Finesse Salon & Spa

★★★★☆
  • 4406 Old Wake Forest Rd

    Raleigh, NC 27609

    Map & Directions
  • 919-981-0977

About Finesse Salon & Spa

Hours
Tue-Fri: 10am-7pm, Sat: 10am-6pm
4.2833 60
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Had I read the reviews here, I never would've gone today. But I had a groupon and I needed a cut and a color so without any other information, I made an appointment. I'm so glad that I did. I never bother to leave reviews, but I was so

3
★★★★★

Had I read the reviews here, I never would've gone today. But I had a groupon and I needed a cut and a color so without any other information, I made an appointment. I'm so glad that I did. I never bother to leave reviews, but I was so

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Staff is very friendly and nice. A girl name Jenna works there that was very helpful to my needs. It felt more like a salon than a spa. The massage therapy section was definitely not the best of the best especially for the prices they have

3
★★★★★

Staff is very friendly and nice. A girl name Jenna works there that was very helpful to my needs. It felt more like a salon than a spa. The massage therapy section was definitely not the best of the best especially for the prices they have

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I purchased a $150 package which included facial, mani & pedi. The facial was great, the esthetician did a wonderful job. The pedicure was decent at best, nothing to brag about. And the manicure was horrible. My polish was clumpy, messy and partially done. I requested that they be re-done and she did a better job but still unsatisfactory. It was not worth the money at all and I would not recommend their package deals.

2
★★☆☆☆

I purchased a $150 package which included facial, mani & pedi. The facial was great, the esthetician did a wonderful job. The pedicure was decent at best, nothing to brag about. And the manicure was horrible. My polish was clumpy, messy and partially done. I requested that they be re-done and she did a better job but still unsatisfactory. It was not worth the money at all and I would not recommend their package deals.

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I thought I had an appointment with a friend- Never was I told they no longer worked there. The "MASTER" stylist I know for a fact are straight out of school and it boggles me that the staff looks like they serve more than massage sessions

3
★★★★★

I thought I had an appointment with a friend- Never was I told they no longer worked there. The "MASTER" stylist I know for a fact are straight out of school and it boggles me that the staff looks like they serve more than massage sessions

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I tried this salon once and will NOT be going back. For one, my haircut was uneven; I didn't notice this for a few days, but once I did my hair the way I normally do I found several long pieces that clearly were missed! The line across the back of my hair was also very choppy and not even/straight at all. Second, my color job was pretty bad. Again after several days of observance and after styling my hair like I normally would I saw that there were several areas that were lighter than others (my hair is supposed to be dark brown). They also had to dye my hair twice because even though I said DARK brown, she didn't used a dark enough dye the first time. Third, I had the manager styling my hair; you'd think this was good right? NO, she was constantly shouting orders to her employees in the other rooms, she was super rushed, and when I tried to explain what I wanted done w/my hair she kept cutting me off! I don't think I spoke a full sentence the entire time I was there. After the whole thing I was speechless that this manager/owner was so unprofessional...the only thing that kept me quiet was that my haircut was free since I was a new customer! To bad it's not enough to make me go through that terrible mess again.

0
★☆☆☆☆

I tried this salon once and will NOT be going back. For one, my haircut was uneven; I didn't notice this for a few days, but once I did my hair the way I normally do I found several long pieces that clearly were missed! The line across the back of my hair was also very choppy and not even/straight at all. Second, my color job was pretty bad. Again after several days of observance and after styling my hair like I normally would I saw that there were several areas that were lighter than others (my hair is supposed to be dark brown). They also had to dye my hair twice because even though I said DARK brown, she didn't used a dark enough dye the first time. Third, I had the manager styling my hair; you'd think this was good right? NO, she was constantly shouting orders to her employees in the other rooms, she was super rushed, and when I tried to explain what I wanted done w/my hair she kept cutting me off! I don't think I spoke a full sentence the entire time I was there. After the whole thing I was speechless that this manager/owner was so unprofessional...the only thing that kept me quiet was that my haircut was free since I was a new customer! To bad it's not enough to make me go through that terrible mess again.

Pros: flexible with apointment scheduling, first hair cut is free

Cons: almost everything else

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I did not know about this spa until I received a gift certificate from a good friend. My certificate was for a Massage and Facial. The service was first class. Both the massage therapist and estetician were excellent. You have to try their Signature facial, It is a real treat. i was offered complimentary wine and chocolate! which was quite a perk I was not even expecting. I got one of their price menus and noticed that the prices are much lower than other places that have not pleased me as much. i am now a regular customer..

2
★★★★★

I did not know about this spa until I received a gift certificate from a good friend. My certificate was for a Massage and Facial. The service was first class. Both the massage therapist and estetician were excellent. You have to try their Signature facial, It is a real treat. i was offered complimentary wine and chocolate! which was quite a perk I was not even expecting. I got one of their price menus and noticed that the prices are much lower than other places that have not pleased me as much. i am now a regular customer..

