Town And Country Ford

★★☆☆☆
  • 5401 E Independence Blvd

    Charlotte, NC 28212

    Map & Directions
  • 704-536-5600

1.6667 3
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The salesmen at this dealership are rude and pushy. My husband and I were there looking for a used SUV and we were being pressured into another type of vehicle. I would not buy from them.

2
★★☆☆☆

The salesmen at this dealership are rude and pushy. My husband and I were there looking for a used SUV and we were being pressured into another type of vehicle. I would not buy from them.

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I bought a Explorer here in '01. Long story short.....they say built FORD TOUGH...they actually mean built FORD- TOUGH FOR YOU. Nothing but problems. To top it off the service depatment at this particular location is a scam. They actually wanted to charge me $75 to remove ONE screw and change a part. Two hours for an oil change???? I left in a fuss and found the part $20 cheaper at Young Ford. Don't waste your time here. Even the actual purchase of the vehicle was frustrating and shady.

0
★☆☆☆☆

I bought a Explorer here in '01. Long story short.....they say built FORD TOUGH...they actually mean built FORD- TOUGH FOR YOU. Nothing but problems. To top it off the service depatment at this particular location is a scam. They actually wanted to charge me $75 to remove ONE screw and change a part. Two hours for an oil change???? I left in a fuss and found the part $20 cheaper at Young Ford. Don't waste your time here. Even the actual purchase of the vehicle was frustrating and shady.

Pros: There are other dealerships to buy a FORD

Cons: Customer Care, Product Quality

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Have you ever been at a dealership and felt like a piece of meat in a cage of hungry lions? Well this has been my experience everytime I have been to this dealership. They are extremely pushy. Once they have you inside they excuse themselves and bring out the manager who is even more pushy. I could not wait to get out of there.

PROS: Location & selection
CONS: Too pushy!

2
★★☆☆☆

Have you ever been at a dealership and felt like a piece of meat in a cage of hungry lions? Well this has been my experience everytime I have been to this dealership. They are extremely pushy. Once they have you inside they excuse themselves and bring out the manager who is even more pushy. I could not wait to get out of there.

PROS: Location & selection
CONS: Too pushy!

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