Bmw & Mini Cooper-South Atl

★★★★★
33.5669 -84.523
Map and Directions to Bmw & Mini Cooper-South Atl

770-969-0755

4171 Jonesboro Rd

Union City, GA

30291

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About Bmw & Mini Cooper-South Atl

Hours
Mon 09:00 AM-08:00 PM;Tue 09:00 AM-08:00 PM;Wed 09:00 AM-08:00 PM;Thu 09:00 AM-08:00 PM;Fri 09:00 AM-08:00 PM;Sat 09:00 AM-06:00 PM

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Reviews 1 - 33 of 33.
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Although I wasn't in the car shopping mood, I stopped off at this dealership just to look at the Mini Coopers that they had on the lot. I think these cars are the cutest ever, but it was the people there that made me feel like I knew them. The customer service was awesome. They knew I wasn't in the market to buy a car, but they still gave me the respect and was very courteous to me and my friends. Any question I had, they would answer. Check them out and even buy a car if you can. I would recommend them 100%.

5
★★★★★

Although I wasn't in the car shopping mood, I stopped off at this dealership just to look at the Mini Coopers that they had on the lot. I think these cars are the cutest ever, but it was the people there that made me feel like I knew them. The customer service was awesome. They knew I wasn't in the market to buy a car, but they still gave me the respect and was very courteous to me and my friends. Any question I had, they would answer. Check them out and even buy a car if you can. I would recommend them 100%.

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Latest reviews from Citysearch.

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Amy Varghese provided excellent Customer service during my quest and eventual purchase of the Mini of my dreams. I had been looking at the Mini's for approximately 5 years and Amy helped me decide on the most awesome customized Mini ever.

6
★★★★★

Amy Varghese provided excellent Customer service during my quest and eventual purchase of the Mini of my dreams. I had been looking at the Mini's for approximately 5 years and Amy helped me decide on the most awesome customized Mini ever.

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This is the sixth car I have purchased from Adrian Avila. He is a consummate professional and knows my every need as a BMW owner/lover. He is the absolute best and I shopped the car!

6
★★★★★

This is the sixth car I have purchased from Adrian Avila. He is a consummate professional and knows my every need as a BMW owner/lover. He is the absolute best and I shopped the car!

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I am so thankful for the help and genuine care given by Jessica and the rest of the Mini/BMW of South Atlanta.

6
★★★★★

I am so thankful for the help and genuine care given by Jessica and the rest of the Mini/BMW of South Atlanta.

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I found the vehicle online and communicated w/Cindy for approx two weeks...when finally deciding which car I wanted, Cindy was sensitive to the fact I was driving in from Alabama on a Saturday...She introduced me to Will; we test drove the

6
★★★★★

I found the vehicle online and communicated w/Cindy for approx two weeks...when finally deciding which car I wanted, Cindy was sensitive to the fact I was driving in from Alabama on a Saturday...She introduced me to Will; we test drove the

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BMW of South Atlanta wasnt the closest, but close enough than the other stores. After speaking with Leroy over the phone, I felt like family. He very was personable which made feel comfortable.

6
★★★★★

BMW of South Atlanta wasnt the closest, but close enough than the other stores. After speaking with Leroy over the phone, I felt like family. He very was personable which made feel comfortable.

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The sales staff has been completely turned over since my last purchase, and for me the difference was like night and day. I decided to give them a second chance and am so glad I did. Amy and Jessica were patient with my multiple weekends

6
★★★★★

The sales staff has been completely turned over since my last purchase, and for me the difference was like night and day. I decided to give them a second chance and am so glad I did. Amy and Jessica were patient with my multiple weekends

.

After arriving at the dealership I was negotiating and meet Mr. Stephens. All I can say Leroy,Quentin you guys were a world class act again! I will be back!!!!!

6
★★★★★

After arriving at the dealership I was negotiating and meet Mr. Stephens. All I can say Leroy,Quentin you guys were a world class act again! I will be back!!!!!

