The Volvo Store

★★★☆☆
  • 1051 W Webster Avenue

    Winter Park, FL 32789

    Map & Directions
  • 407-628-0550

About The Volvo Store

Categories
  • Auto Dealers
Details
  • Volvo
Hours
M-Th 8am-8pm, F-Sa 8am-6pm, Su 1pm-5pm
Special Offer
View Offers
Emails
  • salesteam@volvowinterpark.com
Phones
  • Fax (407-644-3799)

Automotive

Automotive
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2.75 12
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.

I purchased a cx70 at the Volvo Store a few months ago and found the experience to be excellent. The salesperson who help me is named Robert Rosser, and i found his help to be professional, friendly, and well informed. I would definitely do business with Mr Rosser again,
PS

5
★★★★★

I purchased a cx70 at the Volvo Store a few months ago and found the experience to be excellent. The salesperson who help me is named Robert Rosser, and i found his help to be professional, friendly, and well informed. I would definitely do business with Mr Rosser again,
PS

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0 out of 1 people found this review helpful.

.

Great service with knowledgeable staff. Takes the time to go over all the features in your car. Highly recommend.

5
★★★★★

Great service with knowledgeable staff. Takes the time to go over all the features in your car. Highly recommend.

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0 out of 1 people found this review helpful.

.

My wife and I had been having an issue with our S80 that was driving us crazy. Our ETM, electronic throttle management, was not functioning properly. The Volvo Store, mainly Alex the shop foreman and Joel the service manager, fixed our problem. The car runs like it did when we first got it and all I have is praise for the people involved in fixing it. \n\nThanks to all at The Volvo Store service department. You have ALWAYS treated us great.

2
★★★★★

My wife and I had been having an issue with our S80 that was driving us crazy. Our ETM, electronic throttle management, was not functioning properly. The Volvo Store, mainly Alex the shop foreman and Joel the service manager, fixed our problem. The car runs like it did when we first got it and all I have is praise for the people involved in fixing it. \n\nThanks to all at The Volvo Store service department. You have ALWAYS treated us great.

.

I hope to see everyone that writes a positive review of the Volvo Store starting on 2/11/2011 comes back in a year or two to write a follow up. The Volvo Store- rather than trying to improve their customer service simply solicited positive reviews by sending out a mass email on 2/11. Way to respond to your customers.

1
★☆☆☆☆

I hope to see everyone that writes a positive review of the Volvo Store starting on 2/11/2011 comes back in a year or two to write a follow up. The Volvo Store- rather than trying to improve their customer service simply solicited positive reviews by sending out a mass email on 2/11. Way to respond to your customers.

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.

have been a loyal Volvo driver for 2 cars in a row now. I went out of my way, and only looked for Volvos when I was recently on the market for a newer used car.\n\nI had taken my car there when I purchased my first Volvo a little over 3 years ago. I wanted a simple inspection and road test of the car. Just to see what needed to be done, if anything. They where not outright rude.. but I did feel rather judged for bringing in an older model Volvo. Whispering service personal, funny looks, and a slightly arrogant attitude came with the drop off of the car. Took them 2 hours for a simple inspection when I had an appointment. When all was said in done the report came back with the most basic of ""duh"" stuff. Half the systems they where supposed to check where ether marked N/A, or had some over simplified, vague remark of no worth. The ""expertly trained, certified Volvo tech"" had neglected to write down any of the specifics of the engine check other than ""Gettin' there"". No, really, just ""Gettin there"". The car was OBD-I compliant, and I found out that my 100 dollar inspection did not cover the code lookup. I guess 100 dollars is only enough to tell you that your engine is ""Gettin' There"" and that you have squeaky brakes, but not why you ""check engine"" light is on. So after finding out that my oil leak was indeed an oil leak, my squeaky brakes where squeaky, my older engine was ""gettin' there"", and my illuminated ""check engine"" light was illuminated.. I was slapped with a ""Hazards waste disposal fee"" for an inspection where they obviously didn't even touch the car. I asked what the fee was for when I looked at the bill.. and nobody could give me any answer. I know there is a ""shop charge"" for some places, but they know they are charging you for it. If the mechanic or cashier had even the simplest of explanation for the fee I would have not had a problem at all. That was not the case, they simply charged me for it first, and had no earthly idea why. 3 different people on staff could not answer the question. However after pointing it out I still had to insist before I had my money back for the unjust fee. Forget insist, why would I even have to ask? I had made up my mind to never deal with these people again.\n\nBut I just bought a newer Volvo, and I figured I would give them a second chance. I needed a timing belt change, and a water pump replaced.I called around to some other Volvo shops in town first. Then I went ahead and called the Volvo Store, just to see if things had changed. I asked for a simple quote on the t-belt, and water pump. The tech looked it up and quoted me at near 1,100 dollars! I told him that Chec Bros. was only charging 600ish for the same service (later to find that Maitland Importers will do it for 500ish, all OEM parts, with a better trained service staff, many that had worked at the Volvo Store). The man paused for a second, and said ""Well for that price I doubt they are going to change out your belt tensioner, and pulleys, and if that is not done it can lead to a broken belt."" I can only assume he was attempting to scare me into going with them. It was very dishonest, and misleading. I simply told him ""Umm... yeah, I asked, and they do the tensioner, and pulleys for that price""(as most places do with a timing belt). He really didn't have too much to say other than a polite ""thank you"" after that. He was at least not rude.\n\nWith these 2 experiences, and testimony from everyone else who has had the same trouble I think it's safe to say if you are not buying a new Volvo from the Volvo Store, then you have no reason at all to be there. Please take this into consideration when having your Volvo serviced.

