Affordable Family Care Services

★★★★☆
  • 4020 Wake Forest Rd Ste 102

    Raleigh, NC 27609

    Map & Directions
  • 919-676-1070

About Affordable Family Care Services

Hours
Daily 24 Hours

Health & Medical

Health & Medical
More choices in Raleigh:
Resultset_next

Sra Inc

1424 Locust St Eldorado, IL

Resultset_next

SRA Incorporated Price House

84 Dallas Dr Harrisburg, AR

3.5 8
Hi! Sign in to let us know how Affordable Family Care Services was?
Write a Review
.

Great office and environment, cooperative and great communications. Sherry is really kind and takes time to explain EVERYTHING!

2
★★★★★

Great office and environment, cooperative and great communications. Sherry is really kind and takes time to explain EVERYTHING!

Pros: Great service, clear communication

.

The receptionist was on her cell when i walked in. She was an older woman with a bad attitude. When i went in to get my refund for my taxes and handed over the papers to the receptionist to give to the cpa (sherry), she looked at me and asked what is this? why are you bringing it back ? huh? she talked to me as if i was dumb and she was just very nosy. THEN when she went back to give the cpa the papers, she started asking the cpa what it was all about. Sherry (cpa) kept saying...ill explain in a few minutes, just give me a few minutes, hold on a minute. I could hear them from the waiting area! the receptionist stayed in the room till sherry wrote the check back for a refund. The receptionist acted as if the taxes were HER business and she crossed the confidentiality line. and i was only in there once!!!!!

0
★☆☆☆☆

The receptionist was on her cell when i walked in. She was an older woman with a bad attitude. When i went in to get my refund for my taxes and handed over the papers to the receptionist to give to the cpa (sherry), she looked at me and asked what is this? why are you bringing it back ? huh? she talked to me as if i was dumb and she was just very nosy. THEN when she went back to give the cpa the papers, she started asking the cpa what it was all about. Sherry (cpa) kept saying...ill explain in a few minutes, just give me a few minutes, hold on a minute. I could hear them from the waiting area! the receptionist stayed in the room till sherry wrote the check back for a refund. The receptionist acted as if the taxes were HER business and she crossed the confidentiality line. and i was only in there once!!!!!

Pros: Nice recieving room

Cons: they take low risks at the cost of your taxes and Cust. Ser.

.

I can't comment on Sherry or Al's ability as neither of them ever did work for me. It never got that far. At our first preliminary appt., the tax consultant lit into me for being late, even though I told him on the cellular phone that I was caught behind a traffic accident and was unsure when I could arrive. He was very insulting and publicly humiliated me in front of my child and another client, who were in the waiting room uncomfortably witnessing my 'scolding'. I apologized profusely and completely understood that my appt time had passed and he had another client to see. What I didn't understand was why my character was attacked and brought into question. I was basically accused of having no respect for his time or importance and my apologies and explanations were dismissed. I was informed that if I had been a client for a few years this could be overlooked but since I wasn't... I found it interesting that after this person discovered that I am the niece of one his favorite clients, I received a gracious phone call that did not exactly include an apology but was very clearly trying to mollify me. I was thanked for my apology, and even offered a rare Saturday appointment. This, after being told earlier that I was not a valued enough customer to bother forgiving. Those are my words, not his, but that's the basic gist of it.
I can't understand why I had to receive such a tongue lashing. Being late is definitely rude but sometimes life intervenes. It is certainly not indicative of who I am as a human being. I will say that all my other encounters with this person have been pleasant, & he does make every effort to make appointments for clients, no matter the time: even at midnight, if necessary. And according to family members who are clients of his, he does a very thorough job and has been of great assistance to them. However, I cannot see setting myself up for another embarassing scene like the one I endured, so I decided to take my business elsewhere.

