Healing Springs Spa

★★★★☆
Experience the best. You're worth it!
  • 6813 Fayetteville Rd 101

    Durham, NC 27713

    Map & Directions
  • 919-572-1710

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GONE WRONG!!! HORRIBLY WRONG!!\r
TUMMY TUCK GONE WRONG!!\r
\r
Let's say that my name is Sally James reasons for false name is I plan on taking this farther. I will not give up until Healing Waters Spa & Cosmetic Clinic is shut down for

3
★★★★★

GONE WRONG!!! HORRIBLY WRONG!!\r
TUMMY TUCK GONE WRONG!!\r
\r
Let's say that my name is Sally James reasons for false name is I plan on taking this farther. I will not give up until Healing Waters Spa & Cosmetic Clinic is shut down for

.

Very nice staff/ atmosphere but after my waxing they didn't put anything on to soothe my skin like aloe..My skin was still sticky after wax!

3
★★★★★

Very nice staff/ atmosphere but after my waxing they didn't put anything on to soothe my skin like aloe..My skin was still sticky after wax!

.

More than just an above par, excellent results and services, to me healing waters and the services i did (facial, massage, laser hair, smart lipo and smart lipo HD) provided me with an above expected experiences at each visit and services. Above all, smart lipo was a life changing experience and how I first came to healing waters for. I have always been very self-conscious and insecure about my stomach/ belly area. From a size 12 to a size 4, my body type as well as the weight gain and loss left a lot of fat in the stomach area that is hard to go away. I did the smart lipo focusing mostly in the lower region of my stomach. Happy with the results, i came back for the HD procedure focusing more on all areas. The results are priceless compared to my comfort, self-assurance and happiness satisfactory levels I have today after the procedures. The facial and massage were complimentary services from the smart lipo, being the facial, the best one i have done in many years. The laser hair removal, which im doing in the lower legs, is so far proven to be very efficient each session. The healing waters staff are extremely friendly, professional, caring, attentive.. not to mention patient. During my first smart lipo procedure I was probably torturing the staff (especially Louisha and Dr. Miller) more than they thought they were doing to me. Dr. Miller was very caring, patient as well as knowledgeable. I was expecting to leave his office fully marked all over my body with areas suggested to work on after the first consultation. Instead he was reasonable and suggested only a few areas which indeed needed work and is where i did the surgery. It is not a very painful procedure but is local anesthesia, which is what i like about it - full anesthesia lipo are VERY dangerous. I have low tolerance for pain, but was able to go through it twice and would happily do it again. I advise to anyone who will do this procedure to focus on the massages after, especially lymphatic drainage massage. It is CRUCIAL for a proper healing. I also advise wearing the body suit for as long as you can and make sure it doesnt "fold" in the stomach area, since is sensitive and soft, so can stay that shape if you dont watch out. For those who actually work out and have muscles in the stomach, the HD can help see abs definition. For me it helped see a nicer shape overall.

5
★★★★★

More than just an above par, excellent results and services, to me healing waters and the services i did (facial, massage, laser hair, smart lipo and smart lipo HD) provided me with an above expected experiences at each visit and services. Above all, smart lipo was a life changing experience and how I first came to healing waters for. I have always been very self-conscious and insecure about my stomach/ belly area. From a size 12 to a size 4, my body type as well as the weight gain and loss left a lot of fat in the stomach area that is hard to go away. I did the smart lipo focusing mostly in the lower region of my stomach. Happy with the results, i came back for the HD procedure focusing more on all areas. The results are priceless compared to my comfort, self-assurance and happiness satisfactory levels I have today after the procedures. The facial and massage were complimentary services from the smart lipo, being the facial, the best one i have done in many years. The laser hair removal, which im doing in the lower legs, is so far proven to be very efficient each session. The healing waters staff are extremely friendly, professional, caring, attentive.. not to mention patient. During my first smart lipo procedure I was probably torturing the staff (especially Louisha and Dr. Miller) more than they thought they were doing to me. Dr. Miller was very caring, patient as well as knowledgeable. I was expecting to leave his office fully marked all over my body with areas suggested to work on after the first consultation. Instead he was reasonable and suggested only a few areas which indeed needed work and is where i did the surgery. It is not a very painful procedure but is local anesthesia, which is what i like about it - full anesthesia lipo are VERY dangerous. I have low tolerance for pain, but was able to go through it twice and would happily do it again. I advise to anyone who will do this procedure to focus on the massages after, especially lymphatic drainage massage. It is CRUCIAL for a proper healing. I also advise wearing the body suit for as long as you can and make sure it doesnt "fold" in the stomach area, since is sensitive and soft, so can stay that shape if you dont watch out. For those who actually work out and have muscles in the stomach, the HD can help see abs definition. For me it helped see a nicer shape overall.

