Pristine Auto Spa

★★★★☆
  • 1004 Morrisville Carpenter Rd

    Morrisville, NC 27560

    Map & Directions
  • 919-462-6270

About Pristine Auto Spa

Categories

Automotive

Automotive
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I have been taking my cars to Pristine auto spa for the last 2-3 years and for the last 6 months or so it has been going down hill. I took my car there today and bought the Platnum package well not so. The front of the car still had bugs

3
★★★★★

I have been taking my cars to Pristine auto spa for the last 2-3 years and for the last 6 months or so it has been going down hill. I took my car there today and bought the Platnum package well not so. The front of the car still had bugs

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From out of town but was in the area so stopped by. Totally not worth the price (and it was pricey). Dirty spots still on front bumper and rims. Smudge spots on the window. Tried to speak to management about it but they didn't want to

3
★★★★★

From out of town but was in the area so stopped by. Totally not worth the price (and it was pricey). Dirty spots still on front bumper and rims. Smudge spots on the window. Tried to speak to management about it but they didn't want to

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Pristine Auto Spa ran my BMW with leather seats, electric windows, and idrive through the car wash with the window down. The manager proceeded to tell me "i'm sorry it was a mistake" with no compensation what so ever. After I left the

3
★★★★★

Pristine Auto Spa ran my BMW with leather seats, electric windows, and idrive through the car wash with the window down. The manager proceeded to tell me "i'm sorry it was a mistake" with no compensation what so ever. After I left the

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I tried this place, weary of the reviews posted. I must wholeheartedly disagree. As you pull up, there are damage disclaimers prominently displayed, as there are at other carwashes that I have gone to over the years. The workers here are very polite and knowledgeable. Not only was the lobby comfortable and the bathrooms clean, but they did a great job cleaning my car as well. I will be back at this place! Earned a customer today!

5
★★★★★

I tried this place, weary of the reviews posted. I must wholeheartedly disagree. As you pull up, there are damage disclaimers prominently displayed, as there are at other carwashes that I have gone to over the years. The workers here are very polite and knowledgeable. Not only was the lobby comfortable and the bathrooms clean, but they did a great job cleaning my car as well. I will be back at this place! Earned a customer today!

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For the first time in my life, I had my car detailed at this disreputable business today. Not only is my car still filthy and did they not give me the discount I should have gotten, they damaged the tinting on THREE of my windows and were mean and nasty when I called them on it. If you value your car, stay away from this place.

1
★☆☆☆☆

For the first time in my life, I had my car detailed at this disreputable business today. Not only is my car still filthy and did they not give me the discount I should have gotten, they damaged the tinting on THREE of my windows and were mean and nasty when I called them on it. If you value your car, stay away from this place.

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If you value quality and consideration, RUN!! My car was DAMAGED (steering column hole, white SPOTS ON PAINT, SPOTS ON LEATHER) and no one returned my calls. Manager said to contact owner anD I tried and tried and no one offered to fix or even get back to me. I have no idea what they put on the leather but the spots are slowly fading after MONTHS!! I still have white spots on my paint! Horrible. My friends have had bad experiences here too. NOT WORTH IT!!

1
★☆☆☆☆

If you value quality and consideration, RUN!! My car was DAMAGED (steering column hole, white SPOTS ON PAINT, SPOTS ON LEATHER) and no one returned my calls. Manager said to contact owner anD I tried and tried and no one offered to fix or even get back to me. I have no idea what they put on the leather but the spots are slowly fading after MONTHS!! I still have white spots on my paint! Horrible. My friends have had bad experiences here too. NOT WORTH IT!!

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I just moved to Morrisville and have been looking for a place to get my car cleaned. Of all of the places in the Morrisville/Cary area, this is by far the best. I'm not saying that every time is perfect, but it is far better than its competition. They have a comfortable lobby, nice people, and again, the good quality is pretty consistent. It does take a little longer, but I'd rather wait a little longer for the service that they provide.

2
★★★★☆

I just moved to Morrisville and have been looking for a place to get my car cleaned. Of all of the places in the Morrisville/Cary area, this is by far the best. I'm not saying that every time is perfect, but it is far better than its competition. They have a comfortable lobby, nice people, and again, the good quality is pretty consistent. It does take a little longer, but I'd rather wait a little longer for the service that they provide.

