Suburban Express Ltd

★★★☆☆
40.1094 -88.2302
Map and Directions to Suburban Express Ltd

217-344-5500

714 S 6TH St

Champaign, IL

61820

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About Suburban Express Ltd

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Hotels & Travel

Hotels & Travel
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3.0 4
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Reviews 1 - 4 of 4.
.

I'm trying to get the word out to as many review sites as I can - stay away from this bus line!

The supposed owner of the bus line just called a young woman a b**ch because she tried to give him her ticket before putting her bag away and started yelling at her about something. Then he screamed that she was "banned" or some crap.
No one should ever be treated that way.

I don't care if it's more expensive and takes longer - avoid this bus if at all possible

1
★☆☆☆☆

I'm trying to get the word out to as many review sites as I can - stay away from this bus line!

The supposed owner of the bus line just called a young woman a b**ch because she tried to give him her ticket before putting her bag away and started yelling at her about something. Then he screamed that she was "banned" or some crap.
No one should ever be treated that way.

I don't care if it's more expensive and takes longer - avoid this bus if at all possible

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.

i tried to talk on the phone (well he HUNG UP on me) with a person at the suburban office. i was interested in buying a ticket for the illini shuttle. so i called and asked if i could. he said, "we cant do that on the phone you have to go online or come into the store." and i said, "ive tried to do it online but it doesnt seem to be working"...to which he replied "then you must be doing something wrong." as i was opening up the page to see how to do it, he asked where i was going and i told him. he said "well you cant do it online, you have to come to the store. it says that, you should try reading it." and then he HUNG UP.

suburban has a MESSED up view of how they treat ppl in general. it was TOTALLY unnecessary to treat me like an idiot and HANG UP. i was only trying to get a ticket home, and was just asking a SIMPLE question of how i could get the ticket. all that jerk had to do was say: "sorry we dont purchase tickets over the phone. you need to come into the store." WOW THAT WAS HARD! y'all have all your priorities so twisted and skewed.

and the buck doesn't stop there, now I've been banned from using the service, all because I mailed in a complaint. thats fine!!! the last thing i would want is to deal with this crap again!

1
★☆☆☆☆

i tried to talk on the phone (well he HUNG UP on me) with a person at the suburban office. i was interested in buying a ticket for the illini shuttle. so i called and asked if i could. he said, "we cant do that on the phone you have to go online or come into the store." and i said, "ive tried to do it online but it doesnt seem to be working"...to which he replied "then you must be doing something wrong." as i was opening up the page to see how to do it, he asked where i was going and i told him. he said "well you cant do it online, you have to come to the store. it says that, you should try reading it." and then he HUNG UP.

suburban has a MESSED up view of how they treat ppl in general. it was TOTALLY unnecessary to treat me like an idiot and HANG UP. i was only trying to get a ticket home, and was just asking a SIMPLE question of how i could get the ticket. all that jerk had to do was say: "sorry we dont purchase tickets over the phone. you need to come into the store." WOW THAT WAS HARD! y'all have all your priorities so twisted and skewed.

and the buck doesn't stop there, now I've been banned from using the service, all because I mailed in a complaint. thats fine!!! the last thing i would want is to deal with this crap again!

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.

There are a bunch of different pick up and drop off points around campus, and it brings students to different locations all around the suburbs. It is one of the best prices, and they are always passing out coupons for discount rides. The bus rides are somewhat longer because of the multiple stops, but the coach buses are not that uncomfortable.

4
★★★★☆

There are a bunch of different pick up and drop off points around campus, and it brings students to different locations all around the suburbs. It is one of the best prices, and they are always passing out coupons for discount rides. The bus rides are somewhat longer because of the multiple stops, but the coach buses are not that uncomfortable.

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0 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

I'm trying to get the word out to as many review sites as I can - stay away from this bus line!

The supposed owner of the bus line just called a young woman a b**ch because she tried to give him her ticket before putting her bag away and

6
★★★★★

I'm trying to get the word out to as many review sites as I can - stay away from this bus line!

The supposed owner of the bus line just called a young woman a b**ch because she tried to give him her ticket before putting her bag away and

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