Toyota of Grapevine

★★★★★
  • 701 E State Highway 114

    Grapevine, TX 76051

    Map & Directions
  • 817-329-5949

About Toyota of Grapevine

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Automotive Repair
Hours
M-Sa 7am-9pm, Su Closed
Emails
  • contact@toyotaofgrapevine.com
Keywords
  • Toyota of Grapevine
  • Toyota Dealer
  • Toyota Service
  • Toyota
  • Toyota Car Repair
  • Toyota Grapevine
Brands
  • Toyota
Languages
  • English
  • Spanish
4.5714 21
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Dawn Kolberg is the BEST! Every time I take my Sienna in to be serviced I leave smiling. Texas Toyota is an exceptional dealership and a big part of that is because of employees like Dawn.
Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

5
★★★★★

Dawn Kolberg is the BEST! Every time I take my Sienna in to be serviced I leave smiling. Texas Toyota is an exceptional dealership and a big part of that is because of employees like Dawn.
Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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David Dang was my consultant. If/when I need to have my Scion serviced again I will definitely be returning to Grapevine Toyota- and it's not even the dealership where I purchased my car. He helped me with my car very quickly and he even took care of dealing with the warranty company, which took a lot of stress away on my end of the situation. He's a great employee and I really appreciate him going out of his way to provide excellent customer service!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

5
★★★★★

David Dang was my consultant. If/when I need to have my Scion serviced again I will definitely be returning to Grapevine Toyota- and it's not even the dealership where I purchased my car. He helped me with my car very quickly and he even took care of dealing with the warranty company, which took a lot of stress away on my end of the situation. He's a great employee and I really appreciate him going out of his way to provide excellent customer service!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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This was by far the best Toyota dealership I have ever been to. People were so friendly and ready to assist, waiting area was big and accommodating. I was told the service will take about 1 hour and 15 minutes and that's exactly what I got. Great Job!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

This was by far the best Toyota dealership I have ever been to. People were so friendly and ready to assist, waiting area was big and accommodating. I was told the service will take about 1 hour and 15 minutes and that's exactly what I got. Great Job!

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Jennifer Graves greeted us, asked what we were looking for in a vehicle and provided several options. She was very patient while my wife and I were discussing the models, colors, and costs associated with new vehicles. She was NOT pushy but did encourage test drives of different models to see what would work best for our wants and needs. I was impressed with everyone involved including the salesperson, sales manager, and even the owner. They all seemed to want to helps us find a good vehicle that would fit both our needs and our budget. It was a lengthy process but nobody seemed overly rushed, stressed, worried, angry, or otherwise unfriendly or unprofessional. I was pleased and surprised to see so many sales managers and even the owner taking time to clean and straighten the waiting area. Sales people remained in sales and maintenance people remained doing maintenance. It shows that the dealership is run and owned by high quality professional, concerned, and engaged leaders. Zane in purchasing helped make a long and boring part of purchasing much more enjoyable! He was very personable and conversational which avoided the extended awkwardness of sitting and waiting which usually accompanies extensive contracts and paperwork. Our vehicles were externally and internally clean and neat. Any last minute questions were answered and all issues were handled promptly and professionally. It was an exceptional experience!

5
★★★★★

Jennifer Graves greeted us, asked what we were looking for in a vehicle and provided several options. She was very patient while my wife and I were discussing the models, colors, and costs associated with new vehicles. She was NOT pushy but did encourage test drives of different models to see what would work best for our wants and needs. I was impressed with everyone involved including the salesperson, sales manager, and even the owner. They all seemed to want to helps us find a good vehicle that would fit both our needs and our budget. It was a lengthy process but nobody seemed overly rushed, stressed, worried, angry, or otherwise unfriendly or unprofessional. I was pleased and surprised to see so many sales managers and even the owner taking time to clean and straighten the waiting area. Sales people remained in sales and maintenance people remained doing maintenance. It shows that the dealership is run and owned by high quality professional, concerned, and engaged leaders. Zane in purchasing helped make a long and boring part of purchasing much more enjoyable! He was very personable and conversational which avoided the extended awkwardness of sitting and waiting which usually accompanies extensive contracts and paperwork. Our vehicles were externally and internally clean and neat. Any last minute questions were answered and all issues were handled promptly and professionally. It was an exceptional experience!

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This dealership is the best I have ever used. I totally had about 7 Toyota dealerships during last 20 years. This one is the best. Keep working hard to earn more business from happy customer! Thanks. Weicong.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

This dealership is the best I have ever used. I totally had about 7 Toyota dealerships during last 20 years. This one is the best. Keep working hard to earn more business from happy customer! Thanks. Weicong.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Dustin carefully reviewed the work that was needed so that I understood the full scope or repairs. He was always pleasant and ready to help. He met all of the service needs.

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4
★★★★☆

Dustin carefully reviewed the work that was needed so that I understood the full scope or repairs. He was always pleasant and ready to help. He met all of the service needs.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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I am so glad we are members of Costco because this Auto Purchasing program is one that I would be happy to use again. Melissa was a gem. I cannot say enough good things about her. High praise also for John Garcia and Jennifer, the CS Director.

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5
★★★★★

I am so glad we are members of Costco because this Auto Purchasing program is one that I would be happy to use again. Melissa was a gem. I cannot say enough good things about her. High praise also for John Garcia and Jennifer, the CS Director.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Natalie Hood has a very refined sense of hospitality that really stands out at Texas Toyota Grapevine. Her courteousness and attentiveness made me feel like a valued customer, and I look forward to repeating the experience again. Let her drive your culture, and you'll give those other dealerships out there a run for their hoity-toity money.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

Natalie Hood has a very refined sense of hospitality that really stands out at Texas Toyota Grapevine. Her courteousness and attentiveness made me feel like a valued customer, and I look forward to repeating the experience again. Let her drive your culture, and you'll give those other dealerships out there a run for their hoity-toity money.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Our sales representative was Chase Vaughn and I would highly recommend him to everyone I talk to he did an excellent job for us and I will defiantly go through him in the future!

