Lack's Furniture Ctr

★★★☆☆
  • 60 Lack Ln

    Clute, TX 77531

    Map & Directions
  • 979-297-7227

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2.5 2
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I recently purchases a television and surround sound from Lacks in Clute, Texas. The sales lady stated the television would work good with the sorround sound and would sound good with movies too. When we got the units home the television had no output to connect to the sound system to play the television through. We contacted lacks the next day and stated we were not satisfied with the unit now working the way we were told at the time of purchase. I called again the next day and the guy from lacks came out and said yes I was right the unit and television are not compatable as the television has no output connections to attach to the surround sound. He said talk to manager to exchange. Well I did talk to the manager today and he said he is not taking back the television or surround sound. I explained the situation but he said he can not help me and I will have to keep the television. I told him it is not even been used but did not make a difference. I had traded with lacks for years but due to this bad deal and what we were promised is not what we got, will make us stop ever doing business with lacks ever again. We were misled by the sales person and then made to keep a product that we can't use as promised. Be careful when you buy from lacks. They don't stand by what they say.

1
★☆☆☆☆

I recently purchases a television and surround sound from Lacks in Clute, Texas. The sales lady stated the television would work good with the sorround sound and would sound good with movies too. When we got the units home the television had no output to connect to the sound system to play the television through. We contacted lacks the next day and stated we were not satisfied with the unit now working the way we were told at the time of purchase. I called again the next day and the guy from lacks came out and said yes I was right the unit and television are not compatable as the television has no output connections to attach to the surround sound. He said talk to manager to exchange. Well I did talk to the manager today and he said he is not taking back the television or surround sound. I explained the situation but he said he can not help me and I will have to keep the television. I told him it is not even been used but did not make a difference. I had traded with lacks for years but due to this bad deal and what we were promised is not what we got, will make us stop ever doing business with lacks ever again. We were misled by the sales person and then made to keep a product that we can't use as promised. Be careful when you buy from lacks. They don't stand by what they say.

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Good place to shop for furniture, nice large store with a good selection and name brands. Also have good deals. I bought a recliner for a reasonable price and was happy with the service.

4
★★★★☆

Good place to shop for furniture, nice large store with a good selection and name brands. Also have good deals. I bought a recliner for a reasonable price and was happy with the service.

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