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More than just an above par, excellent results and services, to me healing waters and the services i did (facial, massage, laser hair, smart lipo and smart lipo HD) provided me with an above expected experiences at each visit and services.

3
★★★★★

More than just an above par, excellent results and services, to me healing waters and the services i did (facial, massage, laser hair, smart lipo and smart lipo HD) provided me with an above expected experiences at each visit and services.

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Dr. Miller is absolutely the best! He is so patient and caring, and took so much time to answer all my questions. I'm one month out and I love my results!

The staff is second to none, and everyone is so kind and helpful. Kirsten has done my Botox and Refirme treatments, and is SO sweet and gentle. I have had botox treatments before that felt like they were stabbing my face, but with Kirsten I barely even knew she had started!

2
★★★★★

Dr. Miller is absolutely the best! He is so patient and caring, and took so much time to answer all my questions. I'm one month out and I love my results!

The staff is second to none, and everyone is so kind and helpful. Kirsten has done my Botox and Refirme treatments, and is SO sweet and gentle. I have had botox treatments before that felt like they were stabbing my face, but with Kirsten I barely even knew she had started!

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I had a massage with Janine. She was wonderful and very attentive. She made it a priority to make sure I was relaxed and gave me one of the best massages I've had. She also talked with me afterwards about various stretches I could do to help increase my flexibility. I enjoyed the warm massage table and the use of the neck wrap, eye pillow, and of course, the warm towel on my back. Janine really pay attention to the details of making it a super relaxing and healing experience. Janine was a very skilled and friendly massage therapist. I will definitely schedule with her again! As always, I enjoy the hot tea, spa water, and snacks while relaxing by the fireplace. My only concern is the parking issue and this time the waterfall wasn't running. Its nice to hear that when you're relaxing by the fireplace. Please consider turing that back on. Plus, it helps reduce the noise in the check-out area.

4
★★★★☆

I had a massage with Janine. She was wonderful and very attentive. She made it a priority to make sure I was relaxed and gave me one of the best massages I've had. She also talked with me afterwards about various stretches I could do to help increase my flexibility. I enjoyed the warm massage table and the use of the neck wrap, eye pillow, and of course, the warm towel on my back. Janine really pay attention to the details of making it a super relaxing and healing experience. Janine was a very skilled and friendly massage therapist. I will definitely schedule with her again! As always, I enjoy the hot tea, spa water, and snacks while relaxing by the fireplace. My only concern is the parking issue and this time the waterfall wasn't running. Its nice to hear that when you're relaxing by the fireplace. Please consider turing that back on. Plus, it helps reduce the noise in the check-out area.

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With the Kansas Board of Healing Arts . He was disciplined for False Advertising earlier this year. He doesn't even live in Durham. He lives in Gainesville, Georgia. Be very careful.

0
★☆☆☆☆

With the Kansas Board of Healing Arts . He was disciplined for False Advertising earlier this year. He doesn't even live in Durham. He lives in Gainesville, Georgia. Be very careful.

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@healingwatershw

2
★★★★★

@healingwatershw

Pros: Great Place to Relax

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I love going to Healing Waters - every service I have ever received there has been wonderful! The girls are always so friendly, and they have a lot of nice extra touches to make your visit special. The only thing that gets annoying is the lack of parking (because they are right near PF Changs and Starbucks, so everyone takes the spots). Also, the inside of the spa is short on space. When I have facials done, the room is so small!!

2
★★★★★

I love going to Healing Waters - every service I have ever received there has been wonderful! The girls are always so friendly, and they have a lot of nice extra touches to make your visit special. The only thing that gets annoying is the lack of parking (because they are right near PF Changs and Starbucks, so everyone takes the spots). Also, the inside of the spa is short on space. When I have facials done, the room is so small!!

Pros: Great services, friendly front desk,

Cons: Lack of parking, lack of space inside spa

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I was at Healing Waters for a facial several times and all the estheticians have been super. They really know their stuff and have given me great tips for my home skin care routine. I am totally hooked on the PureMD products, I've always had problem skin and am amazed at how well it works.

I also had a consult with a nurse about botox and was impressed at how knowledgeable she was and her quickness with my questions. I can't wait to book an appointment!

