The Once Again Consignment Boutique

★★☆☆☆
  • 15790 W Capitol Dr

    Brookfield, WI 53005

    Map & Directions
  • 262-781-4747

About The Once Again Consignment Boutique

Hours
Mon - Fri, 10am - 8pm; Sat, 10am - 5pm; Sun, noon - 5pm

Shopping

Shopping
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Not as great a place as they think they are especially if youre a consigner. They put a very high price on your gently used items, and if they do not sell within 90 days you have the right to re-claim your items (check the print out sheet to see what your pick up date is) and if you do NOT come in and run around to find and reclaim your items then it is now the property of the Once Again shop, to do as they please. They give you this big song and dance about how they give to the Vets! What they do first is keep your items on the floor and slowly reduce the price in hopes that it sells and they get 100% of the price and remember, you get nothing because you did not pick up your items, from the 90 days that you placed them for consignment. If they reduced my items I would have gotten something, but they do not do that, so make sure you pick up your items and try to consign with the other more reputable and nice consignment shops around there and outlying areas. Isnt something better than nothing? And as one previous reviewer wrote, those buyers can be damn rude, especially the owner, she is the one that shows up with her dog. I have taken my consignment and buy from other shops instead of Once Again.

1
★☆☆☆☆

Not as great a place as they think they are especially if youre a consigner. They put a very high price on your gently used items, and if they do not sell within 90 days you have the right to re-claim your items (check the print out sheet to see what your pick up date is) and if you do NOT come in and run around to find and reclaim your items then it is now the property of the Once Again shop, to do as they please. They give you this big song and dance about how they give to the Vets! What they do first is keep your items on the floor and slowly reduce the price in hopes that it sells and they get 100% of the price and remember, you get nothing because you did not pick up your items, from the 90 days that you placed them for consignment. If they reduced my items I would have gotten something, but they do not do that, so make sure you pick up your items and try to consign with the other more reputable and nice consignment shops around there and outlying areas. Isnt something better than nothing? And as one previous reviewer wrote, those buyers can be damn rude, especially the owner, she is the one that shows up with her dog. I have taken my consignment and buy from other shops instead of Once Again.

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I agree with Dee J. I won??t support this store owner.
She really doesn??t treat her consigners with respect. The consigner will always come out on the short end of the stick the way she runs the store. And she seems
to not realize that every consigner could also be a CUSTOMER. I had an experience with her which really bothered me for quite a few days afterwards. Long story short, I will never consign there again, and I will make sure I never buy there again. All of that over pocket change! Not a very smart move on her part.
Until said incident, I thought that the selection in the store was good, and bought quite a few things. Now, I will not go near that store. My advice is to find another store to consign your items.

2
★★☆☆☆

I agree with Dee J. I won??t support this store owner.
She really doesn??t treat her consigners with respect. The consigner will always come out on the short end of the stick the way she runs the store. And she seems
to not realize that every consigner could also be a CUSTOMER. I had an experience with her which really bothered me for quite a few days afterwards. Long story short, I will never consign there again, and I will make sure I never buy there again. All of that over pocket change! Not a very smart move on her part.
Until said incident, I thought that the selection in the store was good, and bought quite a few things. Now, I will not go near that store. My advice is to find another store to consign your items.

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I like to support small businesses and believe in reusing, reducing and recycling. However, I no longer can support this consignment store. The owner consistently lacks professionalism and integrity. I've had a high end designer handbag on consignment that disappeared (it was in the glass case behind the counter). I did not receive any compensation for this or other missing items and was told I signed the contract indicating that the store is not liable.

I've talked to several friends and acquaintances who had the same unfortunate experience with the owner and missing items. Yes, it's nice to have a boutique to take your gently used items, but supporting This boutique continues to support the owner. There are better consignment stores in the area that are very nice. And a donation to charity qualifies as a nice itemized tax deduction.

1
★☆☆☆☆

I like to support small businesses and believe in reusing, reducing and recycling. However, I no longer can support this consignment store. The owner consistently lacks professionalism and integrity. I've had a high end designer handbag on consignment that disappeared (it was in the glass case behind the counter). I did not receive any compensation for this or other missing items and was told I signed the contract indicating that the store is not liable.

I've talked to several friends and acquaintances who had the same unfortunate experience with the owner and missing items. Yes, it's nice to have a boutique to take your gently used items, but supporting This boutique continues to support the owner. There are better consignment stores in the area that are very nice. And a donation to charity qualifies as a nice itemized tax deduction.

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here is the situation......when you consign with these folks if you have any items that do not sell, you have the opportunity to pick up the items that have not sold. You may also donate them and you will be given a receipt for your donation. I went to pick up the items that I had consigned that did not sell and they handed me a computer sheet with cryptic description of the items and then, I, their customer had to go thru all the departments in the store and retrieve my own items. No mention of this ridiculous procedure was made when I dropped my items off or in the paper work that was provided to me. Other consignment stores pack your stuff up and hand it to you if you do not in fact sell your items. It took a very very long annoying time to go thru the whole store looking for 12 items. They had value,otherwise I would not have bothered. I won't do this again.

2
★★☆☆☆

here is the situation......when you consign with these folks if you have any items that do not sell, you have the opportunity to pick up the items that have not sold. You may also donate them and you will be given a receipt for your donation. I went to pick up the items that I had consigned that did not sell and they handed me a computer sheet with cryptic description of the items and then, I, their customer had to go thru all the departments in the store and retrieve my own items. No mention of this ridiculous procedure was made when I dropped my items off or in the paper work that was provided to me. Other consignment stores pack your stuff up and hand it to you if you do not in fact sell your items. It took a very very long annoying time to go thru the whole store looking for 12 items. They had value,otherwise I would not have bothered. I won't do this again.

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I have been shopping at the Once Again Consigment shop for years. It never fails that I find something there from wall art to jewelry. They always have just the "right outfit" or just the right jewelry to compliment it. The girls that work there have been there for years and are always very helpful finding what you need. The prices are a little higher but it's worth it. Can't wait till all the spring shoes are in, you know we can never have enough of those , girls!!

4
★★★★☆

I have been shopping at the Once Again Consigment shop for years. It never fails that I find something there from wall art to jewelry. They always have just the "right outfit" or just the right jewelry to compliment it. The girls that work there have been there for years and are always very helpful finding what you need. The prices are a little higher but it's worth it. Can't wait till all the spring shoes are in, you know we can never have enough of those , girls!!

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Very nice resale shop. There prices are a little higher, but the quality of clothes is more upscale. They are very particular with the clothes they accept. Lots of name brand items. They sell jewelry, shoes, and many more accessories. They do have a small selection of home accessories too. I definitely like this store, but you will have to pay a little more.

4
★★★★☆

Very nice resale shop. There prices are a little higher, but the quality of clothes is more upscale. They are very particular with the clothes they accept. Lots of name brand items. They sell jewelry, shoes, and many more accessories. They do have a small selection of home accessories too. I definitely like this store, but you will have to pay a little more.

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