Pros: Comfortable, convenient, good quality

Cons: a little longer than other place

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My husband and I took both of our cars to Pristine Auto Spa right when they opened this Sunday. Husband ordered the bronze wash and I the gold wash (to have the leather interior cleaned). Both cars were quite dirty on the outside and the floor mats because we have been so busy the last few months with our jobs. His car came out first and just looked awful, all of the corners still looked dirty and the bumpers were still spotty looking. The tires were not clean. My car was a disaster. The inside of the windshield was smeared, as were the interior windows. Unfortunately, I didn't notice this until after I pulled away - but one of the screws was missing from the license plate holder. One of the employees absolutely should have called this to my attention. I realize it's not their fault, but they should have had the courtesy to point it out. What if my plate had completely fallen off on my way home? Everyone working there was incredibly flat, not helpful in the least, and both cars look as good as if I had merely rinsed them with the garden hose. This was the last time of several unpleasant visits to Pristine Auto Spa. I strongly suggest people find another place to take their cars.

0
★☆☆☆☆

My husband and I took both of our cars to Pristine Auto Spa right when they opened this Sunday. Husband ordered the bronze wash and I the gold wash (to have the leather interior cleaned). Both cars were quite dirty on the outside and the floor mats because we have been so busy the last few months with our jobs. His car came out first and just looked awful, all of the corners still looked dirty and the bumpers were still spotty looking. The tires were not clean. My car was a disaster. The inside of the windshield was smeared, as were the interior windows. Unfortunately, I didn't notice this until after I pulled away - but one of the screws was missing from the license plate holder. One of the employees absolutely should have called this to my attention. I realize it's not their fault, but they should have had the courtesy to point it out. What if my plate had completely fallen off on my way home? Everyone working there was incredibly flat, not helpful in the least, and both cars look as good as if I had merely rinsed them with the garden hose. This was the last time of several unpleasant visits to Pristine Auto Spa. I strongly suggest people find another place to take their cars.

Pros: Quick service

Cons: No attention to detail, customer service skills

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Firstly, I am kind of person that pays a lot of attention to detail and so if I am paying $28 for a car wash, it better be worth it. I took mini-SUV in for a wash a few weeks back. The service was quick, but clearly the guys who cleaned the car proved that they had no passion for their work. They attempted to clean the insides, and while the cleaned the dust, they left all the lint behind from their towels. The tires were not cleaned properly and the when i asked why the tires were not dressed, I was told that it would cost an addition $3-4. Now for a buck or two more, I can buy a whole bottle of car shine. Long story short, I would say this is just another car wash place and if you are obsessed like me about having a properly cleaned car, this is not the place for you.

1
★★☆☆☆

Firstly, I am kind of person that pays a lot of attention to detail and so if I am paying $28 for a car wash, it better be worth it. I took mini-SUV in for a wash a few weeks back. The service was quick, but clearly the guys who cleaned the car proved that they had no passion for their work. They attempted to clean the insides, and while the cleaned the dust, they left all the lint behind from their towels. The tires were not cleaned properly and the when i asked why the tires were not dressed, I was told that it would cost an addition $3-4. Now for a buck or two more, I can buy a whole bottle of car shine. Long story short, I would say this is just another car wash place and if you are obsessed like me about having a properly cleaned car, this is not the place for you.

Pros: Quick service, nice waiting area

Cons: No attention to detail, charge for every small item

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Decent wash and detailing service .. prices are very reasonable .. staff are very polite .. and the service is very quick too .. left my car, had a quick snack at the mall closeby and the work was done

4
★★★★☆

Decent wash and detailing service .. prices are very reasonable .. staff are very polite .. and the service is very quick too .. left my car, had a quick snack at the mall closeby and the work was done

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My old car had a lot of pet hair. I took it to Pristine for a auto detailing service, and sure enough it was great when I got it back. However, my radio tuner hubcap was missing after the service, they said they could not locate it. I have also taken my car over for express wash once in a while, they usually have quick turn around times.

4
★★★★☆

My old car had a lot of pet hair. I took it to Pristine for a auto detailing service, and sure enough it was great when I got it back. However, my radio tuner hubcap was missing after the service, they said they could not locate it. I have also taken my car over for express wash once in a while, they usually have quick turn around times.

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I have been to Pristine Auto Spa couple of times. They have many options to choose from. The rates are very reasonable. They even accommodate your requests that is not on the wash menu with no complaints at no extra charge.

They ensure that the customer is completely satisfied with the service. Great place to get your vehicle cleaned.