2
★★★★★

I was at Healing Waters for a facial several times and all the estheticians have been super. They really know their stuff and have given me great tips for my home skin care routine. I am totally hooked on the PureMD products, I've always had problem skin and am amazed at how well it works.

I also had a consult with a nurse about botox and was impressed at how knowledgeable she was and her quickness with my questions. I can't wait to book an appointment!

Pros: friendly front desk clerks, quality service, comfy lounge

Cons: parking is a challenge- plan ahead

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NA

2
★★★★★

NA

Pros: NA

Cons: NA

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From the moment you walk in the door you can feel the peace and calm of this place! I love being offered tea and a snack to prepare for my massage. They also brought out a warm foot bath while I relaxed which felt awesome! I didn't want to leave after my massage so I sat in the relaxation room and read a magazine. A rare treat for me!

5
★★★★★

From the moment you walk in the door you can feel the peace and calm of this place! I love being offered tea and a snack to prepare for my massage. They also brought out a warm foot bath while I relaxed which felt awesome! I didn't want to leave after my massage so I sat in the relaxation room and read a magazine. A rare treat for me!

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0 out of 15 people found this review helpful.

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This staff at Healing Waters helped me through 2 VERY uncomfortable pregnancies. I am happy to say that I have spent each birthday for the last 4 years at Healing Waters. I can not wait untl my next spa date :-).

2
★★★★★

This staff at Healing Waters helped me through 2 VERY uncomfortable pregnancies. I am happy to say that I have spent each birthday for the last 4 years at Healing Waters. I can not wait untl my next spa date :-).

Cons: parking lot, they cant help it

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I recently visited a friend in Raleigh & she scheduled a girls day at the spa. I was a little reluctant as my last day at the spa with a group of friends was a complete disaster, scheduling conflicts...& we just didn't get to spend time together in between sessions. But to my surprise, the staff at Healing Waters coordinated our services to allow us time to really relax in the lounge together in between as well as before & after. && The services.... although a little pricey, they were completely worth it! I am now hooked on the Pure MD product line & my clarisonic brush! Plus, I received an amazing massage. I'm looking forward to returning to Raleigh in the NEAR future & having another day out with the girls. Thanks to the staff in making it my home away from home!

2
★★★★★

I recently visited a friend in Raleigh & she scheduled a girls day at the spa. I was a little reluctant as my last day at the spa with a group of friends was a complete disaster, scheduling conflicts...& we just didn't get to spend time together in between sessions. But to my surprise, the staff at Healing Waters coordinated our services to allow us time to really relax in the lounge together in between as well as before & after. && The services.... although a little pricey, they were completely worth it! I am now hooked on the Pure MD product line & my clarisonic brush! Plus, I received an amazing massage. I'm looking forward to returning to Raleigh in the NEAR future & having another day out with the girls. Thanks to the staff in making it my home away from home!

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I had my first facial at Healing Waters with April. The spa itself is wonderful- a clean, efficient locker room, amazing waiting area (aka the Relaxation Room) stocked with water, teas, snacks, and a fire in the fireplace. April was so friendly, and thoroughly explained the treatment and what to expect. I would highly reccomend this spa to anyone- you will not be disappointed!

2
★★★★★

I had my first facial at Healing Waters with April. The spa itself is wonderful- a clean, efficient locker room, amazing waiting area (aka the Relaxation Room) stocked with water, teas, snacks, and a fire in the fireplace. April was so friendly, and thoroughly explained the treatment and what to expect. I would highly reccomend this spa to anyone- you will not be disappointed!

Pros: Everything!

Cons: None

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I have been really interested in getting botox for a long time and I've tried to get someone to talk serious with me about it at other places. Healing Waters was the first place that I actually felt like they knew what they were talking about and I even got to talk to the owner. No one talked down to me or made me feel stupid about my questions. The fireplace was sooo relaxing and the girl at the front desk was very sweet. I've got a massage booked there now and I can't wait!!!

2
★★★★★

I have been really interested in getting botox for a long time and I've tried to get someone to talk serious with me about it at other places. Healing Waters was the first place that I actually felt like they knew what they were talking about and I even got to talk to the owner. No one talked down to me or made me feel stupid about my questions. The fireplace was sooo relaxing and the girl at the front desk was very sweet. I've got a massage booked there now and I can't wait!!!