0
★☆☆☆☆

have been a loyal Volvo driver for 2 cars in a row now. I went out of my way, and only looked for Volvos when I was recently on the market for a newer used car.\n\nI had taken my car there when I purchased my first Volvo a little over 3 years ago. I wanted a simple inspection and road test of the car. Just to see what needed to be done, if anything. They where not outright rude.. but I did feel rather judged for bringing in an older model Volvo. Whispering service personal, funny looks, and a slightly arrogant attitude came with the drop off of the car. Took them 2 hours for a simple inspection when I had an appointment. When all was said in done the report came back with the most basic of ""duh"" stuff. Half the systems they where supposed to check where ether marked N/A, or had some over simplified, vague remark of no worth. The ""expertly trained, certified Volvo tech"" had neglected to write down any of the specifics of the engine check other than ""Gettin' there"". No, really, just ""Gettin there"". The car was OBD-I compliant, and I found out that my 100 dollar inspection did not cover the code lookup. I guess 100 dollars is only enough to tell you that your engine is ""Gettin' There"" and that you have squeaky brakes, but not why you ""check engine"" light is on. So after finding out that my oil leak was indeed an oil leak, my squeaky brakes where squeaky, my older engine was ""gettin' there"", and my illuminated ""check engine"" light was illuminated.. I was slapped with a ""Hazards waste disposal fee"" for an inspection where they obviously didn't even touch the car. I asked what the fee was for when I looked at the bill.. and nobody could give me any answer. I know there is a ""shop charge"" for some places, but they know they are charging you for it. If the mechanic or cashier had even the simplest of explanation for the fee I would have not had a problem at all. That was not the case, they simply charged me for it first, and had no earthly idea why. 3 different people on staff could not answer the question. However after pointing it out I still had to insist before I had my money back for the unjust fee. Forget insist, why would I even have to ask? I had made up my mind to never deal with these people again.\n\nBut I just bought a newer Volvo, and I figured I would give them a second chance. I needed a timing belt change, and a water pump replaced.I called around to some other Volvo shops in town first. Then I went ahead and called the Volvo Store, just to see if things had changed. I asked for a simple quote on the t-belt, and water pump. The tech looked it up and quoted me at near 1,100 dollars! I told him that Chec Bros. was only charging 600ish for the same service (later to find that Maitland Importers will do it for 500ish, all OEM parts, with a better trained service staff, many that had worked at the Volvo Store). The man paused for a second, and said ""Well for that price I doubt they are going to change out your belt tensioner, and pulleys, and if that is not done it can lead to a broken belt."" I can only assume he was attempting to scare me into going with them. It was very dishonest, and misleading. I simply told him ""Umm... yeah, I asked, and they do the tensioner, and pulleys for that price""(as most places do with a timing belt). He really didn't have too much to say other than a polite ""thank you"" after that. He was at least not rude.\n\nWith these 2 experiences, and testimony from everyone else who has had the same trouble I think it's safe to say if you are not buying a new Volvo from the Volvo Store, then you have no reason at all to be there. Please take this into consideration when having your Volvo serviced.

Pros: .....

Cons: Dishonest, missleading, clueless, judgmental, elitist

.

I have been a loyal Volvo driver for 2 cars in a row now. I went out of my way, and only looked for Volvos when I was recently on the market for a newer used car.