.

I had a great first-time experience with this dealership and Amy Varghese, the Motoring Advisor who ably assisted me during the purchasing process. Both Ms Varghese and Jason Powenski were very helpful and personable. Also, my initial

6
★★★★★

I had a great first-time experience with this dealership and Amy Varghese, the Motoring Advisor who ably assisted me during the purchasing process. Both Ms Varghese and Jason Powenski were very helpful and personable. Also, my initial

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Prompt Service and a staff that answers all of my questions.

6
★★★★★

Prompt Service and a staff that answers all of my questions.

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They take customer seriously and are passionate about cars and treating their customers right.

6
★★★★★

They take customer seriously and are passionate about cars and treating their customers right.

.

From my sales man (Amish), to the manager (Jason), to the finance guy (Erwin) even the other sales associates (Amy) I had a fantastic experience at BMW of South Atlanta

6
★★★★★

From my sales man (Amish), to the manager (Jason), to the finance guy (Erwin) even the other sales associates (Amy) I had a fantastic experience at BMW of South Atlanta

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Full service is defined here at BMW of South Atlanta.

6
★★★★★

Full service is defined here at BMW of South Atlanta.

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A great place for a great deal on a new BMW (like my new BMW 335). Definitely worth the drive past the other Atlanta BMW dealers.

6
★★★★★

A great place for a great deal on a new BMW (like my new BMW 335). Definitely worth the drive past the other Atlanta BMW dealers.

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RUN!! I just took my vehicle there for repairs.. The rep told me that i needed a termostat sensor to keep the car from over heating.. So i requested the repairs and low and behold the next day my car overheats. I never had this issue

6
★★★★★

RUN!! I just took my vehicle there for repairs.. The rep told me that i needed a termostat sensor to keep the car from over heating.. So i requested the repairs and low and behold the next day my car overheats. I never had this issue

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Before coming to BMW South I shopped around at other BMW dealerships, and did not feel appreciated or valued as a customer. BMW south is truly a diamond in the ruff! I received the best service and was very confident in my decision to buy.

6
★★★★★

Before coming to BMW South I shopped around at other BMW dealerships, and did not feel appreciated or valued as a customer. BMW south is truly a diamond in the ruff! I received the best service and was very confident in my decision to buy.

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Adrian was amazing. He helped me from start to finish and I am very pleased with the experience.

6
★★★★★

Adrian was amazing. He helped me from start to finish and I am very pleased with the experience.

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Purchasing our first Cooper Mini was a great experience. Amy was extremely knowledgable in all aspects of the product. She was friendly, accommodating and went out of her way to make our experience a pleasant one. Wouldf highly recommend

6
★★★★★

Purchasing our first Cooper Mini was a great experience. Amy was extremely knowledgable in all aspects of the product. She was friendly, accommodating and went out of her way to make our experience a pleasant one. Wouldf highly recommend

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Paschal is always helpful!

6
★★★★★

Paschal is always helpful!

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We leased our first BMW M3, and right from the first moment we walked through the door we were greeted with kindness and everyone was absolutley great. I would recomend anyone to come here and see for yourself what a TOP NOTCH family

6
★★★★★

We leased our first BMW M3, and right from the first moment we walked through the door we were greeted with kindness and everyone was absolutley great. I would recomend anyone to come here and see for yourself what a TOP NOTCH family

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We have tried other BMW dealers for our service but always end up making the long drive to Joneboro in order to get the right treatment. They do not over charge for their services and will always (in my experience) tell me if I really need

6
★★★★★

We have tried other BMW dealers for our service but always end up making the long drive to Joneboro in order to get the right treatment. They do not over charge for their services and will always (in my experience) tell me if I really need

.

Cindy and Will were outstanding in working the deal with us. We enjoyed the experience and felt good about the purchase.

6
★★★★★

Cindy and Will were outstanding in working the deal with us. We enjoyed the experience and felt good about the purchase.

.