Pros: Knowledgeable, Relaxing environment

Cons: Bad parking

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I love to get facials and massages! My husband got me a giftcard for christmas and I went in and used it for a Deep Tissue Massage and a Facial. I got my massage first and it was WONDERFUL!!!! April did a fantastic job and was so nice and professional. After my massage I went to the facial. OMG! Molly did such a great job and really taught me alot about my skin and gave me lots of tips and ideas for my skin and helped me pick out things to do at home. The best part is that she actually told me WHY i should use products and not just told me to do it. I asked her tons of questions, I know she was tired by the end, but she answered them all !!! I left feeling like I not only got tons of relaxation, but that I actually LEARNED something about my skin and body, and I did something to change the way i looked and felt Needless to say my husband got lots of kisses that night.

2
★★★★★

I love to get facials and massages! My husband got me a giftcard for christmas and I went in and used it for a Deep Tissue Massage and a Facial. I got my massage first and it was WONDERFUL!!!! April did a fantastic job and was so nice and professional. After my massage I went to the facial. OMG! Molly did such a great job and really taught me alot about my skin and gave me lots of tips and ideas for my skin and helped me pick out things to do at home. The best part is that she actually told me WHY i should use products and not just told me to do it. I asked her tons of questions, I know she was tired by the end, but she answered them all !!! I left feeling like I not only got tons of relaxation, but that I actually LEARNED something about my skin and body, and I did something to change the way i looked and felt Needless to say my husband got lots of kisses that night.

Pros: Great Service, Nice People, Great Atmosphere

Cons: Packed Parking Lot

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I went to Healing Waters after receiving a coupon for getting my husband a massage there. He didn't enjoy the massage, and didn't think I should go there, but I love getting pedicures when I'm pregnant, and was looking forward to having some time to unwind and indulge in some meaningless magazine reading while being pampered.

It was a bad experience from the first moment. I appeared to be the only client in the place, yet I was kept waiting for more than 30 minutes with nothing to do but wander around the tiny entrance area and look at overpriced products. When the person doing my pedicure appeared, she seemed friendly but distracted and disinterested. The pedicure was perfunctory at best, although ironically it took a long time. She got me situated with my feet in the water and then disappeared for so long that I eventually went looking for her. I was completely alone in the room for so long that I honestly thought she forgot about me and left. There was nothing to read, and I really didn't want to watch the annoying cooking show that was blaring at me, but wasn't given a remote. I quickly found the whole experience to be irritating rather than pampering. When she came back and started my pedicure, I tried to relax and get into it, but it was over so quickly I hadn't even gotten into a better frame of mind before she was helping me put on my shoes. The nailpolish looked uneven and pitted on a few toes, so I asked her to redo them. She did, and was very nice about it, but I couldn't believe she hadn't taken the initiative to fix them without my request. I was very careful to keep my toes safe from bumps and gave them time to dry, but by the next morning, the polish was already looking cracked and had come off in several places. I couldn't believe that I had paid $30 more than I usually pay for both a manicure and a pedicure together, and my pedicure hadn't even lasted 12 hours! Although I live within walking distance, I have no plans to return.

0
★☆☆☆☆

I went to Healing Waters after receiving a coupon for getting my husband a massage there. He didn't enjoy the massage, and didn't think I should go there, but I love getting pedicures when I'm pregnant, and was looking forward to having some time to unwind and indulge in some meaningless magazine reading while being pampered.

It was a bad experience from the first moment. I appeared to be the only client in the place, yet I was kept waiting for more than 30 minutes with nothing to do but wander around the tiny entrance area and look at overpriced products. When the person doing my pedicure appeared, she seemed friendly but distracted and disinterested. The pedicure was perfunctory at best, although ironically it took a long time. She got me situated with my feet in the water and then disappeared for so long that I eventually went looking for her. I was completely alone in the room for so long that I honestly thought she forgot about me and left. There was nothing to read, and I really didn't want to watch the annoying cooking show that was blaring at me, but wasn't given a remote. I quickly found the whole experience to be irritating rather than pampering. When she came back and started my pedicure, I tried to relax and get into it, but it was over so quickly I hadn't even gotten into a better frame of mind before she was helping me put on my shoes. The nailpolish looked uneven and pitted on a few toes, so I asked her to redo them. She did, and was very nice about it, but I couldn't believe she hadn't taken the initiative to fix them without my request. I was very careful to keep my toes safe from bumps and gave them time to dry, but by the next morning, the polish was already looking cracked and had come off in several places. I couldn't believe that I had paid $30 more than I usually pay for both a manicure and a pedicure together, and my pedicure hadn't even lasted 12 hours! Although I live within walking distance, I have no plans to return.