Pros: Great Prices, Perks

Cons: None

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I had the Bodyglow service followed by the airbrush tan. The scrub was great. Came out of that feeling silky smooth. But the results from the airbrush tan were disappointing. Right after the service you're covered in little brown splotches that wash off after your first shower (so if you're going somewhere make sure you have 8 hours to spare so you can shower first. Otherwise you look like you've got a crazy case of freckles.). Next day my tan was dark in some places, light in others and non-existent in some areas. I looked like I had a skin disease on my legs. This was just an experiment for me, I wasn't going anywhere or doing anything special but if I'd been planning a beach trip it would have been a disaster. I think I'll stick with Mystic from now on.

1
★★☆☆☆

I had the Bodyglow service followed by the airbrush tan. The scrub was great. Came out of that feeling silky smooth. But the results from the airbrush tan were disappointing. Right after the service you're covered in little brown splotches that wash off after your first shower (so if you're going somewhere make sure you have 8 hours to spare so you can shower first. Otherwise you look like you've got a crazy case of freckles.). Next day my tan was dark in some places, light in others and non-existent in some areas. I looked like I had a skin disease on my legs. This was just an experiment for me, I wasn't going anywhere or doing anything special but if I'd been planning a beach trip it would have been a disaster. I think I'll stick with Mystic from now on.

Pros: Friendly staff; great Bodyglow service

Cons: Airbrush tan streaky, blotchy

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I would recommend this place to someone looking for great professional service. Techs/stylists are friendly, professional, and knowledgeable. Great place.

5
★★★★★

I would recommend this place to someone looking for great professional service. Techs/stylists are friendly, professional, and knowledgeable. Great place.

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Delightful! This is how I can describe this spa. The staff is extremely courteous and pays you all the attention in the world. I had a massage an facial on my first visit and both services were to die for. I have since made an appointment for haircut and color. I discovered this spa only b/c my friend gave me a gift certificate. I feel they are a better value than most other spas in the triangle and they also do hair, so that saves me time.

2
★★★★★

Delightful! This is how I can describe this spa. The staff is extremely courteous and pays you all the attention in the world. I had a massage an facial on my first visit and both services were to die for. I have since made an appointment for haircut and color. I discovered this spa only b/c my friend gave me a gift certificate. I feel they are a better value than most other spas in the triangle and they also do hair, so that saves me time.

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I had a horrible experience and got permed- My hair fell out- I got extentions that were affordable and allowed my hair to grow- Thanks girls- you have no idea, I cried. Noone knew I had extentions and everyone in my home time admired my hair for once- It felt good. Thank you- I will forever be in your hands!

Summer Brown

2
★★★★★

I had a horrible experience and got permed- My hair fell out- I got extentions that were affordable and allowed my hair to grow- Thanks girls- you have no idea, I cried. Noone knew I had extentions and everyone in my home time admired my hair for once- It felt good. Thank you- I will forever be in your hands!

Summer Brown

Pros: Awesome Staff

Cons: NONE

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I have gotten my last two massages here. The first girl I saw was very good at her job and very proffessional. My second massage experience was even better! If you get a massage here, you have to ask for TENITA! She has amazing hands and melted away my neck and lower back pain! I would highly reccomend her to anyone looking for the best for their buck! TENITA paid attention to detail on sore muscles and tension which made the massage even better! She's got the magical touch that will keep you coming back for more!

2
★★★★★

I have gotten my last two massages here. The first girl I saw was very good at her job and very proffessional. My second massage experience was even better! If you get a massage here, you have to ask for TENITA! She has amazing hands and melted away my neck and lower back pain! I would highly reccomend her to anyone looking for the best for their buck! TENITA paid attention to detail on sore muscles and tension which made the massage even better! She's got the magical touch that will keep you coming back for more!

Pros: Tenita is the best!

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I have been getting my tanning here for the past 6 months. They only do the spray tan. I am always satisfied with the applications. May be it is the products they use or may be it is the skills of the estheticians, may be it is both. My tan always come out perfect. my tan always look deep and natural. I drive past a couple of other tanning salons on my way here, but it is worth the drive to me. Thanks!!!!

2
★★★★★

I have been getting my tanning here for the past 6 months. They only do the spray tan. I am always satisfied with the applications. May be it is the products they use or may be it is the skills of the estheticians, may be it is both. My tan always come out perfect. my tan always look deep and natural. I drive past a couple of other tanning salons on my way here, but it is worth the drive to me. Thanks!!!!

Pros: great tan, good people

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Had a facial and massage at this spa. The facial was the best I had, ever. The massage was pretty good as well. Good friendly place. I recommend.

2
★★★★★

Had a facial and massage at this spa. The facial was the best I had, ever. The massage was pretty good as well. Good friendly place. I recommend.

Pros: Friendly skilled staff

Cons: none

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We are a non-profit organization and wanted to do something special for our staff.
The General Manager at Finesse arranged for services for our group at a discounted price.
Everyone in our party was very pleased with the staff and the services.
Each person was able to receive their chosen service whether that was a massage, facial, manicure or pedicure.
I checked with all and everyone was happy with their experience.
Thank you Finesse for a out of the ordinary experience!

2
★★★★★

We are a non-profit organization and wanted to do something special for our staff.
The General Manager at Finesse arranged for services for our group at a discounted price.
Everyone in our party was very pleased with the staff and the services.
Each person was able to receive their chosen service whether that was a massage, facial, manicure or pedicure.
I checked with all and everyone was happy with their experience.
Thank you Finesse for a out of the ordinary experience!