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5
★★★★★

Our sales representative was Chase Vaughn and I would highly recommend him to everyone I talk to he did an excellent job for us and I will defiantly go through him in the future!

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As always, I am amazed at the quality of service I receive at Texas Toyota of Grapevine, Truly outstanding! Thank You.

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4
★★★★☆

As always, I am amazed at the quality of service I receive at Texas Toyota of Grapevine, Truly outstanding! Thank You.

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Thank you for a customer focused waiting area with wonderful amenities that made our wait comfortable. Neeli was wonderful and kept us updated through the process.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

4
★★★★☆

Thank you for a customer focused waiting area with wonderful amenities that made our wait comfortable. Neeli was wonderful and kept us updated through the process.

Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

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Dawn is always professional and helpful. I had to come back a few days later, to have the sun visor replaced, the gentleman that assisted me was quite busy attending to all of the customers, but he also was very professional, efficient and made sure that everyone knew that they were being attended to.

4
★★★★☆

Dawn is always professional and helpful. I had to come back a few days later, to have the sun visor replaced, the gentleman that assisted me was quite busy attending to all of the customers, but he also was very professional, efficient and made sure that everyone knew that they were being attended to.

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.

I don't mind coming to have my car checked and the oil changed, the consultant is always very helpful and offers to take me home or where ever I need to go if working on the car is going to enter fear with my schedule and I am not able to wait for it. I have been doing business here for some years and don't plan to change.

5
★★★★★

I don't mind coming to have my car checked and the oil changed, the consultant is always very helpful and offers to take me home or where ever I need to go if working on the car is going to enter fear with my schedule and I am not able to wait for it. I have been doing business here for some years and don't plan to change.

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Jason was a great representative and answered all my questions.

5
★★★★★

Jason was a great representative and answered all my questions.

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.

I have noticed that your consultants are very sincere in their interaction with the people. Keep up the good work. Would not go anywhere else.

5
★★★★★

I have noticed that your consultants are very sincere in their interaction with the people. Keep up the good work. Would not go anywhere else.

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I was very impressed with the cordiality of the staff. The customer service is the main reason I keep returning to Toyota of Grapevine. Keep up the good work!

5
★★★★★

I was very impressed with the cordiality of the staff. The customer service is the main reason I keep returning to Toyota of Grapevine. Keep up the good work!

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.

I would like to say that my experience at this dealership was a pleasurable one. Robert Moran, the assistant service manager, took plenty of time explaining the necessary repairs and future preventative repairs. I literally drove off the service lot with a brand new engine. I have had nothing but great service from my 2002 Toyota Tacoma and it was time to invest a little money back into a reliable vehicle. I plan on having my vehicle solely serviced and repaired by Texas Toyota. Thank you Robert Moran for taking the time to explain everything to me and for your patience and honesty! Truly exceptional experience!

5
★★★★★

I would like to say that my experience at this dealership was a pleasurable one. Robert Moran, the assistant service manager, took plenty of time explaining the necessary repairs and future preventative repairs. I literally drove off the service lot with a brand new engine. I have had nothing but great service from my 2002 Toyota Tacoma and it was time to invest a little money back into a reliable vehicle. I plan on having my vehicle solely serviced and repaired by Texas Toyota. Thank you Robert Moran for taking the time to explain everything to me and for your patience and honesty! Truly exceptional experience!

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Thank you for your quick and professional level of service. The van was even detailed when I came to pick it up. The small things are greatly appreciated.

5
★★★★★

Thank you for your quick and professional level of service. The van was even detailed when I came to pick it up. The small things are greatly appreciated.

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.

Sean handled my last minute service appt wonderfully with all my vehicle concerns. It was great to work with someone who was professional, courteous, and has a great sense of humor in a hectic job environment as I am in the same industry dealing with people all day. I will no doubt be back. You've got a great person working for you.

5
★★★★★

Sean handled my last minute service appt wonderfully with all my vehicle concerns. It was great to work with someone who was professional, courteous, and has a great sense of humor in a hectic job environment as I am in the same industry dealing with people all day. I will no doubt be back. You've got a great person working for you.

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Toyota had a number of vehicles similar to the one we are looking for. However, we are unable to agree on price. We've visited multiple times to look at and test drive the cars. Rod has been easy to work with and is not very high-pressure, however, a few others there are using the hard sell technique a little too much. I recommend asking for Rod.

3
★★★☆☆

Toyota had a number of vehicles similar to the one we are looking for. However, we are unable to agree on price. We've visited multiple times to look at and test drive the cars. Rod has been easy to work with and is not very high-pressure, however, a few others there are using the hard sell technique a little too much. I recommend asking for Rod.

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.

I know that people often associate car dealerships as a rip-off, but the service people at Texas Toyota are just the opposite. I had to get my timing belt changed and like a lot of other people I shopped around first. Well believe it or not the dearlership had the lowest quote. That made me feel better because not only was I saving money, but the dealership were the people that would be working on my car. I recommend if you are shopping around take a look at Texas Toyota first.

5
★★★★★

I know that people often associate car dealerships as a rip-off, but the service people at Texas Toyota are just the opposite. I had to get my timing belt changed and like a lot of other people I shopped around first. Well believe it or not the dearlership had the lowest quote. That made me feel better because not only was I saving money, but the dealership were the people that would be working on my car. I recommend if you are shopping around take a look at Texas Toyota first.

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