Pros: Nice interior

Cons: Exceptionally overpriced, ugly parking lot view from mani/pedi area

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I got a gift certificate for my girlfriend for her birthday for a massage and a facial, I did this because these are her 2 favorte things in the world!!!! when I picked her up that saturday She said they were the best she had ever had and that April and Molly were fantastic and treated her better than any other spa she had ever been to!!!!. the front desk chicks were very helpful when I bought the card and I will diffenatly be getting her a Certificate for Christmas.

2
★★★★★

I got a gift certificate for my girlfriend for her birthday for a massage and a facial, I did this because these are her 2 favorte things in the world!!!! when I picked her up that saturday She said they were the best she had ever had and that April and Molly were fantastic and treated her better than any other spa she had ever been to!!!!. the front desk chicks were very helpful when I bought the card and I will diffenatly be getting her a Certificate for Christmas.

Pros: they were able to answer all my "guy" questions

Cons: bad parking

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I got my boyfriend a massage for his birthday-his first massage ever, and I thought I was going to have to drag him out of there. He went in feeling tense and jittery and came out like melted butter. April did a great job! I got a facial while he was getting his massage and also had a great experience. I may try something a little less expensive next time, but they advertised on their website that they try to make everyone feel comfortable and I didn't want to take my boyfriend to a really girly space. Healing waters was calm and relaxing with a great atmosphere.

2
★★★★☆

I got my boyfriend a massage for his birthday-his first massage ever, and I thought I was going to have to drag him out of there. He went in feeling tense and jittery and came out like melted butter. April did a great job! I got a facial while he was getting his massage and also had a great experience. I may try something a little less expensive next time, but they advertised on their website that they try to make everyone feel comfortable and I didn't want to take my boyfriend to a really girly space. Healing waters was calm and relaxing with a great atmosphere.

Pros: quiet, calm atmosphere, great staff

Cons: definitely over priced

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I have been living in the triangle area for years now, work all the time, but I've tried several massage therapists and haven't found one that I truly feel like is best for me. I decided to try Healing Waters because some co-workers of mine recommended it. After my first massage there in early July I won't go anywhere else. My massage therapist, April, has made me less stressed just for the fact that she knows and understands exactly what I need. Every time I go in it seems like I need a focus whether it's my back or neck and April emphasizes these spots and my week is so much better because I'm not as stressed. I realize not every therapist is for everyone, but April is by far the best massage therapist I've had yet. If you're looking for a stress reliever I highly recommend Healing Waters. It's pretty much an experience each time.

2
★★★★★

I have been living in the triangle area for years now, work all the time, but I've tried several massage therapists and haven't found one that I truly feel like is best for me. I decided to try Healing Waters because some co-workers of mine recommended it. After my first massage there in early July I won't go anywhere else. My massage therapist, April, has made me less stressed just for the fact that she knows and understands exactly what I need. Every time I go in it seems like I need a focus whether it's my back or neck and April emphasizes these spots and my week is so much better because I'm not as stressed. I realize not every therapist is for everyone, but April is by far the best massage therapist I've had yet. If you're looking for a stress reliever I highly recommend Healing Waters. It's pretty much an experience each time.

Pros: therapists know what they are talking about, calming atmosphere, works with my schedule

Cons: corporate massages would be nice

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What is up with this place? Why is the staff never the same? I can never get the same therapist for facials or massage. The front desk staff is never the same, and how hard is it to get an appointment straight. Not to mention why can?t I buy a gift card for any dollar amount. Why do I have to spend $100.00 to get an $88.00 service? I was also told I could leave a tip on the gift card. Then when I went to check out I was told I had to use it toward a service or on over priced product. Save your money go somewhere else. It makes you wonder why they cant keep a steady staff. The Service has definitely gone down hill. Its really a shame because it really was a nice place.

0
★☆☆☆☆

What is up with this place? Why is the staff never the same? I can never get the same therapist for facials or massage. The front desk staff is never the same, and how hard is it to get an appointment straight. Not to mention why can?t I buy a gift card for any dollar amount. Why do I have to spend $100.00 to get an $88.00 service? I was also told I could leave a tip on the gift card. Then when I went to check out I was told I had to use it toward a service or on over priced product. Save your money go somewhere else. It makes you wonder why they cant keep a steady staff. The Service has definitely gone down hill. Its really a shame because it really was a nice place.

Pros: Nice lounge

Cons: No Parking, high staff turnover, hard to book Appointments, bad gift card policy

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OMG - if you want THE best manicure/pedicure in the Triangle - go see Gina at Healing Waters Day Spa. I've never had my nails look so good... the entire experience at Healing Waters is remarkable. I love this place!

