Cheldan Homes

★★☆☆☆

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Home Construction & Remodeling
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We were brought to Cheldan through a loan place that works with them. We advised them all that our Lease was not up until the end of May. We wrote a $500 check for earnest money our house was built faster than we could move even though we told them our lease was not up, also our credit was borderline. Cheldan put our house on the market and said they would build another one just like it after we picked a new lot. We did and they came back a few weeks later and said we now had to pay for half of the options...when we did not have to do so before. In March we were advised our credit was still not up to the loan officers standards..i needed 1 point when we started, then they upped that credit score I needed and when we finally cancelled our contract, I needed 3 points. We filled out the forms and our loan officer sent the denial letter twice...we are still waiting on our earnest money. Also, we have found another loan place who says our creidt it fine and is working with us to get another house.

1
★☆☆☆☆

We were brought to Cheldan through a loan place that works with them. We advised them all that our Lease was not up until the end of May. We wrote a $500 check for earnest money our house was built faster than we could move even though we told them our lease was not up, also our credit was borderline. Cheldan put our house on the market and said they would build another one just like it after we picked a new lot. We did and they came back a few weeks later and said we now had to pay for half of the options...when we did not have to do so before. In March we were advised our credit was still not up to the loan officers standards..i needed 1 point when we started, then they upped that credit score I needed and when we finally cancelled our contract, I needed 3 points. We filled out the forms and our loan officer sent the denial letter twice...we are still waiting on our earnest money. Also, we have found another loan place who says our creidt it fine and is working with us to get another house.

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Cheldan Homes has successfully retained our earnest money after being unable to qualify for a home loan. They verbally told me not to worry when signing the contract and writing the check for $1,000. We did everything we were asked to do in an exceptionally timely manner. Today we are homeless without money to use a security deposit on a lease home. I am sure Extreme home Makeover and ABC would be very disappointed to see this type of behavior form a builder that claims to be looking out for its community. DO NOT CONDUCT BUSINESS WITH CHELDAN.

1
★☆☆☆☆

Cheldan Homes has successfully retained our earnest money after being unable to qualify for a home loan. They verbally told me not to worry when signing the contract and writing the check for $1,000. We did everything we were asked to do in an exceptionally timely manner. Today we are homeless without money to use a security deposit on a lease home. I am sure Extreme home Makeover and ABC would be very disappointed to see this type of behavior form a builder that claims to be looking out for its community. DO NOT CONDUCT BUSINESS WITH CHELDAN.

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I was sold instantly on the house I wanted to purchase but after non approval per contract my earnest money was to be returned. I completed the request for the return of my earnest mooney and I was told it was not approved for return. I asked for an explanation and I received all one line answers that made no sense at all. I have yet to receive a professional and clear explanation. I wouldn't recommend Cheldan Homes to anyone!!! Beware!! I only gave them a star because I had to!

1
★☆☆☆☆

I was sold instantly on the house I wanted to purchase but after non approval per contract my earnest money was to be returned. I completed the request for the return of my earnest mooney and I was told it was not approved for return. I asked for an explanation and I received all one line answers that made no sense at all. I have yet to receive a professional and clear explanation. I wouldn't recommend Cheldan Homes to anyone!!! Beware!! I only gave them a star because I had to!

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I have been looking at homes for months and we are downsizing. I am very impressed with the salesman and his knowledge of the product. I have not heard much about Cheldan Homes and even though he gives me a great since of confidence I would like to know a little more about the company. He said they are one of the 100 largest builders in Texas. I would appreeciate any information.

5
★★★★★

I have been looking at homes for months and we are downsizing. I am very impressed with the salesman and his knowledge of the product. I have not heard much about Cheldan Homes and even though he gives me a great since of confidence I would like to know a little more about the company. He said they are one of the 100 largest builders in Texas. I would appreeciate any information.

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Cheldan Homes is the worst homebuilder in the state of Texas. Not only did they take our earnest money, they refused to refund after they broke their verbal contract. Needless to say, they have a very unprofessional attitude. They will not be in business very long!

1
★☆☆☆☆

Cheldan Homes is the worst homebuilder in the state of Texas. Not only did they take our earnest money, they refused to refund after they broke their verbal contract. Needless to say, they have a very unprofessional attitude. They will not be in business very long!

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We have some serious problems here in Scenic Hills Schertz TX. All the homes here have settling issues. Obviously the clay is the reason but... Don't builders run test on soil before they built??? The warranty service is very poor as well. They don't get back to you until weeks. We have cracks on the exterior bricks all over and now we are dealing with bees fest coming inside those broken bricks wall. I pay a structure engineer and his recommendations were 36 piers under the slab. Off course Cheldan engineer say that was not necessary and the solution was chemical injections on the perimeter of the home. Well that is not working and here is a $325,000 home with broken tiles, brick walls, doors not closing, shower tiles falling, etc. And the worst the warranty don't get back with you... Considerate legal action now...

1
★☆☆☆☆

We have some serious problems here in Scenic Hills Schertz TX. All the homes here have settling issues. Obviously the clay is the reason but... Don't builders run test on soil before they built??? The warranty service is very poor as well. They don't get back to you until weeks. We have cracks on the exterior bricks all over and now we are dealing with bees fest coming inside those broken bricks wall. I pay a structure engineer and his recommendations were 36 piers under the slab. Off course Cheldan engineer say that was not necessary and the solution was chemical injections on the perimeter of the home. Well that is not working and here is a $325,000 home with broken tiles, brick walls, doors not closing, shower tiles falling, etc. And the worst the warranty don't get back with you... Considerate legal action now...

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We have had several issues with the drainage on one side of our house. We have reported it to the Cheldan's Warranty company several times and the response has always been the same from the building superintendent. We were first told to not water on that side of the house due to lack of sunlight. We complied. Yet still the ground is extremely saturated behind our fence. Again we reported it and they came and laid sand out and replaced the sod in the affected area. We were also told that the fall grade was adequate for drainage, yet there are areas in our side lot behind the fence that when stood upon, water will ease up through your toes. Still the result is the same in the area behind our fence, even after the sand and reinstallation of sod. I am extremely unhappy with the disregard that we have been treated with concerning this matter. Our house is beautiful, but we build our home with the package deal...landscaping included. To date, this problem has been unresolved. I have rated them with three stars due to the beauty of our home. However, if I was rating the customer service we have received with regard to our drainage issue I would undoubtedly give NO STARS!

3
★★★☆☆

We have had several issues with the drainage on one side of our house. We have reported it to the Cheldan's Warranty company several times and the response has always been the same from the building superintendent. We were first told to not water on that side of the house due to lack of sunlight. We complied. Yet still the ground is extremely saturated behind our fence. Again we reported it and they came and laid sand out and replaced the sod in the affected area. We were also told that the fall grade was adequate for drainage, yet there are areas in our side lot behind the fence that when stood upon, water will ease up through your toes. Still the result is the same in the area behind our fence, even after the sand and reinstallation of sod. I am extremely unhappy with the disregard that we have been treated with concerning this matter. Our house is beautiful, but we build our home with the package deal...landscaping included. To date, this problem has been unresolved. I have rated them with three stars due to the beauty of our home. However, if I was rating the customer service we have received with regard to our drainage issue I would undoubtedly give NO STARS!

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