Pros: great service, great staff

Cons: none

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MY HUSBAND BOUGHT ME A $270 DAY SPA PACKAGE AND I MADE AN APPOINTMENT TO RECIEVE MY SERVICES. I ENDED UP REALLY SICK EARLY MORNING THE DAY I WAS TO HAVE MY APPOINTMENTS. I LEFT 2 VOICEMAILS WITH THEM EXPLAINING MY SITUATION AND ASKING TO RESCHEDULE. THE DIRECTOR "MAG" TOOK MY GIFT CERTIFICATE AWAY AND MADE IT VOID, AND WOULD NOT LET ME RESCHEDULE MY APPOINTMENT!!--THEY CLAIMED THEY HAVE A 24 HOUR POLICY WHICH WAS NOT EXPLAINED TO ME WHEN I SCHEDULED MY APPOINTMENT. ALSO THEY DIDNT CARE THAT I WAS SICK AND WOULD NOT RESCEDULE ME. SO MY VERY EXPENSIVE SPA PACKAGE PRESENT IS GONE AND I AM NOT RECIEVING ANY APPOINTMENT. RIP OFF AND RUDE BEWARE

0
★☆☆☆☆

MY HUSBAND BOUGHT ME A $270 DAY SPA PACKAGE AND I MADE AN APPOINTMENT TO RECIEVE MY SERVICES. I ENDED UP REALLY SICK EARLY MORNING THE DAY I WAS TO HAVE MY APPOINTMENTS. I LEFT 2 VOICEMAILS WITH THEM EXPLAINING MY SITUATION AND ASKING TO RESCHEDULE. THE DIRECTOR "MAG" TOOK MY GIFT CERTIFICATE AWAY AND MADE IT VOID, AND WOULD NOT LET ME RESCHEDULE MY APPOINTMENT!!--THEY CLAIMED THEY HAVE A 24 HOUR POLICY WHICH WAS NOT EXPLAINED TO ME WHEN I SCHEDULED MY APPOINTMENT. ALSO THEY DIDNT CARE THAT I WAS SICK AND WOULD NOT RESCEDULE ME. SO MY VERY EXPENSIVE SPA PACKAGE PRESENT IS GONE AND I AM NOT RECIEVING ANY APPOINTMENT. RIP OFF AND RUDE BEWARE

Cons: RIP OFF

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went here for a spa package, rooms, were cold, NOISY NOISY NOISY--guy manager was rude, my appointment was LATE BY 20 MINS--then gave me a tattered robe to wear between appointments!!!--my therapists were good, but the atmosphere is HORRIBLE

0
★☆☆☆☆

went here for a spa package, rooms, were cold, NOISY NOISY NOISY--guy manager was rude, my appointment was LATE BY 20 MINS--then gave me a tattered robe to wear between appointments!!!--my therapists were good, but the atmosphere is HORRIBLE

Pros: decent service, nice girls

Cons: atmosphere and temperature and NOISE

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I had a great experience at this spa. I was able to schedule a manicure and a massage within 24 hours. I LOVED both my services, specially the massage. I selected the wellness massage.
My therapist found all the sore points in my body and relieved all the tension in my muscles. I highly recommend.

2
★★★★★

I had a great experience at this spa. I was able to schedule a manicure and a massage within 24 hours. I LOVED both my services, specially the massage. I selected the wellness massage.
My therapist found all the sore points in my body and relieved all the tension in my muscles. I highly recommend.

Pros: great massage, manicure

Cons: none

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Thanks so much Erica for the great job you did on my hair! I had been so busy lately that i had not kept up with my appearance. My roots were showing, my hair was dull and lifeless. Erica gave me a complete make over and i just love it!!!! I love the way the highlights you gave me blend so naturally. And i am getting lots of compliments from the layerd cut. Great deep conditioniong treatment you put in, my hair feels so much better already. i just had to get here and say THANKS!!! I promise i will not wait too long before you see me again.

2
★★★★★

Thanks so much Erica for the great job you did on my hair! I had been so busy lately that i had not kept up with my appearance. My roots were showing, my hair was dull and lifeless. Erica gave me a complete make over and i just love it!!!! I love the way the highlights you gave me blend so naturally. And i am getting lots of compliments from the layerd cut. Great deep conditioniong treatment you put in, my hair feels so much better already. i just had to get here and say THANKS!!! I promise i will not wait too long before you see me again.

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The only good thing I can say is that the people are courteous. But that is it! They do not know how to cut and colour hair. I went in asking for both and the girl asked me what kind of cut i wanted, and I asked for her opinion. I figured, she is the professional, she'll tell me what will look good on me. I emphasized I was going to a wedding and that I also needed colour for my hair. She did not know how to color my hair, made it darker on the first round. The next day I came back for her to fix my hair, and I had to tell her how to do it. She left patches of different color on my hair and then tried to fix with a shampoo dye. I hate my hair. It has been the worst experience, and EXPENSIVE!! DO NOT GO TO THIS SALON, not worth the $$. go somewhere where it's reputable and you know you'll get the results you want, even if it is a little expensive.

