Thank you! This is excellent. You are far and away the most helpful person I have spoken to in my search for a tile contractor. I will look at your info, pictures, and prices, and try to come to a decision. You are a gem. People who actually take the time to help others in this world are rare these days, especially in business. Thank you, and have a WONDERFUL day!
We've used Convict Hill Floor Covering on three separate occasions, and they are awesome!!! They've done both tile and carpet work for us, and we couldn't be happier. They are reasonable, caring, non-pushy, and very professional!!! We highly recommend the business and owners!!
Christian and the team at Convict Hill Floor Covering did an excellent job on our master bath remodel. Christian was very knowledgeable about the latest in bath designs and styles and was very patient as my wife and I debated about what was just the right shade of beige tile to use. Once the tile selection and design were finalized, Christian scheduled the work so that it would be done as efficiently and quickly as possible. The work was done in about a week and the end result looked terrific. Throughout the whole process the team at Convict Hill Floor Covering was very professional and wanted to ensure that we were very satisfied customers. We will definitely be working with them again as we tackle the next home improvement project - the kitchen.
Convict Hill Floor Covering just completed our kitchen redo. New ceramic tile floor, strip wallpaper, spray texture, prime and paint. What a fantastic job, they are totally awesome! courteous and professional in every way. Amazing to me that they could take on what could be a very messy project yet leave the place spotless every day.\r
Thanks everyone for a job well done
Recently we had new carpet and bathroom countertops put in by Convict Hill Floor Covering.....we love, love, love the job they did! Christian and Brad were so helpful and professional throughout the whole process. Their crews were so skilled and friendly, they completed everything in a timely manner and it all looked so beautiful! I am excited to get started on our next project with Christian and Brad, they know how to make renovation easy! Thanks guys!
Christian's crew just finished my new hand-scraped wood floor yesterday- absolutely gorgeous work- very well done! After 30+ years of hiring/firing/evaluating subcontractors, I am not easily impressed-but I sure am in this case-Initial contact, both in shop and here at my home were friendly, efficient, and professional.\r
Crew did a great job, and was REALLY impressive: more often than not,, it seems, most work crews are looking to ""do the minimum/get paid/get out of there""- not these guys- in addition to excellent workmanship and conduct, they were happy do do extra things that needed doing, and were not in the contract-way above and beyond--I've referred Christian several times before using her shop personally, and plan to continue those referrals even more enthusiatically!\r
Christian's crew just finished my new hand-scraped wood floor yesterday- absolutely gorgeous work- very well done!\r
After 30+ years of hiring/firing/evaluating subcontractors, I am not easily impressed-Ibut I sure am in this case-Initial contact, both in shop and here at my home were friendly, efficient, and professional.\r
Crew did a great job, and was REALLY impressive: more often than not,, it seems, most work crews are looking to ""do the minimum/get paid/get out of there""- not these guys- in addition to excellent workmanship and conduct, they were happy do do extra things that needed doing, and were not in the contract-way above and beyond--I've referred Christian several times before using her shop personally, and plan to continue those referrals even more enthusiatically!
I was referred to Convict Hill flooring by a family member, who strongly recommended the fantastic service. All expectations for help and service have been exceeded, as I am working toward closing on my new house. I am very excited about the selections we will make and having the carpet installed.\r
Thanks Christian and Brad for the patience and support!
We used Convict Hill Floor Covering to replace our whole downstairs tile and carpet with new tile. The people were very helpful in tile selection and their installation crew was exceptional!
I worked with Christian and Terri on my sister's kitchen remodel and was so pleased with the way the whole project turned out that I decided to use them on my own project. Convict Hill Floor Covering store has a large selection of materials to choose from, and Christian and Terri take the time to work with each client to get the results you are looking for.
After the selection process, the materials are ordered and work is scheduled. Terri works diligently to coordinate all aspects of the job in a timely manner. The crew arrives when scheduled and work is done in a neat and orderly fashion.
Christian likes to 'pop in' often at the work site to make sure the customer is pleased and that the work is being performed as discussed. Christian stays involved with the crews until the job is done and the customer is satisfied.
I've worked with a number of service providers in the past but Convict Hill Floor Covering ranks high on my list as one of the best experiences start to finish.
I recommend Convict Hill Floor Covering without reservations.
Thanks guys for all the hard work.