I will be sending my friends and family to him. Buying a car should always be this easy and fun. Thanks to Adrian for a great experience.

6
★★★★★

I will be sending my friends and family to him. Buying a car should always be this easy and fun. Thanks to Adrian for a great experience.

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I was impressed with the knowledge, friendliness, and professionalism of Rohan and the entire experience of purchasing a vehicle from BMW of South Atlanta.

6
★★★★★

I was impressed with the knowledge, friendliness, and professionalism of Rohan and the entire experience of purchasing a vehicle from BMW of South Atlanta.

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Entire staff from greeter to receptionist at payment center are always pleasant, whether they are associated with with the service of my vehicle or not. I will definitely return and will purchase my next vehicle with BMW of South Atlanta.

6
★★★★★

Entire staff from greeter to receptionist at payment center are always pleasant, whether they are associated with with the service of my vehicle or not. I will definitely return and will purchase my next vehicle with BMW of South Atlanta.

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We experienced what now is known as the fuel pump problem on our 2007 335i. After numerous visits and repair attempts, it was decided for BMW to buy our car back and offer any car to replace and make whole. We excepted a 2008 528i that

6
★★★★★

We experienced what now is known as the fuel pump problem on our 2007 335i. After numerous visits and repair attempts, it was decided for BMW to buy our car back and offer any car to replace and make whole. We excepted a 2008 528i that

.

Great Customer Service. This was our first BMW purchase and Quentin was a great professional in providing customer service. Quentin was patient and knowledgeable about the automobile. I would certainly recommend this company to all my

6
★★★★★

Great Customer Service. This was our first BMW purchase and Quentin was a great professional in providing customer service. Quentin was patient and knowledgeable about the automobile. I would certainly recommend this company to all my

.

Excellent, quality service, sales associate very knowlegiable about the car I wanted and helpiful after I got the car home with all of my questions. Paperwork was a breeze and I felt like a Queen when I drove off the lot!I will always have

6
★★★★★

Excellent, quality service, sales associate very knowlegiable about the car I wanted and helpiful after I got the car home with all of my questions. Paperwork was a breeze and I felt like a Queen when I drove off the lot!I will always have

.

Amy has kept in email contact with me for about a year now regarding my search for a yellow Mini. When I came in for service on my 2009 Mini, I spoke with Amy about how I'd like to get a new Mini. She listened to my "must haves," and found

6
★★★★★

Amy has kept in email contact with me for about a year now regarding my search for a yellow Mini. When I came in for service on my 2009 Mini, I spoke with Amy about how I'd like to get a new Mini. She listened to my "must haves," and found

.

Friday afternoon I sent in an internet request for information on the mini clubman. A couple of hours later I received an email from Amanda saying she would get right back to me but as of late Saturday afternoon I never heard back.

I visited the showroom today and was greeted by Vince who turned me over to Mary since he only sales BMW's. Mary was friendly enough until I told her I did not want my license photo copied in order to test drive a mini. (I suppose I listened to too many Clark Howard shows to want to give out my license and deal with the potential problems) She said it was company policy and there was nothing she could do. A quick phone call to Asis at Global imports let me know they would allow a test drive without photo copying my license. Stopped back by Vince to let him know my disappointment and that I was off to Global. Vince then grabbed a key and took me out for a test drive. Unfortunately he turned me back over to Mary who insisted on having my personal information again just in order to quote me a price on the car including taxes for my county, tags etc! On my way out the door Mary followed yelling at me...

A quick call to Asis at Global and I get the "walk out the door price" no problem.

Too bad Mini of South Atlanta could not do the same they were actually $150 cheaper and the car was on the lot. Odds are if Vince were selling the mini's I would have drove home in a new car today but I will have to wait a couple of weeks for Global to get mine to GA.

As far as I can tell the girls at Mini of South Atlanta have no follow up and no communication skills. They are just there to get your personal information. Very frustrating to deal with them.

