Jim Massey Cleaners & Laundry

★★☆☆☆
  • 1663 Perry Hill Rd

    Montgomery, AL 36106

    Map & Directions
  • 334-272-6377

About Jim Massey Cleaners & Laundry

Hours
Mon-Fri 7am-6pm, Sat 8am-2pm

Personal Services

Personal Services
More choices in Montgomery:
Resultset_next

Burbank Coin Laundry & Cleaner

71 N Burbank Dr Montgomery, AL

Resultset_next

Worth Cleaners

125 Brown Springs Rd Montgomery, AL

1.5 2
Hi! Sign in to let us know how Jim Massey Cleaners & Laundry was?
Write a Review
.

The first time I took something to this cleaner, I got it back with starch all over it even though the item wasn't starched. My second (and last) time with this cleaner, I took three pairs of pants in to be hemmed. I went back a week later to pick them up and they told me only two pairs were ready. I checked the pants they gave me and they had been pressed but not hemmed. I never asked for them to be anything but hemmed. I gave them back. I went back a week later and picked up two of the three pairs that I gave them and they were finally hemmed but they attempted to charge me again. I never did get the third pair of pants back. They did reimburse me for about 75% of the cost and the front counter personnel were always polite, but I wouldn't use them unless you don't want your clothes back.

1
★☆☆☆☆

The first time I took something to this cleaner, I got it back with starch all over it even though the item wasn't starched. My second (and last) time with this cleaner, I took three pairs of pants in to be hemmed. I went back a week later to pick them up and they told me only two pairs were ready. I checked the pants they gave me and they had been pressed but not hemmed. I never asked for them to be anything but hemmed. I gave them back. I went back a week later and picked up two of the three pairs that I gave them and they were finally hemmed but they attempted to charge me again. I never did get the third pair of pants back. They did reimburse me for about 75% of the cost and the front counter personnel were always polite, but I wouldn't use them unless you don't want your clothes back.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

There are Jim Massey Cleaners all over this city, but this particular location has disappointed me more than once and I would not recommend them. There appears to be a lot of turnover with the staff, who were always on the telephone when I used the drive-through and my last straw was when my infant daughter spit up baby formula on my dress and when I went to pick up the dress from the cleaners, the dress had been pressed, but the baby formula was still evident. I came home and used a little liquid Tide laundry detergent and a wet towel and magically the stain disappeared. Poor customer service - spend your money elsewhere.

2
★★☆☆☆

There are Jim Massey Cleaners all over this city, but this particular location has disappointed me more than once and I would not recommend them. There appears to be a lot of turnover with the staff, who were always on the telephone when I used the drive-through and my last straw was when my infant daughter spit up baby formula on my dress and when I went to pick up the dress from the cleaners, the dress had been pressed, but the baby formula was still evident. I came home and used a little liquid Tide laundry detergent and a wet towel and magically the stain disappeared. Poor customer service - spend your money elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Jim Massey Cleaners & Laundry, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review