We are so very pleased with the job that Convict Hill Floorcovering did in our home. Christian, Kaema, and Terri were so very helpful with any questions or concerns that we had along the way. They installed wood flooring in our master bedroom and tile flooring in our master bathroom. The attention to detail that was displayed in regards to the wood flooring was exceptional. It was done promptly, neatly, and with minimal disruption. It is beautiful. As far as the tile installation, we have commented that we have never seen tile placed so meticulously perfect. What an exceptional job! All of the installers are very polite and professional. I would recommend Convict Hill Floorcovering to anyone who asks. We will be doing more with them in the future.\r
My husband and I were referred to Convict Hill Floor Covering by a friend and we couldnt be happier with the service we received. Christian, the owner, and her staff did an amazing job on our hardwood floor installation. From the moment we met Christian, she was so helpful in answering all our questions and concerns. She was able to suggest a floor choice that not only matched the look we wanted but also worked within our budget.
Weve been renovating our condo from top to bottom and have worked with many contractors. It seemed that every projected we started ran into huge problems that all could have been avoided with better service and attention to detail. What a relief it was to work with Christian and her crew. The installers did a great job and were very professional and efficient. The install was a success - no problems to report and the turnaround time was quicker than we expected. Our floors look absolutely amazing.
We were so impressed with their service and quality of work, that we are now in the process of having Convict Hill Floor Covering install Silestone countertops in our kitchen. Once this is done, our next renovation project will be our bathroom. We will undoubtedly use Convict Hill Floor Covering for our bathroom tile and countertops.
I was referred to Convict Hill Floor Covering by my brother in law, who is a general contractor in the home building industry. He said that they would give be a good prices and do a quality job.\r
What he did not tell me was just how easy they would be to work with. How flexible with our schedule and that they would get the job done right in exactly the time they stated. \r
He had a complete kitchen remodel and flooring replacement due to a water leak. What is more, my wife was already 8 months pregnante and we needed to get the work done fast. CHFC gave us new counter tops, backsplash, fixed floor tile, and replaced our carpet. All we had to do was coordinate our plumber and cabinet installation. \r
The work they did was professional and beautiful. I plan to have them come back to put in hardwood floors when I can afford it. Best of all we compared their pricing to Lowes and Home Depot and found that they are a local business with competitive rates to these big companies.\r
I would go back and recommend them to any family or friends needing this kind of work done.
Several years ago, we installed hardwood floors and Convict Hill did a superb job at the very best price ... and we sought MANY estimates around town.
When it came time (past time, actually!) to remodel our bathrooms, we called Christian at Convict Hill first since we knew first-hand the talent and professionalism of her staff and crew.
But, it wasn't until we saw the tile work done on our new shower that we realized the work is more than just a shower installation ... it's truly a work of art. It's gorgeous!! The crews show up early, work late and get every detail JUST right ... they are professional, considerate and do top-notch work. For any project, we'll call them first!
Convict Hill installed Silestone countertops and a subway tile backsplash for a recent kitchen remodel. Terri and Christian were very friendly and easy to work with. The workers were all very professional and did an excellent job. I would definitely use them again.
Pros: Friendly and helpful staff, excellent work
I really cannot say enough good stuff about this company- and about Christian and Terri and her staff.. They did me a 100% solid. I have been having a really hard time walking, and knew that getting this laminate put in would REALLY help me physically. I could not afford it & Christian did this as a christian, giving thing. The floor looks incredible, It makes my house look incredible and my mobility is already better. Christian and her staff were professional, sensitive, and beyond reliable and helpful.\r
I just cannot express how happy I am! When my money gets back on track they have a loyal customer for life
Pros: Caring, Honest, & Personable
It is our pleasure to recommend your services. My husband and I chose to use your company because of your professionalism and high standards and we could not have been happier with the results. \r
From the beginning of the process your professional team gave us excellent service on our hardwood floor installation. Furthermore, your crew was punctual and exceptionally courteous.\r
We are thrilled with our new flooring. Very well done! \r
Pros: Knowledgeable, Professional, On-time, Great Customer Service
It's a pleasure to work with someone who takes efficiency to a higher level! We Thank you not only for your time but for the savings offered to us on the tile. I suppose I'm going to ""owe"" Tracey for the rest of my life! :-)\r
Christian (owner) and her staff did a great job of walking us thru the process of replacing our hardwood floors. She answered all our questions and concerns from start to finish (even after the sale).Her installers did a great job and were very fast/efficient. Our new floors have transformed our downstairs! \r
The store has a great selection of product that they are very familar with and can recommend. We have already recommended some our friends who are in processing of remodeling. \r
If you a looking for a great service, price, and product, I would highly recommend calling Christian and her team!
