Star Fitness Ctr

★★★☆☆
  • 340 Falconer Dr

    Covington, LA 70433

    Map & Directions
  • 985-809-6399

Sports & Recreation

Sports & Recreation
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I love working out at Star. I came in as an overweight middle aged man and in just a few months, have gotten back to "me"again. The personal trainers have been excellent in motivating me to stick with it. I'm so glad I did. And so is my wife! Now that it is open for 24 hours, I can easily find time to workout!

2
★★★★★

I love working out at Star. I came in as an overweight middle aged man and in just a few months, have gotten back to "me"again. The personal trainers have been excellent in motivating me to stick with it. I'm so glad I did. And so is my wife! Now that it is open for 24 hours, I can easily find time to workout!

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I love STAR FITNESS CENTER......I have lost 23 pounds in 8 weeks here. The atmosphere is great and the staff is very friendly. I am especially excited that they have changed their hours to be open 24 hours. Being able to come at any time is so convenient. Overall this is a wonderful place to work out at.

2
★★★★★

I love STAR FITNESS CENTER......I have lost 23 pounds in 8 weeks here. The atmosphere is great and the staff is very friendly. I am especially excited that they have changed their hours to be open 24 hours. Being able to come at any time is so convenient. Overall this is a wonderful place to work out at.

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I love being a member of this gym. The only thing they need to be perfect is free wi-fi. Then perfection is achieved

5
★★★★★

I love being a member of this gym. The only thing they need to be perfect is free wi-fi. Then perfection is achieved

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They are disrespectful and don't care about your needs.
The physical therapy is sub-par, they shouldn't be evaluating or working on anyone. All they care about is making money, and once you're a member they couldn't care less about you. Filthy place with roaches in the bathroom, dust balls by the equipment which are not wiped down. I wouldn't recommend this place to anyone.

0
★☆☆☆☆

They are disrespectful and don't care about your needs.
The physical therapy is sub-par, they shouldn't be evaluating or working on anyone. All they care about is making money, and once you're a member they couldn't care less about you. Filthy place with roaches in the bathroom, dust balls by the equipment which are not wiped down. I wouldn't recommend this place to anyone.

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Definitely would never suggest this place to anyone. They are all about getting people into contracts and NOT about customer service. If you go here don't believe anything the employees say and read the entire contracts BEFORE you sign because once you sign you will never get out of it! This includes personal training - I suggest DON'T DO IT or go very short term in case something comes up which happens in life but these guys won't care - they just want your money and don't mind having dissatisfied customers!!

1
★☆☆☆☆

Definitely would never suggest this place to anyone. They are all about getting people into contracts and NOT about customer service. If you go here don't believe anything the employees say and read the entire contracts BEFORE you sign because once you sign you will never get out of it! This includes personal training - I suggest DON'T DO IT or go very short term in case something comes up which happens in life but these guys won't care - they just want your money and don't mind having dissatisfied customers!!

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0 out of 1 people found this review helpful.

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DO NOT GO HERE!!!! They LIE about the contracts & continue to bill you after your time is up. Even though they are taking the $ out your account every month ON TIME, I would continue to get bills from the collection agency telling me that I was pass due. The manager will not resolve anything for you, he will not answer you calls nor will he call you back. I wanted a month to month with not contract because I told the manager that I was not committed to my workout so the month to month would be best because that way I was not in a contract & being charged for something that I do not use. Well at the time they were running a 3 mo. special so I let him talk me in to that; Boy am I regretting it. when the 3 mo. was up I called many times to cancel, only to be told that he was in a meeting , so I emailed him & canceled my 3 month contract that I had. He sends me an email back telling me that in the contract it says that I had to attend the gym at least 3 times a week & I did not, therefore not for filling my contract & it will not be canceled. So we emailed back & forth a couple of times ending with him telling me to call him so we can discuss at which he did not answer. I had to close out that checking account & open a new one so they could not keep taking my $ & I??m getting a bill from the collection agency for an enormous amount that if I paid month to month it would not be that much. SO if you ever plan to CANCEL YOUR CONTRACT, DO NOT GO TO STAR FITNESS!!! Also, just a little FYI, about 2 weeks after I started going there I would get daily calls from one of their "personal Trainers" asking me if I wanted him to be my personal trainer I would tell him no, that I don't need one; but he would still call & pretend that he didn't remember calling me & asking me before. I had to get rude with him to stop the calls.

