LensCrafters

★★★☆☆
  • 3333 Buford Dr Ste 2002, Mall Of Georgia

    Buford, GA 30519

    Map & Directions
  • 678-482-4491

About LensCrafters

Categories
  • Optical Goods Stores
  • Contact Lenses
  • Opticians
  • Optometrists
  • Optical Goods Repair Shops
  • Sunglasses
Details
  • Shop Online
  • Acuvue
  • Prescription Sunglasses
Hours
M-Sa 10am-9pm, Su 12pm-6pm
Associations
  • OneSight Foundation
Phones
  • Fax (678-482-4497)
Year Established
  • 1983
Products
  • High Definition Lenses
  • Anti-reflective Lenses
  • Polarized Lenses
  • Traditional Lenses
  • Eyeglasses
  • Sunglasses
  • Frames
Specialties
  • Prescription Eyewear
  • Digital Retina Photo - varies by location
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Oakley
  • Brooks Brothers
  • Ralph
  • Vogue
  • Ray-Ban
  • Coach
  • Burberry
  • Versace
  • Michael Kors
  • Ralph Lauren
  • Polo
  • DKNY
  • Armani Exchange
  • Sferoflex
  • Tiffany & Co.
  • Prada
  • Tory Burch
  • Dolce & Gabbana
Services
  • AccuFit
  • myLook

Shopping

Shopping
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U V 400 Sunglasses

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Stuff
    AccuFit
    Lenses
    LC Brands
    myLook
      2.5714 7
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      .

      only reason they got a star is because it's required i had the worst service they are very unorganized and rude, they have no knowledge of what profession they are in, the girl told me she did not know when my contacts would be in because she is not the one who orders them OMG really and this how you answer a customers question. I was there at Mall of Ga sat and it was so slammed and they could not keep up everyone there was complaining they was taking people that just got there straight but they one's that had been waiting forever when we asked they said " oh i'll check to see how much longer ,no sorry, nothing they are clueless i will get my contacts and never go back...

      1
      ★☆☆☆☆

      only reason they got a star is because it's required i had the worst service they are very unorganized and rude, they have no knowledge of what profession they are in, the girl told me she did not know when my contacts would be in because she is not the one who orders them OMG really and this how you answer a customers question. I was there at Mall of Ga sat and it was so slammed and they could not keep up everyone there was complaining they was taking people that just got there straight but they one's that had been waiting forever when we asked they said " oh i'll check to see how much longer ,no sorry, nothing they are clueless i will get my contacts and never go back...

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      .

      Lenscrafter looks really nice and eye catching but the staff there is horrible. When I first walked in there was a young man and a lady who approached me and asked if I needed any help, I looked around and found the frames I liked. Then I asked how much it would be with the frame, lenses, and eye exam included. The lady round it up for me and said it would be no more than 212$. The next day when I came back for my schedule eye exam I wanted to make sure with the price so I asked again and the guy told me a totally different price. He didn't seem very sincere and was really shady about it. When I asked one of the lady at the desk about the eye exam price she was rude. I would recommended no one to come here.

      1
      ★☆☆☆☆

      Lenscrafter looks really nice and eye catching but the staff there is horrible. When I first walked in there was a young man and a lady who approached me and asked if I needed any help, I looked around and found the frames I liked. Then I asked how much it would be with the frame, lenses, and eye exam included. The lady round it up for me and said it would be no more than 212$. The next day when I came back for my schedule eye exam I wanted to make sure with the price so I asked again and the guy told me a totally different price. He didn't seem very sincere and was really shady about it. When I asked one of the lady at the desk about the eye exam price she was rude. I would recommended no one to come here.

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      .

      Wow, I had an exceptional visit at LensCrafters that involved 7 well trained and experienced staff and also the manager. Each person was more than interested to take the time to make sure the glasses that they were going to make were going to be exactly what I needed. I'm older so it's no easy task. I can't begin to say how thankful I am for their attention and kindness. FIVE STARS

      5
      ★★★★★

      Wow, I had an exceptional visit at LensCrafters that involved 7 well trained and experienced staff and also the manager. Each person was more than interested to take the time to make sure the glasses that they were going to make were going to be exactly what I needed. I'm older so it's no easy task. I can't begin to say how thankful I am for their attention and kindness. FIVE STARS

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      .

      I wasn't sure what to expect after reading the reviews posted. However, I must say that we were provided exceptional service! The staff answered all of our questions and they were very friendly. I would totally recommend this location to my friends and family.

      5
      ★★★★★

      I wasn't sure what to expect after reading the reviews posted. However, I must say that we were provided exceptional service! The staff answered all of our questions and they were very friendly. I would totally recommend this location to my friends and family.

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      .

      Poor service, portray upsell opportunities as "concern" and are already drastically overpriced.
      Called and attempted to make an appt. today- only to be told I didn't need to in favor of walk in. Arrived to find a four hour wait. Neat.
      Associates were rude when I addressed the customer service failure.
      I went to "VisionWorks" located downstairs in the mall and received THREE pair of glasses for LESS than these people attempted to charge!!!: A fun pair, a professional pair, and some polarized sunglasses- and I was treated like royalty!

      1
      ★☆☆☆☆

      Poor service, portray upsell opportunities as "concern" and are already drastically overpriced.
      Called and attempted to make an appt. today- only to be told I didn't need to in favor of walk in. Arrived to find a four hour wait. Neat.
      Associates were rude when I addressed the customer service failure.
      I went to "VisionWorks" located downstairs in the mall and received THREE pair of glasses for LESS than these people attempted to charge!!!: A fun pair, a professional pair, and some polarized sunglasses- and I was treated like royalty!

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      .

      I really had a great experience with lens crafters the doctor was very concerned about my eye care needs. Once i received my prescription the people who helped choice my frame very good. They voiced their comments about waht looked good on me and what did not very good experience.

      4
      ★★★★☆

      I really had a great experience with lens crafters the doctor was very concerned about my eye care needs. Once i received my prescription the people who helped choice my frame very good. They voiced their comments about waht looked good on me and what did not very good experience.

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      .

      I was looking to get some prescription sunglasses, I went into the Lenscrafters, spoke with a lady and told her what I was looking for, I found a frame that I liked she said they could do what I wanted, I returned a hour later with my prescription in hand , then another lady told they could not put lenses in the frame I liked.. Moral of the story don't waist your time with a MALL business, see a professional, that doesn't have a huge turnover rate in employees!!

      1
      ★☆☆☆☆

      I was looking to get some prescription sunglasses, I went into the Lenscrafters, spoke with a lady and told her what I was looking for, I found a frame that I liked she said they could do what I wanted, I returned a hour later with my prescription in hand , then another lady told they could not put lenses in the frame I liked.. Moral of the story don't waist your time with a MALL business, see a professional, that doesn't have a huge turnover rate in employees!!

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      Message from LensCrafters

      At LensCrafters located at 3333 Buford Dr, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Buford LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and many more. The associates will help you find the right prescription lens for your lifestyle. Each pair of lenses, whether single vision, bifocals, progressives or polarized sun lenses, is crafted in our labs. We do what we do because we love eyes and care about the people behind them. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

      Yext PowerListings

       

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