I had taken my car there when I purchased my first Volvo a little over 3 years ago. I wanted a simple inspection and road test of the car. Just to see what needed to be done, if anything. They where not outright rude.. but I did feel rather judged for bringing in an older model Volvo. Whispering service personal, funny looks, and a slightly arrogant attitude came with the drop off of the car. Took them 2 hours for a simple inspection when I had an appointment. When all was said in done the report came back with the most basic of "duh" stuff. Half the systems they where supposed to check where ether marked N/A, or had some over simplified, vague remark of no worth. The "expertly trained, certified Volvo tech" had neglected to write down any of the specifics of the engine check other than "Gettin' there". No, really, just "Gettin there". The car was OBD-I compliant, and I found out that my 100 dollar inspection did not cover the code lookup. I guess 100 dollars is only enough to tell you that your engine is "Gettin' There" and that you have squeaky brakes, but not why you "check engine" light is on. So after finding out that my oil leak was indeed an oil leak, my squeaky brakes where squeaky, my older engine was "gettin' there", and my illuminated "check engine" light was illuminated.. I was slapped with a "Hazards waste disposal fee" for an inspection where they obviously didn't even touch the car. I asked what the fee was for when I lloked at the bill.. and nobody could give me any answer. I know there is a "shop charge" for some places, but they know they are charging you for it. If the mechanic or cashier had even the simplest of explanation for the fee I would have not had a problem at all. That was not the case, they simply charged me for it first, and had no earthly idea why. 3 different people on staff could not answer the question. However after pointing it out I still had to insist before I had my money back for the unjust fee. Forget insist, why would I even have to ask? I had made up my mind to never deal with these people again.

But I just bought a newer Volvo, and I figured I would give them a second chance. I needed a timing belt change, and a water pump replaced.I called around to some other Volvo shops in town first. Then I went ahead and called the Volvo Store, just to see if things had changed. I asked for a simple quote on the t-belt, and water pump. The tech looked it up and quoted me at near 1,100 dollars! I told him that Chec Bros. was only charging 600ish for the same service (later to find that Maitland Importers will do it for 500ish, all OEM parts, with a better trained service staff, many that had worked at the Volvo Store). The man paused for a second, and said "Well for that price I doubt they are going to change out your belt tensioner, and pulleys, and if that is not done it can lead to a broken belt." I can only assume he was attempting to scare me into going with them. It was very dishonest, and misleading. I simply told him "Umm... yeah, I asked, and they do the tensioner, and pulleys for that price"(as most places do with a timing belt). He really didn't have too much to say other than a polite "thank you" after that. He was at least not rude.

With these 2 experiences, and testimony from everyone else who has had the same trouble I think it's safe to say if you are not buying a new Volvo from the Volvo Store, then you have no reason at all to be there. Please take this into consideration when having your Volvo serviced.

1
★☆☆☆☆

I have been a loyal Volvo driver for 2 cars in a row now. I went out of my way, and only looked for Volvos when I was recently on the market for a newer used car.

I had taken my car there when I purchased my first Volvo a little over 3 years ago. I wanted a simple inspection and road test of the car. Just to see what needed to be done, if anything. They where not outright rude.. but I did feel rather judged for bringing in an older model Volvo. Whispering service personal, funny looks, and a slightly arrogant attitude came with the drop off of the car. Took them 2 hours for a simple inspection when I had an appointment. When all was said in done the report came back with the most basic of "duh" stuff. Half the systems they where supposed to check where ether marked N/A, or had some over simplified, vague remark of no worth. The "expertly trained, certified Volvo tech" had neglected to write down any of the specifics of the engine check other than "Gettin' there". No, really, just "Gettin there". The car was OBD-I compliant, and I found out that my 100 dollar inspection did not cover the code lookup. I guess 100 dollars is only enough to tell you that your engine is "Gettin' There" and that you have squeaky brakes, but not why you "check engine" light is on. So after finding out that my oil leak was indeed an oil leak, my squeaky brakes where squeaky, my older engine was "gettin' there", and my illuminated "check engine" light was illuminated.. I was slapped with a "Hazards waste disposal fee" for an inspection where they obviously didn't even touch the car. I asked what the fee was for when I lloked at the bill.. and nobody could give me any answer. I know there is a "shop charge" for some places, but they know they are charging you for it. If the mechanic or cashier had even the simplest of explanation for the fee I would have not had a problem at all. That was not the case, they simply charged me for it first, and had no earthly idea why. 3 different people on staff could not answer the question. However after pointing it out I still had to insist before I had my money back for the unjust fee. Forget insist, why would I even have to ask? I had made up my mind to never deal with these people again.

But I just bought a newer Volvo, and I figured I would give them a second chance. I needed a timing belt change, and a water pump replaced.I called around to some other Volvo shops in town first. Then I went ahead and called the Volvo Store, just to see if things had changed. I asked for a simple quote on the t-belt, and water pump. The tech looked it up and quoted me at near 1,100 dollars! I told him that Chec Bros. was only charging 600ish for the same service (later to find that Maitland Importers will do it for 500ish, all OEM parts, with a better trained service staff, many that had worked at the Volvo Store). The man paused for a second, and said "Well for that price I doubt they are going to change out your belt tensioner, and pulleys, and if that is not done it can lead to a broken belt." I can only assume he was attempting to scare me into going with them. It was very dishonest, and misleading. I simply told him "Umm... yeah, I asked, and they do the tensioner, and pulleys for that price"(as most places do with a timing belt). He really didn't have too much to say other than a polite "thank you" after that. He was at least not rude.

