Express Car Wash

★★★☆☆
  • 900 E Williams St

    Apex, NC 27502

    Map & Directions
  • 919-362-1840

About Express Car Wash

Categories
Hours
Sun 10am-5pm, Mon-Sat 8am-6pm

Automotive

Automotive
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3.0 2
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Great place to get your car washed. Free vac. also goes with the car wash. I really think it is the best machine car wash we have ever gone through.

5
★★★★★

Great place to get your car washed. Free vac. also goes with the car wash. I really think it is the best machine car wash we have ever gone through.

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I previously brought all 3 of my vehicles to this car wash. I had a fastpass for one. Many times the fastpass did not work. Then one day I brought my 2008 vehicle through and it wore the paint off my bumper. I reported it and they denied it could happen. They then said the Owner Carl Murphy would contact me. I did not hear from him. The manager called me and said Carl say it didn't happen here and since I was such a great customer they would buy a thing of touch up paint then buff it but it would not look like new which was the condition before I entered their car wash. It is such a shame that they will not take care of damages they caused. If they had done the right thing and taken care of it I would have still been a customer but now I will go elsewhere. You will also see a similar experience from their other location carolina auto spa with Mr. Murphy not taking care of problems properly.

0
★☆☆☆☆

I previously brought all 3 of my vehicles to this car wash. I had a fastpass for one. Many times the fastpass did not work. Then one day I brought my 2008 vehicle through and it wore the paint off my bumper. I reported it and they denied it could happen. They then said the Owner Carl Murphy would contact me. I did not hear from him. The manager called me and said Carl say it didn't happen here and since I was such a great customer they would buy a thing of touch up paint then buff it but it would not look like new which was the condition before I entered their car wash. It is such a shame that they will not take care of damages they caused. If they had done the right thing and taken care of it I would have still been a customer but now I will go elsewhere. You will also see a similar experience from their other location carolina auto spa with Mr. Murphy not taking care of problems properly.

Cons: Their equipment causes damge and they will not take care of it.

 

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