J & K Plumbing

★★★★★

About J & K Plumbing

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Home Construction & Remodeling

Home Construction & Remodeling
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Septic Solutions

3366 E University Dr McKinney, TX

4.7 10
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Do not use this service! Tell you they will be back to fix problem, dont return phone calls. dont do the work. youneed to try a different plumber.

3
★★★★★

Do not use this service! Tell you they will be back to fix problem, dont return phone calls. dont do the work. youneed to try a different plumber.

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I've had them to my home through American home shield. The master plumber John, nice guy, after he tells you 2 hours worth of his health problems, won't own up to the fact his company performed a tub leakage and lied to American home

3
★★★★★

I've had them to my home through American home shield. The master plumber John, nice guy, after he tells you 2 hours worth of his health problems, won't own up to the fact his company performed a tub leakage and lied to American home

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J&K came to my house today to repair a guest toilet and kitchn faucet. Kathy was extremely friendly setting up the call and even called me 15 minutes ahead of time to let me know Dustin was on his way. Dustin was friendly, professional

3
★★★★★

J&K came to my house today to repair a guest toilet and kitchn faucet. Kathy was extremely friendly setting up the call and even called me 15 minutes ahead of time to let me know Dustin was on his way. Dustin was friendly, professional

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I had to pay over $500 out of my pocket to them to replace a water heater becuase AHS would not cover the cost to bring it up to code. I was left with damage to my wall that now I have to pay out of my pocket to fix because they are

3
★★★★★

I had to pay over $500 out of my pocket to them to replace a water heater becuase AHS would not cover the cost to bring it up to code. I was left with damage to my wall that now I have to pay out of my pocket to fix because they are

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AVIOD THIS COMPANY: They are a big American Home Sheild vendor. They talk big like they know about plumbing but really don't. Ended up having to pay for repairs to shower handle because they "claimed" it was due to abuse. Called the

3
★★★★★

AVIOD THIS COMPANY: They are a big American Home Sheild vendor. They talk big like they know about plumbing but really don't. Ended up having to pay for repairs to shower handle because they "claimed" it was due to abuse. Called the

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First of all, they hardly picking up the phone. They put me on hold for a long time and hang up. Sometimes, they just say good bye and hang up. Also, the technician work is really BAD. They also charge $360 extra for changing the pipe to

3
★★★★★

First of all, they hardly picking up the phone. They put me on hold for a long time and hang up. Sometimes, they just say good bye and hang up. Also, the technician work is really BAD. They also charge $360 extra for changing the pipe to

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I agree with the other individual in regards to customer service. Ms. Kathy is perhaps an older lady who can give a hoot about anything. She shouldn't answer phones. She shouldn't be in Customer Service. It's people like her who give

3
★★★★★

I agree with the other individual in regards to customer service. Ms. Kathy is perhaps an older lady who can give a hoot about anything. She shouldn't answer phones. She shouldn't be in Customer Service. It's people like her who give

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the people may want to ck there stories before writing down there remarks & accusations

1
★★★☆☆

the people may want to ck there stories before writing down there remarks & accusations

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J & K Plumbing was scheduled to do some work at my home. I had an emergency come up and out of courtesy, I called to make them aware of my situation. Instead of offering a rescheduled date, the receptionist rudely chose to ask me why I would schedule a service call between 2pm-6pm when I had something at 4pm. I explained to her that I had an emergency. She then proceeded to tell me that the plumbers get upset about cancellations. I told her that I understood and apologized, but it??s an emergency, not anything I planned.
I am very disappointed with J & K Plumbing costumer service. I called my home insurance and ask them to cancel the service contract with J & K Plumbing. I also asked that this business be removed as an option for any future home repairs.

0
★☆☆☆☆

J & K Plumbing was scheduled to do some work at my home. I had an emergency come up and out of courtesy, I called to make them aware of my situation. Instead of offering a rescheduled date, the receptionist rudely chose to ask me why I would schedule a service call between 2pm-6pm when I had something at 4pm. I explained to her that I had an emergency. She then proceeded to tell me that the plumbers get upset about cancellations. I told her that I understood and apologized, but it??s an emergency, not anything I planned.
I am very disappointed with J & K Plumbing costumer service. I called my home insurance and ask them to cancel the service contract with J & K Plumbing. I also asked that this business be removed as an option for any future home repairs.

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We were buying a house and they were contracted to repair an incorrect installation of a water heater vent through the roof. 2 months later, the water heater failed and they were sent out by our home warranty. J&K's plumber said the heater repair was not covered because the vent was leaky (the vent they were supposed to have repaired 2 months previously) then denied they ever did the original repair even though we had a copy of the receipt that shows the repair on it! PLUS they sprayed flammable foam around the vent when they repaired it! Then said that we must have done that after they repaired the vent!! BEWARE!

0
★☆☆☆☆

We were buying a house and they were contracted to repair an incorrect installation of a water heater vent through the roof. 2 months later, the water heater failed and they were sent out by our home warranty. J&K's plumber said the heater repair was not covered because the vent was leaky (the vent they were supposed to have repaired 2 months previously) then denied they ever did the original repair even though we had a copy of the receipt that shows the repair on it! PLUS they sprayed flammable foam around the vent when they repaired it! Then said that we must have done that after they repaired the vent!! BEWARE!

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