Beautique Hair Salon

★☆☆☆☆

About Beautique Hair Salon

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Personal Services

Personal Services
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I visited Beautique today and received horrible service from the valet. After waiting patiently for 10 minutes while the valet scrambled to help the customers arriving and leaving, I lost patience when he started assisting the vehicles in line behind me. At this point I got out of my vehicle to ask him if he was going to park my car. He glared at me, said he didn?t know I was waiting for the valet and then continued to assist the customers behind me. The only way I was able to get my car parked was to go into the store and give my keys to the owner, Frank Burge. He was apologetic and took care of it immediately. However, when I later asked him why the valet acted this way, he said the valet told him his was trying to help a large group that were leaving. Well, the valet clearly lied to the owner because he purposely refused to assist me. When I told Mr. Burge I would not return until I received an apology, I was waved off and dismissed. As far as he was concerned, my car was parked, I had paid for my service and that was it. He did not think there was any reason to find out why the valet had treated me so rudely or for him to apologize to me. It is amazing to me that a service establishment can treat customers so horribly. I like Beautique and have been there many times over the years, but I will definitely not be back.

1
★☆☆☆☆

I visited Beautique today and received horrible service from the valet. After waiting patiently for 10 minutes while the valet scrambled to help the customers arriving and leaving, I lost patience when he started assisting the vehicles in line behind me. At this point I got out of my vehicle to ask him if he was going to park my car. He glared at me, said he didn?t know I was waiting for the valet and then continued to assist the customers behind me. The only way I was able to get my car parked was to go into the store and give my keys to the owner, Frank Burge. He was apologetic and took care of it immediately. However, when I later asked him why the valet acted this way, he said the valet told him his was trying to help a large group that were leaving. Well, the valet clearly lied to the owner because he purposely refused to assist me. When I told Mr. Burge I would not return until I received an apology, I was waved off and dismissed. As far as he was concerned, my car was parked, I had paid for my service and that was it. He did not think there was any reason to find out why the valet had treated me so rudely or for him to apologize to me. It is amazing to me that a service establishment can treat customers so horribly. I like Beautique and have been there many times over the years, but I will definitely not be back.

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