0
★☆☆☆☆

I can't comment on Sherry or Al's ability as neither of them ever did work for me. It never got that far. At our first preliminary appt., the tax consultant lit into me for being late, even though I told him on the cellular phone that I was caught behind a traffic accident and was unsure when I could arrive. He was very insulting and publicly humiliated me in front of my child and another client, who were in the waiting room uncomfortably witnessing my 'scolding'. I apologized profusely and completely understood that my appt time had passed and he had another client to see. What I didn't understand was why my character was attacked and brought into question. I was basically accused of having no respect for his time or importance and my apologies and explanations were dismissed. I was informed that if I had been a client for a few years this could be overlooked but since I wasn't... I found it interesting that after this person discovered that I am the niece of one his favorite clients, I received a gracious phone call that did not exactly include an apology but was very clearly trying to mollify me. I was thanked for my apology, and even offered a rare Saturday appointment. This, after being told earlier that I was not a valued enough customer to bother forgiving. Those are my words, not his, but that's the basic gist of it.
I can't understand why I had to receive such a tongue lashing. Being late is definitely rude but sometimes life intervenes. It is certainly not indicative of who I am as a human being. I will say that all my other encounters with this person have been pleasant, & he does make every effort to make appointments for clients, no matter the time: even at midnight, if necessary. And according to family members who are clients of his, he does a very thorough job and has been of great assistance to them. However, I cannot see setting myself up for another embarassing scene like the one I endured, so I decided to take my business elsewhere.

Pros: Competitive pricing, easy to get an appointment, flexible scheduling

Cons: Prepare for a tongue lashing if you're late, terrible customer service, small and hard to find office

.

Sherry has been doing my taxes for years, and has always got me max deductions. Her staff is caring and professional, I don't understand why someone would bash them, in the time I was there in the office the phone must have rang every 5 seconds, it is a wonder they are not pulling their hair out. I think one of the other reviewers must have her screws loose actually attacking and naming names. All I can say about the dark haired girl named "Tina" is that , when she was at the peak of a busy day, she saw I was upset,, and came out and gave me a hug, even though she did not know me. Gretta has always been very courteous and dedicated to help me any way she could, just as Tina and Sherry are. Shame on the slanderous little witch writing negative blogs about these sweet overworked individuals. Better hope nobody catches you on a bad day at your place of business. Karma is real........

2
★★★★★

Sherry has been doing my taxes for years, and has always got me max deductions. Her staff is caring and professional, I don't understand why someone would bash them, in the time I was there in the office the phone must have rang every 5 seconds, it is a wonder they are not pulling their hair out. I think one of the other reviewers must have her screws loose actually attacking and naming names. All I can say about the dark haired girl named "Tina" is that , when she was at the peak of a busy day, she saw I was upset,, and came out and gave me a hug, even though she did not know me. Gretta has always been very courteous and dedicated to help me any way she could, just as Tina and Sherry are. Shame on the slanderous little witch writing negative blogs about these sweet overworked individuals. Better hope nobody catches you on a bad day at your place of business. Karma is real........

Pros: Friendly Service, respectful to polite clients, best returns

Cons: watching little bratty self serving clients try to push the staff around

.

I used Sherry for a couple of years then 1 year I strayed. The tax preparation was very confusing and, in my opinion, ended up costing me more tax wise than I thought it should. The next year I went back to Sherry and she got everything right. If there is a write off for your taxes, Sherry will find it!

One of the other reviewers said something negative about Sherry's help. It may not be the same person that was there the last time I was there but the lady was not very friendly. Hopefully Sherry has resolved this issue. Even with that I can't say enough about how good Sherry is so I'm overlooking this.

2
★★★★★

I used Sherry for a couple of years then 1 year I strayed. The tax preparation was very confusing and, in my opinion, ended up costing me more tax wise than I thought it should. The next year I went back to Sherry and she got everything right. If there is a write off for your taxes, Sherry will find it!

One of the other reviewers said something negative about Sherry's help. It may not be the same person that was there the last time I was there but the lady was not very friendly. Hopefully Sherry has resolved this issue. Even with that I can't say enough about how good Sherry is so I'm overlooking this.

.

