Mrs Maddox Cake Shop

★★★★☆
  • 24071 Orchard Lake Rd

    Farmington, MI 48336

    Map & Directions
  • 248-427-9422

About Mrs Maddox Cake Shop

Categories
Hours
Tue - Fri, 8:30am - 6pm; Sat, 8:30am - 5pm; Sun, Mon, closed

Food

Food
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4.0 7
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USE THIS BAKERY FOR EVERYTHING... WILL NOT STOP COMING TO MADDOX.

3
★★★★★

USE THIS BAKERY FOR EVERYTHING... WILL NOT STOP COMING TO MADDOX.

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I would not waste my time driving to this bakery. I was trying to order a cake for my party and brought them a design I would like created. They agreed to do the design and gave me a price. The appointment took so long, that I had to leave

3
★★★★★

I would not waste my time driving to this bakery. I was trying to order a cake for my party and brought them a design I would like created. They agreed to do the design and gave me a price. The appointment took so long, that I had to leave

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Went in for a price quote for a wedding cake. When we went to make a deposit after picking up a sample of our design they refused to give a written quote and later changed the price. We had to call them to finally get the quote and the owner insisted that we had indeed been given the quote a week earlier. I have never been called a liar by a business owner before. When on the phone with the owner I decided there was no way I was going to trust these people with the such an important day.

0
★☆☆☆☆

Went in for a price quote for a wedding cake. When we went to make a deposit after picking up a sample of our design they refused to give a written quote and later changed the price. We had to call them to finally get the quote and the owner insisted that we had indeed been given the quote a week earlier. I have never been called a liar by a business owner before. When on the phone with the owner I decided there was no way I was going to trust these people with the such an important day.

Cons: managerial and owner attitude

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Mrs Maddox is a go-to place for cakes for weddings or showers or really any party. They do a great job always. The fondant is so good! The also have brownies, cookies, etc. Great place!

4
★★★★☆

Mrs Maddox is a go-to place for cakes for weddings or showers or really any party. They do a great job always. The fondant is so good! The also have brownies, cookies, etc. Great place!

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Terrible!! I ordered a cake here for my son's 1st birthday and they made me the WRONG cake! Then when I asked them how they were going to fix the problem they had the nerve to act like it was no big deal! They discounted the cake, not even by half and that was the best they would do. I would not recommend them to anyone I know...terrible customer service as well.

0
★☆☆☆☆

Terrible!! I ordered a cake here for my son's 1st birthday and they made me the WRONG cake! Then when I asked them how they were going to fix the problem they had the nerve to act like it was no big deal! They discounted the cake, not even by half and that was the best they would do. I would not recommend them to anyone I know...terrible customer service as well.

Cons: Customer service

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I got my wedding cake from Mrs. Maddox . The shop employees were very helpful during the ordering process. I was planning my wedding from out-of-state and had to do everything over the phone rather than in person, but they still got everything right. They delivered the cake exactly on time, and it was beautiful, reasonably-priced, and absolutely delicious. One of my wedding guests told me it was the best cake she had ever had at a wedding.

On a sentimental note, both my grandmother and my mother also ordered their wedding cakes from Mrs. Maddox -- this bakery has a longstanding tradition of making great cakes!

2
★★★★★

I got my wedding cake from Mrs. Maddox . The shop employees were very helpful during the ordering process. I was planning my wedding from out-of-state and had to do everything over the phone rather than in person, but they still got everything right. They delivered the cake exactly on time, and it was beautiful, reasonably-priced, and absolutely delicious. One of my wedding guests told me it was the best cake she had ever had at a wedding.

On a sentimental note, both my grandmother and my mother also ordered their wedding cakes from Mrs. Maddox -- this bakery has a longstanding tradition of making great cakes!

.

I ordered a cake for a surprise party, and everyone at Mrs. Maddox Cake shop was very helpful. They had many artistic designs to choose from, and I had them draw from a picture I had - they did a terrific job. I had to change the size several times, and everyone was very helpful. I ended up ordering an extra cake on the side to accommodate for a bunch of last minute RSVPs, and they had several good ready-to-go cakes available. Both cakes were delicious. I highly recommend Mrs. Maddox Cake Shop for well made cakes and desserts. It's more expensive than Costco, but the cake is DEFINITELY worth it - no Crisco frosting used!

They have many small desserts, too. Be advised that you can't eat-in here.

2
★★★★★

I ordered a cake for a surprise party, and everyone at Mrs. Maddox Cake shop was very helpful. They had many artistic designs to choose from, and I had them draw from a picture I had - they did a terrific job. I had to change the size several times, and everyone was very helpful. I ended up ordering an extra cake on the side to accommodate for a bunch of last minute RSVPs, and they had several good ready-to-go cakes available. Both cakes were delicious. I highly recommend Mrs. Maddox Cake Shop for well made cakes and desserts. It's more expensive than Costco, but the cake is DEFINITELY worth it - no Crisco frosting used!

They have many small desserts, too. Be advised that you can't eat-in here.

Pros: Terrific cakes, many decorating ideas, very creative and helpful staff

 

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