Sound Fitness

★★☆☆☆

Sports & Recreation

Sports & Recreation
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TxBucky was right, the location on Wallisville did exactly what he said the one in Tomball did. They closed with out warning or notice. I feel sorry for anyone that prepaid...

0
★☆☆☆☆

TxBucky was right, the location on Wallisville did exactly what he said the one in Tomball did. They closed with out warning or notice. I feel sorry for anyone that prepaid...

Pros: Clean, Working Equipment

Cons: Management

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I've been going to the Wallisville location for over a year now. The staff there is friendly, helpful, and always accessable. Every inch of the facility is spotless and there is never a wait for a machine. The equipment is very well kept.

2
★★★★★

I've been going to the Wallisville location for over a year now. The staff there is friendly, helpful, and always accessable. Every inch of the facility is spotless and there is never a wait for a machine. The equipment is very well kept.

Pros: friendly staff, no wait for machines, very clean

Cons: none

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Owners closed their Tomball facility without any warning to their members. In discussions with employees at their Hwy 1960 facility I was told that they doubted refunds would be made for prepaid dues and recently paid sign-up fees. I was also told that it was expected that members are to travel to other facilities and memberships will not be canceled unless a proper form is completed.

Most disturbing however is the cowardice of the owners for first not notifing members of their closing and then having hourly emplyees receive all the greif from irate members.

0
★☆☆☆☆

Owners closed their Tomball facility without any warning to their members. In discussions with employees at their Hwy 1960 facility I was told that they doubted refunds would be made for prepaid dues and recently paid sign-up fees. I was also told that it was expected that members are to travel to other facilities and memberships will not be canceled unless a proper form is completed.

Most disturbing however is the cowardice of the owners for first not notifing members of their closing and then having hourly emplyees receive all the greif from irate members.

Pros: Good equipment, clean facility, great value.

Cons: Extremely poor management practices.

 

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