1
★☆☆☆☆

Friday afternoon I sent in an internet request for information on the mini clubman. A couple of hours later I received an email from Amanda saying she would get right back to me but as of late Saturday afternoon I never heard back.

I visited the showroom today and was greeted by Vince who turned me over to Mary since he only sales BMW's. Mary was friendly enough until I told her I did not want my license photo copied in order to test drive a mini. (I suppose I listened to too many Clark Howard shows to want to give out my license and deal with the potential problems) She said it was company policy and there was nothing she could do. A quick phone call to Asis at Global imports let me know they would allow a test drive without photo copying my license. Stopped back by Vince to let him know my disappointment and that I was off to Global. Vince then grabbed a key and took me out for a test drive. Unfortunately he turned me back over to Mary who insisted on having my personal information again just in order to quote me a price on the car including taxes for my county, tags etc! On my way out the door Mary followed yelling at me...

A quick call to Asis at Global and I get the "walk out the door price" no problem.

Too bad Mini of South Atlanta could not do the same they were actually $150 cheaper and the car was on the lot. Odds are if Vince were selling the mini's I would have drove home in a new car today but I will have to wait a couple of weeks for Global to get mine to GA.

As far as I can tell the girls at Mini of South Atlanta have no follow up and no communication skills. They are just there to get your personal information. Very frustrating to deal with them.

Pros: Vince from BMW side strong sales guy

Cons: Amanda and Mary on the Mini side very frustrating

.

My new MINI had a little scratch on the hood. Hank Aaron Mini was supposed to send me a touch up kit in the mail... since I live almost 4 hours away. I never got it. I always get a voicemail when I call... and no one returns my calls. When I was purchasing my mini and they found out that I had less than perfect credit, I was treated like a peasant. They were all fine and fuzzy when they thought I was loaded with money. Really makes me sick.

1
★☆☆☆☆

My new MINI had a little scratch on the hood. Hank Aaron Mini was supposed to send me a touch up kit in the mail... since I live almost 4 hours away. I never got it. I always get a voicemail when I call... and no one returns my calls. When I was purchasing my mini and they found out that I had less than perfect credit, I was treated like a peasant. They were all fine and fuzzy when they thought I was loaded with money. Really makes me sick.

Cons: everything

.

The customer follow through/service experience with Mini of South Atlanta is TERRIBLE!
After I left them with my money, I was instantly forgotten. A few months after the purchase, one of my tires blew out and I called Mini Roadside Assistance to get towed to the nearest dealer. Imagine my surprise when they told me I was not the owner of my vehicle and so they could not tow my MINI. After speaking with the customer service person on the phone for several minutes I finally found out that the car had been registered in someone else's name prior to my having bought it. And although that purchase never went through, their name was still attached to my VIN number.

After spending nearly an hour on the phone with the representative, I was finally able to (through begging and stretching the truth) get in the queue to be towed, but by then, the dealership was closing until the next day AND the car rental agency on the dealer lot that would have been able to give me a loaner car was closed until Monday. AND there was snow coming the next day (for Atlanta this is a HUGE weather catastrophe).

After all this, I called Mini of South Atlanta to find out why my name wasn't attached to my car's VIN in the MINI system and also to get that corrected. But Amanda told me that she'd call me back the next day.Needless to say, I called her several times but got her voicemail. Never once a return phone call. A week later, I called back again and received another promise of a callback from her or her manager, but nothing came of that. The following day, I called back and asked for the manager directly. He tried to be nice however it quickly became obvious that he as didn't know how to handle the situation.

Even though this dealership is cheaper than the rest (in my experience buying parts), I'll quickly pay the extra money and go to another dealership to have better customer service.

1
★☆☆☆☆

The customer follow through/service experience with Mini of South Atlanta is TERRIBLE!
After I left them with my money, I was instantly forgotten. A few months after the purchase, one of my tires blew out and I called Mini Roadside Assistance to get towed to the nearest dealer. Imagine my surprise when they told me I was not the owner of my vehicle and so they could not tow my MINI. After speaking with the customer service person on the phone for several minutes I finally found out that the car had been registered in someone else's name prior to my having bought it. And although that purchase never went through, their name was still attached to my VIN number.