5
★★★★★

I have been to Pristine Auto Spa couple of times. They have many options to choose from. The rates are very reasonable. They even accommodate your requests that is not on the wash menu with no complaints at no extra charge.

They ensure that the customer is completely satisfied with the service. Great place to get your vehicle cleaned.

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.

I paid $17.90 for a bronze level interior / exterior car wash. They charged me an extra $1.95 because I had a mini van!

When I got back to work and I checked out the van. The floor mats were still sticky! So I called them. They charge an extra $2.50 each to clean your door mats! Yikes!

It makes me appreciate the car wash in my home town a lot more. I will never go back again to Pristine Auto Spa. They charge for every little thing.

0
★☆☆☆☆

I paid $17.90 for a bronze level interior / exterior car wash. They charged me an extra $1.95 because I had a mini van!

When I got back to work and I checked out the van. The floor mats were still sticky! So I called them. They charge an extra $2.50 each to clean your door mats! Yikes!

It makes me appreciate the car wash in my home town a lot more. I will never go back again to Pristine Auto Spa. They charge for every little thing.

Pros: Close to where I work. Nice waiting area.

Cons: Expensive and they don't do a good job.

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Not like the other car washes who rush you through as fast as possible while failing to get your car clean. Huge lobby, flat screen, laptops and the large selection of magazines that are actually current.

2
★★★★★

Not like the other car washes who rush you through as fast as possible while failing to get your car clean. Huge lobby, flat screen, laptops and the large selection of magazines that are actually current.

Pros: Lobby, Clean Car, Customer service

Cons: Not as fast as some washes but I get a cleaner car

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I would never take my car back to this place. I took my brand new BMW to this place. After the wash, there was a large scratch on the dealer installed tint. When I spoke to the manager, he immediately became defensive. He did not even talk to his employees and showed me the sign that read they did not cover after market products. I told him this was installed by the dealer and I even had the sheet from the dealer. He refused to look at it and when I asked him his name, he refused to give me his name. I found it extremely rude on his part to not even try to find out the truth but immediately blame the customer and imply I was lying. I will never ever take my car to this place. As a few others have mentioned, they even did a poor job on properly cleaning the inside and outside.
I strongly recommend Carolina Auto Spa. They are extremely professional and do a great job. Since Pristine is closer to my house, I thought I would try them. Never again

0
★☆☆☆☆

I would never take my car back to this place. I took my brand new BMW to this place. After the wash, there was a large scratch on the dealer installed tint. When I spoke to the manager, he immediately became defensive. He did not even talk to his employees and showed me the sign that read they did not cover after market products. I told him this was installed by the dealer and I even had the sheet from the dealer. He refused to look at it and when I asked him his name, he refused to give me his name. I found it extremely rude on his part to not even try to find out the truth but immediately blame the customer and imply I was lying. I will never ever take my car to this place. As a few others have mentioned, they even did a poor job on properly cleaning the inside and outside.
I strongly recommend Carolina Auto Spa. They are extremely professional and do a great job. Since Pristine is closer to my house, I thought I would try them. Never again

Pros: Nice waiting area

Cons: Attitude, inside/outside car wash

.

This was my first trip to Pristine Auto Spa, but this is where I will continue to bring my car. My entire experience was outstanding. The customer service, waiting area, and the car wash itself were excellent.

CUSTOMER SERVICE
I first called to find hours and information. The entire conversation was pleasant and all questions were thoroughly answered. Is anyone else surprised when they get decent customer service on the phone these days? When I arrived, the receptionist was equally friendly and respectful. A gentleman met me at my car and he was polite as he confirmed the work I wanted done on my car. All employees had a "don't do that, we'll do it for you" type of attitude.

WAITING AREA
The waiting area was large, clean and comfortable. There is a flat screen television and assorted magazines. There is free wireless and even a 'loaner laptop' for customers. A corner of the room has a 'Thomas the Train' set and other children's toys.

SERVICE
I have leather seats and opted for the Platinum Wash. At $34.95 it isn't cheap, but my car almost looks like it was detailed. I have two young boys, one who sits in a booster. The back seat was filled with sand, dirt, and too many things I'm embarrassed to admit. It now looks brand new. Imagine the way your car looked when you drove it off the lot; that's how my car looks. I'm convinced this type of service will lengthen the life of my car.