0
★☆☆☆☆

The only good thing I can say is that the people are courteous. But that is it! They do not know how to cut and colour hair. I went in asking for both and the girl asked me what kind of cut i wanted, and I asked for her opinion. I figured, she is the professional, she'll tell me what will look good on me. I emphasized I was going to a wedding and that I also needed colour for my hair. She did not know how to color my hair, made it darker on the first round. The next day I came back for her to fix my hair, and I had to tell her how to do it. She left patches of different color on my hair and then tried to fix with a shampoo dye. I hate my hair. It has been the worst experience, and EXPENSIVE!! DO NOT GO TO THIS SALON, not worth the $$. go somewhere where it's reputable and you know you'll get the results you want, even if it is a little expensive.

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The massage therapists are the best!! I have received massages from 2 of their therapists and it seems each one outdoes the other. I do not have much time to exercise during the week and I tend to do too much at the gym on the week end. Sometimes I end up with tense and sore muscles. Now, I have a routine. I go to the gym and afterwards I go to Finesse. The girls there do wonders for my sore muscles. I cannot thank them enough. Ask about the massage club. If you are a regular, you can get get a 60 minute massage for as little as $50. I had a airbrush tanning done last time I was there and the results were great as well.

2
★★★★★

The massage therapists are the best!! I have received massages from 2 of their therapists and it seems each one outdoes the other. I do not have much time to exercise during the week and I tend to do too much at the gym on the week end. Sometimes I end up with tense and sore muscles. Now, I have a routine. I go to the gym and afterwards I go to Finesse. The girls there do wonders for my sore muscles. I cannot thank them enough. Ask about the massage club. If you are a regular, you can get get a 60 minute massage for as little as $50. I had a airbrush tanning done last time I was there and the results were great as well.

Pros: Great Massages, Amazing Tans

Cons: None

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It seems as if this place use to be a dentist's office - not sure why there are windows in the massage and facial rooms. I went for a facial - which was wonderful - and my boyfriend got a massage. The fact that the room was not completely dark and had blinds/window in it made it seem like not a professional spa experience. If the employees were at a different location, i would definintely go back.

For spending $170 - i feel like i should have gotten a spa experience. They do not give you robes or anything beforehand either - they make you go to the room and change.

1
★★☆☆☆

It seems as if this place use to be a dentist's office - not sure why there are windows in the massage and facial rooms. I went for a facial - which was wonderful - and my boyfriend got a massage. The fact that the room was not completely dark and had blinds/window in it made it seem like not a professional spa experience. If the employees were at a different location, i would definintely go back.

For spending $170 - i feel like i should have gotten a spa experience. They do not give you robes or anything beforehand either - they make you go to the room and change.

Pros: Good massage, good facial

Cons: Poor ambience

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My first time at this spa and i will be back. I am new to town, I tried a spa near my house and did not like it much. Extremely friendly staff. an extra bonus is the price list is cheaper than other spas here. Their cellulite/fat reducing body treatment is a great value. i recommend this place.

2
★★★★★

My first time at this spa and i will be back. I am new to town, I tried a spa near my house and did not like it much. Extremely friendly staff. an extra bonus is the price list is cheaper than other spas here. Their cellulite/fat reducing body treatment is a great value. i recommend this place.

Pros: Friendly staff, good value

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I recently got my hair done with Sarah and I love it. The salon is very nice and relaxing and I love that they offer so many sevices. Sarah did exactly what I had asked with my hair. I would recommed this salon to anyone.

2
★★★★★

I recently got my hair done with Sarah and I love it. The salon is very nice and relaxing and I love that they offer so many sevices. Sarah did exactly what I had asked with my hair. I would recommed this salon to anyone.

Pros: quiet and relaxing, resonable prices for great services

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We had a girls day at the spa at Finesse last week and it was one of our best experience at a spa, ever. Cher, Yelena, Erla, Meg have magical hands! The massages and facials were heavenly. Everyone was really attentive and made us feel special. Thanks for making our party a great success. we liked the wine and chocolate. We are already making plans to go back next month.

2
★★★★★

We had a girls day at the spa at Finesse last week and it was one of our best experience at a spa, ever. Cher, Yelena, Erla, Meg have magical hands! The massages and facials were heavenly. Everyone was really attentive and made us feel special. Thanks for making our party a great success. we liked the wine and chocolate. We are already making plans to go back next month.

Pros: Friendly therapists, great massages and facials

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My last stylist at that salon on north hills butchered my hair. when I went in, i asked for the Victoria Beckham bob, but she gave me a lot of jagged edges and it looked more like a punk haircut than a sophisticated bob that i wanted.
i was desperate. and i wantted my hair back so badly. a friend told me Finesse does great extensions, so i gave it a try. Mag made me feel better and showed me on a mannequin what the extensions look like. They were so slim, i could not find them myself on the mannequin. now I have great, natural looking hair back. thanks Mag, you are a lifesaver!