With these 2 experiences, and testimony from everyone else who has had the same trouble I think it's safe to say if you are not buying a new Volvo from the Volvo Store, then you have no reason at all to be there. Please take this into consideration when having your Volvo serviced.

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1 out of 1 people found this review helpful.

.

My wife and I have leased and driven 7 Volvos over last 10 years. We have had our Volvo cars serviced by 6 other Volvo dealers located in central part of Florida, from Orlando area to the Tampa Bay area. Volvo Store had the lowest quality service department of any of the 7 Volvo dealers that have serviced our cars.\r\n

0
★☆☆☆☆

My wife and I have leased and driven 7 Volvos over last 10 years. We have had our Volvo cars serviced by 6 other Volvo dealers located in central part of Florida, from Orlando area to the Tampa Bay area. Volvo Store had the lowest quality service department of any of the 7 Volvo dealers that have serviced our cars.\r\n

.

Don't bring your Volvo to The Volvo Store in Winter Park for service, especially if you're a woman. We were told we needed a new radiator and new transmission, at the low, low price of $6,000. We took it to another mechanic, who told us that not only was there nothing wrong with the radiator, but the transmission was working perfectly.\n\nThey are extremely dishonest. We bring our car to Volvo of Tampa to be serviced now. It's a 2 hour drive for us, but at least we know we're not going to be ripped off.

0
★☆☆☆☆

Don't bring your Volvo to The Volvo Store in Winter Park for service, especially if you're a woman. We were told we needed a new radiator and new transmission, at the low, low price of $6,000. We took it to another mechanic, who told us that not only was there nothing wrong with the radiator, but the transmission was working perfectly.\n\nThey are extremely dishonest. We bring our car to Volvo of Tampa to be serviced now. It's a 2 hour drive for us, but at least we know we're not going to be ripped off.

Cons: Terrible service

.

Don't bring your Volvo to The Volvo Store in Winter Park for service, especially if you're a woman. We were told we needed a new radiator and new transmission, at the low, low price of $6,000. We took it to another mechanic, who told us that not only was there nothing wrong with the radiator, but the transmission was working perfectly.

They are extremely dishonest. We bring our car to Volvo of Tampa to be serviced now. It's a 2 hour drive for us, but at least we know we're not going to be ripped off.

1
★☆☆☆☆

Don't bring your Volvo to The Volvo Store in Winter Park for service, especially if you're a woman. We were told we needed a new radiator and new transmission, at the low, low price of $6,000. We took it to another mechanic, who told us that not only was there nothing wrong with the radiator, but the transmission was working perfectly.

They are extremely dishonest. We bring our car to Volvo of Tampa to be serviced now. It's a 2 hour drive for us, but at least we know we're not going to be ripped off.

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1 out of 1 people found this review helpful.

.

We have driven 1-2 Volvos a year for the past 10 years. As a consequence, we've dealt with numerous Volvo dealers throughout Florida--Orlando, Lakeland, Tampa, Clearwater, Gainesville and Ocala. We wouldn't recommend this dealer to anyone for service of their Volvo.

2
★★☆☆☆

We have driven 1-2 Volvos a year for the past 10 years. As a consequence, we've dealt with numerous Volvo dealers throughout Florida--Orlando, Lakeland, Tampa, Clearwater, Gainesville and Ocala. We wouldn't recommend this dealer to anyone for service of their Volvo.

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2 out of 2 people found this review helpful.

.

Our Volvo purchase was hassle free and probably the fastest we've ever gotten out of a dealership. We took home a loaner car because ours needed to be cleaned up before they would release it. We've used their service crew as well since owning the car and they are top notch.

5
★★★★★

Our Volvo purchase was hassle free and probably the fastest we've ever gotten out of a dealership. We took home a loaner car because ours needed to be cleaned up before they would release it. We've used their service crew as well since owning the car and they are top notch.

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0 out of 1 people found this review helpful.

.

Purchased a 2007 Volvo S40 from The Volvo Store of Winter Park in November of 2007. Was most inpressed with the selection of cars and the service provided. Our salesman was knowledgeable, helpful and friendly!!

5
★★★★★

Purchased a 2007 Volvo S40 from The Volvo Store of Winter Park in November of 2007. Was most inpressed with the selection of cars and the service provided. Our salesman was knowledgeable, helpful and friendly!!

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Message from The Volvo Store

The Volvo Store Is Located in Winter Park Florida, We have been family owned and operated since 1974 and We are committed to providing a Family experience to all of our Guests!

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