2
★★★★★

OMG - if you want THE best manicure/pedicure in the Triangle - go see Gina at Healing Waters Day Spa. I've never had my nails look so good... the entire experience at Healing Waters is remarkable. I love this place!

Pros: atmosphere, service, parking,

Cons: none

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I was so very pleased with the atmosphere and service I received at the Healing Waters spa! I had been having a very bad week and decided to treat myself to a massage. I selected the classic massage (essentially an aromatherapy massage). It was the best 55 minutes I've experienced in a long time! I can't wait to return and try their other services - next time I think I'll try the deep tissue massage. :)

I've visited other spas in the past but this place has something special. It's a total experience - not just a massage. The facility is aesthetically pleasing, the front desk staff was friendly, the service was second to none, and the whole experience was soothing and rejuvenating. I highly recommend it!

2
★★★★★

I was so very pleased with the atmosphere and service I received at the Healing Waters spa! I had been having a very bad week and decided to treat myself to a massage. I selected the classic massage (essentially an aromatherapy massage). It was the best 55 minutes I've experienced in a long time! I can't wait to return and try their other services - next time I think I'll try the deep tissue massage. :)

I've visited other spas in the past but this place has something special. It's a total experience - not just a massage. The facility is aesthetically pleasing, the front desk staff was friendly, the service was second to none, and the whole experience was soothing and rejuvenating. I highly recommend it!

Pros: Absolutely everything! Pleasing atmosphere, top knotch staff, best service!

Cons: I wish I'd made a whole day out of it... I'll be back - there are no cons!

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I visited Healing Waters Day Spa due to it being recommended highly to me by a friend. I am so glad that I tried it out. I will definitely be back! The front desk staff were incredibly professional, friendly, and knowledgeable. The atmosphere was perfect, tastefully designed and emaculate. While this was impressive, it was my facial with Kristina that was truly spectacular. I have had many facials, but this facial by far exceeded any others. I was so impressed with her attitude and demeanor. All of the staff made my experience excellent. Everyone needs to take advantage of Healing Waters, they definitely have their act together.... it is beyond world class!

2
★★★★★

I visited Healing Waters Day Spa due to it being recommended highly to me by a friend. I am so glad that I tried it out. I will definitely be back! The front desk staff were incredibly professional, friendly, and knowledgeable. The atmosphere was perfect, tastefully designed and emaculate. While this was impressive, it was my facial with Kristina that was truly spectacular. I have had many facials, but this facial by far exceeded any others. I was so impressed with her attitude and demeanor. All of the staff made my experience excellent. Everyone needs to take advantage of Healing Waters, they definitely have their act together.... it is beyond world class!

Pros: ambiance, staff, customer service, easy to do business with

Cons: wish i had more time to take advantage of more services

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However, now the entire staff has changed and I wouldn't go back if they paid for my service! Obliviously they don't treat their employees well and that's why the whole staff has changed. When I asked one of their concierge what had happened, she just said 2 quit and 1 had pulled a muscle. It seems a little weird to me considering the 3 people that I loved are gone and they conveyed to me how much they loved their jobs. The only conclusion I can come up with is that upper management came in and changed the staff around. Now the atmosphere is very bleak. The new concierge is gitty and not by any standards, professional. They are never going to find a better massage therapist than Allan and Paula. They were amazing! I hate it when I find a place I love to go to for a service and I love the people there and then one day, bam the staff has changed. It makes me as a customer feel uneasy.

0
★☆☆☆☆

However, now the entire staff has changed and I wouldn't go back if they paid for my service! Obliviously they don't treat their employees well and that's why the whole staff has changed. When I asked one of their concierge what had happened, she just said 2 quit and 1 had pulled a muscle. It seems a little weird to me considering the 3 people that I loved are gone and they conveyed to me how much they loved their jobs. The only conclusion I can come up with is that upper management came in and changed the staff around. Now the atmosphere is very bleak. The new concierge is gitty and not by any standards, professional. They are never going to find a better massage therapist than Allan and Paula. They were amazing! I hate it when I find a place I love to go to for a service and I love the people there and then one day, bam the staff has changed. It makes me as a customer feel uneasy.

Pros: The spa has nice soothing colors to it; it is esthetically pleasing.

Cons: Not professional and the environment is bleak.

Editorial from

Traditional spa treatments as well as hydrotherapy, microdermabrasion, and chemical peels.

 

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