2
★★★★★

My last stylist at that salon on north hills butchered my hair. when I went in, i asked for the Victoria Beckham bob, but she gave me a lot of jagged edges and it looked more like a punk haircut than a sophisticated bob that i wanted.
i was desperate. and i wantted my hair back so badly. a friend told me Finesse does great extensions, so i gave it a try. Mag made me feel better and showed me on a mannequin what the extensions look like. They were so slim, i could not find them myself on the mannequin. now I have great, natural looking hair back. thanks Mag, you are a lifesaver!

Pros: Great hair extensions, hairstylist who listens

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I have been going to the spa for years and love it so I wanted to try Finesse cause its near my house. I can say that I will NOT be back I will drive across town to get my services done. The spa part of this is a JOKE! Its not relaxing I could hear everything going on in the spa during my treatment. If they continue to run this business the way they are it will go out of business real soon.

0
★☆☆☆☆

I have been going to the spa for years and love it so I wanted to try Finesse cause its near my house. I can say that I will NOT be back I will drive across town to get my services done. The spa part of this is a JOKE! Its not relaxing I could hear everything going on in the spa during my treatment. If they continue to run this business the way they are it will go out of business real soon.

Pros: nothing

Cons: not a real spa

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Hi Paul, Mag and everyone!
Sorry for the delay! It's been a crazy three months since the wedding.
Anyway, I wanted to thank you all so much again for being so great to us on my wedding day.
The wedding was beautiful and went just perfectly. Everyone's hair and makeup looked great and lasted all night long.
All my girls kept saying how nice you all were and how relaxed you made them feel.
I've attached a few photos... If you ever need a reference for a prospective bride, feel free to send them my way.
Sincerely,
S Serna (formerly S Sock)

2
★★★★★

Hi Paul, Mag and everyone!
Sorry for the delay! It's been a crazy three months since the wedding.
Anyway, I wanted to thank you all so much again for being so great to us on my wedding day.
The wedding was beautiful and went just perfectly. Everyone's hair and makeup looked great and lasted all night long.
All my girls kept saying how nice you all were and how relaxed you made them feel.
I've attached a few photos... If you ever need a reference for a prospective bride, feel free to send them my way.
Sincerely,
S Serna (formerly S Sock)

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Wendy always listens to me when I need a fantastic haircut, which is really hard to find here in Raleigh. She is outstanding at what she does and is a lifesaver! Thanks Wendy! I can't wait to plan my wedding hairstyles!

2
★★★★★

Wendy always listens to me when I need a fantastic haircut, which is really hard to find here in Raleigh. She is outstanding at what she does and is a lifesaver! Thanks Wendy! I can't wait to plan my wedding hairstyles!

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I have been to Finesse for haircut and color before and I love the how my hair turns out each time. But this time, I am writing to rave about the tanning I got there. So very natural. I am a sunworshipper. I never thousght i needed to get inside to get a tan. But last time I was at the beach i got burned real bad. My hairstylist noticed my burns and told me about the mistic tan taht is done at Finesse. I gave it a try and just love it. I guess because it is applied by an esthetician, it goes all all even and feels so natural. I am hooked now. That is the only way i will get tanned from now on.

2
★★★★★

I have been to Finesse for haircut and color before and I love the how my hair turns out each time. But this time, I am writing to rave about the tanning I got there. So very natural. I am a sunworshipper. I never thousght i needed to get inside to get a tan. But last time I was at the beach i got burned real bad. My hairstylist noticed my burns and told me about the mistic tan taht is done at Finesse. I gave it a try and just love it. I guess because it is applied by an esthetician, it goes all all even and feels so natural. I am hooked now. That is the only way i will get tanned from now on.

Pros: Great tan, Hair cut and color

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I was enticed in because they are running a special in july on nails work. I figured I had nothing to lose since I could get a Spa manicure and pedicure at the same price I could at a strip mall. What a bargain I got! I chose their Aromatherapy Manicure and Pedicure. The service was excellent. I was offered my choice of beverage and snacks the minute I walked in and of course I chose wine and gourmet chocolate. For the Aromatherapy treatments, I was treated with scented candles as well as some special scented oils. I was serviced by 2 nails techs, one who did my nails and the other who did the pedicure. Each young lady was totaly delightful. So much so that i would have been happy to pay full price and not use my coupon,,,but i did. and I did promise to come back because after experiencing this level of service I do not think I can ever go back to one of these little nails salon that are all over the place anymore.

2
★★★★★

I was enticed in because they are running a special in july on nails work. I figured I had nothing to lose since I could get a Spa manicure and pedicure at the same price I could at a strip mall. What a bargain I got! I chose their Aromatherapy Manicure and Pedicure. The service was excellent. I was offered my choice of beverage and snacks the minute I walked in and of course I chose wine and gourmet chocolate. For the Aromatherapy treatments, I was treated with scented candles as well as some special scented oils. I was serviced by 2 nails techs, one who did my nails and the other who did the pedicure. Each young lady was totaly delightful. So much so that i would have been happy to pay full price and not use my coupon,,,but i did. and I did promise to come back because after experiencing this level of service I do not think I can ever go back to one of these little nails salon that are all over the place anymore.

