Leif Johnson Ford Incorporated

★★★★☆

About Leif Johnson Ford Incorporated

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"The WORST car buying experience I've EVER had by far!!!"

DO NOT trust this dealership - especially when it comes to the value of your trade in or with the old "bait and switch" routine, or really in any way - they are incredibly deceptive. I traded a 2006 Chrysler 300C totally loaded with 77,100 miles and in near perfect shape. We looked at a different Taurus than the one I had inquired - they said it was out for the afternoon. The one they switched me to was the SE, which I had done no research (as opposed to the Limited they had). My salesperson didn't mention that they were only allowing $5,000 for my trade until we were well into the financing of the newer Taurus - the way she stated it, I was confused as to what she meant until I went into the finance managers office where I was stunned by this information. I went ahead with the deal assuming they knew something about the re-sale value of the Chrysler that I didn't. Well, much to my surprise and dismay, less than a week later I see my old Chrysler for sale on their website for $11,400 stating what an incredible car it is and only one owner - they knew I was the second owner just looking at the paperwork I filled out as well as by reviewing the CarFax. When I called to inquire how my $5,000 car had jumped to $11,400, I was told they had put $7,200 into preparing it for resell - PLEASE!!! Total bull - car dealerships send cars to auction that require that kind of reconditioning - plus it's absurd and offensive to insult my intelligence in that manner - they took a $5,000 car, knowingly spent $7,200 on it and have it showing as a special on there website for $11,400 - $5,000+$7,200=$12,200 - so which do you think, they are compulsive liars or just plain stupid? I had also recently had my car appraised for two minor body repairs (scratches and a keying) and new tires, no mechanical work was needed for a maximum of $1,000 to $1,200 and that's with the highest quality tires. The dealership is totally unwilling to try to make things right with this deal so this will be turning into a legal matter tomorrow. To top things off, they are and were aware at the time that I am living on disability income and how difficult it is to make ends meet. This dealership is incredibly untrustworthy as well as unethical.

PS It's funny how they can be so callous and uncaring and the minute they see you've posted negative reviews they call you up with a nicer attitude and a whole new batch of lies - sorry Leif, I'm just not that stupid and I've discovered what type of people work at your dealership. See you in court!

Customer Service
Quality of Work: n/a
Friendliness: good but apparently not genuine
Pricing: Massively ridiculous devaluation of my trade-in
Overall Experience: Horrible
I Recommend This Dealer: No, never!
Employees dealt with: Lucy Tornay, Ryan Fisher, Christopher Yuten, Chris St. Clair

1
★☆☆☆☆

"The WORST car buying experience I've EVER had by far!!!"

DO NOT trust this dealership - especially when it comes to the value of your trade in or with the old "bait and switch" routine, or really in any way - they are incredibly deceptive. I traded a 2006 Chrysler 300C totally loaded with 77,100 miles and in near perfect shape. We looked at a different Taurus than the one I had inquired - they said it was out for the afternoon. The one they switched me to was the SE, which I had done no research (as opposed to the Limited they had). My salesperson didn't mention that they were only allowing $5,000 for my trade until we were well into the financing of the newer Taurus - the way she stated it, I was confused as to what she meant until I went into the finance managers office where I was stunned by this information. I went ahead with the deal assuming they knew something about the re-sale value of the Chrysler that I didn't. Well, much to my surprise and dismay, less than a week later I see my old Chrysler for sale on their website for $11,400 stating what an incredible car it is and only one owner - they knew I was the second owner just looking at the paperwork I filled out as well as by reviewing the CarFax. When I called to inquire how my $5,000 car had jumped to $11,400, I was told they had put $7,200 into preparing it for resell - PLEASE!!! Total bull - car dealerships send cars to auction that require that kind of reconditioning - plus it's absurd and offensive to insult my intelligence in that manner - they took a $5,000 car, knowingly spent $7,200 on it and have it showing as a special on there website for $11,400 - $5,000+$7,200=$12,200 - so which do you think, they are compulsive liars or just plain stupid? I had also recently had my car appraised for two minor body repairs (scratches and a keying) and new tires, no mechanical work was needed for a maximum of $1,000 to $1,200 and that's with the highest quality tires. The dealership is totally unwilling to try to make things right with this deal so this will be turning into a legal matter tomorrow. To top things off, they are and were aware at the time that I am living on disability income and how difficult it is to make ends meet. This dealership is incredibly untrustworthy as well as unethical.

PS It's funny how they can be so callous and uncaring and the minute they see you've posted negative reviews they call you up with a nicer attitude and a whole new batch of lies - sorry Leif, I'm just not that stupid and I've discovered what type of people work at your dealership. See you in court!

Customer Service
Quality of Work: n/a
Friendliness: good but apparently not genuine
Pricing: Massively ridiculous devaluation of my trade-in
Overall Experience: Horrible
I Recommend This Dealer: No, never!
Employees dealt with: Lucy Tornay, Ryan Fisher, Christopher Yuten, Chris St. Clair

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Just purchased a new 2009 Ford STX truck from your Buda Truck City. I was assisted by Chris Miller the internet sales associate. I was very pleased with her professionalism, courteousness, knowledge of her product, and willingness to work with me throughout the buying experience. I got a great deal on my truck and could not be happier, I would recommend Ms. Miller to anybody wanting to purchase a new Ford truck. I am a senior citizen, who over the years, have purchased numerous new vehicles and this was one of the best yet. Thanks Truck City----Keep up the good work.
Don A.

5
★★★★★

Just purchased a new 2009 Ford STX truck from your Buda Truck City. I was assisted by Chris Miller the internet sales associate. I was very pleased with her professionalism, courteousness, knowledge of her product, and willingness to work with me throughout the buying experience. I got a great deal on my truck and could not be happier, I would recommend Ms. Miller to anybody wanting to purchase a new Ford truck. I am a senior citizen, who over the years, have purchased numerous new vehicles and this was one of the best yet. Thanks Truck City----Keep up the good work.
Don A.

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I had a great experience with Leif Johnson. My salesman, Kyle, was easy-going, knowledgeable and not very high pressure. I feel like I got a reasonable price on the car, and the whole process was very pleasant. There were a few minor glitches with the car, things outside of the dealer's control, but the team there made a real effort to make sure things were taken care of to my satisfaction. Overall I am very happy with the Leif Johnson team, as long as Ford makes a car I want to drive I will buy from Leif Johnsone again.

PROS: customer service, decent people, selection, effort
CONS: nothing really

5
★★★★★

I had a great experience with Leif Johnson. My salesman, Kyle, was easy-going, knowledgeable and not very high pressure. I feel like I got a reasonable price on the car, and the whole process was very pleasant. There were a few minor glitches with the car, things outside of the dealer's control, but the team there made a real effort to make sure things were taken care of to my satisfaction. Overall I am very happy with the Leif Johnson team, as long as Ford makes a car I want to drive I will buy from Leif Johnsone again.

PROS: customer service, decent people, selection, effort
CONS: nothing really

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