as I found out that's not part of the price, and there are posters in the clinic that give ""suggested"" tip rates for people that might not be familiar with getting massage...I wasn't!\r
    \r
    They also have a membership that I'll look in to when I feel like I need a massage. Not quite sure how it worked, but it sounds like something worth looking at. I'm definitely relaxed though! :)

    Pros: Great price, always open (late on weekdays!), friendly folks

    Cons: It gets somewhat crazy when there are a lot of people in front, but in back it was serene. They do ask to buy a membership, but weren't too pushy.

    Message from Massage Envy - Stonebriar

    Come to your nearby Massage Envy and see why we are the world’s largest provider of massage therapy and the #1 Skin Care provider in the United States. Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Schedule an appointment today and start embracing a better lifestyle.

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