1
★☆☆☆☆

DO NOT GO HERE!!!! They LIE about the contracts & continue to bill you after your time is up. Even though they are taking the $ out your account every month ON TIME, I would continue to get bills from the collection agency telling me that I was pass due. The manager will not resolve anything for you, he will not answer you calls nor will he call you back. I wanted a month to month with not contract because I told the manager that I was not committed to my workout so the month to month would be best because that way I was not in a contract & being charged for something that I do not use. Well at the time they were running a 3 mo. special so I let him talk me in to that; Boy am I regretting it. when the 3 mo. was up I called many times to cancel, only to be told that he was in a meeting , so I emailed him & canceled my 3 month contract that I had. He sends me an email back telling me that in the contract it says that I had to attend the gym at least 3 times a week & I did not, therefore not for filling my contract & it will not be canceled. So we emailed back & forth a couple of times ending with him telling me to call him so we can discuss at which he did not answer. I had to close out that checking account & open a new one so they could not keep taking my $ & I??m getting a bill from the collection agency for an enormous amount that if I paid month to month it would not be that much. SO if you ever plan to CANCEL YOUR CONTRACT, DO NOT GO TO STAR FITNESS!!! Also, just a little FYI, about 2 weeks after I started going there I would get daily calls from one of their "personal Trainers" asking me if I wanted him to be my personal trainer I would tell him no, that I don't need one; but he would still call & pretend that he didn't remember calling me & asking me before. I had to get rude with him to stop the calls.

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0 out of 1 people found this review helpful.

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I went to STAR Physical Therapy after I had a total knee replacement, and I was very impressed. This is the second clinic I have been to and would never go to another. I loved every employee and they treated me as if I was a family member and they really cared. On my first day there I noticed one patient brought all sorts of goodies for them and she was telling me how great they were, and I found out how true that was. I have heard many great things about this clinic but when I realized I was in a room next to a Dr. I knew I was being treated by the best clinic around. A Dr. can send his patients anywhere but when he chooses for himself to go to STAR you know it is a great clinic. I thank the entire staff for my ability to walk and run again after my surgery.

2
★★★★★

I went to STAR Physical Therapy after I had a total knee replacement, and I was very impressed. This is the second clinic I have been to and would never go to another. I loved every employee and they treated me as if I was a family member and they really cared. On my first day there I noticed one patient brought all sorts of goodies for them and she was telling me how great they were, and I found out how true that was. I have heard many great things about this clinic but when I realized I was in a room next to a Dr. I knew I was being treated by the best clinic around. A Dr. can send his patients anywhere but when he chooses for himself to go to STAR you know it is a great clinic. I thank the entire staff for my ability to walk and run again after my surgery.

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STAR Fitness is a great gym for adverage people. When I joined I realized that I needed to lose weight and scared to death about being intimidated by all of the fit people. When I went in to tour I was greeted with a smile and then I took a tour with a gentleman who was very nice. I ended up joining and thought that there nice now because they want my money and when I come back they won't even speak to me (like I have experienced in the past with other gyms) on my first visit after I joined I got the same treatment and again on my second, third, fourth, everytime I come in I get a royal treatment...Some people say that hospitality died a long time ago, but not with STAR those people are great. I have been a member now for 3 months, I've lost 15 pounds, and I feel great. My friends ask me where do I go and I don't hesitate to tell them STAR FITNESS CENTER as I am smiling. I will recommend Star fitness to anybody.