Pros: Quality of service, Friendly staff

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After a very stressful week at work, I booked a 1/2 day spa relaxation at Finesse. Every time I visit Finesse, I like the place more because of how much attention they pay to me and how nice everyone is. The gentelman that was at the front desk really listened to my problems and asked the esthetician to take special care of me on account that I had a bad week at work. I love to go to Finesse because i can get a massage, a facial and a haircut in one place and the service is top class and the staff is freindly. Now, if i could only say the same about where I work....

2
★★★★★

After a very stressful week at work, I booked a 1/2 day spa relaxation at Finesse. Every time I visit Finesse, I like the place more because of how much attention they pay to me and how nice everyone is. The gentelman that was at the front desk really listened to my problems and asked the esthetician to take special care of me on account that I had a bad week at work. I love to go to Finesse because i can get a massage, a facial and a haircut in one place and the service is top class and the staff is freindly. Now, if i could only say the same about where I work....

Pros: Top Class services and Friendly staff

Cons: None

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My husband brought me a gift certificate for a massage - big mistake...worst massage I ever had...and she claimed she was the best there was...oh my...

0
★☆☆☆☆

My husband brought me a gift certificate for a massage - big mistake...worst massage I ever had...and she claimed she was the best there was...oh my...

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I am writing to thank Paul, the Manager and the Stylists at Finesse. They helped make my wedding day memorable. We arrived late at the spa for our manicures, updos, and makeups. They reworked the schedule and still got us out on time. My updo was great. My pictures are posted on their site, so you can see the great job they did. I totally recommend Finesse for wedding occasions.

2
★★★★★

I am writing to thank Paul, the Manager and the Stylists at Finesse. They helped make my wedding day memorable. We arrived late at the spa for our manicures, updos, and makeups. They reworked the schedule and still got us out on time. My updo was great. My pictures are posted on their site, so you can see the great job they did. I totally recommend Finesse for wedding occasions.

Pros: Finesse takes stress away from you

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I recently got married and moved from Raleigh to Cary. I had been very happy with my services at Finesse, but I was relunctant to make the 10 miles trip everytime I needed salon or spa services. I tried a couple of well known places in Cary. The first one for hair and the stylist there completely messed up my hair. She gave me a cut she thinks would be good for me and not what i asked her. the second place i went to was for manicure. The service was good enough, but when i was there i kept comparing what was being done to my previous experiences at Finesse. So, last week when I needed hair color and waxing i went back to Finesse. I think it is the atmosphere at Finesse that i like very much. Also, like it seems everyone is trained to LISTEN to the client and give her exactly what she ask for. Plus, i compared price and they are a better value from ost places in town. needless to say, i will go back to Raleigh and Finesse for all my salon and spa needs.

2
★★★★★

I recently got married and moved from Raleigh to Cary. I had been very happy with my services at Finesse, but I was relunctant to make the 10 miles trip everytime I needed salon or spa services. I tried a couple of well known places in Cary. The first one for hair and the stylist there completely messed up my hair. She gave me a cut she thinks would be good for me and not what i asked her. the second place i went to was for manicure. The service was good enough, but when i was there i kept comparing what was being done to my previous experiences at Finesse. So, last week when I needed hair color and waxing i went back to Finesse. I think it is the atmosphere at Finesse that i like very much. Also, like it seems everyone is trained to LISTEN to the client and give her exactly what she ask for. Plus, i compared price and they are a better value from ost places in town. needless to say, i will go back to Raleigh and Finesse for all my salon and spa needs.

Pros: Nice Atmosphere, nice music, Stylist that listen, reasonable prices

Cons: Distance from my home

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Wonderful upcoming Esthetician. Soothing and products used are wonderful. Friendly and quite adept.

(NOTE: Bad Manicure: employee is gone).

NOTE: Masseuse: new, not as good as former employee who left the spa.

PRICES INCONSISTENT and too high.

2
★★★★★

Wonderful upcoming Esthetician. Soothing and products used are wonderful. Friendly and quite adept.

(NOTE: Bad Manicure: employee is gone).

NOTE: Masseuse: new, not as good as former employee who left the spa.

PRICES INCONSISTENT and too high.

Pros: Clean, professional and easy to accomodate a booking. Facial was great.

Cons: Prices never match from week to week. Charges are high end now and was not pleased when I found out what my charges were! My manicure was a disaster. It looked nice for 2 hours then gone.

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Thanks Yelena... again. your facials are to die for. Anyone who wants a great facial or microdem should go to Finesse and ask for yelena. I guarantee you will love it!!! my skin loves it and i get compliments all the time i do not look my age.

2
★★★★★

Thanks Yelena... again. your facials are to die for. Anyone who wants a great facial or microdem should go to Finesse and ask for yelena. I guarantee you will love it!!! my skin loves it and i get compliments all the time i do not look my age.

Pros: great staff

Cons: None

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Prices are inconsistent . Told one price over phone...got to counter and it was different. I was hung up when I tried to question the charge.

0
★☆☆☆☆

Prices are inconsistent . Told one price over phone...got to counter and it was different. I was hung up when I tried to question the charge.

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I received a massage from a young lady who keep asking me what was muscle and what was bone? Do I need to say anything else?

0
★☆☆☆☆

I received a massage from a young lady who keep asking me what was muscle and what was bone? Do I need to say anything else?

