24 Seven Family Fitness

★★★★☆
  • 410 W Broughton St

    Savannah, GA 31401

    Map & Directions
  • 912-236-7566

About 24 Seven Family Fitness

Categories

Sports & Recreation

Sports & Recreation
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There's no pricing on the facility nor on any of the web sites, I simply would like to know an average pricing. Nothing negative about the buisness, just lacking providing that information.

3
★★★★★

There's no pricing on the facility nor on any of the web sites, I simply would like to know an average pricing. Nothing negative about the buisness, just lacking providing that information.

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As a paying member I began working at 24seven as a personal trainer and was not pleased. After two weeks of training approximately 20 people I received no compensation per company policy. I quit yet still held a membership. I continued to

3
★★★★★

As a paying member I began working at 24seven as a personal trainer and was not pleased. After two weeks of training approximately 20 people I received no compensation per company policy. I quit yet still held a membership. I continued to

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SCAD Students, Stay FAR FAR away from this place! I had a membership when I lived in Savannah several years ago. I used to go late at night after work. My debit card and several checks were stolen from the locker room. I belief it was a

3
★★★★★

SCAD Students, Stay FAR FAR away from this place! I had a membership when I lived in Savannah several years ago. I used to go late at night after work. My debit card and several checks were stolen from the locker room. I belief it was a

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Do not join this gym. I have always lived downtown and toured the gym one day looking for a place while I was home for a month and needed a place to work out. It had old equipment but seemed very quiet so I paid a one month $40 fee, which

3
★★★★★

Do not join this gym. I have always lived downtown and toured the gym one day looking for a place while I was home for a month and needed a place to work out. It had old equipment but seemed very quiet so I paid a one month $40 fee, which

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I am giving three stars, and hopefully I can give more soon, but we'll see. The staff is very nice, and every one I have dealt with personally is very nice. I signed a 3 year contract on June 15, 2010 because I was told the monthly

3
★★★★★

I am giving three stars, and hopefully I can give more soon, but we'll see. The staff is very nice, and every one I have dealt with personally is very nice. I signed a 3 year contract on June 15, 2010 because I was told the monthly

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WORD OF MOUTH! That is indeed the best form of advertising. Not many reviews here. However, the fact that ALL the reviews from actual customers are completely negative and the only reviews that have any positive rating at all were

3
★★★★★

WORD OF MOUTH! That is indeed the best form of advertising. Not many reviews here. However, the fact that ALL the reviews from actual customers are completely negative and the only reviews that have any positive rating at all were

.

Run away fast if your thinking of signing a contract with this gym. Read the past reviews, doesn't matter what location all have horrible reviews.\r
\r
We were a member at the richmond hill location, I am in the military and came down on

3
★★★★★

Run away fast if your thinking of signing a contract with this gym. Read the past reviews, doesn't matter what location all have horrible reviews.\r
\r
We were a member at the richmond hill location, I am in the military and came down on

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i agree with all the reviews on here this gym is horrible now granted i like being able to work out when ever i like to no matter the time. this place takes money when they want to i had to close my bank account just so they wouldnt take

3
★★★★★

i agree with all the reviews on here this gym is horrible now granted i like being able to work out when ever i like to no matter the time. this place takes money when they want to i had to close my bank account just so they wouldnt take

.

I wish there was a way to give a negative rating on the way these contracts are handled.We did what we were required to do at the end of our contract and they are still taking money out .And the people we are forced to talk to are very

3
★★★★★

I wish there was a way to give a negative rating on the way these contracts are handled.We did what we were required to do at the end of our contract and they are still taking money out .And the people we are forced to talk to are very

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In June 2008 I signed up for a two year membership. In early August I found out I was expecting. Due to my pregnancy being high-risk, I was not able to work out. I went to the gym and spoke with the guy I signed up with and explained my

3
★★★★★

In June 2008 I signed up for a two year membership. In early August I found out I was expecting. Due to my pregnancy being high-risk, I was not able to work out. I went to the gym and spoke with the guy I signed up with and explained my

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Just joined this gym two months ago. Since then they have charged my account double for both months, stating they will correct it. Have not yet and have not gotten back in touch with me. I joined because of the 24 hour access which is anything but that. I can only get in when the staff is their and I have to ring the doorbell. My key card never works even when the so call fix it. They signed me up for two memberships, one with my last name first and the other with my first name last. Then told me to get a print out of my bank statement so they could see if I was telling the truth about the duplicate payment. So, I go home and come back and they tell me I was right just to waste my time. Majority of the staff is incompetent. I would advise all not to get involved with this gym.