COMPARED TO
I used to regularly use Carolina Auto Spa. I've also used Bunky's (on High House & Davis). If Pristine is consistent in their quality and customer service, they beat these other two car washes hands down. Dollar for dollar, you get a MUCH better car wash at Pristine.

(I have no relationship with this business or any of the employees. I was just pleased enough with my service to want to review it for others)

2
★★★★★

This was my first trip to Pristine Auto Spa, but this is where I will continue to bring my car. My entire experience was outstanding. The customer service, waiting area, and the car wash itself were excellent.

CUSTOMER SERVICE
I first called to find hours and information. The entire conversation was pleasant and all questions were thoroughly answered. Is anyone else surprised when they get decent customer service on the phone these days? When I arrived, the receptionist was equally friendly and respectful. A gentleman met me at my car and he was polite as he confirmed the work I wanted done on my car. All employees had a "don't do that, we'll do it for you" type of attitude.

WAITING AREA
The waiting area was large, clean and comfortable. There is a flat screen television and assorted magazines. There is free wireless and even a 'loaner laptop' for customers. A corner of the room has a 'Thomas the Train' set and other children's toys.

SERVICE
I have leather seats and opted for the Platinum Wash. At $34.95 it isn't cheap, but my car almost looks like it was detailed. I have two young boys, one who sits in a booster. The back seat was filled with sand, dirt, and too many things I'm embarrassed to admit. It now looks brand new. Imagine the way your car looked when you drove it off the lot; that's how my car looks. I'm convinced this type of service will lengthen the life of my car.

COMPARED TO
I used to regularly use Carolina Auto Spa. I've also used Bunky's (on High House & Davis). If Pristine is consistent in their quality and customer service, they beat these other two car washes hands down. Dollar for dollar, you get a MUCH better car wash at Pristine.

(I have no relationship with this business or any of the employees. I was just pleased enough with my service to want to review it for others)

.

There was a few drip of dried up chocolate milk and they didn't even bothered to wipe it up. The vacuuming was a poorly done. It appears that they didn't spend anymore than a few minutes vacuuming. Lint was all over my dashboard, window, and windshields. Someone's hair was actually stuck to my radio.

The tire was supposed to be shine but literally 5 minutes after pulling out, the lust is gone.

I would not recommend it. Time to wash on your own.

0
★☆☆☆☆

There was a few drip of dried up chocolate milk and they didn't even bothered to wipe it up. The vacuuming was a poorly done. It appears that they didn't spend anymore than a few minutes vacuuming. Lint was all over my dashboard, window, and windshields. Someone's hair was actually stuck to my radio.

The tire was supposed to be shine but literally 5 minutes after pulling out, the lust is gone.

I would not recommend it. Time to wash on your own.

Pros: fast. Very FAST.

Cons: horrible job. Horrible vacuuming job. Lint all over the dashboard, windshield, and windows. Tire shine did not last.

.

Pristine Auto Spa is an excellent place to get your car washed. I have been taking my car to Pristine for about 8 months. The customer services is excellent. The waiting room is equipped with a television and 2 laptop computers so that you can check your emails while you are waiting for your car. They also have a frequent customer card that rewards you with $10 off your 10th car wash. Satisfied Customer

4
★★★★☆

Pristine Auto Spa is an excellent place to get your car washed. I have been taking my car to Pristine for about 8 months. The customer services is excellent. The waiting room is equipped with a television and 2 laptop computers so that you can check your emails while you are waiting for your car. They also have a frequent customer card that rewards you with $10 off your 10th car wash. Satisfied Customer

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.

I trust this place with my car. When I get my car back it is clean and dry inside and out. I bring my car in about twice a month and I've never been disappointed. The wait time is not long, I'm usually out of there in 30 minutes or less. However, they do not take shortcuts like other car spas I've been to.
The waiting room is clean and comfortable with nice couches, a TV and reading material. They even offer laptops with free internet to give you something to do while you wait. Prices are very reasonable especially considering the service. Employees are nice, they smile at you and call you by name.

2
★★★★★

I trust this place with my car. When I get my car back it is clean and dry inside and out. I bring my car in about twice a month and I've never been disappointed. The wait time is not long, I'm usually out of there in 30 minutes or less. However, they do not take shortcuts like other car spas I've been to.
The waiting room is clean and comfortable with nice couches, a TV and reading material. They even offer laptops with free internet to give you something to do while you wait. Prices are very reasonable especially considering the service. Employees are nice, they smile at you and call you by name.

Pros: service, nice waiting area, good value

 

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