Pros: Locally owned, professional, customer service
I am extremely pleased with every aspect of my flooring purchase from Convict Hill Floor Covering.
From the get go, Christian made selecting my new tile a pleasant experience. Her knowledge of the products and ability to understand my needs was very helpful. She was even able to assist me with design ideas for a small area of tile around my fireplace, coming up with a creative idea that I would never have thought of, but that looks fantastic. She was also able to accommodate my budget, helping me find a tile choice that would allow me to get the effect I wanted without going over budget.
The installation crew was fast, efficient, cleanly, and professional. Everyone who has seen my new floor has commented on how well the installation was done.
Overall, I would highly recommend Convict Hill Floor Covering and Christian Gribble to anyone who is considering getting new flooring for their home. My new floor looks beautiful, and I am so happy!
Pros: Affordable, professional, cleanly, efficient, good selection
I recently called Convict Hill Flooring along with several other flooring companies for a quote on new floorsin my home. Convict Hill was the first of the couple that I called who responded. They were the most courteous, professional and the best listeners as far as what I wanted. Needless to say I went with Convict Hill Flooring and couldn't be happier! From the beginning to middle to end...the entire project was executed with great service & excellent results. Ask for Christian she really made this whole process so comfortable for me. Great service. Great price! Thank you guys....I love my floors!
My experience at Convict Hill Floors was excellent. The sales person was extremely knowledgable about all of the product carried and was instrumental in our decision making process. I would recommend contacting Convict Hill Flooring for a consultation if you are in the market for new flooring.
Pros: Prompt Service Dedicated Attention
I must say that I have had nothing but excellent experiences with Convict Hill. I have used Christian and her team for carpet for many, many years. I replace my carpet every two years or so with my changing taste in current trends and I have always had the best experiences with them. A few years ago my house was flooded due to faulty plumbing and I asked Christian to re-floor my wood floors, re-carpet & install new Silestone counters and backsplashes. I received the best service. So much personal attention was given to every detail of my project and I was so happy with the quality of the installation and the products she offered and also how beautiful everything looked in my home. I was so happy with her team that I had convict Hill Flooring do all of the tile & counters in my master bath remodel early last year before I sold my home. Once I purchased a new home, even though it was brand new construction, I insisted with the builder that Convict Hill provide the floors. They have my business & I would recommend them to everybody!
Pros: Quality, Craftmanship, Customer Service, Professionalism
Two projects completed and not one negative thing to say! We are extremely happy with our new carpet & hardwood floors. Chritian walked us through the project from inception to the completion in a very professinal manner throughout the entire project. Great selection, quality of work, terrific installers and just a great service all around. I would highly recommend Convict Hill Flooring to anyone who wants a job done correctly, professionally & with no surprises! Bravo!
Pros: No Surprises
Cons: They Are Too Busy
Two projects completed and not one negative thing to say! We are extremely happy with our new carpet and hardwood floors. Christian walked us through the project from inception to the completion in a very professional manner throughout the entire project. Great selection, quality of work, terrific installers and just a great service all around. I would highly recommend Convict Hill Flooring to anyone, who wants the job done correctly, professionally, and with no surprises! \r
Pros: No Surprises
Cons: They are too busy!
Convict Hill Flooring has been a great company to work with!. We have used them multiple times in different houses and plan to use them again in the near future. They have demonstrated extreme patients and terrific guidance in the selection process. \r
Their installers have been on time, professional, and do nice work. It's always nice when workers clean up after themselves as they have done for us. \r
Coming from the construction field, we always compare pricing and Convict Hill Flooring has always been on the mark with their pricing.\r
We even referred them to somebody for a tiny repair, and they were pleased as well. It seems as if customer satisfaction is their goal every day, not just once in a while.\r
They have earned our future business.\r
Convict Hill Flooring just installed carpet & floors throughout our entire house. Our installation was professionally executed, on time, and on budget with no surprises. Broad selection of quality wood, laminate, and carpet in the showroom. Unlike the large national retail chains, getting a measurement from Convict Hill was fast, FREE, and without endless nickel and dime upcharges for furniture moving, prep, etc. Wish I had known before I wasted a $35 measuring fee at Home Depot who ended up being the highest bidder by a large margin. Our next door neighbors were so impressed that they selected Convict Hill Flooring to replace their floors as well. Shop with confidence.