0
★☆☆☆☆

Just joined this gym two months ago. Since then they have charged my account double for both months, stating they will correct it. Have not yet and have not gotten back in touch with me. I joined because of the 24 hour access which is anything but that. I can only get in when the staff is their and I have to ring the doorbell. My key card never works even when the so call fix it. They signed me up for two memberships, one with my last name first and the other with my first name last. Then told me to get a print out of my bank statement so they could see if I was telling the truth about the duplicate payment. So, I go home and come back and they tell me I was right just to waste my time. Majority of the staff is incompetent. I would advise all not to get involved with this gym.

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Trying to get some feedback on this location

0
★☆☆☆☆

Trying to get some feedback on this location

Pros: Not sure yet

Cons: Not sure yet

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This is my first time ever writing a review...and I am not a big complainer. But I feel that I am being scammed and I want to let as many people know as possible so that others dont have the same experience.

I moved away from Savannah and am willing to pay the $75 early termination fee....but I keep getting excuses from the main office in Colorado. I first sent the termination form and required utility bill via email attachment. They say that their computer does not support pdf scans. So I have a friend fax the information. Two weeks later they call and say that they cannot read the copy well. So I guess I will fax again? How long will this continue? I feel as if I am being scammed. They keep on waiting...then making excuses so that they can continue to collect monthly dues.

BUYER BEWARE! DO NOT JOIN THIS GYM! HALF OF THE MACHINES DONT EVEN WORK!! The card reader often doesnt work. One time I went when it wasnt working and was told to go down the dark alley at night to the back door which was propped up for anyone to enter! I am so disgusted by this experience.

0
★☆☆☆☆

This is my first time ever writing a review...and I am not a big complainer. But I feel that I am being scammed and I want to let as many people know as possible so that others dont have the same experience.

I moved away from Savannah and am willing to pay the $75 early termination fee....but I keep getting excuses from the main office in Colorado. I first sent the termination form and required utility bill via email attachment. They say that their computer does not support pdf scans. So I have a friend fax the information. Two weeks later they call and say that they cannot read the copy well. So I guess I will fax again? How long will this continue? I feel as if I am being scammed. They keep on waiting...then making excuses so that they can continue to collect monthly dues.

BUYER BEWARE! DO NOT JOIN THIS GYM! HALF OF THE MACHINES DONT EVEN WORK!! The card reader often doesnt work. One time I went when it wasnt working and was told to go down the dark alley at night to the back door which was propped up for anyone to enter! I am so disgusted by this experience.

Pros: none that I can think of...unless you're into being scammed

Cons: where do I begin??

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My experiance was something something that I would rather forget. My digg is not with the employees but with the ownership. Birds of a feather flock together. I am in business, and I know how to play the game. I have met the ownership and have observed the way they conduct business. Very unproffesional. For a owner to post a statement in rebuttal of an in your face complaint online is unfortunate. Im disapointed. Let me school you for a moment. The correct response would have been no reponse or a one liner, with your contact information. I have heard complain after complaint after complaint. Cant get in, overpayments taken out of my account. anniversary month? The complaint is no help when problems arise, phone call after phone call go unanswered. I read a review that talked about a Mike that worked for you guys, he was called sleezy etc. etc. etc. But what I didnt see was a rebuttal from you OWNER! Not one word to defend him even if he is everything he was accused of. You hired the guy for Gods sake! You say you were in the military? Did you forget " responsible for everything we do or fail to do" that statement is talking about the team! but you left him out there by himself. You should have defended him! Leadership! Your 20 years in the military, you want to use that to prop yourself up with! How dare you!! I dont know what you did in the military but you obviously missed a few leadership classes.You may have served in this war, I dont know, but so has allot of other people, so when you attempt to prop yourself up with a statement like that, be sure that you are without blemish, or you dishonor my freinds who are maimed or with our father in heaven. I have also observed the ownerships total disrespect for their employees, and so has allot of other people! We members see. Your management style is something out of the dark ages. You browbeat them, play games with their lives and their families lives. I have heard the other owner scare employees with their jobs on a regular basis, I have observed your employees crying because of your treatment of them. So unfortunate. I apologize for getting a little heated here. But I just have a very low tolerance for abuse, neglect! You talk about slander? I would love to take this one to court, I am sure that your employees would have their day in court! What happen to that one guy you had, he was doing the business to business stuff. He approached my company on a cold call, I promised him 5 minutes and 1 hour later we were still talking, now that guy believed in what he was doing, and we instantly liked him. I asked about him some time ago, he represneted your company well. You lost a good one. So take my words to heart if you can, its all constructive and not personal. Reflect!

