Payless Car Sales of Killeen

★☆☆☆☆
Monday thru Friday 9am to 7pm Saturday 10 am to 6 pm

About Payless Car Sales of Killeen

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I recently purchased a truck from this dealership and it has turned into a complete nightmare! I purchased a truck thinking it was a working 4x4 ( the salesman repeatably told us it was working) and when I had someone take a look at it they showed us that all the 4x4 parts had been removed and it had a huge leak in the engine. When we went to turn it on it wouldn't start because the battery had completely died! When we called salesman he said he was sorry and they would take care of it right away. They sent us incomplete parts to fix the 4x4 and told us to take it to a mechanic. There the mechanic spoke to the dealership and got the approval to begin working on the truck with the knowledge that the company was paying for it. We were very happy with the way the salesman was handling everything. Then two weeks later when the mechanic called asking for payment they began ignoring us and not answering our calls. When someone finally picked up the phone they informed us that the salesman was no longer working there and that the bill was our problem because we had not signed anything. But we have text and emails giving us the go ahead and they spoke to the mechanic. I wish I had read the bad reviews and never purchased this vehicle. Don't make the same mistake I made!

1
★☆☆☆☆

I recently purchased a truck from this dealership and it has turned into a complete nightmare! I purchased a truck thinking it was a working 4x4 ( the salesman repeatably told us it was working) and when I had someone take a look at it they showed us that all the 4x4 parts had been removed and it had a huge leak in the engine. When we went to turn it on it wouldn't start because the battery had completely died! When we called salesman he said he was sorry and they would take care of it right away. They sent us incomplete parts to fix the 4x4 and told us to take it to a mechanic. There the mechanic spoke to the dealership and got the approval to begin working on the truck with the knowledge that the company was paying for it. We were very happy with the way the salesman was handling everything. Then two weeks later when the mechanic called asking for payment they began ignoring us and not answering our calls. When someone finally picked up the phone they informed us that the salesman was no longer working there and that the bill was our problem because we had not signed anything. But we have text and emails giving us the go ahead and they spoke to the mechanic. I wish I had read the bad reviews and never purchased this vehicle. Don't make the same mistake I made!

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I went to this dealer to look at a car I saw on the front lot.
I have been looking at this type of car for a while and have found several in Texas but didn??t think I would ever see one in Killeen
I had my wife, both sons and my daughter in law. We really liked the car and the salesman was very polite. I asked the mileage and the salesman went inside to get key. He came back and told me the mileage very low, I was excited! I asked him to start car so I could hear the engine.
It was then that they lost me. He told m he couldn??t start the engine without me being pre-approved. !! ???
I was taken back, I had actually driven one the weekend before in Austin but this car was in much better shape.
I am in my 50??s had my family, told the salesman I was GOING to but one of these cars, and they wanted me to get pre-approved to even hear the car start..???
I told the salesman pre-approved for what? I would be paying in full and he didn??t know what to say. He told me it was management policy NOT to let customers start cars without being pre-approved.
I have bought many cars and to be honest I felt insulted.
I maybe could understand if I was a very young person or looked shady but I was there with my entire family and to be honest I am a long way from being a kid.
I want to say that the salesman was polite, and said he didn??t understand it either, he emphasized it was management and he just shrugged his shoulders.
It was the car I wanted, prices was in the ballpark, I could have been sold once I heard the car, I didn??t even ask to drive it. I would hate to think what you had to do to actually drive the car.
I would like to think this was just a mistake but the salesman seemed just as astonished as I was.
If it was management that made this rule, then they need new management in my humble opinoin.

1
★☆☆☆☆

I went to this dealer to look at a car I saw on the front lot.
I have been looking at this type of car for a while and have found several in Texas but didn??t think I would ever see one in Killeen
I had my wife, both sons and my daughter in law. We really liked the car and the salesman was very polite. I asked the mileage and the salesman went inside to get key. He came back and told me the mileage very low, I was excited! I asked him to start car so I could hear the engine.
It was then that they lost me. He told m he couldn??t start the engine without me being pre-approved. !! ???
I was taken back, I had actually driven one the weekend before in Austin but this car was in much better shape.
I am in my 50??s had my family, told the salesman I was GOING to but one of these cars, and they wanted me to get pre-approved to even hear the car start..???
I told the salesman pre-approved for what? I would be paying in full and he didn??t know what to say. He told me it was management policy NOT to let customers start cars without being pre-approved.
I have bought many cars and to be honest I felt insulted.
I maybe could understand if I was a very young person or looked shady but I was there with my entire family and to be honest I am a long way from being a kid.
I want to say that the salesman was polite, and said he didn??t understand it either, he emphasized it was management and he just shrugged his shoulders.
It was the car I wanted, prices was in the ballpark, I could have been sold once I heard the car, I didn??t even ask to drive it. I would hate to think what you had to do to actually drive the car.
I would like to think this was just a mistake but the salesman seemed just as astonished as I was.
If it was management that made this rule, then they need new management in my humble opinoin.

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Message from Payless Car Sales of Killeen

Payless Car Sales of Killeen is a used car dealer specializing in late model cars and trucks along with a diversified finance program designed to offer every customer the opportunity to buy the vehicle they need no matter what their current credit situation may be.

More about Payless Car Sales of Killeen

Pre-owned cars ,trucks ,and vans. Auto Warranties and Insurance. Comprehensive Financing Options. Guaranteed "second chance " Financing

 

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