Pros: Personal attention, product selection, competitive price
The crew from Convict Hill Floorcovering did an excellent job installing my hardwood floors. They arrived on time and completed the job (three bedrooms and a hallway) in two days. They were neat and cleaned up well. I can highly recommend them.
I had passed by the Convict Hill shop numerous times, but never had a reason to stop until a recent washing machine incident caused us to be in the market for new flooring. I was surprised by the extensive selection - the store seems small from the outside, but it holds a lot of options! I picked up hardwood samples from three stores and found just what we wanted at Convict Hill - and at the best price. After we placed the order, the materials were delivered quickly, and our installation happened about a week later. Christian said the job could take 3 to 5 days, but the superb install team (paid by the square foot, not the hour) finished taking out our old floor and putting in the new within a day and a half. Their work was excellent, and they were extremely professional. It was easy to see that they were much more detail-oriented than our builder's contractors who had installed our original flooring seven years earlier. Andy and his team understood that we had to live in the house and get around during the install process, and they made it easy for us to do just that. Christian provided detailed instructions up front about how to prepare for the remodel. She answered all of my questions, and after we got her quote, she even reviewed our homeowner's insurance claim estimate to see if it was missing anything. Convict Hill was just what I was looking for. From the start, I felt I was working with a very experienced, knowledgeable, trustworthy team. The entire process went smoothly, and I'd recommend them or use them again in an instant for flooring, countertops or tile work. I am VERY picky about any work done in my house, and Convict Hill exceeded my expectations.
Pros: Excellent service, competitive pricing
Wow, we had hardwood put in on our stairs and new counters and backsplash in our kitchen. Not only did they do great work, but they did it when we were on vacation so we got to come home to a great new look. We really felt like all of our concerns were met with great information and got help with what products would be best for us. We love our new floors and kitchen and will definatley use Convict Hill Floor Covering for our next flooring project.\r
As a builder we have used Convict Hill Floor Covering for our flooring needs on several houses. We have found their tile installers, hardwood installers and carpet installers to be both professional and concerned that their work was done as it should be, Any concerns I had were taken care of immediately. We will continue to do buisness with them in the future.
Christian and Terrie have been such a great help to me being a new designer to Austin. They've directed me to their product line, have educated me on many of the products' nuances and have helped in material and color selection for several products. \r
The Convict Hill team really know their stuff and are willing to help you in your project, no matter how small! And they're all such wonderfully warm and friendly folks that you want to visit them and the showroom often! Check them out -- you'll be glad you did!
I must say that I have had nothing but excellent experiences with Convict Hill. I have used Christian and her team for carpet for many, many years. I replace my carpet every 2 years or so with my changing taste in current trends and I have always had the best experiences with them. A few years ago, my house was flooded due to faulty plumbing and I asked Christian to re-floor my wood floors, re-carpet and install new Silestone counters and backslpashes. I recieved the best service, so much personal attention was given to every detail of my project and I was so happy with the quality of the installation and the products she offered and also how beautiful everything looked in my home. I was so happy with her team that I had Convict Hill do all of the tile and counters in my master bath remodel early last year before I sold my home and once I purchased a new home, even though it was brand new construction, I insisted with the builder that Convict Hill provide my floors. They have my business and I would recommend them to everybody!
Pros: Quality, Craftmanship, Customer Service, Professionalism
I bought Silestone Stellar Night for my kitchen. The man who came out to measure, Paul, was very cordial & professional. He described the whole process, clearly told me what he would need, & the next week came to install the product. Normally it takes about 3 weeks for the product to come in but it came in early & he installed it in one day. The cuts & seams were perfect, he also installed the new sink in place (sans plumbing) & cleaned up before he left. \r
The ladies I worked with, Christian & Terry, were very polite & accommodating throughout the whole process. I had a great experience with this store & if I move to another home in the Austin area, I am definitely going back to Convict Hill Floorcovering!
Pros: Trustworthy, Great Customer Service, Job finished early!