0
★☆☆☆☆

My experiance was something something that I would rather forget. My digg is not with the employees but with the ownership. Birds of a feather flock together. I am in business, and I know how to play the game. I have met the ownership and have observed the way they conduct business. Very unproffesional. For a owner to post a statement in rebuttal of an in your face complaint online is unfortunate. Im disapointed. Let me school you for a moment. The correct response would have been no reponse or a one liner, with your contact information. I have heard complain after complaint after complaint. Cant get in, overpayments taken out of my account. anniversary month? The complaint is no help when problems arise, phone call after phone call go unanswered. I read a review that talked about a Mike that worked for you guys, he was called sleezy etc. etc. etc. But what I didnt see was a rebuttal from you OWNER! Not one word to defend him even if he is everything he was accused of. You hired the guy for Gods sake! You say you were in the military? Did you forget " responsible for everything we do or fail to do" that statement is talking about the team! but you left him out there by himself. You should have defended him! Leadership! Your 20 years in the military, you want to use that to prop yourself up with! How dare you!! I dont know what you did in the military but you obviously missed a few leadership classes.You may have served in this war, I dont know, but so has allot of other people, so when you attempt to prop yourself up with a statement like that, be sure that you are without blemish, or you dishonor my freinds who are maimed or with our father in heaven. I have also observed the ownerships total disrespect for their employees, and so has allot of other people! We members see. Your management style is something out of the dark ages. You browbeat them, play games with their lives and their families lives. I have heard the other owner scare employees with their jobs on a regular basis, I have observed your employees crying because of your treatment of them. So unfortunate. I apologize for getting a little heated here. But I just have a very low tolerance for abuse, neglect! You talk about slander? I would love to take this one to court, I am sure that your employees would have their day in court! What happen to that one guy you had, he was doing the business to business stuff. He approached my company on a cold call, I promised him 5 minutes and 1 hour later we were still talking, now that guy believed in what he was doing, and we instantly liked him. I asked about him some time ago, he represneted your company well. You lost a good one. So take my words to heart if you can, its all constructive and not personal. Reflect!

Pros: A WATER FOUNTAIN

Cons: EVERYTHING ELSE

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Contact me at 912-920-7734 I will see if I can assist you. Mark Eaton

2
★★★★★

Contact me at 912-920-7734 I will see if I can assist you. Mark Eaton

Pros: Speak directly to the owner

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I was a member of the 24 seven family fitness for two years. I finally had enough of the card reader being broke every other day since I workout at 6 AM every morning. After finished my two years, I cancelled my membership. Well, 24 seven family fitness would not except my termination after several attempts. They keep billing me every month because I removed them from the draft. I have called over ten times. Everytime I call, I get a different lie why they are unable to cancel the membership. I'm woriking on filing a class action lawsuit against the owners of the gym as well as the billing company. I have several people that this has been affect by their illegal business practice.

0
★☆☆☆☆

I was a member of the 24 seven family fitness for two years. I finally had enough of the card reader being broke every other day since I workout at 6 AM every morning. After finished my two years, I cancelled my membership. Well, 24 seven family fitness would not except my termination after several attempts. They keep billing me every month because I removed them from the draft. I have called over ten times. Everytime I call, I get a different lie why they are unable to cancel the membership. I'm woriking on filing a class action lawsuit against the owners of the gym as well as the billing company. I have several people that this has been affect by their illegal business practice.