After spending nearly an hour on the phone with the representative, I was finally able to (through begging and stretching the truth) get in the queue to be towed, but by then, the dealership was closing until the next day AND the car rental agency on the dealer lot that would have been able to give me a loaner car was closed until Monday. AND there was snow coming the next day (for Atlanta this is a HUGE weather catastrophe).

After all this, I called Mini of South Atlanta to find out why my name wasn't attached to my car's VIN in the MINI system and also to get that corrected. But Amanda told me that she'd call me back the next day.Needless to say, I called her several times but got her voicemail. Never once a return phone call. A week later, I called back again and received another promise of a callback from her or her manager, but nothing came of that. The following day, I called back and asked for the manager directly. He tried to be nice however it quickly became obvious that he as didn't know how to handle the situation.

Even though this dealership is cheaper than the rest (in my experience buying parts), I'll quickly pay the extra money and go to another dealership to have better customer service.

Pros: Airport Park and Ride

Cons: Cheaper parts

.

We bought a brand new vehicle (Mini Cooper) here and as soon as the car was driven off the lot no one would return our calls. The air didn't work on the BRAND new car, and they took four days to fix it. While they had it, they wouldn't even call me back to let me know when it would be ready! I called several times over a few days and got no response. Now the air is broken again, and they got an attitude about it becuase I told them I was going out of town in a few days and I needed it fixed! The car only has a couple thousand miles on it so that is ridiculous. It took them 6 months to get my plates - I live in NY most of the time and NY requires front plates, but there was no place to put it on the car, so when I took it in they charged me to put the plate on!! The place itself it unkempt- the bathroom stalls were falling off the wall when I was last there and it was dirty. All in all, the service and attitudes of the service department and the sales were poor, and they could care less once they make the sale. I take my BMW that I also own to United BMW in Roswell and have an excellent experience, so in comparison Hank Aaron is AWFUL!

1
★☆☆☆☆

We bought a brand new vehicle (Mini Cooper) here and as soon as the car was driven off the lot no one would return our calls. The air didn't work on the BRAND new car, and they took four days to fix it. While they had it, they wouldn't even call me back to let me know when it would be ready! I called several times over a few days and got no response. Now the air is broken again, and they got an attitude about it becuase I told them I was going out of town in a few days and I needed it fixed! The car only has a couple thousand miles on it so that is ridiculous. It took them 6 months to get my plates - I live in NY most of the time and NY requires front plates, but there was no place to put it on the car, so when I took it in they charged me to put the plate on!! The place itself it unkempt- the bathroom stalls were falling off the wall when I was last there and it was dirty. All in all, the service and attitudes of the service department and the sales were poor, and they could care less once they make the sale. I take my BMW that I also own to United BMW in Roswell and have an excellent experience, so in comparison Hank Aaron is AWFUL!

Message from Bmw & Mini Cooper-South Atl

At MINI of South Atlanta, your satisfaction is our top priority! Looking for a vehicle? We have a huge selection of new and certified pre-owned BMW‚??s and pre-owned vehicles in almost every make and model. Need Service? Our Factory Authorized Service Center with Master Certified Technicians is here to take quality care of your vehicle. Our store features wireless internet, satellite TV, quality coffee and snacks; our children‚??s play area features an Xbox and PlayStation to keep them entertained!

Our e-commerce director has been featured by National Sales Magazines, and is an authority on assisting customers like you with their vehicles needs. Contact our Internet Team today at 866-994-0137 for your exclusive appointment now!

More about Bmw & Mini Cooper-South Atl

New, Manufacturer Certified, Pre-Owned Factory Authorized Service Center, Parts & Accessories, Concierge, Delivery Options, Internet Access, Children‚??s Play Area

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