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My aunt recently got diagnosed with cancer and she had been a sun bather for years. I decided I needed to start protecting my skin. and no more bed tanning either. I asked some friends around and they referred me to Finesse Spa. When I came in, they totally explained the procedure. I chose the Summer glow package which includes a body treatment to help the tan last longer. I am so happy with my Tan. It looks so natural!! No more reason to keep damaging your skin, ladies. As for me, I am very glad i found a grat tanning place, a tan that works and is healthy at the same time.

2
★★★★★

My aunt recently got diagnosed with cancer and she had been a sun bather for years. I decided I needed to start protecting my skin. and no more bed tanning either. I asked some friends around and they referred me to Finesse Spa. When I came in, they totally explained the procedure. I chose the Summer glow package which includes a body treatment to help the tan last longer. I am so happy with my Tan. It looks so natural!! No more reason to keep damaging your skin, ladies. As for me, I am very glad i found a grat tanning place, a tan that works and is healthy at the same time.

Pros: Very friendly staff, great value

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I love my new color. Originally I wanted some higlights, something elegant and classic, yet different and exciting and I absolutely got it! My new stylist recommended both high and low lights and they look great. Great for my 'very professional' work and exciting for my weekend dinner out with my husband. I absolutley love it.

2
★★★★★

I love my new color. Originally I wanted some higlights, something elegant and classic, yet different and exciting and I absolutely got it! My new stylist recommended both high and low lights and they look great. Great for my 'very professional' work and exciting for my weekend dinner out with my husband. I absolutley love it.

Pros: experts in hair color

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Imagine this... It is 9 pm saturday night may 12.... Mother' s day is the next day... I have been crazy busy all week and realize I do not have yet a mother's day gift. I thougt mom would love a spa gift and I call 2 spas, but of course they are close. I call the Finesse number and I get their answering service. I explained I need to buy a gift certificate pronto. They transferred me to the spa director - her name is Mag - who processed a gift certificate for me and have it emailed to me within 5 minutes. Mag engaged me in pleasant conversation about Mother's day and Mother's in general, even though it was so late and she was taking this call at home. You can tell she is very caring. So I know Mom is going to enjoy this place, and so will I because I am going to make an appointment for myself as well.

2
★★★★★

Imagine this... It is 9 pm saturday night may 12.... Mother' s day is the next day... I have been crazy busy all week and realize I do not have yet a mother's day gift. I thougt mom would love a spa gift and I call 2 spas, but of course they are close. I call the Finesse number and I get their answering service. I explained I need to buy a gift certificate pronto. They transferred me to the spa director - her name is Mag - who processed a gift certificate for me and have it emailed to me within 5 minutes. Mag engaged me in pleasant conversation about Mother's day and Mother's in general, even though it was so late and she was taking this call at home. You can tell she is very caring. So I know Mom is going to enjoy this place, and so will I because I am going to make an appointment for myself as well.

Pros: Devoted and Caring Staff

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I called on a wednesday and tried to get in on a saturday, but they were already booked. The receptionist explained she was not able to fit me in. I was bummed as I can only make it to the spa on saturdays. The next day, the spa director Mag called me and found me a spot for my 2 appointments, a Microdermabrasion facial and a Body scrub.
I got to meet Mag when I came in and the overall experience was very delightful.
At this spa, I think everyone is very nice and the services were very professional. I bought 2 products my esthetician recommended because she was not pushy, she just mentioned this is what my skin needed. I highly recommend.

2
★★★★★

I called on a wednesday and tried to get in on a saturday, but they were already booked. The receptionist explained she was not able to fit me in. I was bummed as I can only make it to the spa on saturdays. The next day, the spa director Mag called me and found me a spot for my 2 appointments, a Microdermabrasion facial and a Body scrub.
I got to meet Mag when I came in and the overall experience was very delightful.
At this spa, I think everyone is very nice and the services were very professional. I bought 2 products my esthetician recommended because she was not pushy, she just mentioned this is what my skin needed. I highly recommend.

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Loved the place. I did not have to wait a bit for my appointment. The highlights were fantastic and the haircut best i've ever had. Loved the people, they were soooo nice and professional. Great music, free drinks - that's what I am talking about! Great quality service!

2
★★★★★

Loved the place. I did not have to wait a bit for my appointment. The highlights were fantastic and the haircut best i've ever had. Loved the people, they were soooo nice and professional. Great music, free drinks - that's what I am talking about! Great quality service!

Pros: great value, great hair design, great relaxing atmosphere and free drinks

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I absolutely love thier packages. My boyfriend surprised me with the spa package gift certificate for my birthday. That was the best birthday gift ever. I got everything: massage, facial, nails and hair and makeup. The staff and the stylist were great. They treated me like a princess! The best relaxing experience I've ever had! So if you don't have time for a full week vacation - I can assure you one day at Finesse will get you relaxed and rested.

2
★★★★★

I absolutely love thier packages. My boyfriend surprised me with the spa package gift certificate for my birthday. That was the best birthday gift ever. I got everything: massage, facial, nails and hair and makeup. The staff and the stylist were great. They treated me like a princess! The best relaxing experience I've ever had! So if you don't have time for a full week vacation - I can assure you one day at Finesse will get you relaxed and rested.