Pros: Great equipment

Cons: Contract

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You and your partners clearly have a lot of time and money invested in your locations, however i would advise you to reconsider your aggressive contractual service agreements. It should be in your best interest to value the connivence in canceling a members account as much as allowing 24 hour access to your equipment. After using your services, it is hard to recommend a new user to a membership that will entrap them into a seemingly noway out contract. The money lost by leaving members, would be easily compensated by the vast number of word of mouth recommendations.

1
★★☆☆☆

You and your partners clearly have a lot of time and money invested in your locations, however i would advise you to reconsider your aggressive contractual service agreements. It should be in your best interest to value the connivence in canceling a members account as much as allowing 24 hour access to your equipment. After using your services, it is hard to recommend a new user to a membership that will entrap them into a seemingly noway out contract. The money lost by leaving members, would be easily compensated by the vast number of word of mouth recommendations.

Pros: access, if your card works

Cons: aggressive entrapping contracts and hard nosed billing Co.

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Our contract is a template that is mandated and governed by the Georgia States Attorney General's Office and must be approved and on file in said office before we can sell said contract. It is public record.

Our terms are no different than any other contractual agreement you enter into. It is a contract. You agree to certain terms and so do we. However, ours has provisions for termination as is required by state law. If you meet the criteria for cancellation it is no problem to get out of the membership. It is when someone is less than honest in their attempt to cancel that ASF, our billing company will hold you to the letter of the contract. It is called breach of contract when you lie in an attempt to get out of it.

You can't stop making your car payment just because you don't drive your car, understand that this is no different. You are an adult who signed a contract that you were given a NCR copy of at point of sale. It is an obligation so you must fill it, sell it or meet the cancellation criteria. It is that simple. There is no gray area.

Our card system works just fine as long as your account is current, or there is an unforeseen computer failure, or when members do not take the time to scan their cards properly. For all of these issues an emergency contact number is listed on each entry of each club. If there is an unforeseen problem you can call someone to resolve it.

2
★★★★★

Our contract is a template that is mandated and governed by the Georgia States Attorney General's Office and must be approved and on file in said office before we can sell said contract. It is public record.

Our terms are no different than any other contractual agreement you enter into. It is a contract. You agree to certain terms and so do we. However, ours has provisions for termination as is required by state law. If you meet the criteria for cancellation it is no problem to get out of the membership. It is when someone is less than honest in their attempt to cancel that ASF, our billing company will hold you to the letter of the contract. It is called breach of contract when you lie in an attempt to get out of it.

You can't stop making your car payment just because you don't drive your car, understand that this is no different. You are an adult who signed a contract that you were given a NCR copy of at point of sale. It is an obligation so you must fill it, sell it or meet the cancellation criteria. It is that simple. There is no gray area.

Our card system works just fine as long as your account is current, or there is an unforeseen computer failure, or when members do not take the time to scan their cards properly. For all of these issues an emergency contact number is listed on each entry of each club. If there is an unforeseen problem you can call someone to resolve it.

Pros: Multiple Locations, 24 Hr Access & No Crowds

Cons: People who don't fulfill agreements

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I have been a member of 24/7 Family Fitness since they started in 2000. They started with one club and now have 8 clubs. They are locally owned and contribute to the local economy. They have a very close working relationship with the military and have a great reputation in town. I personally use the downtown club about twice a week (this location has only been open about 4 years) and have never had a problem with the door. The gym appears to be as clean as any other gym I have ever worked out at. I would have to say that for reliability and customer service this company is way above average. I would highly recommend this club to anyone that is looking for a place to workout at.

2
★★★★★

I have been a member of 24/7 Family Fitness since they started in 2000. They started with one club and now have 8 clubs. They are locally owned and contribute to the local economy. They have a very close working relationship with the military and have a great reputation in town. I personally use the downtown club about twice a week (this location has only been open about 4 years) and have never had a problem with the door. The gym appears to be as clean as any other gym I have ever worked out at. I would have to say that for reliability and customer service this company is way above average. I would highly recommend this club to anyone that is looking for a place to workout at.

Pros: been in Savannah almost 10 years 8 locations

Cons: nothing I can think of

 

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