5
★★★★★

STAR Fitness is a great gym for adverage people. When I joined I realized that I needed to lose weight and scared to death about being intimidated by all of the fit people. When I went in to tour I was greeted with a smile and then I took a tour with a gentleman who was very nice. I ended up joining and thought that there nice now because they want my money and when I come back they won't even speak to me (like I have experienced in the past with other gyms) on my first visit after I joined I got the same treatment and again on my second, third, fourth, everytime I come in I get a royal treatment...Some people say that hospitality died a long time ago, but not with STAR those people are great. I have been a member now for 3 months, I've lost 15 pounds, and I feel great. My friends ask me where do I go and I don't hesitate to tell them STAR FITNESS CENTER as I am smiling. I will recommend Star fitness to anybody.

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1 out of 1 people found this review helpful.

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THis is a great gym...I was nervous about joining a gym until my friend recommended me to Star fitness Center. I went in and was greeted by a nice girl that gave me a warming feeling. I ended up joining the club and I have now been a member for 2 months and I love it....The employees are great and the classes are awesome. I am always greeted when I come in and even the manager walks around the club and gets involved with teh members. Since I have been a member here I have lost 10 pounds and now I am hooked...Thanks...

5
★★★★★

THis is a great gym...I was nervous about joining a gym until my friend recommended me to Star fitness Center. I went in and was greeted by a nice girl that gave me a warming feeling. I ended up joining the club and I have now been a member for 2 months and I love it....The employees are great and the classes are awesome. I am always greeted when I come in and even the manager walks around the club and gets involved with teh members. Since I have been a member here I have lost 10 pounds and now I am hooked...Thanks...

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1 out of 1 people found this review helpful.

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After 1 year contract they keep billing you so when I contacted to get a refund this is what the manager had to say. "Even though the membership was a 12 month membership it will go to a month to month basis after that term was met."
Will not recommend - sorry that while I had an immediate family being treated for cancer I forgot to contact you to cancel the membership.

1
★☆☆☆☆

After 1 year contract they keep billing you so when I contacted to get a refund this is what the manager had to say. "Even though the membership was a 12 month membership it will go to a month to month basis after that term was met."
Will not recommend - sorry that while I had an immediate family being treated for cancer I forgot to contact you to cancel the membership.

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If your are considering Star Fitness in Covington, LA DON"T. They are rude, disrespectful and could care less about resolving customers needs. After one week of not being able to get on at treamill at the time I work out and three attempts to resolve with mngt. I requested to gfet out of my contract. The owner would not even return my call after four messages. i was turned over to a collection agency the amount was more than double what the contract would have cost had I paid it in full. After I went over to the Fitness center in an effort to resolve this problem, I was call by an employee and told I was not allowed on the property or they would call the police. I hope you have no problems, it would be sad to see them call the police. The customers should call the police on Star for lack of service and outdated equipment. There are way too many clubs around here to put up with that. Hey Matt (the owner) ever learn how to use the phone. Not man enought to call me, had to have one of you flunkee's call. Some business man you are. I will keep spreading the word. Star is a poor excuse for a fitness club and the customer service is even worse.

1
★☆☆☆☆

If your are considering Star Fitness in Covington, LA DON"T. They are rude, disrespectful and could care less about resolving customers needs. After one week of not being able to get on at treamill at the time I work out and three attempts to resolve with mngt. I requested to gfet out of my contract. The owner would not even return my call after four messages. i was turned over to a collection agency the amount was more than double what the contract would have cost had I paid it in full. After I went over to the Fitness center in an effort to resolve this problem, I was call by an employee and told I was not allowed on the property or they would call the police. I hope you have no problems, it would be sad to see them call the police. The customers should call the police on Star for lack of service and outdated equipment. There are way too many clubs around here to put up with that. Hey Matt (the owner) ever learn how to use the phone. Not man enought to call me, had to have one of you flunkee's call. Some business man you are. I will keep spreading the word. Star is a poor excuse for a fitness club and the customer service is even worse.

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