Chicago Pizzeria

★★☆☆☆
  • 1704 N Interstate 35

    San Antonio, TX 78208

    Map & Directions
  • 210-222-2200

About Chicago Pizzeria

Food

Food
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1.5 4
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Do not order from this place! I placed a phone order for delivery to my hotel room. They would not take the order without a credit card. After 1 hour with no delivery I called several times and was told it was on the way. After 1 1/2 hours I called and told them to cancel the order because I was tired of waiting. I was told they would not cancel my order nor refund my money back to the card. They were very rude, would not give me their names, and hung up on me. After two hours of waiting the delivery guy shows up with my order and I refused it. I spoke with the manager at the hotel and he said they were actively fighting this company to prevent them from leaving flyers because they have had a lot of complaints..

0
★☆☆☆☆

Do not order from this place! I placed a phone order for delivery to my hotel room. They would not take the order without a credit card. After 1 hour with no delivery I called several times and was told it was on the way. After 1 1/2 hours I called and told them to cancel the order because I was tired of waiting. I was told they would not cancel my order nor refund my money back to the card. They were very rude, would not give me their names, and hung up on me. After two hours of waiting the delivery guy shows up with my order and I refused it. I spoke with the manager at the hotel and he said they were actively fighting this company to prevent them from leaving flyers because they have had a lot of complaints..

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Worst service I have ever encountered! I ordered pizza one night while I was staying at a hotel and when it came over an hour later, the order was wrong. I called back to let them know and they said they would send the correct order. After waiting over another hour, I finally gave up and went to sleep. I called the restaurant and was told I would get a refund but nothing ever showed up. I have continually called back to get a refund and everyone I spoke to was rude. I was told I needed to talk to the manager Oscar but he just so happened to always be busy. I finally reached him and then when I told him what I was calling about, he put me on hold and never came back. I spoke with a lady and she said "You won't get no refund" and I said that they weren't fooling me that Oscar was always busy and she said that he was avoiding me! What a way to treat a customer. They should be put out of business because I have never encountered a business that treats their customers so poorly.

1
★★★☆☆

Worst service I have ever encountered! I ordered pizza one night while I was staying at a hotel and when it came over an hour later, the order was wrong. I called back to let them know and they said they would send the correct order. After waiting over another hour, I finally gave up and went to sleep. I called the restaurant and was told I would get a refund but nothing ever showed up. I have continually called back to get a refund and everyone I spoke to was rude. I was told I needed to talk to the manager Oscar but he just so happened to always be busy. I finally reached him and then when I told him what I was calling about, he put me on hold and never came back. I spoke with a lady and she said "You won't get no refund" and I said that they weren't fooling me that Oscar was always busy and she said that he was avoiding me! What a way to treat a customer. They should be put out of business because I have never encountered a business that treats their customers so poorly.

Pros: NOTHING

Cons: EVERYTHING

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Rudest people I have ever encountered! Ordered pizza for me and my two very hungry kids and after hour and a half later called to see why it still wasn't there. The guy actually had the nerve to be rude about it saying it would get there later and then hung up on me. I called him back and said to cancel that order and his reply was "tell the delivery guy you don't want it when he gets there." Two hours after I ordered the pizza the delivery guy actually showed up! Who wants a pizza after two hours? Never had such bad service in my entire life!

0
★☆☆☆☆

Rudest people I have ever encountered! Ordered pizza for me and my two very hungry kids and after hour and a half later called to see why it still wasn't there. The guy actually had the nerve to be rude about it saying it would get there later and then hung up on me. I called him back and said to cancel that order and his reply was "tell the delivery guy you don't want it when he gets there." Two hours after I ordered the pizza the delivery guy actually showed up! Who wants a pizza after two hours? Never had such bad service in my entire life!

Pros: None

Cons: bad service, unreliable delivery

.

Unless you want to get ripped off and verbally abused, don't eat here. The pizza was terrible - the sauce was very thin and unevenly distributed, the olives were clumped up, the crust was like cardboard, etc. It was obvious that the person making the pizza didn't care. And they failed to give me some of the food that I paid for. When I called them over the next three days to resolve the matter, everyone I spoke with hung up on me, and one of the managers called me a filthy obscenity and put me on the speaker phone so that all of his employees could make fun of me, although I was being quite gracious (but firm) with them. They have now been banned for the second time from the hotel we were visiting.

0
★☆☆☆☆

Unless you want to get ripped off and verbally abused, don't eat here. The pizza was terrible - the sauce was very thin and unevenly distributed, the olives were clumped up, the crust was like cardboard, etc. It was obvious that the person making the pizza didn't care. And they failed to give me some of the food that I paid for. When I called them over the next three days to resolve the matter, everyone I spoke with hung up on me, and one of the managers called me a filthy obscenity and put me on the speaker phone so that all of his employees could make fun of me, although I was being quite gracious (but firm) with them. They have now been banned for the second time from the hotel we were visiting.

Pros: nice delivery man

Cons: terrible food, rude management, rude staff

 

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