Cheetah Gym

★★★☆☆
  • 5838 N Broadway St

    Chicago, IL 60660

    Map & Directions
  • 773-728-6600

About Cheetah Gym

Categories

Sports & Recreation

Sports & Recreation
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3.0 5
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I was a Cheetah member for a year. The gym is nice and clean, but I wasn't using it as much as I had hoped. I contacted them at the end of my contract, within 30 days before the renewal (per the contract).

I spoke with a manager about canceling my membership and he said to fax in a written and signed cancellation request. I jumped through their hoops carefully: wrote the letter, signed it, faxed it in.

Now, 4 months later, I found out that they've continued charging my credit card for a full membership AND have added fees on top of that because they couldn't run the past month's charges because my expiration had passed.

I contacted them today to help them figure it out, and the manager wanted me to play even more games with a special registration specialist. The gym might be clean, but their billing policy is shady and they're unwilling to correct their billing errors. Steer Clear!

1
★☆☆☆☆

I was a Cheetah member for a year. The gym is nice and clean, but I wasn't using it as much as I had hoped. I contacted them at the end of my contract, within 30 days before the renewal (per the contract).

I spoke with a manager about canceling my membership and he said to fax in a written and signed cancellation request. I jumped through their hoops carefully: wrote the letter, signed it, faxed it in.

Now, 4 months later, I found out that they've continued charging my credit card for a full membership AND have added fees on top of that because they couldn't run the past month's charges because my expiration had passed.

I contacted them today to help them figure it out, and the manager wanted me to play even more games with a special registration specialist. The gym might be clean, but their billing policy is shady and they're unwilling to correct their billing errors. Steer Clear!

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.

I was a Cheetah member for a year. The gym is nice and clean, but I wasn't using it as much as I had hoped. I contacted them at the end of my contract, within 30 days before the renewal (per the contract).

I spoke with a manager about

3
★★★★★

I was a Cheetah member for a year. The gym is nice and clean, but I wasn't using it as much as I had hoped. I contacted them at the end of my contract, within 30 days before the renewal (per the contract).

I spoke with a manager about

.

I've been a member here, on and off, for 8 years. My contract expired, and interestingly, when that occurs, they automatically put a member on a month-to-month and increase fees (?!). How about being a just a little customer focused -- especially after the debacle that occurred a few years back (as the other former member points out)?

1
★★☆☆☆

I've been a member here, on and off, for 8 years. My contract expired, and interestingly, when that occurs, they automatically put a member on a month-to-month and increase fees (?!). How about being a just a little customer focused -- especially after the debacle that occurred a few years back (as the other former member points out)?

Pros: Location

Cons: All about revenue, it seems...

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I like the environment at this gym (plenty of space, multiple stretching rooms, new machines, clean, nice locker room), and I love the yoga classes Janet teaches. Sometimes it can be hard to find parking during the after-work rush, but I've never had to wait to get on a machine. No swimming pool, and the range of classes are pretty standard (yoga, Pilates, spinning, etc.), although they do have Pilates Reformer private and group classes if that's your thing. It's a little pricey, but I think you definitely get what you pay for. Also, you can occasionally get a really good membership special--I belive the join-with-a-friend special, for example, puts your monthly membership cost in the $30 range.

4
★★★★☆

I like the environment at this gym (plenty of space, multiple stretching rooms, new machines, clean, nice locker room), and I love the yoga classes Janet teaches. Sometimes it can be hard to find parking during the after-work rush, but I've never had to wait to get on a machine. No swimming pool, and the range of classes are pretty standard (yoga, Pilates, spinning, etc.), although they do have Pilates Reformer private and group classes if that's your thing. It's a little pricey, but I think you definitely get what you pay for. Also, you can occasionally get a really good membership special--I belive the join-with-a-friend special, for example, puts your monthly membership cost in the $30 range.

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I like to have a gym close to my home...so when I moved to Edgewater this year, I joined Cheetah because it was the only one in walking distance. I had some reservations. At best, it is an adequate gym and the locker rooms were marginal for anyone who might need to shower and change before work. I also new the history of the owner (David Wilshire). However, as I said, it was really the only choice in the area.

When the owner closed the gym in early September, I cancelled my electronic credit card to the gym and started looking at other gyms...this time closer to my workplace. Last week I decided on a new gym and signed up. I went back to the newly opened Cheetah to inform them that I would not be continuing on there...though my partner wanted to keep his membership (so we needed to convert from a family membership to an individual). They informed me that they were only cancelling memberships for people who had actually signed the contract at a new gym on the exact dates that they had been closed...and I had not followed their exact rules. However, they made it very clear they would do me a BIG favor by allowing me to cancel the membership anyway...though they still would charge me for October.

Though they say they are under new ownership, obviously their business practices have not really changed. They still continue the Cheetah tradition of blaming members for their shortcomings. If you have any other option, I would not join Cheetah. I was lucky in getting out with only losing one month's fees. Some people got stuck for much more. You can get an adequate work out here...but management looks at you only as a revenue source...not as a fitness client.

1
★★☆☆☆

I like to have a gym close to my home...so when I moved to Edgewater this year, I joined Cheetah because it was the only one in walking distance. I had some reservations. At best, it is an adequate gym and the locker rooms were marginal for anyone who might need to shower and change before work. I also new the history of the owner (David Wilshire). However, as I said, it was really the only choice in the area.

When the owner closed the gym in early September, I cancelled my electronic credit card to the gym and started looking at other gyms...this time closer to my workplace. Last week I decided on a new gym and signed up. I went back to the newly opened Cheetah to inform them that I would not be continuing on there...though my partner wanted to keep his membership (so we needed to convert from a family membership to an individual). They informed me that they were only cancelling memberships for people who had actually signed the contract at a new gym on the exact dates that they had been closed...and I had not followed their exact rules. However, they made it very clear they would do me a BIG favor by allowing me to cancel the membership anyway...though they still would charge me for October.

Though they say they are under new ownership, obviously their business practices have not really changed. They still continue the Cheetah tradition of blaming members for their shortcomings. If you have any other option, I would not join Cheetah. I was lucky in getting out with only losing one month's fees. Some people got stuck for much more. You can get an adequate work out here...but management looks at you only as a revenue source...not as a fitness client.

Pros: only real gym in Edgewater, parking

Cons: business practices, locker rooms, cramped fitness area

 

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