Savannah Tire

★★☆☆☆
  • 11164 Abercorn Street

    Savannah, GA 31419

    Map & Directions
  • 912-324-5874

About Savannah Tire

Categories
  • Tires
  • Brake Repair
  • Automotive Repair
  • Oil Changes
  • Car Batteries
  • Auto Parts & Accessories
Details
  • Cooper Tire
  • Dunlop Tire
  • Firestone
  • BF Goodrich
  • Goodyear
  • Michelin
  • Brake Repair
  • Oil Changes
  • Auto Diagnostics
Hours
M-W 8am-6pm, Th Closed, F 8am-6pm, Sa 8am-5pm, Su Closed (Closed: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
Year Established
  • 2018

Automotive

Automotive
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.

Terrible prices to high and flat out told lies to get my money. Luckily I am a savy shopper and I let them tell me all that was wrong with my car even let them believe I was desperate to get it fixed. Well at a quote for almost $2000 I told them to put my car back the way they received and I went and picked up my car. Went to another establishment and guess what I only needed 4 parts replaced and my back breaks needed no service. Savannah tire will never get my business and I am willing to tell everyone that is new to this area of pooler not to go to them. They quote 9 different parts that needed to be replaced. I went to a shop that didn't looked like Savannah tire big and pretty but the gentlemen inside has a heart that is big and pretty. Oh yes one more thing they state they can shuttle you back and forth. No you drive your own vehicle with a tech and he drives away with your car. Not a good look Savannah Tire if they are charging all this money you would think they would have more than one person shuttling people. I just feel sorry for the people that sit in the holding area desperately wanting their cars fixed and feel like they have no where to turn and pay prices that are to high to imagine.

1
★☆☆☆☆

Terrible prices to high and flat out told lies to get my money. Luckily I am a savy shopper and I let them tell me all that was wrong with my car even let them believe I was desperate to get it fixed. Well at a quote for almost $2000 I told them to put my car back the way they received and I went and picked up my car. Went to another establishment and guess what I only needed 4 parts replaced and my back breaks needed no service. Savannah tire will never get my business and I am willing to tell everyone that is new to this area of pooler not to go to them. They quote 9 different parts that needed to be replaced. I went to a shop that didn't looked like Savannah tire big and pretty but the gentlemen inside has a heart that is big and pretty. Oh yes one more thing they state they can shuttle you back and forth. No you drive your own vehicle with a tech and he drives away with your car. Not a good look Savannah Tire if they are charging all this money you would think they would have more than one person shuttling people. I just feel sorry for the people that sit in the holding area desperately wanting their cars fixed and feel like they have no where to turn and pay prices that are to high to imagine.

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The service and helpfulness of the staff are uneven at this Savannah Tire. I tend to want to support local businesses, and I don't need anyone to roll out a red carpet for me, but I do believe that the folks--particularly the ones who work at the front desk--need a bit of customer service training. I've seen with my own eyes the guys behind the counter be more friendly and helpful to young(er), pretty girls than to older women. Not great practice. Money is money, Guys, and while you may get a date or two from a cute girl by behaving that way, you could also be losing business.

Still, generally, this garage seems to shoot pretty straight (and has in the five years I've been using their service for my Honda), and they haven't really gouged me on any service that I can see. Shape up the customer service to run a bit more efficiently and this will be a five-star Savannah business.

3
★★★☆☆

The service and helpfulness of the staff are uneven at this Savannah Tire. I tend to want to support local businesses, and I don't need anyone to roll out a red carpet for me, but I do believe that the folks--particularly the ones who work at the front desk--need a bit of customer service training. I've seen with my own eyes the guys behind the counter be more friendly and helpful to young(er), pretty girls than to older women. Not great practice. Money is money, Guys, and while you may get a date or two from a cute girl by behaving that way, you could also be losing business.

Still, generally, this garage seems to shoot pretty straight (and has in the five years I've been using their service for my Honda), and they haven't really gouged me on any service that I can see. Shape up the customer service to run a bit more efficiently and this will be a five-star Savannah business.

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As a woman it is difficult enough to take your car in for service, and you hope that the man behind the counter is shooting you straight. After misdiagnosing my Lexus as needing three new cylinder Coils to the tune of $600, Before I approved the repair, they assured me that this would fix the problem. The cars problem was not fixed. I was then told it was the timing sensor and the problem would just work itself out. I asked if it would hurt the car to drive it that way, and they told me it would be perfectly fine. That two was a lie.....it burnt up my catalytic converter! I don't know how the personnell at Savannah Firestone sleep at night.

1
★☆☆☆☆

As a woman it is difficult enough to take your car in for service, and you hope that the man behind the counter is shooting you straight. After misdiagnosing my Lexus as needing three new cylinder Coils to the tune of $600, Before I approved the repair, they assured me that this would fix the problem. The cars problem was not fixed. I was then told it was the timing sensor and the problem would just work itself out. I asked if it would hurt the car to drive it that way, and they told me it would be perfectly fine. That two was a lie.....it burnt up my catalytic converter! I don't know how the personnell at Savannah Firestone sleep at night.

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.

Savannah Tire and Brake is a good shop for the basics of car care. The prices for most services are average, including the tire prices. I have never had a problem with any work I have had done on my car here. The staff is friendly and do not seem pushy. They did not try to talk me into any unnecessary repairs either.

4
★★★★☆

Savannah Tire and Brake is a good shop for the basics of car care. The prices for most services are average, including the tire prices. I have never had a problem with any work I have had done on my car here. The staff is friendly and do not seem pushy. They did not try to talk me into any unnecessary repairs either.

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0 out of 1 people found this review helpful.

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