Pros: relaxing, wonderful staff, great services and great value - full service - everything in one place

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I saw them first at the Wedding show and then scheduled my trial updo and make up and they are absolutelly the best. The updo was exactely how I imagined it. They have great expertise! After seeing my bridal trial - now all my bridesmaids (I have 8) - will be doing hair and make up and nails with Finesse. Love you guys and thank you sooo much for making my wedding day so special!

2
★★★★★

I saw them first at the Wedding show and then scheduled my trial updo and make up and they are absolutelly the best. The updo was exactely how I imagined it. They have great expertise! After seeing my bridal trial - now all my bridesmaids (I have 8) - will be doing hair and make up and nails with Finesse. Love you guys and thank you sooo much for making my wedding day so special!

Pros: great updo and bridal makeup, great expertise, great recommendations for hair style

Cons: i wish they could do my hair everyday :)

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I just moved in from NY and was looking for a designer, top quality color and cuts in Raleigh but after visiting 5 salons and not getting really good results I thought I will just have to fly back home to get my hair done....and then I found them. They are absolutely great. They listen, they know what's going on in the hair industry and they absoultely can cut!!!!!! Love my new do. Finally great NY quality designer haircuts!

2
★★★★★

I just moved in from NY and was looking for a designer, top quality color and cuts in Raleigh but after visiting 5 salons and not getting really good results I thought I will just have to fly back home to get my hair done....and then I found them. They are absolutely great. They listen, they know what's going on in the hair industry and they absoultely can cut!!!!!! Love my new do. Finally great NY quality designer haircuts!

Pros: great designer hair cut and color

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I scheduled my full day spa package - Deluxe with everything from massage to body scrub, signature facial and luxury manicure and pedicures and it was the best spa experience I've ever had. The therapist were great and I loved the relaxing atmosphere. I also took advantage of the healthy and delicious lunch in between my treatments. I loved it so much that next month I am coming back for the same Deluxe package with my best friend :)

2
★★★★★

I scheduled my full day spa package - Deluxe with everything from massage to body scrub, signature facial and luxury manicure and pedicures and it was the best spa experience I've ever had. The therapist were great and I loved the relaxing atmosphere. I also took advantage of the healthy and delicious lunch in between my treatments. I loved it so much that next month I am coming back for the same Deluxe package with my best friend :)

Pros: great relaxing atmosphere, great price, fantastic experience

Cons: none - loved it all

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I recently received a day Spa gift certificate for Valentine's day at Finesse. That was a most wonderful experience! From the moment I arrived and was greeted by the receptionist, I was waited on like a princess. The atmosphere is soooo relaxing. I had a Massage, Facial, manicure, pedicure and the cellulite body treatment. What i really liked was how consistent every service was and how the staff worked so well to take me from one service to the next. A final classy was when they gave me a free shampoo and
style even though it was not included in my gift certificate because the manager told me she likes the guests to leave looking good inside and out. I just love this spa and I made my next appointment already.

2
★★★★★

I recently received a day Spa gift certificate for Valentine's day at Finesse. That was a most wonderful experience! From the moment I arrived and was greeted by the receptionist, I was waited on like a princess. The atmosphere is soooo relaxing. I had a Massage, Facial, manicure, pedicure and the cellulite body treatment. What i really liked was how consistent every service was and how the staff worked so well to take me from one service to the next. A final classy was when they gave me a free shampoo and
style even though it was not included in my gift certificate because the manager told me she likes the guests to leave looking good inside and out. I just love this spa and I made my next appointment already.

Pros: great decor, great staff, great atmosphere

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Loved thier microdermabrasion. I have researched all spas in Raleigh before choosing Finesse. The therapist was great. Had 2 sessions and I am already seeing my sun spots fading - finally! Loved the microdermabrasion they have with organic grains - it trully makes a difference!

2
★★★★★

Loved thier microdermabrasion. I have researched all spas in Raleigh before choosing Finesse. The therapist was great. Had 2 sessions and I am already seeing my sun spots fading - finally! Loved the microdermabrasion they have with organic grains - it trully makes a difference!

Pros: the best microdermabrasion, great special, great staff

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I came here when I was testing out salons for my bridal updo. The hair style I received was so full of product...gel, hairspray, molding paste, AND texturizing creme. After FOUR HOURS of my hair being pulled and prodded, I looked like a greasball and my hair looked nothing like the picture I presented the stylist with. I was not pleased at all, but in all fairness the stylist tried to rework the style again on a mannequin's head and emailed me pictures, but the overall experience was so unpleasant that I had already booked another appointment at a different salon as soon as I left. The only plus in all of this was that the trial run was free.

1
★★☆☆☆

I came here when I was testing out salons for my bridal updo. The hair style I received was so full of product...gel, hairspray, molding paste, AND texturizing creme. After FOUR HOURS of my hair being pulled and prodded, I looked like a greasball and my hair looked nothing like the picture I presented the stylist with. I was not pleased at all, but in all fairness the stylist tried to rework the style again on a mannequin's head and emailed me pictures, but the overall experience was so unpleasant that I had already booked another appointment at a different salon as soon as I left. The only plus in all of this was that the trial run was free.

 

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