I have never been more appalled by the rudeness of this firm's phone help. I had Sherry do my taxes last year and decided to go another route. I tried in vain to get my hands on the paper copy she provided me with last year, but due to personal reasons, could not get them in my posession and I cannot file my taxes without it. I thought for sure they would have my info on file, probably available at their fingertips. I called and left a message to be called back. Some girl named Tina called the next day and left me a message saying in order to speak with someone at all I would have to make an appointment, and further, went on to tell me when was good for THEM for me to call back. Correct me if I'm wrong, you don't ORDER your customers to do anything....Anyway, I called back and got her on the phone. I was told in a huffy and irritated voice that it wasn't a convenient time for her to look up this information, they were too busy, and that she would call me back the next day. I knew she wouldn't and offered to call back myself and after saying OK, I was basically hung up on. I couldn't get anyone on the phone the rest of the week, and sent in a friend to physically go into the office to get my information. I don't know who was working at the front, but my friend was also made to feel like she was imposing....ummmm, this is your JOB, don't like it? Then quit. But guess what? She was able to find the info in about 2 seconds. Here's a piece of advice: Don't over-exaggerate your importance just because it's tax season, we can always go to someone else. I would NOT recommend (and will be passing this along to everyone I know) EVER going to this place, unless, of course, you're in the mood for a good tongue-lashing. Word of mouth travels a lot further than snide remarks. You guys need a refresher course on manners.

0
★☆☆☆☆

I have never been more appalled by the rudeness of this firm's phone help. I had Sherry do my taxes last year and decided to go another route. I tried in vain to get my hands on the paper copy she provided me with last year, but due to personal reasons, could not get them in my posession and I cannot file my taxes without it. I thought for sure they would have my info on file, probably available at their fingertips. I called and left a message to be called back. Some girl named Tina called the next day and left me a message saying in order to speak with someone at all I would have to make an appointment, and further, went on to tell me when was good for THEM for me to call back. Correct me if I'm wrong, you don't ORDER your customers to do anything....Anyway, I called back and got her on the phone. I was told in a huffy and irritated voice that it wasn't a convenient time for her to look up this information, they were too busy, and that she would call me back the next day. I knew she wouldn't and offered to call back myself and after saying OK, I was basically hung up on. I couldn't get anyone on the phone the rest of the week, and sent in a friend to physically go into the office to get my information. I don't know who was working at the front, but my friend was also made to feel like she was imposing....ummmm, this is your JOB, don't like it? Then quit. But guess what? She was able to find the info in about 2 seconds. Here's a piece of advice: Don't over-exaggerate your importance just because it's tax season, we can always go to someone else. I would NOT recommend (and will be passing this along to everyone I know) EVER going to this place, unless, of course, you're in the mood for a good tongue-lashing. Word of mouth travels a lot further than snide remarks. You guys need a refresher course on manners.

Pros: Got my taxes done previously

Cons: Didn't answer phone, extremely rude, total lack of customer service, impatient employee

.

We've had Sherry Greenstein, CPA do our tax returns for several years now. And I can, with no reservations, recommend her services to anyone who needs to file a tax return (think about that for a minute :-)
Very easy to work with, and understand. All that, and the services are tax deductible too! You can't go wrong.

2
★★★★★

We've had Sherry Greenstein, CPA do our tax returns for several years now. And I can, with no reservations, recommend her services to anyone who needs to file a tax return (think about that for a minute :-)
Very easy to work with, and understand. All that, and the services are tax deductible too! You can't go wrong.

Pros: Yes, they are pros. Very nice. Office is easy to find. They return calls & answer questions.

Cons: Getting in and out of the office area is challenginge, ask for directions when leaving.

.

We have used Sherry Greenstein CPA for 4 years now and has always been extremely pleased. Our tax consultant at this office is Al King. He is very precise, straight forward and extremely warm. Our previous experiences with numerous tax accountants from various companies cannot match the service we received from this office. Thank you Al.

2
★★★★★

We have used Sherry Greenstein CPA for 4 years now and has always been extremely pleased. Our tax consultant at this office is Al King. He is very precise, straight forward and extremely warm. Our previous experiences with numerous tax accountants from various companies cannot match the service we received from this office. Thank you Al.

Pros: dependable, professional, reliable and open

Cons: none

 

Wait, you're the expert.

If you've been to or used Affordable Family Care Services, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review