Transmissions For Less

This location was refered to us by PepBoys on Main St in snellville. My Husband I were very happy with the quality of service that we received. The work also came with a warranty. My Car ran wonderfully. I would definately recommend this locaton.

These guy's are really bad. Jose Costas has no business running a transmission shop. He should be the guy sweeping the floor, & is probably under-qualified for that. I brought my car to them with concerns on how it shifted. After a test drive they advised it needed a transmission overhaul, which I authorized & paid for when it was finished. When I picked the car up there were greasy hand prints on the hood & door, & greasy foot prints on the carpet. Also, the transmission shifted the same as before. They said they'd take a look at it. The next time I picked it up it was worse, so I left it again. I called Jose the next day to discuss & he rudely told me to come get the car because they'd done everything they were going to do. I pleaded that it wasn't fixed & he argued that it worked just like it's supposed to & that I was too picky. When picking the car up for the third & last time I asked Jose about transmission fluid I noticed on my paint & scratches on my front spoiler. These things were very evident to me because I'd just paid for a very expensive paint job shortly before bringing the car for transmission work. Once again he was very rude & verbally abusive. I told him I was disappointed, I have five cars & he could have had all my transmission business. He told me he didn't want my business, that I was delusional. He also added that they don't get transmission fluid on paint & they don't scratch spoilers, & that I needed to leave. So I left & took the car to another transmission shop, who fixed it perfectly for less money. Thankfully I paid Certified Transmission with a credit card, contested the charges & after researching, the credit card company decided in my favor. Certified Transmission does bad work & Jose Costas is a not a nice guy! You will experience nothing but pain & anger if you let them work on your car.

Pros: Polite & helpful up front.

Cons: Rude & abusive after the sale.

I spoke with Hosea {owner} about a transmission upgrade package instillation for a 96 impala SS. The car is possiblly a future collector automobile . Price was not my concern as much as a quility mechanical work. I asked for a detailed list of parts with the bill as documentation of history of the car as mechanical repair records are requested by collectors Hosea agreed to this request. I returned with the car later that day. Hosea could not remember our conversation or find the documentsI left with him listing the upgrade parts. Hosea was talking to a mechanic and the techicanal details raised my concern of how competent the job would be completed . I asked for a invoice of the parts to accompany the bill. Hosea became agitated and said, (You are insulting me if you don't trust me to install the parts}.. My response wasI was willing to pay for the documentation needed to accompany the car. His next response was profane and I was orderded to leave his premesis which I did Immediately.. Never have i been treated so rudely ahd it seems asking for direct proof of the to be installed parts was unacceptable to Hosea Had hosea acted as a business man in declining my request this review would not be written

Pros: Inquiry for special rebuild first met with enthuaiam

Cons: Apparently not willing to properly document parts no matter what the billing price