Southern Customs

★★★☆☆

Automotive

Automotive
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I do a lot of business in Killeen and I have to say that this is one of the few shops that I frequent. Their customer service is one of the traits that stands out the most. They are a busy shop so you have to come in as early as possible to make sure that you get serviced. Above all I generally have a decent experience whenever I go to get something done to my cars.

5
★★★★★

I do a lot of business in Killeen and I have to say that this is one of the few shops that I frequent. Their customer service is one of the traits that stands out the most. They are a busy shop so you have to come in as early as possible to make sure that you get serviced. Above all I generally have a decent experience whenever I go to get something done to my cars.

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I went there and I was told that they do great work, went in there go stuff appraised for my car and they ordered the parts I needed, dropped my car off they were done the next day and my window tint, Halo lights, exhaust and chevy logos I had them paint were great everything looked clean and professional, little expensive but totally worth it, they know what there doing! Going back in a month to have my stereo, sub, amp, and faceplate installed! Great Service!

5
★★★★★

I went there and I was told that they do great work, went in there go stuff appraised for my car and they ordered the parts I needed, dropped my car off they were done the next day and my window tint, Halo lights, exhaust and chevy logos I had them paint were great everything looked clean and professional, little expensive but totally worth it, they know what there doing! Going back in a month to have my stereo, sub, amp, and faceplate installed! Great Service!

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I took my car there to have a stereo put in. They installed the stereo....., Once it was ready, I paid and got the receipt, I was told there was a "small unnoticeable POP" in the speakers when I first turn the car on, and that that was common in the Particular Make/Model of my car. Cool, once they finally brought my car around (had to remind them it was done), I got in and drove home. Pulled the car in the garage and turned it off to go inside, came back out to "play" with the new stereo. POP! In the speakers wasn't so small and unnoticeable. Scared the $h!t out of me. I took it back to them that morning because they closed when they finished the car. That morning talked to Southern Custom and was told there's nothing they could do about it. I went straight to BEST BUY and ask them if they could fix what Southern Customs said was a Make/Model issue. The lady at BEST BUY said she could trouble shoot it and most likely fix it. 23, YES, 23 minutes My stereo was fixed with no POP in the speakers. Bottom line, Southern Customs didn't want to pull my stereo back out and fix the connection they didn't do right in the first place.

2
★★☆☆☆

I took my car there to have a stereo put in. They installed the stereo....., Once it was ready, I paid and got the receipt, I was told there was a "small unnoticeable POP" in the speakers when I first turn the car on, and that that was common in the Particular Make/Model of my car. Cool, once they finally brought my car around (had to remind them it was done), I got in and drove home. Pulled the car in the garage and turned it off to go inside, came back out to "play" with the new stereo. POP! In the speakers wasn't so small and unnoticeable. Scared the $h!t out of me. I took it back to them that morning because they closed when they finished the car. That morning talked to Southern Custom and was told there's nothing they could do about it. I went straight to BEST BUY and ask them if they could fix what Southern Customs said was a Make/Model issue. The lady at BEST BUY said she could trouble shoot it and most likely fix it. 23, YES, 23 minutes My stereo was fixed with no POP in the speakers. Bottom line, Southern Customs didn't want to pull my stereo back out and fix the connection they didn't do right in the first place.

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I paid to have neon lights, fog lamps, a spoiler, an running boards put on. I paid all of it up front understanding that they would have to wait a couple of days for the parts to come in. The parts arrived and they called to let me know the parts were in. Three weeks later, I finally called back and demanded to have my vehicle done. They kept my vehicle all day, and I had to call and ask if it was done because I needed the vehicle back. HORRIBLE customer service. DO NOT GO THERE!! Too expensive and unprofessional.

1
★☆☆☆☆

I paid to have neon lights, fog lamps, a spoiler, an running boards put on. I paid all of it up front understanding that they would have to wait a couple of days for the parts to come in. The parts arrived and they called to let me know the parts were in. Three weeks later, I finally called back and demanded to have my vehicle done. They kept my vehicle all day, and I had to call and ask if it was done because I needed the vehicle back. HORRIBLE customer service. DO NOT GO THERE!! Too expensive and unprofessional.

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I had a terrible experience at southern customs in killeen texas. I brought my 08 Honda Fit in to get the windows tinted. it seemed a little pricey but I got it done anyway. after waiting 3 hours, ( one more hour than promised) my windows were complete. However, a few days later I had noticed the film had air bubbles all over the back and side windows. I took it back and they changed the film. but this time they had either scratched the film or the glass. when I confronted the owner of southern customs, he told me that there was no way he was going to replace the glass he scratched. I would not recommend southern customs to anyone. not only are they over priced, but they have horrible customer service if you run into problems. Do not waste your time even going there. it's just not worth it. My windows look terrible.

1
★☆☆☆☆

I had a terrible experience at southern customs in killeen texas. I brought my 08 Honda Fit in to get the windows tinted. it seemed a little pricey but I got it done anyway. after waiting 3 hours, ( one more hour than promised) my windows were complete. However, a few days later I had noticed the film had air bubbles all over the back and side windows. I took it back and they changed the film. but this time they had either scratched the film or the glass. when I confronted the owner of southern customs, he told me that there was no way he was going to replace the glass he scratched. I would not recommend southern customs to anyone. not only are they over priced, but they have horrible customer service if you run into problems. Do not waste your time even going there. it's just not worth it. My windows look terrible.

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