I have worked with Christian for the past 7-8 years for flooring and carpeting in my home. She and her team are absolutely trust worthy. I cannot say enough goods things about the work that they do. You will not be disappointed. I have even called on Christian to help out when another company started some work on my home and could not fulfill their obligation. Christian came to the rescue and situation was settled fair and square. I will never use anyone other than Convict Hill Flooring. You shouldn't either.
Pros: Professionalism, trustworthy, dependable, fair prices
This company is outstanding. They are very professional and meet their obligations . They were very knowledgeable is helping us pick out the flooring we needed. Pricing was competitive. They were on site when requested. They did an excellent job laying the floor. They thoroughly cleaned up afterwards. The floor looked great. They are a prime example of how a job should be done. They are very customer oriented. No complaints.
Pros: They handle all phases of the job professionally and skillfully.
I live way out by Perdales Falls (as the crow flies) and needed just one small room carpeted (newborn's room). So, I knew it was going to hurt in the wallet. I scoured the local flooring businesses, looking for the right carpet, in stock, and which could be installed way out there, in a relatlvely cost effective manner. Tall order? I thought so too, until I met Christian. She not only worked directly with my wife and I to get a GREAT carpet, at a price we could afford, but also had it in stock. Her team installed it when they said they would and did an absolute terrific job. We couldn't be happier or more satisfied. I have since recommended Convict Hill Floor Covering to my personal friends and co-workers. Talk to Christian, you'll be glad you did!
Pros: Christian Gribble herself!
Okay, so Christian and her team have worked with us on two separate occasions. We loved the advice, attention to detail, and the beautiful floors they installed in our livingroom so much that we had them come back to do the bedroom! We worked with another company in the months before my best friend recommended Convict Hill Floorcovering, and it was so awful I don't have words! We dealt with lies, terrible work, forgetfulness that hinged on brain death...you name it. Now that we found Christian and her team we will continue to use them whenever we have flooring needs. I have recommended them numerous times...and I am picky!
My experience at Convict Hill Flooing was excellent. The sales person was extremely knowledgeable about all of the product carried and was instrumental in our decision making process. I would reccommend contacting Convict Hill Flooring for a consulation if you are in the market for new flooiring.
Pros: Prompt service and dedicated attention
Christian did a great job for us! We had hard wood floors and new carpet installed. She was great to work with. Very professional and friendly. She has a great crew. We called her back after we moved into our house to tile our bathrooms, which turned out great as well! We would recommend Convict Hill Floor Covering and would call Christian again for any flooring needs we may have in the future. K. Johnston
They are great! We had hardwood floors and new carpeting installed throughout the house and are thrilled with the look and quality. Offers the best pricing and quality for your money. We went back to her again to get our bathroom shower and tub backsplash retiled and it looks FABULOUS. Offers great selection, great suggestions and ways to work within your budget. We will no doubt go back to her again... and again.
Pros: Quality, GREAT Customer Service
I wanted an unusual and particularly glamourous look that they were able to give me, and I was very pleased with all their help. Good job!
Pros: They were very friendly and easy to work with
In phase 1 of my flooring project, I met w/ several contractors and got the best bid from Christian. She & her team did the best job, and I couldn't have been more pleased w/ the work, so there was no reason to go to anyone else w/ phase 2 of my project. This company does a great job and is very cost competitive. I'll use them any time that I have another flooring project. They also put in granite countertops for me, and their work was equally stellar in this area.
Pros: Great work & customer service, cost competitive, very helpful
I recently called Convict Hill Flooring along with several other flooring companies for a quote on new floors in my home. Convict Hill was the first of the couple that I called who responded. They were the most courteous, professional, and the best listeners as far as what I wanted. Needless to say I went with Convict Hill Flooring and couldn't be happier. From beginning to middle to end .... the entire project was executed with great service and excellent results. Ask for Christian she really made this whole process so comfortable for me. Great Service, Great Price!\r
Thank you guys ........ I love my floors!
Christian came over and sized the place up in no time at all. She is very professional and extremely knowledgeable. She fit us in in two days between two other jobs because we had specific time constraints and was in and out in no time with GREAT WORK. Her crews are on time and trustworthy and very clean. \r
Thanks Christian...we'll call you when our carpet wears out and we are ready for hardwoods!!\r
Fisher in Austin