Morehands Dot Com

★★★☆☆
  • 704 N Lamar Blvd

    Austin, TX 78703

    Map & Directions
  • 512-479-7978

About Morehands Dot Com

Categories

Personal Services

Personal Services
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Morehands accommodates me every single time I need their services. They do great work and the the girls are fantastic at what they do!!

2
★★★★★

Morehands accommodates me every single time I need their services. They do great work and the the girls are fantastic at what they do!!

Pros: Excellent Service

Cons: NONE

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I had my first cleaning done by Morehands and I was so impressed......had I known, I would not have gone through two maid services in the two years of living in Austin! They did such a fabulous job!!!! Way to go!!! Outstanding customer service rep and Highly recommended to anyone!!!

2
★★★★★

I had my first cleaning done by Morehands and I was so impressed......had I known, I would not have gone through two maid services in the two years of living in Austin! They did such a fabulous job!!!! Way to go!!! Outstanding customer service rep and Highly recommended to anyone!!!

Pros: Best Maid Service!

Cons: None

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3 people cleaning your home, very efficient and well organized. Having an afternoon tea the following day and my home looks lovely

2
★★★★☆

3 people cleaning your home, very efficient and well organized. Having an afternoon tea the following day and my home looks lovely

Pros: efficient, hard working, supervisor on job, attentive

Cons: not able to schedule specific time

.

I hired this service to do a "move-in" clean in my new house prior to my move. I was disappointed. They did not complete all the things that were on the "standard clean" list (for example they didn't touch the ceiling fans or window sills). What they DID do, they just appeared to have "wiped" everything down, so the dirt was just smeared around. The floors had a border of dust (they didn't mop to the edges). We had to come behind them and clean everything again. The company did refund me for 30 mins of cleaning time but I won't use this service again. It's way too expensive for what you get.

1
★★☆☆☆

I hired this service to do a "move-in" clean in my new house prior to my move. I was disappointed. They did not complete all the things that were on the "standard clean" list (for example they didn't touch the ceiling fans or window sills). What they DID do, they just appeared to have "wiped" everything down, so the dirt was just smeared around. The floors had a border of dust (they didn't mop to the edges). We had to come behind them and clean everything again. The company did refund me for 30 mins of cleaning time but I won't use this service again. It's way too expensive for what you get.

Pros: Convenience of scheduling

Cons: Poor quality of cleaning

.

I have utilized a maid service 6 times in the last year and this was the first time I had used Morehands and the LAST! It was almost as if it was a joke, like I was getting punked or on Candid Camera.

They only made it look like they cleaned, they had to be in and out in 30 minutes based on the way my apartment looked. They did not even move things to wipe them down, they did not clean behind ANYTHING or underneath ANYTHING. In my bathroom, NOTHING was wiped down..........I could go on and on!

It cost me $90 and I got taken! Do not make the same mistake I did.

0
★☆☆☆☆

I have utilized a maid service 6 times in the last year and this was the first time I had used Morehands and the LAST! It was almost as if it was a joke, like I was getting punked or on Candid Camera.

They only made it look like they cleaned, they had to be in and out in 30 minutes based on the way my apartment looked. They did not even move things to wipe them down, they did not clean behind ANYTHING or underneath ANYTHING. In my bathroom, NOTHING was wiped down..........I could go on and on!

It cost me $90 and I got taken! Do not make the same mistake I did.

Pros: The Came to the house

Cons: Everyting else!!!!!!!!!!!!!!!!

.

I chose More Hands over another more expensive service and swayed my sister to use them as well. How embarrassing to recommend a company that cannot be trusted to leave your house clean, or even to complete the extra services that you pay for! The one plus is that they were willing to send a crew back to my house to try to correct the poor service that I got the first go round. However, the second attempt left me wishing that I had just cleaned the house myself, which I ended up doing after they left anyway. They tried to leave before completing the specific items that were left undone from their first visit. They did not know what to clean and I could only point because they did not speak English. This was after talking on the phone with customer service and sending a detailed email. My sister's house was the same poor quality service. First, they arrived two hours late (they "got lost") and did not bother to call and let me know they would not make it in the 30 minutes I was originally quoted. Then, they left a random 7 foot square of floor uncleaned in her living room and asked me to go and check their work. My favorite part to this story, one of the team members said in Spanish that I was "picky, picky!" Unfortunately, the cheaper cost came at the price of 8 missed hours of work and lots of phone calls and emails...not worth it!

1
★★☆☆☆

I chose More Hands over another more expensive service and swayed my sister to use them as well. How embarrassing to recommend a company that cannot be trusted to leave your house clean, or even to complete the extra services that you pay for! The one plus is that they were willing to send a crew back to my house to try to correct the poor service that I got the first go round. However, the second attempt left me wishing that I had just cleaned the house myself, which I ended up doing after they left anyway. They tried to leave before completing the specific items that were left undone from their first visit. They did not know what to clean and I could only point because they did not speak English. This was after talking on the phone with customer service and sending a detailed email. My sister's house was the same poor quality service. First, they arrived two hours late (they "got lost") and did not bother to call and let me know they would not make it in the 30 minutes I was originally quoted. Then, they left a random 7 foot square of floor uncleaned in her living room and asked me to go and check their work. My favorite part to this story, one of the team members said in Spanish that I was "picky, picky!" Unfortunately, the cheaper cost came at the price of 8 missed hours of work and lots of phone calls and emails...not worth it!

Pros: Nice customer service

Cons: Poor quality of cleaning service

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