Something Special Florist

★★★★☆
  • 110 Chase Ct NW

    Milledgeville, GA 31061

    Map & Directions
  • 478-414-7474

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My best friend's mother died in May and Dottie, the owner at Something Special, did a special arrangement for me. She was able to accomodate the color I specified and have it completed in a timely manner even though I called at the last minute. She has been willing to stay after hours to make sure the arrangement was complete.

5
★★★★★

My best friend's mother died in May and Dottie, the owner at Something Special, did a special arrangement for me. She was able to accomodate the color I specified and have it completed in a timely manner even though I called at the last minute. She has been willing to stay after hours to make sure the arrangement was complete.

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We had a special arrangement made to honor a deceased loved one. The flowers were very nice and looked good. After only a couple weeks we were sitting in church listening to our Pastor and the flowers just toppled forward and fell to the floor. We decided to take them to the florist and see if she could just put them back together for us. She was not very nice and said we must have torn it up and she would just have to work in putting it back together when she could. (This was told to the Pastor's wife.) I paid over $150. for this arrangement and wanted to know when we could get it back or I wanted to take it to someone else to put back together so went to Something Special to pick it up. I was told "I knew you people were going to be trouble when you came in." I told the lady just give me all the stuff back I paid for and I will not bother you again. She refused and wanted to argue and I finally just walked out. She said she would only give them to the Pastor's wife. I paid for them!!!! This is not how I want to be treated when I spend my money.

1
★☆☆☆☆

We had a special arrangement made to honor a deceased loved one. The flowers were very nice and looked good. After only a couple weeks we were sitting in church listening to our Pastor and the flowers just toppled forward and fell to the floor. We decided to take them to the florist and see if she could just put them back together for us. She was not very nice and said we must have torn it up and she would just have to work in putting it back together when she could. (This was told to the Pastor's wife.) I paid over $150. for this arrangement and wanted to know when we could get it back or I wanted to take it to someone else to put back together so went to Something Special to pick it up. I was told "I knew you people were going to be trouble when you came in." I told the lady just give me all the stuff back I paid for and I will not bother you again. She refused and wanted to argue and I finally just walked out. She said she would only give them to the Pastor's wife. I paid for them!!!! This is not how I want to be treated when I spend my money.

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Business Response:

You claimed that your cleaning crew is the one that knocked this arrangement over. I would be happy to have put your arrangement back together without charge. I try to accomodate all my clients to assure they are happy.
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I recently went to Something Special to get my prom dress and was very pleased with the dresses that i found. they dont have a large selection but the ones they do have are beautiful. the customer service was great and i would recommend anyone to go there.

5
★★★★★

I recently went to Something Special to get my prom dress and was very pleased with the dresses that i found. they dont have a large selection but the ones they do have are beautiful. the customer service was great and i would recommend anyone to go there.

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Business Response:

Thank you for your review. We suggest that prom dresses be gotten in January/early February. This will allow us enough time to do any alterations as needed. We can also order you any dress from our variety of catalogs. When ordering, please allow up to 16 weeks. All gowns are registered to each event so as not to sell duplicate gowns to the same event.
 

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