World Gym

★★★☆☆
  • 2103 SW Regional Airport Blvd

    Bentonville, AR 72712

    Map & Directions
  • 479-254-9120

About World Gym

Categories

Sports & Recreation

Sports & Recreation
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Icon Health & Fitness

504 SE J St Bentonville, AR

3.3333 6
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Terrible customer service.

1
★☆☆☆☆

Terrible customer service.

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Poor customer service.

3
★★★★★

Poor customer service.

.

I did not renew my membership after a 2 year contract because the locker rooms smelled and there were always dirty towels lying on the floors and the benches.

The wet area (pool, hot tub, saunas) were also filthy. I used the sauna frequently and have seen the same trash lying in the sauna for days on end.

Low-class member were constantly breaking things without being canceled or the equipment being repaired. Once the men's sauna was closed for over a week because some trash member pissed on the sauna heater. Nothing else was done to police the gym.

A few weeks ago I was enticed to join again by a very cheap monthly rate. Within a few days I regretted the move. After coming in on a Saturday morning (90 minutes) after opening) to use the sauna I discovered that neither the men's or women's sauna was turned on.

After going to the front desk to complain the young man lied to me saying that he had turned the saunas on at 7:30 AM, two hours earlier. Really?!!

It is bad enough to mess up my experience, but lying about it is inexcusable. I wrote the GM explaining what happened and demanded my membership be canceled. He wrote back apologizing and saying he spoke with the corporate office and my membership was taken care of.

When asked for proof he again assured me that the corporate office was handling the membership cancellation.

Today I discovered that this was another lie told by World Gym as the cancellation never happened and my checking account was debited. When I return to town my first stop is to file a small-claims suit and issue press releases.

Don't waste your time with this gym. I am now at Fuse and they changed their rates and are really affordable for the cleanest gym, the best equipment and great service.

1
★☆☆☆☆

I did not renew my membership after a 2 year contract because the locker rooms smelled and there were always dirty towels lying on the floors and the benches.

The wet area (pool, hot tub, saunas) were also filthy. I used the sauna frequently and have seen the same trash lying in the sauna for days on end.

Low-class member were constantly breaking things without being canceled or the equipment being repaired. Once the men's sauna was closed for over a week because some trash member pissed on the sauna heater. Nothing else was done to police the gym.

A few weeks ago I was enticed to join again by a very cheap monthly rate. Within a few days I regretted the move. After coming in on a Saturday morning (90 minutes) after opening) to use the sauna I discovered that neither the men's or women's sauna was turned on.

After going to the front desk to complain the young man lied to me saying that he had turned the saunas on at 7:30 AM, two hours earlier. Really?!!

It is bad enough to mess up my experience, but lying about it is inexcusable. I wrote the GM explaining what happened and demanded my membership be canceled. He wrote back apologizing and saying he spoke with the corporate office and my membership was taken care of.

When asked for proof he again assured me that the corporate office was handling the membership cancellation.

Today I discovered that this was another lie told by World Gym as the cancellation never happened and my checking account was debited. When I return to town my first stop is to file a small-claims suit and issue press releases.

Don't waste your time with this gym. I am now at Fuse and they changed their rates and are really affordable for the cleanest gym, the best equipment and great service.

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.

I did not review my membership after a 2 year contract because the locker rooms smelled and there were always dirty towels lying on the floors and the benches.

The wet area (pool, hot tub, saunas) were also filthy. I used the sauna

3
★★★★★

I did not review my membership after a 2 year contract because the locker rooms smelled and there were always dirty towels lying on the floors and the benches.

The wet area (pool, hot tub, saunas) were also filthy. I used the sauna

.

great gym. they have 4 gyms in the area, and cheap membership rates. i went to fuse, and they tried to charge me $100 a month for my family for one stinkin gym!!! i then went to world gym shortly after, got all the gyms in the u.s., unlimited free tanning and classes for $55!! the staff is very helpful and the trainers are great! i would recommend world gym to anyone new to the area or just wanting to get back in shape.

5
★★★★★

great gym. they have 4 gyms in the area, and cheap membership rates. i went to fuse, and they tried to charge me $100 a month for my family for one stinkin gym!!! i then went to world gym shortly after, got all the gyms in the u.s., unlimited free tanning and classes for $55!! the staff is very helpful and the trainers are great! i would recommend world gym to anyone new to the area or just wanting to get back in shape.

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World Gym NW Arkansas does not care about their members. I hurt my foot in their Hot Tub on an open drain and they canceled my membership three days later with no explanation after I complained about the safety of the gym. The regional manager was very rude on the phone and even hung up on me.
I would recommend to be very cautious if you want a membership at this gym. It seems like they just want your money.
The gym's woman's and men's locker rooms were also nice but dirty and they stunk like mildew. There are hardly ever any towels available and the pool and hot tub are pretty dirty. I was there once and their was a large bloody bandage on the ground next to the pool and the next day it was still there.
Good luck all.

1
★☆☆☆☆

World Gym NW Arkansas does not care about their members. I hurt my foot in their Hot Tub on an open drain and they canceled my membership three days later with no explanation after I complained about the safety of the gym. The regional manager was very rude on the phone and even hung up on me.
I would recommend to be very cautious if you want a membership at this gym. It seems like they just want your money.
The gym's woman's and men's locker rooms were also nice but dirty and they stunk like mildew. There are hardly ever any towels available and the pool and hot tub are pretty dirty. I was there once and their was a large bloody bandage on the ground next to the pool and the next day it was still there.
Good luck all.

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